Custom House Hotel, London

Hotel Description

Just across from the Excel Exhibition Centre and 2 stops from the O2 Arena, the Custom House Hotel offers tasty food and good quality accommodation at great-value rates.

The hotel is conveniently located just a few steps away from the Custom House station of the Docklands Light Railway (DLR). The good location and easy access to London’s public transport network means that the hotel offers easy access to the O2 Arena and London City Airport. The city centre and London City Airport are just a 10-minute drive away.

There is a varied choice of restaurants and cuisines on offer at the hotel, including delicious Chinese food. Before or after a tasty dinner, you could enjoy a drink in the award-winning Custom House Pub. The cafe/bistro has a light and uplifting atmosphere, complemented by an excellent menu.

7/10 Overall rating

Guest Services

• General: Luggage Storage, All Public and Private spaces non-smoking, Elevator, Designated Smoking Area, Safety Deposit Box.
• Services: Fax/Photocopying, Currency Exchange, Internet Services.

Restaurants and Bars

In the Custom House Hotel you can choose from a variety of dishes. In the restaurant you can have breakfast and Chinese meals.

The café-restaurant is a nice and cheerful place with a terrace.

Hotel Policies

Important!Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.

• Check In: 14:00  hours
• Check Out: 11:00  hours
• Cards accepted at the hotel: Visa,  Maestro,  American Express,  MasterCard,  Diner's Club
• Deposit: No deposit will be charged.
• Internet: Wired internet is available in public areas and charges are applicable.
• Pets: Pets are allowed on request. Charges may be applicable.
• Parking: Public parking is possible on site and costs GBP 10.00 per day.
• Extra Charges: VAT is included. Service charge is included. City/tourist tax is not applicable.
• Children and extra beds: All children are welcome. All children under 15 years stay free of charge when using existing bedding. There is no capacity for extra beds/cots in the room.
• Cancellations: If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.

Directions

From the M25 North:
At Junction 27 follow the M11 towards London City. On the M11, exit at the Junction 4 onto the A406 (towards Ilford, Barking and Excel). Once you have past Ilford and Barking, you will arrive at a huge roundabout. Follow the A1020 in the direction of City Airport/Excel. Pass Gallions roundabout, the Docklands Campus and the Regatta Centre and from there on follow the signs to Custom House/Canning Town. This will take you to Victoria Dock Road and the hotel will be on your right hand side, opposite the ExCeL and the Docklands Line Railway.

From the M25 South:
At Junction 30 take the A13 towards London City. Once you arrive at the huge roundabout take the A1020in the direction of City Airport/Excel. Pass Gallions roundabout, the Docklands Campus and the Regatta Centre and from there on follow the signs to Custom House/Canning Town. This will take you to Victoria Dock Road and the hotel will be on your right hand side, opposite the ExCeL and the Docklands Line Railway.

From Stansted M11:
Exit at the Junction 4 onto the A406 (towards Ilford, Barking and Excel). Once you have past Ilford and Barking, you will arrive at a huge roundabout. Follow the A1020 in the direction of City Airport/Excel. Pass Gallions roundabout, the Docklands Campus and the Regatta Centre and from there on follow the signs to Custom House/Canning Town. This will take you to Victoria Dock Road and the hotel will be on your right hand side, opposite the ExCeL and the Docklands Line Railway.

From Heathrow M4:
At Junction 1 take the A406 pass Ealing, Wembley, Finchley, Southgate, Ilford and Barking. Once you arrive at the big roundabout follow the A1020 in the direction of City Airport/Excel. Pass Gallions roundabout, the Docklands Campus and the Regatta Centre and from there on follow the signs to Custom House/Canning Town. This will take you to Victoria Dock Road and the hotel will be on your right hand side, opposite the ExCeL and the Docklands Line Railway.

From Gatwick M23:
At Junction 7 take the M25 towards Dartford Tunnel (1.00 Crossing Fee). At Junction 30 follow the A13 towards London City. Once you arrive at the big roundabout follow the a1020 in the direction of City Airport/Excel. Pass Gallions roundabout, the Docklands Campus and the Regatta Centre and from there on follow the signs to Custom House/Canning Town. This will take you to Victoria Dock Road and the hotel will be on your right hand side, opposite the ExCeL and the Docklands Line Railway.

*Directions included in email booking confirmation