Heathrow Lodge, London

556 Old Bath Rd, London, UB7 0EF

Heathrow Lodge Hotel has long been the preferred choice for those seeking a quality, sensibly priced hotel, close to Heathrow. We are situated only minutes driv...

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Rooms from £33 (≈ $66) per night
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6/10 Overall rating

Category Average Rating
7/10 Check-in process
6/10 Your room
6/10 Working order of facilities / equipment
7/10 Order and cleanliness of the hotel
5/10 Performance of staff
6/10 Overall experience
6/10 Overall value for money
  • 6/10 Julie (Mature couple) 

    from Louth , GB on  April 10, 2008

    "We chose this hotel for convenience to Heathrow Airport as we were arriving back after 2 days of flying from Australia. The airport shuttle was prompt and efficient and the journey to the hotel was quick. The staff were friendly and the check-in was speedily completed. Our accomodation was in an annex 3 houses away, so we were lucky that the weather was not bad. The room and facilities were very basic with no frills. Because of the proximity to Heathrow, there was lots of aircraft noise, which was reduce somewhat by the double glazed windows. We did not take the rather expensive pre-packed Continental breakfast. (found a sitdown Full English at a London cafe for a pound cheaper) In summary: convenient low cost transit accomodation, but not recommended for longer stay." (97609194)

    Shuttle to/from Heathrow airport

    Being in separate house away from main building.

    9 of 9 people found this review helpful:

  • 9/10 Tamara (Solo leisure traveller) 

    from Austin , US on  June 15, 2008

    "For the price - awesome. If I was on my own I'd definately stay there again. " (97644390)

    wake up call where they came to the room, location, teakettle in room, soap and shampoo in room, tv that worked very well in room. SUPER CHEAP PRICE

    No top sheet on bed - only a duvet and one can only suspect that the cover isn't changed with each patron that stays in the room. Very noisy but motels always are.

  • 7/10 Eleanor joan (Solo business traveller) 

    from Fuengirola , ES on  June 14, 2008

    "friendly hotel overall" (99376094)

    very nice staff, especially Debbie, very helpful. First room I was given, door didn't lock was given another immeadiately. Very handy for Heathrow.

    Got the breakfast time wrong. Could have been shown around a bit better. I had to find bathroom myself.

  • 5/10 Shirley (Mature couple) 

    from Merced, ca , US on  June 12, 2008

    "This is the second time I have stayed, mainly because of price and free shuttle to Heathrow. It is OK for one night. Pub down the road and across the street are extremely overpriced. Food is poor. Tables & Chairs should be outside in back, so visitors can sit out in good weather." (97951549)

    Easy access-room ground floor as we had a lot of luggage-

    We did not receive wakeup up call for 6:00am as we had requested. Apparently, our room number was misconstrued, as someone tried to get in (another guest) thinking it was their room. Better trained and focused staff are recommended. Room too small for 2-like a cracker box.

  • 7/10 Anonymous (Solo leisure traveller) 

    on  April 24, 2008

    "It was a great position, very helpful being picked up from bus station and taken to terminal. Pub across the road for food, car parking excellent although I did not have car. Nothing fancy, would stay again for one or two nights. (You have addressed me as Mister but am Mrs) Considering current prices good value for money." (97260268)

    Near to Heathrow, surprisingly quiet, went into Hounslow during p.m. Staff most helpful

    Room small, toilet a little difficult if engaged and had to wait. was not told where they were, only found one.

    2 of 2 people found this review helpful:

  • 9/10 Howard (Solo business traveller) 

    from Lewisburg , US on  April 9, 2008

    Very convenient, nice and clean, excellent shuttle service, and a very nice pub just up the road.

    4 of 4 people found this review helpful:

  • 8/10 Anonymous (Solo leisure traveller) 

    on  June 10, 2008

    "Needed a room fan so window could stay closed for sleeping and keeing outside noice down. Give out ear plugs for sleeping pruposes. Price was excellent and was a good value with the shuttle!" (97400334)

    Good price to location and quality

    Hard to sleep with noice of plans coming and going

  • 3/10 Anonymous (Family with older children) 

    on  June 10, 2008

    "I stayed here for approx 2 hours until I checked out and went to another hotel. The staff was understanding about checking out and refunded my money for the additional nights I had booked." (97581206)

    The hotel was very dirty. The room had black mold in one corner. The sliding glass door to the outside had a marginal lock and the front door did not lock fully unless you moved the door plate so the deadbolt could slide

  • 7/10 Anonymous (Solo leisure traveller) 

    on  June 8, 2008

    "OK for short stay. Basic requirements more or less satisfactory. Staff friendly & helpful. Good value for money." (97236296)

    clean & tidy, shampoo towels tea/coffee provided. Pub across the road serves meals. Shuttle service good. Close to Heathrow.

    Noise from road (front room). Shower a bit shabby(shared) but clean. No TV remote. No paper towels/tissues in room. No soap provided, no face cloth.

  • 7/10 Jennifer (Group of adult friends) 

    from Cardiff , GB on  June 5, 2008

    "Pretty village and an excellent pub serving meals opposite hotel. Good location for Heathrow airport" (97622133)

    The shuttle service was excellent and the staff very helpful and friendly

    The bedroom needed some TLC

  • 9/10 Anonymous (Solo business traveller) 

    on  June 3, 2008

    "friendly staff, basic room but clean and handy for local amenities" (97799710)

  • 8/10 Peter (Other) 

    from Javea , ES on  June 3, 2008

    "very pleasant" (97861678)

    Nice clean hotel very close to airport and a pub right opposite,like the idea of using houses as rooms

  • 7/10 Angela (Mature couple) 

    from Great sommerford , GB on  June 2, 2008

    "We were concerned by some of the reviews we had read, but appreciate that it is cheap accomodation and free transfer. It is more than adequate for that service and we would use it again. Staff friendly ." (97977513)

    Good transfer. Friendly staff. Directly opposite a nice pub.

    Accommodation is very basic, but you get what you pay for, and as long as you appreciate that then it is adequate overnight accommodation for an early morning flight.

  • 8/10 Anonymous (Mature couple) 

    on  June 1, 2008

    the En Suite was really too small and inadequeate but apert from that, things were adequate

  • 3/10 Betty (Solo leisure traveller) 

    from Ottawa , CA on  May 26, 2008

    "This was a poor choice of lodging because the motel is on the flight path of aeroplanes coming in to land at Heathrow day and night, every minute. The recommendation is that the motel should be better sound-proofed or that clients need to be advised of this well in advance. The noise factor is horrendous from clients entering and leaving their rooms at all hours so that getting any sleep is very difficult. For instance, clients on the floor above me were up at 04:00 hrs and were busy flushing toilets, showering and clumping heels heavily over wood floors. The shuttle service between the motel and airport should be available throughout the day and not just at certain hours. I had to catch the local bus from Terminal 5. The bus driver said he had no idea where the Lodge was, or Heathrow Close but fortunately someone on the bus knew where it was and was able to direct me where to get off. The Lodge could provide written instructions to advise clents about this in advance in their brochure. I had been staying in one and two-star hostals and hotels in Spain at half the price which provided far better accommodation in terms of cleanliness, service, comfort and facilities than that offered at Heathrow Lodge." (97723693)

    Proximity to Heathrow Airport

    Bathroom and sink drains in the modular unit were plugged and sluggish which resulted in a flood that overran the bathroom floor, over the sill between bathroom and room and wet the room carpet. This was reported and I was told that a plumber would fix the problem. The hairdryer was not working. This was promptly reported too and a new dryer was found and brought t ot he room. The television was unoperable at first, neither remote or TV power switch. This was reported promptly and the desk clerk came to trun it on, citing that previous travellers must have jinxed it with their computers. The carpet looked as if it had not been vacuumed. After the bathroom flood subsided half an hour later all sorts of black debris was found on the floor, stuff that must have emerged from the drains.

  • 3/10 Anonymous (Mature couple) 

    on  May 26, 2008

    "Advertised full English breakfast which was not available when requested. The central heating had no adjustment and was set to an uncomfortable level. The wallpaper was peeling from the walls and the room had a general unclean appearance. The courtesy bus from the airport was acceptable. Overall I rate this as unsatisfactory." (97979232)

    Courtesy bus to & from airport. Staff friendly.

    Room small, wallpaper falling off walls, central heating unable to be adjusted, bed uncomfortable

  • 8/10 Marcell (Young couple) 

    from Craigavon , GB on  May 25, 2008

    "i would have to have known the size and picture of the room" (97042007)

    it was clean and basic and close to pub were food was served daily

    it was very small room

  • 9/10 Anonymous (Solo business traveller) 

    on  May 25, 2008

    "It is good value for money - reasonably clean and perfect location for travellers leaving from/arriving at Heathrow." (97054683)

    Excellent value for money.

    All the beddings right in front of the room's window (in the winter garden / conservatory).

  • 8/10 Anonymous (Mature couple) 

    on  May 24, 2008

    "Heathrow Lodge met our requirements and at a reasonable price. We were pleased with our choice. When I booked I received excellent information on the site, how to reach it by bus, etc. The only suggestion I have is this - when you give directions to call for a courtesy bus pick-up, it would be wise to repeat the telephone number without the 44 and with the added 0. As visitors to the country, we had a hard time figuring out how many digits to dial and which ones." (97624214)

    It was close to the airport and to a couple of nice pubs for dinner.

    There wasn't good sound insulation so the room was a bit noisy. I could hear doors closing and conversations at the reception area.

  • 2/10 Anonymous (Solo leisure traveller) 

    on  May 19, 2008

    "You have to telephone the hotel from the airport to arrange for the free shuttle to pick you up. The shuttle also has limited hours and is not available after 10:30pm. It was a little difficult deciphering the directions over the phone as to where to wait for the shuttle as the clerk had a strong Indian accent and did not speak up. The shuttle car driver was pleasant and prompt. When I arrived at the hotel, I found the front hallway covered in little cutout scraps of carpet which got all rucked up when I wheeled my suitcase over them. The lady in front of me in the check-in line was taken outside by the clerk to find her room. When I had checked in the clerk pointed to the front door and said, Second door on the left. I took my heavy suitcase outside, where there was no security lighting, and stumbled around the entire building on uneven paving stones in the dark, finding no door. When I came back in, the clerk, who had seen me go out, just pointed at another doorway inside which was not well signed and which I had not seen. No apology or assistance was offered. I had booked a wake-up call, as had the 2 guests in front of me, but when I found my room there was no telephone. When I told the front desk clerk he gave me a different room which was opposite the check-in desk and noisy in the morning when people checked out. The second room I was given had no bedside lamps and only one light switch by the door. It did have a working TV and a kettle with mugs, tea, coffee and milk. The shower stall was tiny and sprayed water all over the bathroom. The beds were comfortable and clean. The carpets in the bedroom looked old and dirty. The shuttle bus the next morning was prompt and the driver was courteous." (97621037)

    Close to the airport and free shuttle to airport and hotel. Front desk clerk was friendly.

    I booked a wake-up call and was given a room with no telephone. Then I was moved into a room with no bedside lamps.

  • 8/10 Anonymous (Young couple) 

    on  May 12, 2008

    "It was nice for one night however there seemed to be problems with the shuttle to the airport. It runs on hours that are not so convienent to the early morning traveller, someone traveling so early is not doing so out of luxury but convienence and having to pay 10 pounds as opposed to a later flight where it is free is quite annoying." (97770426)

    It was homey for something near an airport.

    It was generally nice for one night.

  • 9/10 Denise (Group of adult friends) 

    from Browns mills , US on  May 8, 2008

    "The accomomdations were overall very pleasant. Although the hotel is not luxurious by any means, it offers safe and clean facilities in an excellent location near the airport. I was very pleased with hotel personnel and their very pleasant and helpful attitudes. I would definitely stay here again and have no qualms in recommending the hotel to others. The hotel is in a nice neighborhood and is within walking distance of a MacDonalds restaurants and a couple of very nice pubs. I also liked the fact that the hotel offers comfortable twin beds." (97413065)

    It was clean, in a nice neighborhood, close to the airport and offered free shuttle service to Heathrow which was wonderful. Hotel personnel were exceptionally pleasant and helpful

    The chain on our door was broken. The bathroom facility was extremely small and the the shower had a tendency to flood. Overall, however, these were really minor problems that caused little problems for us.

  • 7/10 Igor (Solo leisure traveller) 

    from Novi sad , SI on  May 5, 2008

    "Very good location, breakfast is OK, rooms are clean, showers are litle bit tiny but most annoying was beds. They are wery creeky." (97537161)

    It is clean, affordable and good place

    Beds are noisy

  • 3/10 Anonymous (Mature couple) 

    on  April 29, 2008

    Front desk person was accomodating.

    Room was smelly. No bed sheet under comforter. Bathroom too small. Curtain in shower let out too much water onto the bathroom floor.

  • 7/10 Anonymous (Mature couple) 

    on  April 28, 2008

    "Longish wait to be picked up at the airport." (97656833)

    That we could leave the car for £5 per night while away.

  • 4/10 Anonymous (Mature couple) 

    on  April 21, 2008

    Fire alarm going off at ramdom

  • 7/10 Anonymous (Group of adult friends) 

    on  April 20, 2008

    fantastic value for money, and we would consider staying there again.

    the kitchen was dirty and it looked shabby

  • 4/10 Anonymous (Young couple) 

    on  April 17, 2008

    "disorganised service, no requests asked for at booking in, ie no room service, breakfast etc, no clear rules given about parking overflow, they must know that a few times a year they get extra guests due to conventions at the thistle who may not have time to sort out their room, may be leaving valuables so may with the room to stay locked. All I wanted was a private room and two sets of towels, this didn't happen sadly. Could we not have do not disturb/no room service signs for the doors? Also the night lock always took 7-10 times used to get it to open, surely this could be fixed. Last time I was a women on her own and got no lock on the door only a chain which I found alarming, this time I had a lock but no chain, spending another night alone I wasnt too happy with another faulty door. Also the rooms where very hot for us and the windows opened all the way down the pains so if we accidently left them open all our valuables would have been stolen. Also we were't happy to find that a friend had found a cheeper room at the same holel throught a different website." (97400337)

    location

    I only had two things I required during my stay, that the room would be private, no room service please (which I spoke with the cleaning staff about on the first morning, I do understand that another person may have come to clean my room the second day so wires may have been crossed)And that they give us two sets of towels for two people, there was one for the 1st day, I spoke with the cleaning staff the second day and was given two sets, but was most dismayed when on the third day, after receving room service I'd asked not to have, to find the clean towls taken away and only one set left in it's place again.

  • 6/10 Anonymous (Solo business traveller) 

    on  April 13, 2008

    "ok but not going to use it again" (97868398)

    poor quality

  • 5/10 Anonymous (Solo leisure traveller) 

    on  April 6, 2008

    close to airport

    it was old, cramped, and the light didn't work

  • 10/10 Anonymous (Solo leisure traveller) 

    on  April 6, 2008

    I liked the closeness to Heathrow Airport and the free shuttle. I enjoyed being able to just walk across the street to the pub for my dinner. I thought the room was clean, and it was nice to have colour tv for the evenings entertainment. The staff were very accommodating and helpful and friendly and I found the bed comfortable too. I felt I got good value for the money, and the price was very reasonable.

    The only negative was being so close to the flight patterns of the aircraft taking off and landing from Heathrow airport, however they did stop sometime between 11pm and midnight and I did get some good rest, so overall I would stay again and recommend your hotel to future guests.

  • 6/10 Anonymous (Solo leisure traveller) 

    on  April 3, 2008

    "A basic value for money hotel suitable for an overnight stay. Courtesy transport was useful and efficient. The rather tired decor results in a poor impression which probably clouds other good features such as room facilities and cleanliness and helpfulness of staff." (97221123)

    Convenient location with courtesy car to and from airport. Functional and inexpensive accommodation.

    General decor rather tired. No plug for hand basin in room.

  • 5/10 Anonymous (Solo leisure traveller) 

    on  April 2, 2008

    "I was disappointed with the hotel due to several reasons, the hotel only offers the free courtesy bus to the airport at certain times, and I was told this was full at 7am and 8am (the only times offered to me) this incurred a cost of 10 pounds for a taxi. Although I realised at the time of booking I would be sharing a bathroom, I did not realise it would be with about 12 other bedrooms, therefore use of the bathroom was difficult. The walls of the bedrooms were paper thin, so you could hear every move from the next room. I suppose the room was just about adequate for a night, but for a small amount extra there are plenty of international hotels to choose from. The reception staff were friendly and efficient and the pub across the road from the hotel serves decent food." (97088321)

    Not much.

    Paper thin walls, too many sharing the bathroom, courtesy bus full.

  • 8/10 George (Family with young children) 

    from Plymouth , GB on  April 2, 2008

    "The hotel is clean and it was worth booking the room with a bathroom if you have small children some rooms have shared bathrooms. If was very close to the Heathrow flight path. An obvious hazard when booking a stop-over hotel before holidaying I know, but the windows did block out the noise well. The shuttle to the airport was a VW Transporter that was very clean with plenty of luggage space. All seats had seat belts. This service is only available during set hours though so check your flight times match up before using this hotel. The parking was £5 a night so works out cheaper than most parking facilities." (97783804)

    Comfy bed and a large kettle for cups of tea. The bunk bed was good and a helpful man brought up the travel cot for us.

    Being so close to the Heathrow flight path! An obvious hazard when booking a stop-over hotel before holidaying but the windows did block out the noise well.

  • 5/10 Anonymous (Family with young children) 

    on  April 24, 2008

    Friendliness of the reception and management staff

    A mousetrap at the bottom of the stairs did cause us alarm!!

    1 of 2 people found this review helpful:

  • 7/10 Anonymous (Solo business traveller) 

    on  April 1, 2008

    Cheap, close to terminals, car parking facilities

    no en suite

  • 3/10 Joanne (Same sex couple) 

    from Kennington , GB on  March 29, 2008

    "The shuttle bus driver was very rude and refused to take me to the airport coz he had already taken me once before. there was nothing stating i was only allowed one ride. he was just being lazy and very unreasonable. i would not recomend this lodge to my worst enemy." (97580664)

    They refunded me one nights money when i refused to stay another night.

    The shuttle bus driver and the room didn't smell very nice. the shower was tiny so if your over weight your in trouble.

  • 4/10 Jon (Mature couple) 

    from Oslo , NO on  March 28, 2008

    "The standard of the room did not correspond to the web pictures of the externals of the lodge. Our taxi driver had serious problems finding the way from Heathrow airport to Old Bath Road, inspite of the electronic map sytem in the car and two phone calls to the lodge." (97865610)

    the surroundings

    the room, the bed, dirty looking blanket

  • 7/10 Anonymous (Solo leisure traveller) 

    on  March 27, 2008

    convinient to go to Terminal 4

    noisy- could hear people talking in the car park

  • 3/10 Anonymous (Solo leisure traveller) 

    on  March 26, 2008

    The only thing good about this lodge was the staff.

    Cleanliness of the room was poor, the bathroom was FILTHY (with clogged tubs and toilets), there was some leftover stuff in the fridge which was never removed (very YUCKY)

  • 7/10 Isac (Solo business traveller) 

    from Petervale-sandton , ZA on  March 26, 2008

    "I paid via internet on 22 Feb08 on arrival your hotel was unable to confirm payment receipt.This was debited to my account immediately on line. Your Hotel embarressed me & forced me to pay again on 22March08 I had to call my bank in South Africa to reverse the charge at my own expense. Very unprofesional indeed. Total SYSTEM FAILURE" (97905188)

  • 3/10 Anonymous (Young couple) 

    on  March 24, 2008

    "Rooms quite unclean. Room isolated from main hotel bldg, poorly lit (multiple light bulbs burned out), and without telephone. Felt unsafe during the night when other guests were rowdy and hotel staff not nearby to assist. Requested light bulbs to be replaced so that we could see our way to shared bathroom; request not fulfilled." (97853260)

    Least expensive hotel near the airport. Free shuttle back and forth to airport.

    Lack of cleanliness and repairs.

  • 4/10 Paula (Solo business traveller) 

    from Swansea , GB on  March 22, 2008

    "PAID CASH BUT GIVEN NO RECIEPT, TOLD ONE HOUSE AND THEN ITS ANOTHER. COULD HAVE BEEN ALOT MORE ORGANISED AS TO WHERE I SHOULD HAVE BEEN STAYING, THINK WEBSITE SHOULD STATE THAT ROOMS OFF THE MAIN HOTEL ARE IN HOUSES AWAY FROM MAIN HOTEL." (97959170)

    ROOM CODES DID NOT WORK,DURING THE EVENING SOMEONE HAD A CODE FOR MY ROOM AND DOOR OPENED, I HAD PLACED DOOR ON CHAIN LOCK.THREE TIMES DOOR KEY HAD TO BE PROGRAMMED,

  • 5/10 Anonymous (Family with young children) 

    on  March 21, 2008

    "would have liked confirmation of whether our room was in the motel or off site. should have found out about surrounding facilites first, such as any places to eat with children-there wasn't any. also that the road system is one way one, very difficult to get back to the motel without having to go outside the village and travel in again." (97838103)

    it was in a clean house at the bottom of the road

    though it was in a motel, not in a house shared with men. i was a single mum with daughter, did not feel that comfortable. It was too hot, couldn't turn off the radiator. did not realise just how closes the runway was to the room, saw all the planes up close- no sleep at all. walls were paper thin, could here everything in the house.

  • 6/10 Nancy (Solo business traveller) 

    from Monmouth junction , US on  March 20, 2008

    it was there, and relatively inexpensive

    no breakfast; very noisy, bare minimum

  • 8/10 Jennifer (Same sex couple) 

    from Reading , GB on  March 20, 2008

    Very small room and bathroom, but cant complain overall for the price.

  • 7/10 Jason (Solo leisure traveller) 

    from Guernsey , GB on  March 20, 2008

    "good budget option" (97814476)

    location, cheap cost, free tranfers

    shower pressure poor, mattress

  • 3/10 Stacey (Young couple) 

    from Dhekelia garrison , GB on  March 20, 2008

    "I visited this hotel with my partner on Sat 15 Mar 08. First off, trying to find Heathrow Lodge was a nightmare, and we had to ask for directions more than once. I booked a double room online and when I arrived, at 0200 in the morning, I was given a twin room. The en-suite bathroom, which was a toilet, sink and a shower head leading onto the same floor, was no bigger than a standard built in wardrobe or airing cupboard. As we had arrived at that time and were tired from out journey, we decided that a twin room would suffice. The heating in the room was on, but was broken so it couldn't be turned off, thus opening a window, only to be met with the sound of water dripping/pouring outside keeping us awake. The room smelt of mould and there were hairs in the sink. When we complained to the staff in the morning, nothing was done about it." (97859171)

  • 7/10 Anonymous (Solo leisure traveller) 

    on  March 19, 2008

    "I enjoyed my stay, there was enough space, comfortable bed, very well heated, infact i had to turn it down as it was too hot but three windows helped. Bathroom was shared, 1 in the house, it was nice and clean and nice shower. I would certainly consider staying there again, i got what i paid for. Thanks" (97202079)

    Easy to get to with a little walking, the got my keys & it was fairly quiet in the night. I liked that the rooms were in seperate houses, so it was just like coming home & going to your own room. The shower in the shared bathroom was nice.

    More than 1 staff member is required as it can be difficult dealing with problems when rooms are not all within one building. Hallway needed a dim light &/ some signs perhaps to direct to rooms so its easy for first time visitors. There were smoke detectors however on 1 or the 2 nights i got a high smell of smoke from somewhere.

  • 3/10 Anonymous (Solo leisure traveller) 

    on  March 21, 2008

    "When I asked the front desk person about why my room was more expensive than my friends who had a double and booked they're room the same time I did he couldn't give me a legitamite reason. I paid 30 pounds a night and my two friends paid only 16 pounds and not each. I felt I should've deserved a better room or a refund for my stay." (97867692)

    Wait was unesscessary. What's the point of booking online if I have to wait for my room to be ready?

    My room looked like it was JUST CREATED.

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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