Caledonian Hotel, Ullapool
Quay Street, Ullapool, IV26 2UG
The Caledonian Hotel overlooks Ullapool harbour and the colourful fishing boats on Loch Broom. A quiet and friendly hotel with a welcoming atmosphere and pleasa...
£
Rooms from £55
(≈ $102) per night
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6/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 5/10 | Your room |
| 5/10 | Working order of facilities / equipment |
| 6/10 | Order and cleanliness of the hotel |
| 5/10 | Performance of staff |
| 6/10 | Overall experience |
| 6/10 | Overall value for money |
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James (Group of work colleagues)
from Barry, vale of glamorgan , GB on August 15, 2008
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Neil (Mature couple)
from Aberdeen , United Kingdom on August 12, 2008
bathroom dirty,mouldy shower curtain ,blind and bath mat, roof mouldy also bed uncomfortable no hair dryer,light in bathroom for shaver not working.windows painted shut.breakfast very poor.
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Anonymous (Mature couple)
on August 6, 2008
"comfortable" (97370525)
good accomodation at a reasonable rate.
Shower impossible to operate properly.
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Anonymous (Mature couple)
on August 4, 2008
"I cannot understand how you ptropose such a terrible place" (107125474)
Absolutely not a single one; I did not accept the room
Terrible kitchen smell all over the place; horrible room in the third floor without lift ; I had to carry all my luggages up and down (as I could not accept a small single room as a double)
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Anonymous (Group of work colleagues)
on August 4, 2008
"Very Poor.Perfect location & prime spot in town It should be a flag ship hotel .As it was we were embarassed to think that the foreign visitors at the hotel might consider this to be a reflection on all accommodation & what the British find acceptable.It is not.We stayed in some fantastic places in Scotland but this hotel let everyone down." (108071605)
The Duty Manager was polite in dealing with our complaints.There were several people making complaints & she kept calm & was polite.She also came to inspect the rooms so could see for herself what was wrong.
Bathroom dirty-debris from previous guests & large cobwebs. Bed old & uncomfortable Wallpaper grubby Tablecloth at breakfast dirty Cereal stale Orange juice off Carpet in public areas threadbare In morning clean sheets & towels were left on floor in corridor.They were not left on trolleys nor were they packed in plastic.Corridors were narrow so inevitably they were trodden on . A bathroom in one of our rooms had broken toilet seat & ripped lino on the floor
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William (Group of work colleagues)
from Johnstone , GB on July 23, 2008
"Verry poor standards of houskeeping, my bedding and towels were not changed in the three days i was there,breakfast was the basic frozen links, bacon and eggs presented in the most unapatizing way.Finally the water supply needs to be checked, the colour was down right muddy and while this may not mean that it is unfit for use it is still unacceptable." (108068715)
Good location,Large dinning room
Poor housekeeping and breakfast, (This is a Scottish hotel why advertise an English breakfast?) Hotel bar shuts at 11 o'clock even for residents, No telephone in the room .Discoloured water from the taps.
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S (Group of work colleagues)
from West sussex , GB on July 8, 2008
"Room we were in could do with decorating and a good clean" (108063311)
Close to Ullapool ferry
As a bed and breakfast guest we were not allowed to book into the dining room until 8pm after traveling on motorbikes all day we were exhausted and wanted a meal. We had to go out and find a restaurant even though the restaurant in the hotel was nearly empty.
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Christopher (Mature couple)
from Aberdeenshire , GB on June 29, 2008
"adequate" (108067614)
clean, food good, staff courteous
we reported 3 bulbs not working,ie main bedroom,entrance hall and toilet. no music at meals 9.30 is a bit early to stop serving breakfast
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Giovanni (Group of adult friends)
from Fiano romano , IT on June 24, 2008
"it was a good hotel, and the staff was very friendly." (108018054)
the breackfast was so good.
we had two rooms and in the first there wasn't the shower, in the second the shower doesn't work well.
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Anonymous (Mature couple)
on June 18, 2008
"O.K." (97793271)
The shower curtain was torn at top to keep it in shower. Plus could not figure out the shower knobs & almost flooded the tub.
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Janice (Mature couple)
from Coatbridge , GB on June 4, 2008
"was very good except for the bed" (97327077)
ideal position
bed was very old and very uncomfortable
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Anonymous (Mature couple)
on May 28, 2008
"could not see much wrong about the hotel frendly staff and good parking breakfast was first class and evening meal" (97145069)
clean and tidy room
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Anonymous (Mature couple)
on May 15, 2008
"Hotel centrally located good base for touring. Staff pleasant and helpful, Ample breakfast (self service)." (97809685)
Room very small and in need of redecoration. Where ever you walked in the room the floor boards squeeked!!!!
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Alastair (Mature couple)
from Aberdeen , GB on May 6, 2008
"Nothing more to say really. The rooms need modernising and to step into the 21st century." (97602386)
The room required redecoration and the furniture was cheap and dated. The bar in the main hotel was closed so had to go through to the bar next door. Entertainment was early evening and lasted about 90 mins. ( singer with a guitar). The reception area gave a false impression of luxury, soon to be corrected. The breakfast was self service, limited and cheap produce.
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Anonymous (Solo leisure traveller)
on April 19, 2008
"I am expressing my detailed concerns in a letter. I think it would be helpful to explain to people on arrival, that Ullapool, in low season, is effectively shut after 9pm." (97399303)
The staff were friendly and polite.
Several features: poor shower facility; loud noise from the kitchen fan.
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Anonymous (Mature couple)
on March 26, 2008
"Clean hotel, Helpful reception staff" (97896030)
Location
Some members of staff could hardly speek or understand English.
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Anonymous (Solo business traveller)
on March 10, 2008
"The accomodation was clean and comfortable. some of the furishings were a bit tired. The evening meals were excellent with a good choice from a fixed menu. Different menu each night. The service, presentation, taste, etc were all good." (97647807)
The evening meals were excellent in value, presentation and taste
Had a few problems with the shower
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Anonymous (Mature couple)
on November 7, 2007
very nice hotel, very friendly staff
would be nice to have a bit of entertainment
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Patricia (Mature couple)
from Bridge of earn , GB on May 30, 2007
"The room, overlooking the car park was a bit tired and in need of refurbishment. Replacement, double glazed windows would not be too expensive. A cloth, with a bit of abrasive cleaner, twisted round the sink drainhole a few times, would produce a silvery, shiny result instead of green and dirty and the guest would immediately think this is clean As stated above, the bed linen was very crisp and clean and that is a bit plus. Facilities in the room were adequate. We felt that dinner at £17.50 per head was barely value for money. On the night we ate, 2 of the main courses were overcooked and dry and the roast potatoes were almost inedible, being watery and tasteless. Breakfast was perfectly adequate and better cooked that dinner. The staff were quietly pleasant and hard working." (99317712)
Beds were comfortable and bed linen very crisp and clean. Overlooking car park and could keep eye on car.
Sink drainhole could have been cleaner and carpet better vacuumed. Extraction fan in bathroom not working.
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Stuart (Mature couple)
from Broadstairs , United Kingdom;GB on May 27, 2007
"Overall, reasonable value for the area and well located. Pity the hand pump in the bar wasn't dispensing anything; but there was a good range of malts." (99261477)
Excellent room vith a fantastic view and good quality and range of food.
Staff in restuarant and bar were a bit disorganised. There were plenty of them (and very pleasant), but not necessarily being used effectively.
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Anonymous (Mature couple)
on May 15, 2007
view over the harbour
to noisy due to the smokers outside the bar (our room has been above the entrance of the bar)
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Carol (Solo leisure traveller)
from Edinburgh , GB on May 14, 2007
"The Caledonian basks in the reflected glory of its former days. The quality of the rooms does not merit the rates charged. The furniture is poor, badly laid out and the decor would not be out of place in a 1980's motorway motel. If only the rest of the accomodation matched the decor, quality and value of the restaurant, it would be a west highland hotel worthy of its surroundings. The Caledonian needs to raise its sights and standards above that which perhaps coach party guests will accept." (99577049)
restuarant was very good, staff helpful, food delicious.
felt the cost has too high for the quaility of the room . This is my 3rd stay here and my view has been consistent on each occassion. I have stayed in local guest houses that charge more , but the overall quality of the experience is far higher.
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Edwin (Mature couple)
from Colombo , Sri Lanka;LK on April 26, 2007
"Staff on reception were new and in the process of being trained. So were not very clued in when asked a few questions," (99987502)
Good location, room had an excellent view, it was spacious.
It was simple basic accommadation.
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Anonymous (Young couple)
on April 25, 2007
"It was perfectly adequate. There was very little other choice so it was the best you could get." (99797732)
Location
It smelled strange and the breakfast was diabolical
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Anonymous (Young couple)
on February 27, 2007
the view and the bar
the shower
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Anonymous (Group of adult friends)
on July 26, 2006
Fantastick location
Expensive for size of room.
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Margaret (Mature couple)
from Aberdeen , United Kingdom;GB on July 13, 2006
It was noisy the mattresses on the beds were worn out and the breakfast was finished too early at 9am as we were on a break away we would have liked to have had our breakfast a bit later in the morning.
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Ian (Mature couple)
from Orphir , United Kingdom;GB on July 5, 2006
comfortable old hotel
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Philomena (Mature couple)
from Darlington , United Kingdom;GB on August 9, 2005
"On arrival at approximately 11:30 we were told our room would not be ready until 3pm - even though we had been travelling for hours and it was pouring with rain we were not offered a coffee or asked if we would like to wait - we had to wander around in the rain - then at 3pm the room was still not ready. For a rate of £95 we expected something nice instead we were faced with something akin to your worst B&B of the 1970's. Dated furniture, grubby furnishings - generally a very tired feel - even the water was discoloured - externally the Hotel looks very imposing but internally (bedrooms) it needs some TLC. There was also noise from the ferry terminal having its concrete pillars demolished with work starting at 7am and not finishing until 8pm (approx) the night we stayed there." (1914093)
Nothing.
Flexibility on Room check-ins. Quality of Rooms Lift
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Douglas (Mature couple)
from Inverness , United Kingdom;GB on August 9, 2005
"The hotel had just changed hands but our stay was a bit disappointing" (2454325)
Adequate but no frills. Clean.
Restaurant at breakfast time was a shambles. Bar service also very slow.
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William (Other)
from Kirkcaldy , United Kingdom;GB on July 3, 2005
"My wife and I have difficulty in managing stairs especially with luggage. No offer was made to help us. We were not allowed access to the main hotel facilities for an evening meal that night. The explanition was the dining area was given over exclusively to bus parties. Access to the hotel was made difficult due to the limited parking facilities." (2449398)
Proximity to the ferry.
Staff attitude.
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Anonymous (Group of adult friends)
on August 24, 2004
"I would have liked an online look at bedrooms" (1435749)
staff very friendly,
hotel rooms in need of refurb, expensive for poor condition of hotel bedrooms
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David (Group of adult friends)
from London , United Kingdom on August 20, 2004
Excellent staff
Room temperature too high in mid-summer - needs air conditioning
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Anonymous (Mature couple)
on June 13, 2007
nichts
Der Allgemeinzustand - im Zimmer durchgelegene Matratzen - lange,hässliche Flure -
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The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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