Mansfield House Hotel, Hawick

Weensland Road, Hawick, TD9 8LB
3 star

Each of the hotels 12 bedrooms has their own unique personal characteristics. The gardens are gradually being restored to their former glory. The Mans...

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£ Rooms from $112* per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 10/10 John (Solo business traveller) 

    from Holmfirth , GB on  June 24, 2007

    "While I was on a business trip which only permitted a one night stay, I would imagine that this could be an ideal base for a holiday in the borders. The building and its setting are magnificent; the staff look after you really well and the food was superb. I recommend this hotel whole-heartedly for any kind of stay!" (99331836)

    Quiet, peaceful - excellent location. Splendid building and gardens, Comfortable room. Pleasant, professional staff - magnificent food all at a reasonable price

    1 of 1 people found this review helpful:

  • 10/10 Anonymous (Mature couple) 

    on  February 13, 2007

    "First Class hotel for cleanliness, food and helpful staff. As hotel was quiet early February, we were given one of the larger rooms for no additional cost. First class corner room with windows on 2 sides looking north over the town and hills. Very comfortable room, furniture old fashioned but that added to the style. En suite a bit basic in decor, but clean so no complaint. Despite not many guests in the hotel, the lounge area had a wonderful open fire and was very welcoming. Dining room has wonderful relaxing atmosphere again with a nice open fire. Staff very friendly and helpful. Would thoroughly recommend hotel to anyone looking for a relaxing few days exploring Hawick and surrounding areas. Good value for money" (99578328)

    Large comfortable bedroom, plus cosy open fires in both dining troom and guests lounge

    En Suite Bathroom decor a bit vbasic and dated

    1 of 1 people found this review helpful:

  • 8/10 Anonymous (Solo business traveller) 

    on  July 6, 2008

    Bar area was dingy.

  • 8/10 Anonymous (Mature couple) 

    on  May 9, 2008

    "I felt the choice for vegetarians was very limited." (97472641)

    The original features.

  • 9/10 Anonymous (Mature couple) 

    on  July 5, 2007

    We were warm,comfortable and well fed.

    Nothing

  • 8/10 Jane (Other) 

    from Haslemere , GB on  June 30, 2007

    Friendliness of the staff. Peaceful setting.

    I travelled with an elderly sister and the stair were a chore to use, especially opening the heavy fire door directly at the top of the stairs.

  • 10/10 Anonymous (Solo business traveller) 

    on  March 17, 2007

    The views; relaxed atmosphere

  • 8/10 Anonymous (Other) 

    on  November 6, 2006

    "I found the hotel to be very pleasing both in appearance and comfort. In general the staff were extremely efficient and friendly. The restaurant facility and food was of the highest quality without any cause to raise any complaints. I would recommend the venison medallions to anybody, they were wonderful. The decor of the hotel is first class, some of the painted ceilings are well presented and maintained, causing us to comment to the staff on them. The location of the hotel was convenient for our purpose although from the publicity we had the impression that it not only stood in its own grounds, as it does, but was a more rural location. Please do not accept this as a criticism it was purely an impression we had received. Overall I consider the hotel to be of great value and with exception to the small issue above all staff were extremely helpful and courtious. Highly recommended, we will use it again." (3304318547)

    1.The comfort of the room. 2.The courtesy of staff. The location.

    I couldn't really find fault during the short stay, the only issue was that one member of the restaurant staff was uncertain of answers to requests made, consequently it turned out that she was new and just didn,t know. Perhaps more initial training could have been given.

  • 4/10 William (Family with older children) 

    from Peterborough , United Kingdom;GB on  November 5, 2006

    "The location was very good, food was excelent, accommadation was of a very low standard, ( rooms 12 and 4 ). The standard of finish was very poor with a mixture of MFI type furniture, not what you would picture in a country house Hotel." (99419496)

  • 9/10 Caroline (Young couple) 

    from Edinburgh , United Kingdom;GB on  November 2, 2006

    "Good value for money hotel,nice, large, clean room, friendly staff. The food was good, although my partner's lunch choice, (steak & ale pie)was quite tasteless, and we were quite disappointed with it. However, we enjoyed a very nice, dinner,the wine list was quite impressive. There was also a very good choice of breakfast items,and again the breakfast staff were attentive and helpful." (3304978489)

    Large room and able to enjoy lunch and dinner on the premises

  • 7/10 Derek (Mature couple) 

    from Rugby , United Kingdom;GB on  September 10, 2006

    "Our stay at this hotel was a mixed experience. The restaurant was excellent; the dining room was well restored and decorated and the dinner was excellent and good value for money. Breakfast too was first class. Unfortunately, our bedroom did not match the rate that we paid. The room was very large but the fittings were worn out. The bathroom had been fitted very cheaply and the bath had a bad water mark from a dripping tap. Although it was clean, it was not what we expected for the money. If only the room had matched the quality of the restaurant and service we would have been delighted." (3305086305)

    The building, gardens and restaurant.

    The room was somewhat worn and did not match the rate charged.

  • 4/10 Anonymous (Family with older children) 

    on  August 30, 2006

    "drive up to the accommodation is very nice, service from staff good, evening meal for bar menu was very pricey, nice hotel but for the price of the accommation expected it to be more upto date the building has alot of potential" (3304797356)

  • 9/10 John (Mature couple) 

    from Stoehaven , United Kingdom;GB on  August 22, 2006

    "The hotel was good, clean, and the staff efficient and very friendly. We had no complaints." (3305190843)

    The accommodation was very good, and hospitality excellent.We would certainly go back to the hotel.Nothing.

  • 7/10 James (Mature couple) 

    from Oxford , United Kingdom;GB on  August 19, 2006

    "Meals were also adequate but not a great selection and slightly expensive for what they were. However the staff were very good, welcoming and helpful.The hotel had an overall feel of family." (3305061856)

    clean and functional suiting our need adequately

    needed decorating and possibly satalite tv.

  • 9/10 Carol (Mature couple) 

    from Wickford , United Kingdom;GB on  July 5, 2006

    "The information that we had on the hotel told us all we needed to know regards our stay. A very relaxing time. We would certainly go there again." (3304616461)

    Staff very friendly. Food was good

    Nothing

  • 9/10 James (Group of work colleagues) 

    from Derby , United Kingdom;GB on  July 1, 2006

    Very friendly staff, and good food.

  • 9/10 Ian (Solo leisure traveller) 

    from Blackpool , United Kingdom;GB on  June 27, 2006

    "Wonderful hotel set in amazing grounds , you would never know you were in a town . Very plesent staff and nice food too" (3304903544)

  • 5/10 Christine (Mature couple) 

    from Newburgh , United Kingdom;GB on  June 24, 2006

    "The room was only adequate - and not, in my opinion, as someone who stays frequently in hotels, worth £80 per night. This was a shame as the breakfast was very good. Dinner in the bar was also expensive and fairly average quality. All in all, I will not be staying there on my next business trip to the area." (3304866294)

    The grounds of the hotel are lovely.

    The bedroom was badly needing to be painted and the shower cubicle was broken.

  • 9/10 David (Solo business traveller) 

    from Bicester , United Kingdom;GB on  June 23, 2006

    "A lovely, old style hotel standing in beautiful gardens (don't run over the rabbits!) with excellent views over Hawick. The sort of place where I much prefer to stay rather than the 'plastic' hotels where you could be anywhere!" (3304806888)

    Beatiful views & old world charm of the hotel.

    Nothing

  • 8/10 Jane (Solo business traveller) 

    from Doncaster , United Kingdom;GB on  June 16, 2006

    I liked the country setting. The staff were very friendly & helpful, and the room was very clean

  • 6/10 Anonymous (Group of adult friends) 

    on  June 5, 2006

    "Our impression of the hotel before our holiday was that it is a busy, quality hotel with a good restaurant. However, the limited dinner menu changes on a monthly basis and the standard of the food is average.We appeared to be the only diners in the restaurant on our first night and the restaurant was was not full the second night.We dined elsewhere thereafter. The staff are polite and courteous. Our bathrooms did not have windows and the lavatory in one of our rooms was very noisy due to the plumbing system. We stayed in a high quality bed and breakfast en route to this hotel. The B&B cost £54 per room and was far superior in decor, furnishings, bathroom suites, service, quality of the breakfast and location than the Mansfield House hotel.We therefore think that the Mansfield House Hotel is not good value for the amount of money they charge for a room. We hope these comments are helpful." (3304479556)

    Reasonable location for touring the Borders area of Scotland

    Menus are limited and inflexible and food is average quality

  • 10/10 Elizabeth (Solo business traveller) 

    from Tamworth , United Kingdom;GB on  May 30, 2006

    "beautiful hotel, amazing setting. the people were very friendly. the rooms were lovely and the views were stunning out of the bedroom window" (3304707673)

    beautiful hotel, amazing setting. the people were very friendly. the rooms were lovely and the views were stunning out of the bedroom window

  • 10/10 Nick (Other) 

    from Glasgow , United Kingdom;GB on  May 30, 2006

    "The whole stay was comfortable, relaxing and good value." (3304753392)

    the room was comfortable and spacious. The view was a good one as well. The food was excellent quality and good value.

  • 7/10 Stephen (Solo business traveller) 

    from Falkirk , United Kingdom;GB on  April 8, 2006

    "Overall, this Hotel was OK (bearing in mind I only paid £55 B&B for a single room), However, if you can stretch to more, I was able to go into room 14 which was a Huge room with a Huge bed. The Hotel is a Traditional Hotel & as a 30 x something Sales Rep was what I expected from this type of Hotel... Excellent Service & Food, but too Old Fashioned for me personally (but then I knew that would be the case when I booked)... The setting is beautifull & am sure in the summer months would be breathtaking..." (3304473599)

    Beautifull Setting in Woodland Food was Excellent Ian was a good host

    The Music Choice of CD's in the Bar... As a 30 x something, I would prefer to hear more modern music than the 60's

  • 8/10 Anonymous (Mature couple) 

    on  April 5, 2006

    "Nice friendly hotel with helpful and courteous staff. Good food and lovely breakfast. Would definately visit again." (3304437436)

    Clean, spacious very helpful and courteous staff.Excellent breakfast.

    Need a front door key after 11pm. Only two keys available and both were being used by other visitors. We had to get back soon after 11pm to avoid getting staff out of bed to answer door.

  • 9/10 Eric (Mature couple) 

    from Scarborough , United Kingdom;GB on  February 20, 2006

    "This is a very well managed hotel with a Family owned feel about it. We were made to feel very welcome and the management and staff could not have been more helpful. The food was excellent and the public areas of the hotel had a comfortable Scottish Country House ambience." (3304199692)

    The staff, the ambience and the food.

    Access to the rooms is via narrow corridors and stairs - not easy if you have heavy luggage.

  • 4/10 Anonymous (Mature couple) 

    on  December 21, 2005

    "Hotel bedrooms were clean but old fashioned, very high ceilings,very tall windows. Public areas were better." (2985108)

    Public areas were adequate.

    Public areas of the hotel were adequate,but rooms were very old fashioned,and the night that we stayed was quite cold,and the room was very chilly. Food menu did not offer a great choice,and I felt that it was quite expensive for the quality provided. Room cost was £80.00,so was not cheap.I would not have expecxted to pay that amountmfor that standard of accomodation.

  • 10/10 Michael (Mature couple) 

    from Harrogate , United Kingdom;GB on  November 27, 2005

    "Friendly welcome, excellent food at dinner and breakfast, altogether a really nice place" (2984821)

    Lovely warm spacious room on a cold day. Very comfortable bed. Extensive views of the Minto Hills and Hawick town. Very good.

    None that I can think of.

  • 8/10 Kenneth (Mature couple) 

    from Axminster , United Kingdom;GB on  November 8, 2005

    "The food is a real surprise. The menu is imaginative - even the bar snacks - and the quality belies the modest charges. Don't expect to be able to walk in the grounds, it is mostly wooded slopes which is a pity. The staff are efficient and friendly - they take time to get it right." (2788759)

    Pleasant decor and everything worked !

    Chaange the coffee supplier !

  • 8/10 Claire (Group of adult friends) 

    from Wokingham , United Kingdom;GB on  October 7, 2005

    "We stayed at the hotel for one night and had dinner and a couple of bottles of wine there in the evening. All members of staff were very professional and helpful and the breakfast the next morning was lovely." (2791131)

    The staff were very friendly and helpful

    None that I can think of

  • 9/10 Walter (Mature couple) 

    from Calgary , Canada on  June 21, 2005

    "Hotel was what we expected, being an older facility. Staff were great and the overall value was excellent. We were gald we stayed at this facility." (2283349)

    Historic Facility, Grounds were very well kept, Building was well maintained

    They need to keep up with maintanance & keep on with renovations as this is an older facility that must be constantly attended to.

  • 7/10 Clare (Family with young children) 

    from Glasgow , United Kingdom on  December 22, 2004

    "Wonderful building with great views of town serving good food but check beforehand if there are any functions being held" (1759124)

    beautiful building, lovely view, plenty of parking, child friendly

    very annoying noisy disturbances through out the night as party goers attending a function at the hotel left the premises

  • 9/10 John (Mature couple) 

    from Ipswich , United Kingdom on  November 3, 2004

    "The hotel is a country house set in large grounds about a mile outside Hawick. You are free to explore the grounds that are being gradually restored to their original state by the owners. Car parking was plentiful and the welcome was warm and friendly but not overpowering. By good fortune we were assigned a large family room - the beds were comfortable and the heating was very effective. A very strong plus point - the breakfast was freshly prepared and well cooked - no hot buffet with tired sausages and congealed egg that is so frequently offered by even the most expensive big name hotels. We also had dinner in the hotel (we didn't want to go out looking for a restaurant in nearby Hawick) and this proved to be an excellent decision; the locally supplied steak and venison were well prepared and of high quality, the vegetables were fresh and the wine was reasonably priced. Highly recommended." (1601742)

    Pleasant surroundings, friendly welcome, large room, good freshly prepared breakfast.

    No negative points

  • 8/10 Malcolm (Mature couple) 

    from Warrington , United Kingdom on  October 4, 2004

    "Very happy with the hotel and facilities offered. Handy for travelling around south and east Scotland. Hotel position is nicely elevated with pleasant gardens and wildlife Would definitely stay in this hotel again and recommend it to friends." (1493076)

    The hotel accommodation was generally fine. The food and the restaurant specifically were both excellent.

    The welcome at Reception was not very warm which was a shame as the remainder of the stay was fine.

  • 9/10 Andrew (Mature couple) 

    from Unst, , United Kingdom on  September 6, 2004

    "A small, friendly hotel in a beautiful Victorian building with room furnished in a comfortable style, in keeping with the building. Excellent breakfast, with plenty of choice. We changed our booking arrangements, and finished up staying longer than originally planned, and this was dealt with efficiently by the hotel staff." (1400437)

    Helpful and friendly staff. Lovely room. Quiet location.

  • 9/10 Anonymous (Young couple) 

    on  August 28, 2004

    "It was a lucky find and well worth visiting again" (1413526)

    Lovely Room, excellent service

    Limited choice on dinner menu, erratic service at breakfast. Bathroom was in need of a re-fit

  • 8/10 Andreas (Young couple) 

    from Berlin , Germany;DE on  June 24, 2006

    Sehr gutes Frühstück,nette Angestellte

  • 8/10 Paolo (Solo business traveller) 

    from Biella , Italy on  December 14, 2004

    camere ampie e accoglienti con ottima vista sulla città, accoglienza famigliare ma discreta e professionale,buona cucina scozzese.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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