The George Hotel, Edinburgh

19-21 George St, Edinburgh, EH2 2PB
4 star

Recently refurbished, the George hotel is situated in the heart of Edinburgh, within easy reach of the majority of the city’s most popular attractions including...

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Rooms from £84 (≈ $166) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 10/10 Brian (Group of adult friends) 

    from Morpeth , GB on  March 26, 2008

    "This is a first-class establishment. All details in the promotional literature are totally accurate. It's certainly one of the very best hotels in Edinburgh. The staff work relentlessly to ensure your stay is memorable. The food and wine is consistently of the highest standard. It's so rare to find a place where nothing is at fault. Superb experience from start to finish. We will definately return." (97342264)

    Fantastic location directly behind Princess Street; stunning interiors and sense of luxury throughout; excellent cocktail bar and superb restaurant; five minute walk from Waverly Station;

    There is nothing to dislike about The George!

    1 of 1 people found this review helpful:

  • 5/10 Anonymous (Young couple) 

    on  June 6, 2008

    "Great location otherwise very average." (97768577)

    Lovely reception rooms, foyer.

    Very small room, more to premier inn standard, except rooms are smaller, than a 4 star hotel. TV only had a small number of free channel, plus £10 films. We asked for a quite room and on the Saturday it was noisy till 2am with base from the club next door. All prices for room service was set more to 5* price than 4 star and bar the reception room it is not 4*

  • 10/10 Mahmud (Solo business traveller) 

    from Tripoli , LY on  May 28, 2008

    service

    procedure

  • 6/10 Beverley (Young couple) 

    from Montrose , GB on  May 15, 2008

    "hotel was very nice and with just a few extra things i would stay again, it was not what i was expecting and the website is very misleading about the rooms. i felt for the money i was spending i should have gotten alot more." (97740358)

    when checking in the staff were very pleasant and helpful, the decor in the room was very nice and the location couldnt be better. very clen and the bathroom was lovely.

    staff on night shift were very rude and unhelpful and when ordering room service very abrupt and rude again! room was extremely small and only just had room to walk around the bed, not enough space for luggage etc. shower pressure was incredible low. floor boards outside room and on the way to reception were very loud and felt as though you could fall through them! very poor quality for money.

  • 4/10 Kirsty (Mature couple) 

    from York , GB on  April 16, 2008

    "noise levels more detailed letter is to follow" (97130567)

    location

    kept awake until 430am by excessive noise single glazing in 'deluxe'room

  • 8/10 David (Mature couple) 

    from Leighton buzzard , GB on  March 27, 2008

    "this hotel is well worth a stay if visiting edinburgh. the location is excellant for everything and the reception staff very friendly room good bathroom bit small but not a problem" (97648092)

    location and hotel very good would stay again

    service in breakfast room was very poor

  • 8/10 Anonymous (Young couple) 

    on  March 27, 2008

    was clean and tidy very relaxing

    the room next door had a screaming child that kept us up most of the night

  • 10/10 Anonymous (Young couple) 

    on  March 26, 2008

    The hotel was extremely clean, the staff very helpful and efficient.

    I could note fault the hotel, it was first class

  • 8/10 Anonymous (Young couple) 

    on  March 21, 2008

    "I loved the room itself (barring the view from the window of the building site)and the hotel was in a fantastic location. However, I was disappointed that during our stay the fire alarm went off on both mornings. 8am on Sat and 10.30am on Sunday. We have young children and as this was our first weekend alone in 5years, we had been looking forward to a nights uniterrupted sleep and a lie in. I was aslo a bit disappointed at the cost of extras and the restaurant - it was very expensive and I felt the food did not justify the cost." (97812934)

    The room itself was lovely. Large bed-lovely chocolates and biscuits to welcome our arrival

    It overlooked a building site. We had to keep our curtains closed as builders could see in the window - they were almost onthe same level as us.

  • 3/10 Anonymous (Mature couple) 

    on  December 7, 2007

    Position

    They did not let us into our room until 15.30 and, despite the fact that we were going to a wedding and needed to change, they would not help us. The lifts were not working properly and at only two, were inadequate for the size of the hotel.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous (Young couple) 

    on  March 18, 2008

    "Hotel was very nice and we will certainly be back. Concierge could be little less grumpy though!!" (97282552)

    Room and bed was very comfortable. Food was good too

    Fire alarm in morning. No car park - car park cost £19.70 for 1 nights stay.

  • 8/10 Niall (Family with older children) 

    from St andrews , GB on  March 11, 2008

    "Good money for value." (97020759)

    Good helpful staff and a clean modern room

    noise with the plumbing at night

  • 10/10 Sara (Young couple) 

    from Ashington , GB on  March 4, 2008

    The standard of the hotel was extremely high, very comfortable

    The lack of parking near to the hotel

  • 8/10 Anonymous (Solo leisure traveller) 

    on  February 26, 2008

    great location.

    room was very small.

  • 8/10 Carolynn (Other) 

    from Glasgow , GB on  February 10, 2008

    The size and atmosphere of the room was wonderful.

    When I asked that the TV services be upgraded, they wern't, and I was informed that although they were upgraded at the desk, it hadn't come through to the room. I was also informed that nothing could be done as there were no maintenence staff were available.

  • 8/10 Anonymous (Mature couple) 

    on  February 3, 2008

    "Excellent visit. Brilliant location as shops, restaurants & bars all within walking distance. Breakfast was buffet style with lots of choices - only downfall we had to queue before being seated in dining room. All staff were very polite, friendly, helpful & displayed excellent customer service skills. I would certainly stay at The George again. Thank you to all staff at The George for making my visit so relaxing." (97106136)

    The double room was spacious & clean. The bed appeared bigger than kingsize & very comfortable.

    Could not get music channel on TV

  • 8/10 John (Solo business traveller) 

    from Aylesbury , GB on  January 14, 2008

    "Staff very friendly and helpful, great location, modern rooms." (97116581)

    Ceanliness

    nothing really, would have liked a mini bar though.

  • 9/10 James (Mature couple) 

    from Nerja , ES on  January 9, 2008

    Room was very good, Staff were friendly, efficient and very helpful.

    No mini bar

  • 5/10 Michelle (Mature couple) 

    from Peterborough , GB on  January 4, 2008

    The foyer, bar and restaurant were lovely, the bar staff friendly and a very organised breakfast sitting

    Our first room, waa tired, dirty , and a hazzardous bathroom so i asked to be moved. only room available was very small and tiny bathroom, also above ballroom so 2 nights out of our 3 were loud and noisy until 3am

  • 8/10 Anonymous (Mature couple) 

    on  January 3, 2008

    central, good quality rooms

    no parking facilities, to park your car you had to pay for overnight and get a taxi to and from the area it was parked

  • 9/10 Anonymous (Group of adult friends) 

    on  December 18, 2007

    "It lived up to expectations - a 4-star hotel in the centre of Edinburgh, handy for all transport links and shopping. Staff were friendly and polite and any request was dealt with with swiftly and efficiently." (97168423)

    Very central. Handy for transport links. Great breakfast. Helpful, polite staff.

  • 6/10 Markus (Young couple) 

    from London , GB on  December 12, 2007

    "Room was not ready when we arrived. We came back later and due to miscommunication amongst the staff we were informed that room was still not ready. Our room was on the small side, although the accomodation was quite tasteful and all fittings were new. Overall I would have expected a higher standard of staff and general hotel accomodation for the price." (97293243)

  • 10/10 Jane (Other) 

    from Rochdale , GB on  December 3, 2007

    "ONE THING THAT STOOD OUT WAS THE FIRENDLINESS OF THE STAFF, THEY WERE EXTREMELY PROFESSIONAL AND ALL WERE VERY SMART FROM THE WAITING ON STAFF AT BREAKFAST THROUGH TO THE RECEPTIONISTS AND CONCIERGE. WE LIKED THE WAY THE BREAKFAST STAFF CONDUCTED THEMSELVES, IE; ALWAYS ON HAND TO TAKE USED PLATES AWAY, NOT LEFT ON YOUR TABLE ETC. I ONLY HAVE ONE VERY MINOR CRITICISM AND THAT WAS THE TOAST IN THE MORNING WASN'T TOAST, IT WAS WARMED UP BREAD, OTHER THAN THAT IT WAS PERFECT, AND WE ARE PLANNING TO COME AND STAY AGAIN AT YOUR HOTEL EARLY NEXT YEAR." (97795810)

    EVERYTHING, THE DECOR WAS BEAUTIFUL, AND THE SIZE OF THE ROOM WAS EXCELLENT

  • 9/10 Anonymous (Young couple) 

    on  November 21, 2007

    decor, staff, bar

    fire alarm going off each morning

  • 8/10 Anonymous (Mature couple) 

    on  November 6, 2007

    "To have known in advance of overnight parking discount would have been helpful." (97996124)

    Hotel was extremely central and a very grand building Good bar and restaurant.

  • 10/10 Anonymous (Mature couple) 

    on  October 24, 2007

    "Overall, a fabulous location, a very grown-up and smooth-running hotel where everything was handled with ease: excellent facilities and bar and restaurant superb. We have stayed at many luxury hotels in the UK and abroad and this was certainly in our top 10." (97051044)

    We liked the space and opulence of our room and the bed was supremely comfortable as well as super-sized. The facilities were excellent, and the Tempus bar where we ate with our son who has just started at the university impressed him as well as the Tempus bar.

    Not much in reality, the bathroom was a little cramped and the lighting a little poor for serious reading or map-reading but apart from that, a lovely break.

  • 9/10 Mark (Young couple) 

    from Sheffield , GB on  October 7, 2007

    "I enjoyed my stay at the hotel. The room was tidy and the service friendly.I tried the room service which was very quick and efficient but a little on the expensive side. The bed was nice and comfortable, and both my partner and myself had an excellent nights rest. The 12 o clock check out time also means you dont have to rush about in the morning and have plenty of time to get ready for the day ahead." (97223305)

    The accommodation was very clean, tidy and very well presented.

  • 9/10 Paul (Mature couple) 

    from Pulborough , GB on  October 4, 2007

    Excellent location, lovely room with immaculate contemporary decor

  • 9/10 Harvey (Young couple) 

    from King city, ontario , CA on  September 27, 2007

    "Good modern hotel facilities, central location, cheerful reception." (97856491)

    Spacious rooms, really good size. Excellent central location.

    The recycle station behind the hotel that was used by a restaurant that was close to the hotel. Loud noises at 11.30 and 3.00 a.m. all 3 nights we where there.

  • 8/10 Anonymous (Same sex couple) 

    on  September 27, 2007

    "The hotel was well located and a pleasant place to stay. The breakfast at £20 was overpriced.. The buffet was OK but I didn't even get a pot of tea to myself, just a cup poured from a thermos that wasn't very hot." (99398382)

    Bed was very comfortable and the duvet soft and warm

    I couldn't open the window and the room was stuffy

  • 9/10 Pamela (Group of adult friends) 

    from Aberdeenshire , GB on  July 31, 2007

    "The location of The George is second to none for a shopping trip to Edinburgh. The overall standard of the hotel's facilities was excellent and the staff were exceptionally attentive and friendly." (97004509)

    Pretty much everything!

    One minor point - the rooms were rather warm and there was no air conditioning. I opened my window but that proved quite noisy as it overlooked George Street. I also wasn't able to close the window again.

  • 8/10 Anonymous (Mature couple) 

    on  July 31, 2007

    No car parking

  • 9/10 Jenny (Young couple) 

    from Felton , GB on  July 31, 2007

    "Well placed for city centre, comfortable room recently refurbished." (97430525)

    Recent refurbishment.

    No parking

  • 8/10 Anonymous (Group of work colleagues) 

    on  July 28, 2007

    Location, cleanliness.

    lack of air condidtioning in room and noise from outside. i was at the rear of the hotel and from early morning the noise was very loud

  • 9/10 Vaclav (Young couple) 

    from Dublin , IE on  July 22, 2007

    "We can only recommend this hotel, breakfast was very good, room was spacious and contemporary, service friendly and helpful." (99310749)

    Great location, good value fo money, great interiers and service.

  • 9/10 Jane (Solo leisure traveller) 

    from Chatsworth , US on  July 20, 2007

    "Overall I had a very enjoyable time. At first I thought that it was going to bother me not to be in old town but I found that where the hotel was was much beter as a central location for seeing the whole city." (99653334)

    The location was great. Nice foyer with comfy chairs to hang out or order some tea and cookies. Room was clean, spacious and staff was very nice and helpful.

    The staff was a little sub par in dining room at breakfast and eggs were kind of funky. Registration desk staff not as nice as rest but ok.

  • 10/10 Anonymous (Mature couple) 

    on  July 18, 2007

    "The accomodation was excellent, the staff were very friendly and helpful, and the location could not have been better for sightseeing/shopping. I would definitely stay there again." (99254533)

  • 8/10 Anonymous (Other) 

    on  July 15, 2007

    clean neat rooms, nice staff

    rooms facing the street suffered from a lot of noise from the dance/bars across the street. 75- 100 people in the street talking at 3:30 in the morning is alittle much

  • 6/10 Anonymous (Solo leisure traveller) 

    on  July 7, 2007

    "I found the hotel room very satisfactory. Unfortunately, it took four attempts to get to it (I was first given wrong room number, then keycard didn't work, then original room was found to be already occupied). If you have a half hour to spare and you're prepared for a bit of check-in aggravation, the hotel is very nice and an ideal location for seeing the sights. Unfortunately, the staff don't seem very organised or knowledgeable about their own facilities." (99423853)

    The room was comfortable and the hotel location was ideal.

    The staff seemed disorganised and not to communicate with each other.

  • 9/10 Anonymous (Mature couple) 

    on  July 4, 2007

    "Room was very nice had full range of facilities.Easy access to city centre. Should have been informed about refundable room service charge when booking. Some clients may be on a tight budget and find themselves embarressed by extra fee.Staff frindly and helpful at all times. Breakfast good range of food however disappointed in the quality of some items on the cooked menu." (99269085)

    clean comfortable

  • 6/10 William (Mature couple) 

    from San ramon , US on  July 3, 2007

    "if meal was included in the room rate." (99404897)

    it was very accessible to everything.

    the windows cant be open wide so the room got warm at night

  • 8/10 Harpal (Young couple) 

    from London , GB on  June 12, 2007

    "Overall it was a very good experience and have absolutely not complaints. I did however shop around to get a good deal on the room and am talking based on the price paid. I would not have wanted to pay the rrp that the hotel asks for esp since I travel a lot." (99990706)

    Very clean and modern facilities while maintaining 'old world' charm that the hotel has in abundance. Friendly staff. Great location.

  • 8/10 Grame (Solo business traveller) 

    from Anstruther , GB on  June 8, 2007

    good big comfortable bed, nice bathroom. good food with nice bar

    poor scabby finishing around door frames and skirtings etc

  • 9/10 Michelle (Same sex couple) 

    from Sunderland , UG on  June 6, 2007

    "Good - The hotel itself is in a fantastic location and has a wonderful bar and restaurant. All of the staff are extremely pleasant and the rooms are beautiful. Had a few champagne cocktails in the bar on the evening and the bar staff were very friendly. I'm that impressed with the standard of the hotel and it's location that I'm taking my boyfriend there for his birthday (the shopping package looks fab!). Bad - Parking was awful! I knew that there was no car park before I went but I thought we'd at least be able to check in first,we nearly got a ticket when we parked outside to check in and the traffic can be bedlam. Then having to go to an NCP car park in town was a bit of a pain as well as when we left we had to pick the car up and try to park outside again to collect our luggage. NCP car park at St James shopping centre was cheap though (only £7 for 24 hours). Everything else was fantastic!" (99245326)

    Very clean, quiet, and comfortable. Friendly staff.

    The bathroom was a bit small for my liking. Parking was a nightmare.

  • 8/10 Anonymous (Group of adult friends) 

    on  June 5, 2007

    Close to the centre of Edinburgh

    The room was very hot. Due to lots of noise (yelling of patrons exiting bars, etc.)opening the window was not a option. This noise situation is of course beyond anyone's control. Air conditioning would have been an asset.

  • 7/10 Ian t (Mature couple) 

    from Gloucester , GB on  May 30, 2007

    "Staff were generally very helpful." (99549349)

  • 4/10 Anonymous (Solo business traveller) 

    on  May 29, 2007

    good looking rooms

    it wasn't cleaned very well at all.

  • 10/10 Anonymous (Young couple) 

    on  May 29, 2007

    The rooms have recently been refurbished, nice bright clean airy modern. just fab actually

  • 10/10 Bay (Solo leisure traveller) 

    from Adelaide , AU on  May 21, 2007

    A very attractive and well restored old hotel close to the city centre

  • 7/10 Daniel (Solo leisure traveller) 

    from San antonio, texas , US on  May 19, 2007

    "the staff was good but just needs a little work and could be a great hotel." (99255687)

    all breakfast should be free.

    the way my room was set up very tight with bad view. for that the breakfast should be free.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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