The Whitehall Hotel, Darwen

Whitehall, Darwen, BB3 2JU
3

A Victorian Manor House situated is the base of the Pennines, central to Blackburn & Bolton. A Privately owned, Award Winning Hotel striving to ensure every gue... more

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£ Rooms from £65 (≈ $115) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 9/10 Anonymous ( Mature couple) 

    on  September 15, 2008

    "Overall good value for money from a warm and friendly hotel with staff who believe in a good service with a smile and a chat. " (107225750)

    Good location, friendly staff, especially in restaurant bar and reception.

    None that we experienced.

  • 8/10 Natalie ( Same sex couple) 

    from New radnor , GB  on  July 19, 2008

    "friendly staff and clean nice environment with a lovely breakfast. Apart from the double room mistake, was very pleasant stay." (108075967)

    we booked a twin room but the hotel gave us a double by mistake and we could not change.

  • 9/10 Anonymous ( Solo business traveller) 

    on  June 20, 2008

    staff were very thoughtful, persoanlble and provided excellent service food was good

  • 9/10 Marlene ( Family with older children) 

    from Lanark , GB  on  May 18, 2008

    "food in hotel exelent.staff very good very help full" (97567952)

    nice and quiet

    bed feet higher than head hotel manager said he would look at bed

  • 8/10 Anonymous ( Solo business traveller) 

    on  April 25, 2008

    "The food in the restaurant was to die for." (97065196)

    Quiet area

  • 9/10 Anonymous ( Mature couple) 

    on  March 21, 2008

    "Though our visit and stay was for a sad occassion namely a funeral . The friendliness and help of all the staff , was a great help in making our stay a happy one . Nothing was too much trouble to make you feel that you were special guests ." (97807404)

    Comfortable , Clean ,warm wwe really coud not find fault with it .

  • 5/10 Anonymous ( Family with young children) 

    on  December 12, 2007

    Restaurant food was very good

    Room was a bit tired and damp

  • 8/10 Anonymous ( Solo business traveller) 

    on  June 23, 2007

    The contrast of old and new was excellent and the relaxed atmosphere in excellent surroundings was very enjoyable.

  • 3/10 Anonymous ( Mature couple) 

    on  May 18, 2007

    Despite the room being described as executive, there was no hairdryer and no hot water in the morning as the boiler had broken down.

  • 8/10 Anonymous ( Solo business traveller) 

    on  April 30, 2007

    spacious and comfortable

    little natural light in the room

  • 8/10 Anonymous ( Mature couple) 

    on  April 26, 2007

    "overall a very pleasant place and a lovely wedding venue. Wedding package was very attractive and food was hot and nicely presented. Disappointing that rooms could not be available before 3pm. wedding time and thought price was agreed at £60 not £70 as we were charged." (3304980419)

    room nicely decorated and modern as well as quite spacious

    room 24 was cold and heating was inadequate,had a damp and musty smell, breakfast was very slow to be served next morning.

  • 9/10 Phillip ( Mature couple) 

    from Manchester , United Kingdom;GB  on  March 20, 2007

    "This is an excellent hotel although situated off the main road, the staff and service were very good and the accomadation excellent. The rooms were very spacious with adequate storage room, tv, jacuzzi, shower, and 4 poster bed which was very impressive." (99525269)

    four poster bed and jacuzzi were excellent

  • 10/10 Anonymous ( Solo business traveller) 

    on  March 16, 2007

    "The staff were excellent and couldn't do enough for me and the food was equally very good my room in the new wing of the hotel was very modern spacious and well decorated." (99907782)

    The room was very large and comfortable and standard of decor and furnishing was really excellent

    There did not appear to be an extractor fan in the bathroom

  • 10/10 Anonymous ( Young couple) 

    on  March 14, 2007

    "Excellent a very comfortable stay even though there was a wedding party there it was quiet and welcoming. The restaurant is very good and they make a real effort." (99764755)

    The staff were friendly and the hotel was clean and spacious.

    Some of the decor was out dated in the bedrooms but this is a minor point.

  • 8/10 Alan ( Other) 

    from Christchurch , United Kingdom;GB  on  March 2, 2007

    "good and freindly staff" (99458986)

    nice room

  • 3/10 Sumera ( Young couple) 

    from Glasgow , United Kingdom;GB  on  February 7, 2007

    Bedding was dirty, Kettle was faulty and cups were sticky, after a long journey i would loved to had a nice cup of tea. we were so unhappy about all of this that we didn’t even had breakfast in the hotel.

  • 8/10 Mary ( Other) 

    from Thurles , United Kingdom;GB  on  December 14, 2006

    Staff effiency and politeness. Food,staff and decor in restaurant were brilliant!

    Location was only drawback, but taxis arrived within 5 minutes.

  • 5/10 Anonymous ( Solo business traveller) 

    on  November 21, 2006

    damp musty smelling room,cold, poor tv pictures

  • 10/10 Edward ( Mature couple) 

    from Basingstoke , United Kingdom;GB  on  October 18, 2006

    "Very satisfied with the service provided. Only (very minor) negative comment, perhaps a Freeview box could be added to the tv." (99169817)

    Clean & comfortable rooms, friendly & efficient staff, excellent food.

  • 8/10 Philip ( Mature couple) 

    from Rutherglen , Australia;AU  on  October 18, 2006

    "The hotel is old but in reasonably good condition and an interesting place to stay. It is reasonably priced, has a bar and resturant. I intend to stay there again when I visit the area." (99545125)

    The staff were particularly friendly and helpfull.

  • 8/10 Anonymous ( Mature couple) 

    on  September 11, 2006

    Spa bath, Good fod

    Nothing

  • 5/10 Martyn ( Group of work colleagues) 

    from Tewkesbury , United Kingdom;GB  on  July 28, 2006

    "My colleges had rooms facing the front on the first floor which seemed very nice ,i was on the ground floor in avery dark musty room with only one small window facing a hedge.On the bright side the staff all had a good sense of humour and looked after us very well and the food was of a high standard." (3305065315)

    The staff and food

    The room was very dark and musty and i had no hot water in the evening

  • 9/10 Anonymous ( Group of work colleagues) 

    on  July 28, 2006

    "PLEASANT AND FRIENDLY WITH A HOMELY ATMOSPHERE. EXCELLENT STAFF WHO ALL MULTI-TASKED. NICE LOCATION BUT AWKWARD TO LOCATE." (3305066232)

    COMFORTABLE AND HOMELY

    SOME DECOR NEEDED REFRESHING---DARKDOORS WITH OLD IRONMONGERY

  • 10/10 Harry ( Group of work colleagues) 

    from Stourbridge , United Kingdom;GB  on  June 5, 2006

    "A credit to the whole hotel business. A small provincial hotel aiming at 'Grand' hotel customer standards, and why not?" (3304730932)

  • 8/10 Anonymous ( Group of adult friends) 

    on  May 9, 2006

    "Perfect - couldn't have asked for better for money. Surprisingly good value - wouldn't have expected so much for £30 per person per night. Staff were really professional in a down-to-earth, friendly way. Couldn't fault our stay. Hotel was clean, interesting, perfect for what we wanted." (3304649896)

    Clean, tidy, modern looking room, spacious, nice setting, staff helpful, friendly and just right level of service (not too familiar but always there when needed)

    Nothing

  • 8/10 Nigel ( Young couple) 

    from Letchworth , United Kingdom;GB  on  April 4, 2006

    checking in times. on the internet it said 2 but when we got there you said 3. we had a wedding there at 2.45 and that was the only reason we booked to stay there. had it said on the internet 3 we would not have booked .

  • 10/10 Marcus ( Young couple) 

    from Norwich , United Kingdom;GB  on  February 28, 2006

    "we were made to feel welcome from the moment we checked in. the staff couldn't have been more polite or helpful. very good menu available, food was of a very high standard. i will definately be staying here again." (3304252288)

    friendly, helpful staff excellent food

    larger guest towels

  • 8/10 Anonymous ( Mature couple) 

    on  January 25, 2006

    "The hotel was in a nice setting and I was surprised by the quality of food and service. It certainly matched the quality of service in the hotels I have stayed at in London and was much more personal." (3304106606)

    Reasonable size room and friendly staff

    Would be nice to have a leisure facilities -e.g pool or gym

  • 9/10 Anonymous ( Mature couple) 

    on  December 2, 2005

    "Very pleasant stay ; very pleasant proprietors ; would definitely go again" (2970578)

    Spacious and well decorated

    Are doing what they can

  • 5/10 Anonymous ( Young couple) 

    on  November 30, 2005

    "Room was freezing cold. We did mention this when we checked out, the receptionist said he would have provided a heater if we had advised them of this the night before. We were at a wedding and the drink kept us warm!! It was the morning which was cold. In fairness to the hotel, it was the middle of winter and it was very cold outside." (2981808)

    Nice Building

    Room was freezing cold

  • 8/10 Anonymous ( Mature couple) 

    on  November 2, 2005

    Nice location and building.

    Bar not open at 9:45 p.m. Lots of noise from the function could be heard in Room 33.

  • 10/10 Peter ( Solo business traveller) 

    from Cleethorpes , United Kingdom;GB  on  October 25, 2005

    "The hotel was of a high standard in all areas. Service was excellent and staff friendly. The food is very good with the option for bar or retaurant meals. There is a nice bar area with nice comfortable lounge areas. The room offered everything that was necessary.I found my stay very good value for money.I highly recomend this hotel." (2886354)

    Extemely friendly and efficient staff

    I was totally satisified with all aspects of my stay

  • 10/10 M a ( Solo business traveller) 

    from Milton keynes , United Kingdom;GB  on  October 1, 2005

    "I was lucky enough to be upgraded to an executive room which was upstairs in the old building. This was good as all standard rooms are in the courtyard, ie. ground floor. The room was excellent but had neither a shower nor a radio. I was very annoyed that someone started hammering on my door (just as I was getting into the bath!) and that I received no apology for this; it turned out that some prospective wedding customers were being shown 'round." (2764060)

    Lovely old building with many fine original features and very 'period' 1960s extensions. Superb staff. Good food.

    It was not clear at the time of booking that all except the executive rooms are ground floor. Dull bar selection (but real ale pubs within easy walking distance). Stingy tea/coffee tray

  • 10/10 Anonymous ( Solo business traveller) 

    on  September 26, 2005

    "First impressions of the hotel were that of elegance and comfort. Check- in was warm and welcoming, the accommodation exceeded my expectations and dinner in the restaurant was sublime. The chef even came out to ask if i had enjoyed my dinner! Overall this was a very enjoyable stay and will definately be using the hotel again." (2771146)

    Bright, comfortable, affordable with all necessary amenities.

  • 10/10 Karen ( Young couple) 

    from Haddenham, ely , United Kingdom;GB  on  September 15, 2005

    The spa bath

  • 7/10 Forbes ( Mature couple) 

    from Ellon , United Kingdom;GB  on  August 30, 2005

    "There was a weeding party on the friday & saturday which we were not informed about until the day of the event the one on the friday was very noisey to say the least and sleep was very difficult to achieve for the level of noise." (2604277)

  • 10/10 Jordan ( Young couple) 

    from Blackburn , United Kingdom;GB  on  June 14, 2005

    the size of the room and facilities in the room such as the jacuzzi.

  • 10/10 Andrew ( Solo business traveller) 

    from Aylesbury , United Kingdom;GB  on  June 11, 2005

    It was quiet and away from main roads etc, this meant I could get a good night's sleep. The food was super and well presented, my compliments to the Chef.

  • 9/10 Catherine ( Mature couple) 

    from Cleobury mortimer , United Kingdom  on  May 4, 2005

    "Although the information in the room stated the hotel was open until 1 am on a saturday night we were asked to be back by 11pm initially but this was extended to 12.30 am as there was a function at the hotel that would finish then. Other than this our stay was extremely enjoyable." (2081143)

    Staff were very friendly and helpful.

    Some confusion about evening check in time

  • 9/10 Anonymous ( Young couple) 

    on  April 21, 2005

    "Overall, hotel & staff very good, also liked old type hotel/house." (1996493)

    Very clean & tidy.

    TV too old & situated too low in room

  • 10/10 Richard ( Young couple) 

    from Rugby , United Kingdom;GB  on  March 16, 2005

    "A nice pleasent stay,friendly helpful staff the only small problem was that there was a wedding booked in that night ,but saying that it didn't really disturb us.I would stay again." (2004847)

    nice big room.loved the jacuzzi

    the radiator rattled all night

  • 9/10 Ingrid ( Mature couple) 

    from Liverpool , United Kingdom  on  February 23, 2005

    The hotel was empty on the first night and although it made the service excellent, it did make us feel slighty uncomfortable

  • 8/10 Anonymous ( Mature couple) 

    on  February 11, 2005

    "It was only one night but was very pleasant and good value" (1776462)

    Quiet, comfy bed privacy

    Room a little dark in decor

  • 10/10 Nicola ( Young couple) 

    from Chorley , United Kingdom  on  February 6, 2005

    "A really great stay. Excellent service, accomodation and food. Thank you for a very enjoyable and relaxing stay." (1830902)

    Staff very helpful, polite & freindly. Executive room was comfortable, clean & tidy.

  • 10/10 Richard ( Mature couple) 

    from Stevenage , United Kingdom  on  January 18, 2005

    "Every thing I wanted to know was on the WEBsight" (1801212)

    Comfortable nice food and friendly staff nice location enjoyed stay

    Only one fault was that I forgot to return the key but was prepared to sent it to them by special delivery We were 40mile from the hotel when the discovery was made but insisted we return the key by return to the hotel say they only had ONE KEY for the room?!!!! also threat us with cost of locksmith not good alright I made a mistake but surely there more than one for each room otherwise something is not right unhappy with that incident might give me second thoughts of returning

  • 9/10 Robin ( Mature couple) 

    from Edinburgh , United Kingdom  on  December 7, 2004

    "The hotel was as expected from the website !" (1523675)

    Large, comfortable room. Extremely pleasant and helpful staff

    no radio

  • 10/10 Angela ( Solo business traveller) 

    from Milton keynes , United Kingdom  on  November 17, 2004

    "Great on line facility, great value for money, great restaurant and great staff. I felt at home away from home." (1662946)

    The excellent restaurant and the attention to detail of the staff. I was made to feel very welcome from the moment I arrived.

  • 5/10 Anonymous ( Solo business traveller) 

    on  October 15, 2004

    Incoming calls were not able to be transferred. A requested alarm call was not recieved. Poor lighting in the room which was also cold.

  • 8/10 Anonymous ( Young couple) 

    on  October 13, 2004

    "It was a great place, I would recommend it to others and there are many letters of thanks in Reception. The hotel has a lovely, comfortable feel to it and if we were going up again, I would aim to stay there." (1579833)

    A beautiful house that I would have liked to enjoy more - we arrived at almost midnight and left at 7.30 the next morning.

    The decor in our room was so dark - it drained any light away. I would have liked breakfast to been served earlier than 8.30am (I'm pregnant) but they did give us a discount to allow for our early start so were very fair.

  • 8/10 Eileen ( Mature couple) 

    from Halesowen , United Kingdom  on  October 11, 2004

    "Nice hotel and friendly staff." (1549962)

    Great Staff

    The room was not the type we booked, but the staff rectified this.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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