Brooks Guesthouse, Bath

1 Crescent Gardens, Upper Bristol Road, Bath, BA1 2NA
3 star

Set within a pair of large Victorian villas, this family-run guest house is beautifully situated in the heart of Bath, less than a 10-minute walk from all the m...

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£ Rooms from $130* per night
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7/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
7/10 Overall experience
7/10 Overall value for money
  • 7/10 Sarah (Family with older children) 

    from Uxbridge , GB on  July 27, 2008

    "They are in the process of updating all the rooms" (108017598)

    great location, good breakfast, staff pleasant, clean

    Bathroom in need of updating, shower blocked and noisy, dull lighting, no headboard on bed, bed was 2 singles put together.Not really a famiy room as we had requested

  • 6/10 Christine (Other) 

    from Durham , GB on  July 3, 2008

    "Convenient and rooms clean but a bit shabby. N.B. This is B&B not really a hotel!" (108079096)

    Easy to find using SatNav and not too far from town centre - 10 minute walk. Friendly receptionist but a bit flustered as she was alone on the desk and took phone calls whilst checking us in, resulting in an overcharge - which was quickly rectified once we knew about it!

    Obviously in the middle of a refurbishment as there were lots of uninstalled new fixtures and fittings hidden in various corners around the place and a large untidy skip right outside the dining room window. Breakfast was only served between 07.30 and 09.30 and as we needed to be away by 07.45 (business meeting) we only had time for a cold breakfast.

  • 9/10 Cynthia (Young couple) 

    from Norwalk , US on  May 9, 2008

    "The St. Clair was an excellent value for our money. It was not luxurious, but it was clean and had a perfectly comfortable bed - just what we needed since we spent most of our days away from the hotel anyway. The staff was very friendly and accomodating for example: even though we were a bit late for breakfast one morning they still served us up a hot breakfast sandwich, and I did not bring a hair dryer with me but they were happy to lend me one for the duration of my stay. The location is convenient as it is only about a 5 minute walk to Queen's Square." (97447336)

    Walking distance to most points of interest in Bath, friendly staff, clean room

    Room was small so there wasn't a convenient space to place our luggage

  • 10/10 Anonymous (Young couple) 

    on  April 18, 2008

    Cute room, good location, friendly helpful staff, no curfew!

  • 9/10 Anonymous (Family with young children) 

    on  March 25, 2008

    "The hotel has been under new management since October, and the new owners are clearly working hard to upgrade the accommodation, hence the lower standard of the common parts (not done yet), and the smell of paint in our room (just done!). We were expecting the breakfast to cost extra, but were pleasantly surprised to find it was included in the price - it was also of a very good standard. The tv in the room was very high spec and there is now wi-fi internet available too. We'd like to return in a few months by which time we're sure the hotel will be further improved. Staff were all very friendly and helpful. It was a late booking for a family of four at peak time, so we feel lucky to have found it! Compared to the reviews we'd read, we were pleasantly surprised by the experience." (97508011)

    Friendly staff, overall good experience, great breakfast, good location.

    Common parts are not good, room was small for the price (but it was Easter). Paint fumes in room were a little strong, we needed to leave the window open for most of our stay.

  • 5/10 Anonymous (Solo business traveller) 

    on  February 8, 2008

    "Overall experience was good, but place needs redecoration and needs more faclities in the room like sky tv." (97055571)

    easy access,pleasant staff,nice breakfast

    Not very clean,can do with new furniture,old fashioned,reception usually empty

  • 9/10 David (Young couple) 

    from Richmond , US on  January 25, 2008

    "The St. Clair is convenient to all the historic sites at Bath, and the proprietors were more than friendly and helpful, especially helping us with planning our Stone Age exploration of the surrounding environs. We wish them the best of luck and hope to stay with them the next time we're in the area." (97480086)

    The room was cosy, and the bed was comfortable. Although we only ate breakfast at the hotel, the food was delicious.

    The room still smelled of fresh paint, but they'd only finished painting it the night before.

  • 8/10 Anonymous (Solo business traveller) 

    on  October 27, 2007

    friendly

    There was quite a lot of noise from the road outside the window. This together with anxiety re: the event the following day (which I was in Bath for), meant i could have slept better. I reccommend either window shutters, triple/double glazing etc.

  • 8/10 Anonymous (Group of adult friends) 

    on  October 25, 2007

    "overall good experience and nice to be close to the town centre." (97430367)

    location and size of the room. breakfast was good as well

    tv was only tuned to one channel

  • 3/10 Chris (Solo business traveller) 

    from Reading , GB on  October 18, 2007

    Within easy reach of the town centre

    Room smelt of cigarettes, very little attention to detail with regards to towels and general appearance of room. some of the lighting did not work.

  • 8/10 Anonymous (Family with older children) 

    on  July 12, 2007

    Good value for money & friendly service

  • 8/10 Anonymous (Group of adult friends) 

    on  July 10, 2007

    value for money, convienient location, plenty of hot water and friendly landlady

    blind in bathroom needed a wipe

  • 5/10 Anonymous (Young couple) 

    on  July 1, 2007

    "Very hard to find, we lost about 1 full hour of our trip just trying to find it. However, it was a short walk to the Baths, the room was clean and quiet." (99790127)

    The woman that worked there was very friendly, the room was nice and quiet

    The gentleman working there was quite unfriendly and the place was very hard to find

  • 8/10 Patrick (Other) 

    from Portsmouth , GB on  June 26, 2007

    Very spacious and friendly staff

    Small things needed attention (broken tiolet seat, squeeky beds) Reservation isn't 24hrs (only 9:15am to 9pm) but overall a cozy place to stay

  • 10/10 Monty (Mature couple) 

    from San jose , United States;US on  June 25, 2007

    "We were very pleased with this accommodation and would definitely return." (99563763)

    The B&B is in a very convenient location for sightseeing and the couople who ran it were very friendly. The breakfast was excellent. Our room was comfortable and quiet. Overall a great value.

  • 8/10 Anonymous (Group of adult friends) 

    on  June 10, 2007

    "The directions to the hotel were not clear" (99424752)

  • 9/10 Stephen (Family with young children) 

    from Barnsley , GB on  June 5, 2007

    ROOM NICE, TIDY AND FUNTIONAL. STAFF VERY FRIENDLY AND HELPFUL. GOOD HEARTY BREAKFAST. NICE FEELING TO THE HOTEL

    NOISE FROM TRAFFIC AND CREAKY FLOOR FROM ROOM ABOVE ANOYING

  • 7/10 Anonymous (Young couple) 

    on  May 31, 2007

    Not too far from the city centre, less 10 min walk. Decent size room.

    No parking facilities, only on street parking (max stay of 2hrs) or an expensive car park.

  • 8/10 Anonymous (Group of work colleagues) 

    on  May 28, 2007

    "staff were helpful. food was good." (99006449)

    convenient location and value for money.

  • 7/10 Anonymous (Mature couple) 

    on  May 26, 2007

    "we thought on the email there was parking at the hotel but did not mention you had to pay. And the breakfast was part of the accomodation when booking but we finally confrined the dael brakfast was not part of the deal." (99571581)

    near the city centre

    lots of niose outside the room

  • 5/10 Anonymous (Solo business traveller) 

    on  May 22, 2007

    Very friendly staff, good breakfast

    Slightly run down rooms. Lack of internet access, poor TV choice. Parking.

  • 9/10 Gavin (Solo business traveller) 

    from Sheffield , GB on  May 22, 2007

    "I friendly and helpful service and what you might hope for from a stay in a B&B. Good fry up breakfast in a pleasant breakfast room. 10 minutes walk into the centre of Bath. Good value for money." (99864552)

    Friendly Service, information about local places of interest

  • 5/10 Lilian (Solo business traveller) 

    from Thurcroft , GB on  May 18, 2007

    "Bed and Breakfast were simple and adequate, Bed was clean Bathroom was clean.Everything was just adequate, it lacked a wow factor. But the price was also adequate.It needs a good thorough spring clean. it is old and worn, tired looking,the rooms need to be displayed on the website, Tatty door locks, . To attract a better clientelle it would need a complete re-vamp, and for gord sake get a decent kettle that reaches the table top.Unsuitable for disabled persons. Too many steps and stairs." (99100255)

    Very welcoming and pleasant.

    Needs massive refurbishment.To keep up with the modern way of Business travellers.

  • 9/10 Kim (Group of adult friends) 

    from Sawtry , United Kingdom;GB on  May 17, 2007

    "There was safe secure parking behind the hotel at £6 per day, which we thought was good value. The hotel was easy walking distance from town and main attractions, so we didn't need to get taxi's or use our own car during our stay. The staff were friendly and very informative and we enjoyed our stay." (99373328)

    The family room was large, spacious and clean

  • 8/10 Anonymous (Young couple) 

    on  May 16, 2007

    Nice and quiet in the evenings

  • 9/10 Robert (Young couple) 

    from Swansea , GB on  April 17, 2007

    I liked the friendliness of the staff, good location, reasonable price.

  • 6/10 Anonymous (Other) 

    on  April 17, 2007

    "I would prefer to stay in a hotel that has it's own parking. I know that this is difficult in Bath. There was on street parking in the next street and a public car park at the closeby, but I am not comfortable leaving my car in public places for long periods of time." (99901269)

    Location was ideal for getting into the centre of Bath

    Room overlooked a busy main road and was very noisy.

  • 7/10 Astrid (Mature couple) 

    from Poole , GB on  April 14, 2007

    "Good value for money but did not know that the carpark behind the hotel is £4 and we put in £10, no change was given and there was no attendant, but this is not the hotel's problem, otherwise we had nothing to complain - room was tidy and in good order. The doors in the hotel need oeling" (99684008)

    Clean room, adequate facility, good value for money

    squeeking doors

  • 4/10 Anonymous (Other) 

    on  April 6, 2007

    "if i had browse around properly, or i had given myself enough time before booking, i doubt if i would have booked this hotel. the hotel is fairly clean, the hostess was vey friendly." (99648955)

    near to the city centre

    bedding was not changed for 3days, and we had to ask for our towels to be changed after 2days.

  • 3/10 Anonymous (Young couple) 

    on  March 27, 2007

    A friendly welcome from the lady who ran the hotel

    - no parking. - aged rooms and poor state of decor - price!!! - breakfast was additional £5 each! - noisy - way overpriced

  • 5/10 Wayne (Solo business traveller) 

    from Amesbury , United Kingdom;GB on  March 26, 2007

    "The staff were cheerful and helpful during check-in, but a little less enthuiastic during check-out. Reception has definite opening times in the morning so if you need to check-out early be sure to tell them in advance. The rooms are basic and the bed in my room was not the most comfortabel I have ever slept in, but for the money it was OK." (99795880)

  • 9/10 Helen (Group of adult friends) 

    from Wallingford , United Kingdom;GB on  March 21, 2007

    "Reading other reviews I see what some of them meant about the couple, but they did not seem that awful! Lady was very perky and helpful, but the chap hardly spoke. Must not be too critical though - we cant all be the life and soul and they seem to work well overall! It did not affect the enjoyment of our stay, and we would certainly stay there again." (99662885)

    Proximity to centre was good, and reasonable price of car park directly behind the hotel.Room was a good size and pleasantly furnished.

  • 8/10 Agatha (Mature couple) 

    from Slough , United Kingdom;GB on  March 7, 2007

    "We were not supplied with hand towels, we had to buy our own, bath towels only changed every three days, never experienced this in a Hotel before" (99885431)

    Room was clean, shower room ok

    Having to walk through the Lounge to get to our room whilst the man of the house was sitting there he was not a happy bunny!felt a bit uncomfortable with this

  • 8/10 Chris (Solo business traveller) 

    from Launceston , United Kingdom;GB on  February 25, 2007

    "A friendly homely hotel, exceleent breakfast" (99009469)

    A reasonably priced city centre hotel

  • 7/10 Anonymous (Mature couple) 

    on  February 15, 2007

    Friendly welcoming helpful staff

    Car parking or lack of it - Had to use public car park at £6 per night probably the most uncomfortable bed I've ever tried to sleep in.

  • 10/10 Kathleen (Solo leisure traveller) 

    from Sunderland , United Kingdom;GB on  February 9, 2007

    "I enjoyed my stay the The St Clair very much and would recommend it to others. As a solo traveller the landlady made me feel very welcome and at ease." (99993651)

    The room was clean and comfortable. Good location, 20 mins walk from centre of Bath. Quiet area. Staff v pleasant.

    On 2nd night I could hear the gentleman in the room above snoring v loudly! But I suppose the hotel cant help that! Very minor issue

  • 9/10 David (Group of adult friends) 

    from Cardiff , United Kingdom;GB on  January 10, 2007

    "This was exactly what we wanted - good cheap room for 4 adults near centre of Bath. We were here for one night to celebrate one of our members birthday. We were NOT after a £200 / night hotel." (99950684)

  • 2/10 Anonymous (Family with older children) 

    on  January 7, 2007

    "we were very disappointed. to be honest we got out of this accommodation at first light the next morning. paid the outrageous charge for the night stay. to compare this Saint Clair to the hotel we moved to for the duration of our stay in Bath, was really quite remarkable. Sure, it was on of the bigger hotel chains but lucky for us they had one of the last rooms in town vacant for the 'new year' weekend. my point is it was the SAME price. same rate for glorious pleasure. Shocking. all we can say to the Saint Clair - what an outrageous price to charge for such a pathetic room" (99958506)

    the movement of other parties in rooms above went on until 2am, dreadful disruption of sleep from thin and creaky floor/ceiling. handbasin sink leaked on bathroom floor each time we usedit. shody ceiling in bathroom, erosion was a bit creapy to shower beneath. poky room. television buzzed.

  • 6/10 Anonymous (Mature couple) 

    on  December 25, 2006

    The room was warm with a comfortable double bed.

    The bath room was rather small for a double room.

  • 9/10 Robert (Mature couple) 

    from Salt lake city , United States;US on  December 21, 2006

    "It did exactly what a hotel is supposed to. The City of Bath has plenty of Dining, Drinking, Bathing, that the hotel need not have those things at an extra expense IMO." (99337596)

    Friendly people. Clean room. Far enough from central to get the price down, close enough to walk.

    WiFi would be nice.

  • 5/10 Anonymous (Group of work colleagues) 

    on  December 10, 2006

    "The proprieter of the hotel seemed a little strange which discouraged us from enquiring about possible room changes or shampoo etc." (99115376)

    The decoration and styling of the room was comfortable.

    No soaps or shampoo, dirty pillow case. Toilet odours in the entire room.

  • 10/10 Alyson (Group of adult friends) 

    from Sutton , United Kingdom;GB on  November 15, 2006

    "Very pleasant staff. Hotel in very good location with excellent lit long stay car park within minutes walk of the Hotel which was very reasonable at £12 for 2 days parking. Good location within easy reach of city centre. Given excellent map of local area including v useful list of restaurants." (99612061)

    room freshly painted. Beds comfortable and linen spotless.

  • 10/10 Anonymous (Family with young children) 

    on  November 13, 2006

    "We were impressed by the friendliness and efficiency of the manageress. Without asking, she gave us all the information about Bath that we needed to know. Our room was tidied every day." (3305284484)

    It was within easy walking distance of the city centre, and had a large carpark behind it. We didn't need the car at all.

  • 8/10 Anonymous (Family with older children) 

    on  November 8, 2006

    "Adequate accomodation for our purpose, this family room was spacious. Very friendly, helpful and cheerful staff. On main road could be very easy to locate, but address misleading . Nearby public car park." (99924177)

    Spacious Room, functional, nice size double bed

    Hotel public access could do with some tidying up specially the Family room one had to cross to reach one's room.

  • 9/10 Anonymous (Mature couple) 

    on  November 5, 2006

    "Great place for a young couple when you are not going to spent a fortune on a quick trip.Not sure about family facilities but as said before-that was not our case." (99817250)

    Friendly comfortable atmosphere and easy access.

    got a bit distracted about a smell inside of the hotel-that kind of older builidings have -mixture of older carpets and age.I am quite sensitive to smells of all kinds so when we walked in second time i thought that teenage people(sitting in the hall) who never even saw any deodorants should not be allowed in :).but again there you only get what you payed for and me being sensitive does not mean i am intolerant...(after all,we all have been a teenagers once and you are not gonna sleep downstairs in the hall with them-room was very nice)

  • 7/10 Janet (Other) 

    from Wormley , United Kingdom;GB on  October 31, 2006

    It was quite basic, but worth the value for Money x

    Not alot x

  • 9/10 Anonymous (Other) 

    on  October 29, 2006

    The friendliness of the owner. The closeness to the city centre.

  • 6/10 Allison (Other) 

    from Cambridge , United Kingdom;GB on  October 22, 2006

    "Although the accomodation was near to town in a reasonably nice neighborhood, we found that it had a slightly run-down feel about it. We also found dirty dishes in our room - a rather unpleasant surprise. The staff were friendly and helpful." (3305297495)

  • 7/10 Nathalie (Young couple) 

    from London , United Kingdom;GB on  September 4, 2006

    "We had a good time in Bath, the hotel is a short walk from the center and the landlady is very friendly, however the hotel needs updating. It didnt spoil our stay but in comparison we've stayed in much nicer looking rooms for the same price." (3305276592)

    The hotel is a short walk to the center and the staff is very friendly

    The whole hotel needs updating

  • 8/10 Anonymous (Family with older children) 

    on  September 3, 2006

    Conveniently situated for town centre, clean and tidy rooms and friendly staff.

    Poor cups of tea, decour in rooms-i.e. scary pictures on wallls.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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