Guilford House Hotel (Non-Smoking Hotel), London

6 Guilford Street, Bloomsbury, Camden, London, WC1N 1DR

 

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3

The hotel is within walking distance of famous landmarks such as the British Museum, Trafalgar Square and many others. The Guilford House Hotel is a centrally l... more

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£ Rooms from £58 (≈ $102) per night
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5/10 Overall rating

Category Average Rating
7/10 Check-in process
5/10 Your room
5/10 Working order of facilities / equipment
6/10 Order and cleanliness of the hotel
5/10 Performance of staff
5/10 Overall experience
5/10 Overall value for money
  • 4/10 Tim ( Family with older children) 

    from Nossegem , BE  on  September 29, 2008

    The beds were clean

    The toilet was not clean, my wife asked for cleaning product so we could do it ourselves. There was hair on the sink and a used glass, I believe the bathroom had been neglected during the last cleaning prior to our arrival. The buzzer to allow people in at night was right next to our room and all guests had to stomp up the stairs next to us. There were no extra pillows in the room.

  • 5/10 Anonymous ( Solo leisure traveller) 

    on  September 23, 2008

    "reasonable price, corresponding to my 2-star hotel expactations, good location " (107177497)

    willingness and politeness of the staff towards guests to help - I wanted to exchange rooms, in general good service, good position/location of the hotel - close to underground and the very centre, availability of the kettle in rooms so that you can have a cup of tea and coffee whenever you want, I could leave my bag after my check-out in the hotel as I was leaving at night, however,

    when I came back to it pick up, I had to wait for 20 minutes (the receptionist left), quite small bathroom,

  • 3/10 Anonymous ( Solo business traveller) 

    on  September 23, 2008

    "For the cost of the room i was unpleasantly surprised at its amenities" (107230025)

    good location; breakfast was okay.

    the room was not very clean, tiny and seemed to absorb all noises above. The first room offered had no security- the window wouldn't shut and being a ground floor room this was of real concern; I requested a different room and found myself in a much smaller room at the same price.

  • 4/10 Anonymous ( Family with older children) 

    on  September 16, 2008

    The rooms were cold and not very clean ie chewing gum on the radiators and sweet rappers behind the bed .

  • 5/10 Anonymous ( Group of work colleagues) 

    on  August 13, 2008

    Good location

    Breakfast was quite strange with iced buns, 2 pieces of toast and banana as a continental breakfast

  • 5/10 Anonymous ( Group of work colleagues) 

    on  August 12, 2008

    This is probably the most basic hotel in which I have ever stayed. The rooms downstairs were in a basement and we all ended in the family room for safety reasons.

  • 6/10 V.n ( Mature couple) 

    from Maldon , GB  on  August 6, 2008

    "The hotel offers welcoming staff, low end price scale (but not the cheapest) and a good location with clean rooms. Offset by the mountaineering climb and the box size room when you get there." (97822955)

    The location was convenient to the Sadlers Wells Theatre.

    Lots of narrow stairs, funny little rooms chopped out of the buildings original large rooms. Aircraft style toilet/shower compartment looked to have been lifted from a Boeing breakers yard. Noisy plumbing and hot rooms (July stay).

  • 2/10 Anonymous ( Group of adult friends) 

    on  July 26, 2008

    "Our trip was a once in a lifetime oppurtinuty - partially ruined by the awful experience in this hotel. " (97907494)

    The orange at breakfast. And the fact we only stayed one night!!!

    The whole thing!!!! The room was filthy and poor equiped. The staffs' grasp of english was non-existent. There is far to many to list - we checked out at 8am! THE ROOMS ARE NOT SECURE - WE WERE WOKEN UP LATE AT NIGHT WITH SOMEONE STANDING IN OUR DOOR WAY WHICH WAS OPENED WITH THEIR KEY

  • 6/10 Anonymous ( Mature couple) 

    on  July 17, 2008

    "OK standard for the price. Quite good travelling communications from the hotel. Nice pubs in the neighbourhood." (97023482)

    The staff friendly and of good assistance

    The floor in the room not really cleaned during our stay.

  • 2/10 Anonymous ( Young couple) 

    on  July 15, 2008

    "Extremely overpriced - £75 per night for tiny bedroom, and we bought our breakfast at a local cafe as did not feel comfortable in breakfast room. bathroom made completely of plastic (including ceiling and walls and seemed to be in a cupboard!) " (97592733)

    room smelt of stale smoke bathroom smelt stale sink and floor were not clean. very noisy throughout night with other guests coming and going breakfast room overcrowded and noisy - we were ignored by staff, were not directed where to get breakfast

  • 5/10 Anonymous ( Family with older children) 

    on  July 5, 2008

    Easy booking, easy check-in, nice beds, excellent location.

    Extraordinarily tiny and cramped bathroom, street noise. The advertised "free access to the Internet" delivers MUCH less than expected. No wireless in rooms, wireless in the breakfast room never worked. Only a terminal in the breakfast room with a weird, very limited browser with no possibility of handling attachments. Available only during limited hours - from after 9 am - because "it interferes with breakfast". Pretty much useless for a business traveler.

  • 7/10 Anonymous ( Mature couple) 

    on  July 2, 2008

    "would return" (97457194)

    room and bed linen clean room quiet staff helpful

    breakfast arrangements chaotic and crowded and food poor

  • 4/10 Anonymous ( Family with older children) 

    on  June 16, 2008

    "Very disappointed by the hotel's location, general decor, furnishings and facilities." (97302411)

    The hotel's closest underground station (Russell Square) is on the line for Heathrow Airport. Tea/coffee making facilities were provided. Very nice continental breakfast and staff.

    Very cramped room with cheap and nasty furnishings. All-plastic ensuite bathroom 'module' very tacked on/jammed into a corner, cheap and nasty. Pillows all way too thick and unuseable. We had to use our jumpers/coats instead.

  • 8/10 Elizabeth ( Solo leisure traveller) 

    from Plymouth , GB  on  June 14, 2008

    "I have stayed in this hotel previously and would stay there again. Ideally situated for the venue I was attending. Nice, quiet hotel. Good price and courteous staff. Nice breakfast with tea & coffee making facilities." (97914138)

    The hotel was reasonably priced in just the right area as I was going to London ULU to see a band. The staff were helpful and courteous. Good to have a kettle in the room to have a hot drink after a long journey. Room quiet and comfortable. I had a double bed at single rate. Nice breakfast in the morning.

  • 5/10 Anonymous ( Solo business traveller) 

    on  February 24, 2008

    "I would not stay there again, the room was ok, it was clean and tidy when I got there but the staff made me feel uncomfortable and unwelcome, I will book into a holiday in or travellodge next time." (97827321)

    The room was clean, the onsuite was a bit cramped but it was adequate for my needs, it would have been better if they did not fit in the extra single bed into the room as it is not really big enough to be a family room.

    The staff were rude, when I checked in I did not get so much as a Welcome. I felt so unwelcome at breakfast that I just had toast with jam on and left in about 10 minutes. They put a pot of hot water on your table and give you a jar of coffee, I found that very strange. As I checked out and handed over my key the person at reception said That's it!, a thank you for staying here or hope you enjoyed your stay would have been nice.

    2 of 2 people found this review helpful:

  • 3/10 P ( Solo business traveller) 

    from Devizes , GB  on  May 28, 2008

    "Reasonably comfortable but overpriced." (97156050)

    Bedding was clean. Room was clean.

    Went back to reception on arrival to find out whose belongings had been left in my room. They were removed but I was uneasy as to the security of my room. Bathroom was extremely cramped. Had to squeeze past the sink to the toilet. Window offered no soundproofing from the busy street. There was no room between corridor door and room door. TV was snowy on all channels. Didn't dare try the breakfast as the kitchen staff were busy having a fag at the front door when I made my way from my room in an adjacent building to check out.

  • 4/10 Anonymous ( Solo business traveller) 

    on  May 18, 2008

    "Although I booked for the non-smoking Guildford House Hotel when I checked in I was put in the Grenville hotel next door (they actually share a reception). Room & hotel smelt of smoke, very hard bed, impossibly small bathroom (to get on the toilet you had to contort yourself round the sink). The staff were friendly though. Basically, spend the extra £20 to go to a decent hotel, especially if your with kids - I wish I had." (97467794)

  • 5/10 Amy ( Young couple) 

    from Tallahassee, fl , US  on  May 18, 2008

    "Convenient location, but the bed and the shower were the worst part of the hotel, which made me even more tired and uncomfortable during my stay." (97859644)

    The location was very convenient.

    The beds were horrible--I could not sleep on the bed because the springs were coming out of the bed and the showers did not have hot water, so it was cold showers the entire time.

  • 4/10 Christopher ( Solo leisure traveller) 

    from St leonards on sea , GB  on  May 8, 2008

    "My tiny room was not actually in the Guildford Hotel but in another property (Grenville) a few doors away. Dust on the walls. Breakfast was OK." (97540847)

    Breakfast.

    Tiny room. Minute toilet / shower room.

  • 3/10 Anonymous ( Solo business traveller) 

    on  April 18, 2008

    "Cheap & therefore I didn't expect much" (97287228)

    Bathroom not clean, black hair in the bed (I'm blonde...), 'color tv' had just snow etc

  • 3/10 Anonymous ( Solo leisure traveller) 

    on  January 22, 2008

    "This hotel was the cheapest one I could find in London. But the room was not clean. There was no elevator and the staff did not even carry my suitcase. The room was really cold. There was no hot water. The television did not work well. The remote control did not have any batteries. The room was really small." (97201386)

    It was the cheapest hotel I could find.

    The room was not clean. There was no elevator and the staff did not even carry my suitcase. The room was really cold. There was no hot water. The television did not work well. The remote control did not have any batteries. The room was really small.

    2 of 2 people found this review helpful:

  • 6/10 Anonymous ( Solo business traveller) 

    on  April 7, 2008

    "I need a hotel for business close to the tube - which this is, and close to bars etc. For that the hotel is ideally located. The staff are nice & friendly. the room I was allocated was very small in a basement. There was no reception on the tv. The toilet/shower was located in the room and was very small. There was no extractor fan - and no window!" (97251373)

    Convenience of location

    small room, poor shower (no extraction fan). TV didn't work

  • 3/10 Anonymous ( Group of work colleagues) 

    on  April 4, 2008

    The location seemed perfect for our business.

    Nearly everything.

  • 2/10 Anonymous ( Mature couple) 

    on  November 27, 2007

    "One of worst hotels I have ever stayed in." (97600738)

    Small pokey room, up narrow stairway. No toile paper &reception in another building. Extremely noisey.

    3 of 3 people found this review helpful:

  • 6/10 Anonymous ( Young couple) 

    on  April 2, 2008

    Nothing fancy, but value for money in a central location.

  • 8/10 Anonymous ( Family with young children) 

    on  March 30, 2008

    Clean and good beds , good basic accomodation , took whole family 2 adults 3 children, v.reasonable price.

    Was a bit cold in morning.

  • 2/10 Tasha ( Young couple) 

    from Canvey island , GB  on  March 28, 2008

    "1.On arrival scruffy member of staff smoking outside the front entrance. 2. I paid cash, no change and never got it before my leave. 3. The room was nothing like picture on website. 4. Room very cold. 5. Beds uncomfortable and not enough bedding - Blanket & Sheet! 6. No fresh milk with T/coffee facilities. 7. Ensuite was the size of a caravan bathroom 8. Breakfast room cutlery, not very clean. 9. Seriously needs a professional facelift. 10. The staff were not that welcoming and did look that they did not enjoy being there themselves. A smile would not go amiss. Was truly disappointed as the price did not represent the room and hotel, I felt my money definately wasted." (97508483)

    Shower was nice and hot. Going home.

    Im sad to say everything!

  • 5/10 Anonymous ( Family with older children) 

    on  March 21, 2008

    "I booked for four nights but stayed only one since we fell trapped in the low-ceilinged basement room, and we were not at all sure it would be possible for us to escape in case of fire. Secondly the bathroom was a joke. We dind´t even try to take a shower since half the cabinet shower was occupied by the toilet. For your information we did not pay much more for a better 1. floor room with normal sized bathroom and full English breakfast at the President Hotel nearby." (97082299)

    I booked for four nights but stayed only one since we fell trapped in the low-ceilinged basement room, and we were not at all sure it would be possible for us to escape in case of fire. Secondly the bathroom was a joke. We dind´t even try to take a shower since half the cabinet shower was occupied by the toilet.

  • 4/10 David ( Family with older children) 

    from Stone , GB  on  March 20, 2008

    "The receptionist on arrival was friendly and helpful.From there on it was all downhill. The room was minute.The towel had not been washed. Nobody had replenished the teabags, coffee or milk. When I asked for tea with my dry unpalatable breakfast, the lady was positively rude and couldn't see why I couldn't help myself to some from the pot belonging to the couple sitting next to us. It is true that due to the lack of space we were forced to sit very closely with the other diners but helping myself to their breakfast seemed to be going a step too far." (97911922)

    Location

    It was very basic.

  • 4/10 Anonymous ( Young couple) 

    on  December 4, 2007

    Location was good

    Cleanliness of the room was poor, the bedspread was covered in dried paint, the size of the room was tiny and the bathroom was an all in one shower cubicle, not sure when the bathroom was last cleaned.

    1 of 1 people found this review helpful:

  • 5/10 Anonymous ( Same sex couple) 

    on  November 18, 2007

    "The room served its purpose as somewhere to sleep for the night, the bathroom was very small and cramped and the toilet leaked all over the floor whenever anyone sat on it. Not the most comfortable hotel stay i have ever had but not the worst either." (97244338)

    The bathroom was very small and leaked water on the floor

    2 of 2 people found this review helpful:

  • 3/10 Anonymous ( Solo leisure traveller) 

    on  March 9, 2008

    very untidy and noisy in the night

  • 5/10 Anonymous ( Solo business traveller) 

    on  March 6, 2008

    near the course place

    very noisy ,cold room single glazed window with no air tight seal

  • 6/10 Anonymous ( Solo business traveller) 

    on  November 26, 2007

    "OK, for business, but would have been slightly disappointed had it been for a leisure stay." (97206188)

    Very close where I needed to be. Room clean and comfortable, though small. Fine for one night.

    Breakfast very poor. Had to make your own tea and coffee at the table - hot water jug and a jar of Nescafe!

    1 of 1 people found this review helpful:

  • 5/10 Anonymous ( Group of adult friends) 

    on  March 5, 2008

    location

    noisey room, lack of choice at breakfast,lack of english speaking staff

  • 7/10 Anonymous ( Solo business traveller) 

    on  March 2, 2008

    "All staff in this hotel are friendly. The single room en-suit is small but all you need like hair dryer, kettle, wardrobe shower, telephone are there. I could check my email with their computer in the public area." (97176404)

    friendly staff, convenient to many touristic venues, city centre and station

    small shower unit and toilet, broken soap dispenser

  • 3/10 Anonymous ( Young couple) 

    on  October 31, 2007

    "The photo on the front is the best part of the hotel." (97524045)

    1 of 1 people found this review helpful:

  • 7/10 Vagn k. ( Family with older children) 

    from Vaerloese , DK  on  October 22, 2007

    "It is a fine hotel with good service, close to restaurants, underground (Russel Square), busses and shopping." (97324942)

    Near London centre

    Draught from window that could not be closed tightly

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Mature couple) 

    on  February 13, 2008

    "It was ideal for a one-night stay when we literally only used the room to sleep overnight, but would have been too small for a longer stay. The staff were very helpful." (97546879)

    Ideal location

    Very small en suite, but still adequate

  • 8/10 Anonymous ( Young couple) 

    on  October 20, 2007

    Staffs were helpfull and considerate.

    Neighbours were very noisy late in the evening,banging doors,shouting,and laughing at each others.

    1 of 1 people found this review helpful:

  • 3/10 Anonymous ( Other) 

    on  February 5, 2008

    Cleanliness is very wanting, especially in the room. One can visually see dirt/dust all over.

  • 2/10 Anna-karin ( Solo business traveller) 

    from Stockholm , SE  on  October 8, 2007

    "Disgusting." (97741151)

    Dirt and mould.

    1 of 1 people found this review helpful:

  • 3/10 Anonymous ( Solo business traveller) 

    on  January 25, 2008

    "The place is depressing in the extreme and I moved out as soon as I could. it is very expensive for waht you get but I suppose that is London for you. The rooms are like cupboards - tiny and poky. They do have the basics though - shower, toilet, clean linen and towel, coffee and tea (but undrinkable) and no milk. Breakfast is pretty horrible too. I would stay away if I were you." (97877472)

    It was reasonably clean

    Poky little rooms.

  • 7/10 Anonymous ( Mature couple) 

    on  January 16, 2008

    "It was clean and a good quality and for the price probably very good value for money. However, I would prefer a little more luxury and would prefer personally to pay a little more next visit. But for price and value it was faultless really." (97839456)

    Very good breakfast, welcoming hosts, internet access in breakfast room.

    Very small shower/toilet facility and no fresh milk with tea tray.

  • 7/10 Rebecca ( Family with young children) 

    from Peterborough , GB  on  December 12, 2007

    "The hotel was nice and central to where we wanted to visit, we wanted to be near Leicester Square and the British Museum and that was in walking distance. The staff were helpful with their knowledge of the underground stations and bus routes. The breakfast was very nice and plentiful and again the staff very friendly." (97950234)

    The hotel was noce and clean and the staff very helpful

    Nothing really. Maybe the room was too small to have a double bed and 2 singles beds in it.

  • 4/10 Anonymous ( Family with young children) 

    on  December 12, 2007

    "The bathroom was more like a plastic closet and it was dirty" (97988959)

    It was well situated

    It wasn't very clean and you could hear the traffic at night.

  • 8/10 Bernard ( Family with young children) 

    from Scarborough , GB  on  December 10, 2007

    easy to find and sorrounded by underground train

    service is good except some customers who doesnt care others eg. banging the doors so loud when the open and close.

  • 2/10 Anonymous ( Group of adult friends) 

    on  July 16, 2007

    the quality of the room is very poor escpecially the bath room.

  • 7/10 Taoqi ( Mature couple) 

    from Clementi , SG  on  June 24, 2007

    Convenience

    Have to return and get key every in and out

  • 3/10 Anonymous ( Solo business traveller) 

    on  May 21, 2007

    "I expected a reasonable standard of service and cleanliness. If I had known there was only cornflakes or kelloggs multipacks for cereal (ie. no bran flakes or muesli), tesco budget basic yogurts (instead of reasonable quality yogurts), dirty ensuite facilities, dirty bedspread and no change or cleaning of mug and glass,I would not have booked this hotel. It was good that it was non smoking, but the first night my room smelt of curry and the second morning i was woken with the smell of exhaust fumes from the very noisy, busy road outside. The staff were not helpful or friendly. Butter, jam, marmalade and cereal boxes were constantly being topped up. I wondered how long the packs at the bottom of the pile had been there! I had to have the window open because of the heat and stuffiness but there was a lot of road noise and people noise. I am going to be staying in London for several nights each month for the rest of the year, but will not be staying at this hotel again. They should employ a cleaner." (99450394)

    The bed was comfortable and the shower worked well, plenty of hot water. Nice bananas at breakfast

    toilet, basin and ensuite area not clean. Plastic shower curtain dirty. Bedspread dirty. Bed not made up between nights, mug and glass not changed or washed. Very noisy, from road and rest of house.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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