Palace Hotel, Manchester

Oxford Street, Manchester, M60 7HA 4

Das Palace Hotel befindet sich in einem einzigartigen, denkmalgeschützten Terrakotta-Gebäude im Herzen von Manchester. Für Reisende, die sich eine stil... more

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7/10 Gesamtbewertung

Kategorie Durchschnittsbewertung
8/10 Das Check-in Verfahren
7/10 Ihr Zimmer
7/10 Die Betriebsfähigkeit der Einrichtungen/Ausrüstungen
8/10 Die Ordung und Sauberkeit des Hotels
7/10 Die Leistung des Personals
7/10 Ihr allgemeiner Erfahrungswert
8/10 Würden Sie ihr Hotel als allgemein Preiswert einstufen?
  • 9/10 Lee ( Junges Paar) 

    aus Olten , CH  am  8. Mai 2008

    "Das Hotel befindet sich extrem Zentral ist jedoch nicht direkt dem lärm des Nachtlebens ausgesetzt. Das Zimmer war riesig und das Doppelbett war super bequem und sehr breit. Das Interieur des Zimmers war sehr edel und modern eingerichtet. Das Badzimmer besass eine Badwanne, welche auch als Dusche benutzt werden konnte. Das Früstückbuffet war mit diversen Früchten und Marmeladen sowie einem richtigen Englischfrühstück bestückt. Div. Tee- und Fruchtsaftsorten rundeten das gute Früstück ab." (97580736)

    Sehr gute Lage in einem historischen Hotel.

    Die Verbindungstür war zu wenig abgedichtet, sodass es sehr hellhörig war. Zudem sind die Wände relativ dünn, sodass man bei lauten Zimmernachbarn alles hören kann.

  • 9/10 Anonymous ( Alleinreisender in geschäftlicher Angelengenheit) 

    am  28. Juni 2006

    "Hotel ist ideal zu erreichen (unmittelbar gegenüber Bahnhaltestelle)und ist idealer Ausgangspunkt für einen Stadtbummel" (3304889204)

    sehr empfehlenswertes Hotel; Frühstück ist jedoch viel zu teuer;

  • 5/10 Anonymous ( Junges Paar) 

    am  18. April 2008

    "Room mix-up on check-in. Took 20 mins for receptionist to fix, because of mix-up, no morning paper delivered to room. Menu very poor in bar. Waitress told us of 'specials' on the menu that night, turned out not to be any because it was Sunday, ordered Soup and a sandwich which took over 40 minutes to arrive. Service in the restaurant for breakfast was much better." (97982721)

    Locality

    2 von 2 Personen fanden diese Gästebewertung hilfreich:

  • 6/10 Peter ( Gruppe erwachsener Freunde) 

    aus Innsbruck , Austria;AT  am  11. November 2005

    "Anmeldung: wurde in Zimmer gebucht, das bereits belegt war, und war sehr überrascht, beim Öffnen desselben drinnen Gäste vorzufinden. Klimaanlage/Heizung funktionierte nicht ordentlich. Zimmer direkt an Bahnlinie = Lärm." (2779829)

    Sanitäranlagen/Bad gut. grosse und weiche Betten.

    Preis/Leistung stimmt nicht!

  • 10/10 Anonymous ( Reiferes Paar) 

    am  17. April 2008

    "From time of check-in we were impressed. At all times we found staff very helpful & courteous. Our room was very clean and comfortable, if we had one little quibble - it was that we found it quite hot at night. We had breakfast both mornings and there was a very good choice,all tastes were catered for. The hotel is beautifully maintained and we would have no hesitation in recommending it to anybody. We hope to visit Manchester again and this will be top of our list for accomodation." (97658647)

    We liked the general atmosphere

    2 von 2 Personen fanden diese Gästebewertung hilfreich:

  • 7/10 Dieter ( Reiferes Paar) 

    aus Cottbus , Germany  am  12. Dezember 2004

    "Die Auskunft über das Hotel könnte im Internet umfangreicher sein.Mir war nur eine Außenansicht bekannt.Grundsätzlich würde ich das Hotel wieder wählen,allerdings eine andere Lage.Das Zimmer 255 ist durch die Eisenbahnbrücke sehr laut." (1649246)

    Gute Lage des Hotels in der Stadt

    Direkt neben der Eisenbahnbrücke hohe Lärmbelästigung.Der Zimmerservice war nicht ausreichend

  • 8/10 Anonymous ( Reiferes Paar) 

    am  26. April 2008

    "The rate for the room was good but we found the prices of meals very expensive for what we actually got but perhaps this is the going rate in Manchester? The hotel itself and general surroundings were excellent." (97042884)

    Decor and overall cleanliness

    What was the purpose of the glass partition on the bath?

    1 von 1 Personen fanden diese Gästebewertung hilfreich:

  • 7/10 Peter ( Familie mit älteren Kindern) 

    aus Navan , IE  am  11. August 2008

    Male staff were friendly, warm and made every effort to be helpful.

    Female staff were just cool and professional. They say the right words but didnt mean them. I ordered food through room service, after 50 minutes i enquired again to be told they didnt know what room. Then I believe the food caused my son to get food poisoning. Your staff can testify to his illness the following morning.

  • 5/10 Roy ( Reiferes Paar) 

    aus Fleetwood , GB  am  9. August 2008

    "Dissapointed with the room. I work in the middle east, this couple of nights were to celebrate our anniversary on our visit home. Not what i'd hoped for!" (108016643)

    Staff were very helpful. Good location.

    Very dissapointed with the actual room. Bed seemed very small. Room advertised as "superior" was more like a room i would expect from a Blackpool "bed & breakfast"! Lift out of order for a day!

  • 8/10 Anonymous ( Einzelreisender) 

    am  6. August 2008

    "Nice environment, good clean room, I would recommend it." (107128988)

    Day staff really pleasant, welcoming, and helpful.

    Night staff reluctant to help - lights not working in the room so asked if I'd move rooms at 02:00am. I had to insist strongly to get anything done. Night manager was helpful though.

  • 9/10 Anonymous ( Alleinreisender in geschäftlicher Angelengenheit) 

    am  16. April 2008

    "Very stylish old hotel offering good value for money. Good location for all amenities and excellent staff. Views from the rooms are not very good since the hotel is very close to the railway station but the quality of the bedrooms definitly compensates. Rooms overlooking the main road can be noisy due to late drinking disco bar close by. Very good choice at breakfast but the cooked food ( Bacon, eggs etc) were a bit stale and not very nice to eat." (97880868)

    Fabulous bedrooms, great reception area and a very nice bar/dining room. Also, the staff were very friendly and helpful.

    although there was a large choice at breakfast, the cooked food was a bit stale and not very nice to eat.

    1 von 1 Personen fanden diese Gästebewertung hilfreich:

  • 9/10 Asha ( Junges Paar) 

    aus Purley , GB  am  27. Juli 2008

    Characterful room, excellent breakfast, fantastic location close to Oxford Road train station in Manchester city centre

  • 8/10 Anonymous ( Reiferes Paar) 

    am  15. April 2008

    wonderful hotel building, well situated in centre of town

    VERY VERY noisy in rooms at front of hotel on Friday night - there is a club opposite that doesn't close till 4am

    1 von 1 Personen fanden diese Gästebewertung hilfreich:

  • 10/10 Karen ( Reiferes Paar) 

    aus Stoke on trent , GB  am  24. Juni 2008

    "Excellent all round service, needed to change my booking at short notice and was able to do so via the telephone with very helpful staff." (108027827)

    The hotel is in a good location not far from the heart of the centre, the Arndale Centre is within walking distance. Breakfast at the hotel was excellent, loads of choice - hot and cold. Drinks at the bar in the evening were not too badly priced also. Rooms comfortable.

    No bad points but the hotel is quite big and finding your room can be daunting.

  • 7/10 Michelle ( Reiferes Paar) 

    aus Milnthorpe , GB  am  8. April 2008

    "we only stayed one night apart from the above it was a pleasant stay although we were a little close to the railway,but overall we would book again" (97165232)

    in the heart of manchester.

    we found the bed linen grubby don,t think it had been changed from last guest.

    1 von 1 Personen fanden diese Gästebewertung hilfreich:

  • 9/10 Anonymous ( Reiferes Paar) 

    am  18. Juni 2008

    "excellent" (97984466)

    every thing very good, nice staff

  • 8/10 Anonymous ( Alleinreisender in geschäftlicher Angelengenheit) 

    am  4. April 2008

    "I gained sufficient information over the Internet so there was nothing more I needed. One minor comment - on my booking confirmation it stated that I would have a bottle of wine in my room but this didn't materialise. When I mentioned this on my departure I was then offered a bottle." (97999833)

    Very spacious room. The building was very impressive.

    Very noisy during the night (trains + club over road)

    1 von 1 Personen fanden diese Gästebewertung hilfreich:

  • 10/10 Tracy ( Reiferes Paar) 

    aus Staffs , GB  am  15. Juni 2008

    "excellent, hoping to return" (97090495)

    clean, resposnive attentive staff

  • 9/10 Anonymous ( Reiferes Paar) 

    am  3. April 2008

    "This was a very friendly, helpful, clean and professional hotel. If I was to re-visit anytime in the future, I would ask for a room with a better view in order to stop it from feeling like it was evening all day long." (97139319)

    A clean, quite and very spacious room with everything you required.

    As the room was at the back of hotel, there was no view therefore making it a very dark room.

    1 von 1 Personen fanden diese Gästebewertung hilfreich:

  • 10/10 Anonymous ( Reiferes Paar) 

    am  11. Juni 2008

    "happy to stay anytime" (97776736)

    great decor

  • 10/10 Anonymous ( Junges Paar) 

    am  1. April 2008

    "A really nice hotel, a nice mix of modern and retro. Have attended a function in the Grand Ballroom and it was excellent. Have stayed in both executive room and standard double and both were great value for money. Staff were polite and accommodating. Rooms and linen were clean and fresh." (97405452)

    It's position in relation to Comedy Store and Deansgate Locks. Breakfast was delicious also!!

    Nothing

    1 von 1 Personen fanden diese Gästebewertung hilfreich:

  • 4/10 Anonymous ( Alleinreisender in geschäftlicher Angelengenheit) 

    am  8. Juni 2008

    "See above" (97774899)

    Nice decor, good atria. Good size room, clean

    Staff were not helpful. Especially night time staff. Poor english, rude Breakfast was of a poor standard. No leisure facilities. Definitely not 4* service. Barely 2* in terms of service. I will not be using this hotel again unless I am desparate. I certainly will not recommemend staying at this hotel!!!

  • 9/10 Susana ( Junges Paar) 

    aus Lleida , ES  am  5. März 2008

    "The hotel was incledible! Was so so nice and majestous!" (97728151)

    Perfect, only two thinks that I don't understand. They give me a handicapped person room, and the bathroom was so disconcerting. And someone use my name and my number room to take dinner in the Temple bar, and at the check out, include this in my account. But I realise obout that and don't pay.

    1 von 1 Personen fanden diese Gästebewertung hilfreich:

  • 9/10 Lynn ( Ein Paar des gleichen Geschlechts) 

    aus St helens , GB  am  3. Juni 2008

    "Overall experience was very good. I have stayed at this hotel twice before in the past 12 months and found it great everytime. " (97274768)

    The consiage on the afternoon of our visit was excellent unfortunately i didnt get his name. Everything was very nice.

    Embarrasing when asked about the package we had bought through yourselves that included a glass of champagne and capapes during the stay as staff said never heard of such an offer.??????

  • 10/10 Anonymous ( Reiferes Paar) 

    am  1. Januar 2008

    "After reading some of the reviews we were worried about what to expect. I shouldn`t of bothered worrying as the room was excellent very clean tidy and no smells, as was noted in some of the reviews,and the staff could not have been more friendly and helpful if they tried." (97912659)

    Excellent clean tidy room, very friendly and helpful staff

    Nothing

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  • 9/10 Robert ( Reiferes Paar) 

    aus Gloucester , GB  am  14. Mai 2008

    "very comfortable, pleasant staff, good breakfast" (97110041)

    the luxury of the room

  • 6/10 Gregory ( Reiferes Paar) 

    aus Kettering , GB  am  30. Dezember 2007

    "Nicely situated om the edge of the city center. Nice public areas. The girl on reception when we checked in was terrific, a good ambassador for the hotel. £22 for parking was a disgrace and £14 more than I was advised. Noisy unloading of lorrys in the service yard, we got the impression that it went on all night. A noisy couple next door proved the wall sound insulation to be inadequate. Interesting building for anyone like me that has an interest in Civil Engineering or Victoriana." (97331275)

    Friendliness of the staff, and a good breakfast. Interesting building.

    Small room and small double bed compared to all other hotels that have stayed in. Slight unpleasant smell in the room and all this after an upgrade.

    1 von 1 Personen fanden diese Gästebewertung hilfreich:

  • 10/10 Liam ( Junges Paar) 

    aus Telford , GB  am  30. April 2008

    great building,lovely rooms 10/10

  • 8/10 Anonymous ( Reiferes Paar) 

    am  10. Dezember 2007

    "Some confusion at check-in as to how many rooms had been booked. Tried to charge for breakfast that we had not had at checkout. Hotel was in a good central location for exploring Manchester on foot. Car parking at NCP was expensive. Would have preferred to be able to book online rather than having to telephone." (97947739)

    Room was very comfortable.

  • 5/10 Anonymous ( Gruppe erwachsener Freunde) 

    am  7. November 2007

    "overall value for money as breakfast was included, however I would rate tho hotel less than 4* compared to two other hotels I have recenctly stayed in close by." (97673747)

    locality

    staff a little unhelpful and unfriendly. Room was a little smelly and too hot, also very dark as inadequate lighting for size of room

  • 10/10 Joanna ( Familie mit älteren Kindern) 

    aus Rotherham , GB  am  24. Oktober 2007

    "The stay was fantastic, this was my third visit to the hotel and again I was not let down" (97474931)

    It was very comfortable

    Possibly lack of tea making facilities

  • 10/10 Caroline ( Gruppe erwachsener Freunde) 

    aus Selston , GB  am  4. Oktober 2007

    "We had a wonderful weekend, the staff were great and extremely helpful, the only thing we didn't have was a map but that wasn't for long as when we booked in we were given an extremely good map that we carried around all weekend and never got lost once, we really can't complain about anything." (99637242)

    The accommodation was clean and very comfortable,a very good size room which is unusual, we had a lovely room, it was an upgrade to a contempary room. It's well worth paying alittle extra.

    I didn't dislike anything about the room, we thought it was great, the only thing i'd mention is the lighting could have been alittle brighter, but thats hardly worth complaining about.

  • 8/10 Anonymous ( Einzelreisender) 

    am  23. Juli 2007

    "Stayed here many times good hotel for a reasonable price including breakfast." (97927321)

    Good practical location and accomodation for parents close to Student City

    Parking offsite but within easy walking distance

  • 3/10 Anonymous ( Familie mit älteren Kindern) 

    am  20. Juli 2007

    "i DO THINK THIS HOTEL WAS GOOD VALUE AND WOIULD NOT STAY THERE AGAIN. CAR PARK WAS TOO FAR AWAY THIS SHOULD HAVE BEEN STATED IN WRITE-UP ON INTERNET. ALSO WE WERE 3 ADULTS PARENTS AND 22YEAR OLD WE COULD HAVE HAD ONE ROOM AS THERE WERE 2 DOUBLE BEDS AND SAVED MONEY IF WE HAD KNOWN. THIS WAS JUST AN OVERNIGHT STAY FOR OUR DAUGHTERS GRADUATION BUT I FEEL IT WAS A WASTE OF MONEY AS OUR ROOM SMELT SO BAD WE DID NOTHAVE A GOOD NIGHTS SLEEP. WE WOULD BEEN BETTER RESTED STAYING AT HOME AND GETTING UP AT 5 IN THE MORNING TO TRAVEL TO MANCHESTER TO BE THERE ON TIME. SORRY BUT WILL NOT BE STAYING WITH AGAIN. i DID NOT COMPLAIN AS THERE WAS NOT ENOUGH TIME HOWEVER I WOULD LIKE A REPLY FROM YOU. BODDINGTON. E-MAIL boddington5@tiscali.co.uk" (97611392)

    A VERY NICE GRAND HOTEL. GOOD SHOWER AND SOFT TOWELS.

    FOUND IT DIFFICULT TO FIND THE ROOMS. EXPLANATION NOT ADEQUATE. A MAIZE OF CORRIDORS AND NOT ENOUGH SIGNS OR LIFTS. ONE OF THE ROOMS SMELT EVEN THOUGH IT HAD ALWAYS BEEN LISTED AS NON-SMOKING., NOT PLEASANT TO SLEEP IN. IRON DID NOT WORK IN ROOM. ONLY TWO TEA BAGS. COOKED BREAKFAST WAS DRY AND HAD BEEN STANDING FOR A LONG TIME COULD HAVE BEEN A LOT BETTER. TEA WAS PLENTIFUL AND TOAST.

  • 4/10 Anonymous ( Einzelreisender) 

    am  15. Juli 2007

    Location

    Very noisy in the room

  • 7/10 Anonymous ( Einzelreisender) 

    am  6. Juli 2007

    "The hotel is good value for money - however our bedroom was very near to a train line so we could hear the trains all night. The beds were hard and the pillows were not of a good quality." (99284051)

    The hotel is in the centre of Manchester.

    There are no parking facilities.

  • 10/10 Peter ( Reiferes Paar) 

    aus Walsall , GB  am  3. Juli 2007

    "Palace , you have got one great Hotel. It is an adventure coming about once every 5 weeks or so to see if the room is modern, Classical, hight ceiling or low, one room or 3!! as was the case once just like being transported back in time, how good was that.Dont ask what the room is going to be like , just waite for the surprise and enjoy." (99529501)

    We thought the accommodation was very good. We enjoy discovering what kind of room we are going to get because it is so differant every time. We just love this place and recommend it.

    nothing to dislike

  • 10/10 Keith ( Reiferes Paar) 

    aus Birmingham , GB  am  20. Juni 2007

    The room was large and quiet and had excellent easy chairs.

    The television was a little dated with a bare minimum of stations and did not have teletext.

  • 7/10 Richard ( Reiferes Paar) 

    aus Rossendale , GB  am  20. Juni 2007

    "the hotel was fine, the staff were polite and helpful. Active hotels, however were very poor, despite sending me confirmation of the booking, three weeks prior to my visit, they had failed to notify the hotel. This mean upon our arrival no room had been reserved for us. Luckily the hotel was not full and happily accomodated us, if the hotel had been full, this could have been very embaressing." (99525400)

    rooms were clean, modern and well equiped

    windows did not open, lack of fresh air

  • 10/10 Michelle ( Junges Paar) 

    aus Barnoldswick , GB  am  19. Juni 2007

    Location

  • 3/10 Stuart ( Reiferes Paar) 

    aus Wigan , GB  am  30. Mai 2007

    "This hotel will no doubt appeal to stag/hen parties or builders/workers on contracts nearby but it does not lend itself to special occasions. We booked a reasonably priced room which was adequate for the price. Maybe we expected too much. The place could do with a good paint and decoration and a few smiles." (99290053)

    close to amenities

    tatty, smelly stairway (flooded carpet at some point?) lack of air of welcome. Staff simply adequate. If you have meeters and greeters near the door they should meet and greet as opposed to ignore and chat.

  • 10/10 Anonymous ( Gruppe erwachsener Freunde) 

    am  23. Mai 2007

    "La chambre était de taille victorienne avec tout le confort moderne, de l'espace, du luxe, un calme de qualité exceptionnel pour un hôtel aussi central et très proche de mon point principal d'attraction : le RNCM-Royal Northern College of Music. Je n'aurais pas pu espérer mieux!" (99021038)

    Deux merveilleuses représentations d'Opéra et un séjour dans une chambre de grande classe avec la présence d'amis charmants.

  • 9/10 Anonymous ( Reiferes Paar) 

    am  16. Mai 2007

    Very impressive on entering the hotel and staff were very professional and friendly.

    Drinks in the hotel bar extortionately priced

  • 8/10 Desmond ( Gruppe erwachsener Freunde) 

    aus Newry , United Kingdom;GB  am  11. Mai 2007

    "Very good accommodation, and nice hotel" (99274295)

    Spacious room,

    Cost of drinks in bar and the fire alarm went off in the hotel but not in our section

  • 8/10 Anonymous ( Reiferes Paar) 

    am  8. Mai 2007

    "A fantastic hotel with easy access to the train station, city centre shops and nightlife. Would definitely stay at the Palace again, but not in room 011." (99900344)

    The fact that the hotel was a listed building interested us greatly.

    We stayed in room 011 and experienced a considerable amount of noise in that we believe our room was adjacent to the aircon extract system.

  • 3/10 Denise ( Gruppe erwachsener Freunde) 

    aus Singapore , SG  am  3. Mai 2007

    "The concierge and reception had told us that the laundry could be done in a day if left outside our room. However, when we enquired againwhen we reached our room, we were told that laundry was not done on a Sunday and we had to wait till Monday. Would have been good if staff gave us more accurate information in the first place. In the end, we had to wash our laundry in the bathtub. For convenience of business travellers,please offer laundry on weekends." (99121331)

    Location is central. Breakfast resturant and food is excellent.

    That laundry is not done on a Sunday.

  • 10/10 Carol ( Gruppe erwachsener Freunde) 

    aus Skelmersdale , GB  am  1. Mai 2007

    "I would recommend this hotel to friends and family, a beautiful hotel, very helpful staff, overall an excellent experience that I would repeat again and again." (99629291)

    The Hotel was excellent, clean and very helpful staff.

  • 8/10 Anonymous ( Alleinreisender in geschäftlicher Angelengenheit) 

    am  1. Mai 2007

    keep up the good work

  • 8/10 J p ( Reiferes Paar) 

    aus Redditch , United Kingdom;GB  am  18. April 2007

    "This hotel was ideally situated for theatre visits as theatres are all within walking distance of the hotel. However, we were not informed prior to our arrival of the car parking facilities which were provided at a local car park a short walk away offering concessionary rates. We parked quite far from the hotel. We would know next time but this could have been better explained on the web site when booking." (99311785)

    Comfortable bed, air conditioning, good breakfast

    No car park at hotel. Beverages in room could have been better stocked. Fresh milk would be better than long-life

  • 10/10 Anonymous ( Junges Paar) 

    am  18. April 2007

    "the hotel was out of this world ,i loved it.i walked into my room i was speechless it was beautiful ive never stayed in a posh hotel before ,i felt like a princess for the night,i stayed in my room all night i was so comfy i didnt want to leave. the decorating was loverly.the furnishing was great,the bed was fanstastic. i loved it all first class all the way. i will be staying here again. and i have told all my mates and family." (99690848)

    i loved the room so posh

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