Barceló Shrigley Hall Hotel, Macclesfield

Pott Shrigley, Macclesfield, SK10 5SB 4  

Barceló Shrigley Hall Hotel, close to Manchester, is an impressive manor house set in 262 acres of leafy Cheshire countryside. You cannot fail to be impressed a... more

 

£ Rooms from £67 (≈ $114) per night
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7/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 3/10 Anonymous ( Group of work colleagues) 

    on  August 28, 2008

    Condensation on window, holes in pillow cases, cold room, inadequate facilities in room.

  • 3/10 Ruth ( Group of work colleagues) 

    from Salford , GB  on  August 20, 2008

    "Very poor service at check in, check out. Power cut during our stay didn't help create a good impression, as did the lack of flexibility about my cirmcumstances. I won't be staying here again or recomending it." (107291689)

    I booked a double room and didn't have any choice about whether it included breakfast or not. it ended up that I stayed in teh room by myself, and although happy to pay for teh room rate, I didn't feel i had to pay for 2 breakfasts. When i asked for a discount at check-out I was told this wasn't possible. A friend of mine who checked-out a few minutes later was offered a 25% due to a delyed check-in because of a power cut.

  • 8/10 Jean ( Young couple) 

    from Huyton , GB  on  May 21, 2008

    "Before booking the accommodation i think we should have been informed that we would be paying on the day, we booked on the internet but when checking in were told we had to pay £120 then." (97064452)

    The bedrooms were beautifully decorated with good amenities, e.g. water and bath stuff.

    The cleaner left the cleaning materials in the room which would have caused me concern if i had a young child.

  • 7/10 Anonymous ( Young couple) 

    on  May 8, 2008

    "The service was attentive, with staff acknowledging you if you passed in the corridors. The views were stunning from the front of the hotel, yet none of the public rooms really make full use of it. A queue formed at breakfast when you arrived and it took too long for someone to attend: in fact one or two more waiting staff would have made all the difference, esp as they knew the hotel was full with wedding guests. The courtyard bar is a great space to relax, but the drinks are expensive and there are no bar nibbles on offer. The bar food we ordered from here was not really of four star quality: taste & presentation did not justify the cost, and this was really a let down as the closest competition (pub!) is a car journey away. I cannot comment on the restaurant food. At the end of the stay, the bill did not reflect the cost I'd achieved through the booking site ie they tried to charge me more. This also happened to another friend that day, although his difference was £80! In fairness, they did amend the bill, but moral of the story: take your paperwork with you." (97991478)

    The style of the rooms, although it was a bit dark in the daytime. The hotel is rather sprawling making it difficult to a quick dash to the room difficult!

    There was no fridge or mini bar in the room, and one bottle of water to share. In addition, we had only one set of towels and so had to ask for more.

  • 7/10 Sally ( Family with older children) 

    from Yeovil , GB  on  October 30, 2007

    Lovely Hall

    Too many guests booked in and not enough staff

  • 8/10 Hugh ( Solo business traveller) 

    from Maidstone , GB  on  July 30, 2007

    "The very average and rather disappointing quality of the evening meal for a four star hotel." (97063457)

    It's beautiful situation.

  • 8/10 Anonymous ( Mature couple) 

    on  June 1, 2007

    Bedroom was very comfortable. Good to have bottled water provided as standard. Room service was reasonably priced and efficient.Restaurant coped very well with a busy breakfast after a big wedding party.

    Leisure facilities lacked cleanliness. Didn't appear to have a hotel questionnaire to make this known to them.

  • 10/10 Paul ( Solo business traveller) 

    from Leeds , GB  on  May 20, 2007

    every thing ,the staff were very helpful,service was excellent

  • 9/10 John ( Solo business traveller) 

    from Ponteland , GB  on  April 12, 2007

    "There is little to fault following a stay at Shrigley. Signposting and directions are easily followed and the spacious drop off area at the front of the hotel is a real advantage. However, access to the hotel from the large rear car park is not so adequately signed, and first time visitors may find it a little confusing.. Check in is usually super-quick and there is always help at hand to assist with luggage. Rooms are spacious and in the main well decorated. Provision of bottled water and bathrobes is welcome. Dining is of a high standard with a good, varied menu and some excellent favourite wines are available. The breakfast experience is similarly pleasant with an excellent choice to suit most tastes. Overall, one of the very few hotels I stay at, on a regular basis, which sets a high standard and sticks to it !" (99197010)

    Very calm relaxed atmosphere, supported by attentive and generally helpful staff. In my many stays, the overall standard of accommodation, quality of the food and attitude of the staff has never wavered. A rarity these days.......

    It would be difficult to be critical as the overall standard remains high, with few if any negatives. If pushed, I would have to say that the lighting on the pathway from the rear car park to the front of the hotel is barely adequate and could constitute a safety hazard for some.

  • 10/10 Peter ( Solo business traveller) 

    from Walton on thames , GB  on  March 25, 2007

    "Although the hotel is currently under significant refurbishment, it is stunning! The staff are polite, attentive and informative - breakfast was excellent as are the leisure facilities. I could not recommend a visit more highly." (48971859)

    Newly refurb'd and very comfortable. Well equipped room

    Made the mistake of parking at the rear of the hotel as signposts not so clear. A long walk in the dark with bags - I will know for next time

  • 9/10 Jim ( Group of work colleagues) 

    from Fleet , United Kingdom;GB  on  January 16, 2007

    "My impression of Shrigley Hall Hotel is that it is an efficent and well-managed hotel. My only complaint is that I reported my trouser press defective to reception, and whilst they responded no action was actually taken. However, in all my stay was pleasant and extremely good value. I would consider returning for a leisure break." (99951124)

  • 3/10 Gillian ( Mature couple) 

    from Kendal , United Kingdom;GB  on  January 4, 2007

    "The hotel could not cope with the amount of guests that were booked in. Breakfast was chaos both mornings - had to wait 25 minutes for a pot of tea because they had run out of teapots. large queues both mornings. guests had to wait for tables. the new years eve gala dinner was atrocious - the soup was cold; the tart was inedible: the main course was miniscule and the dessert looked and tasted disgusting. Too many people crammed into one room therefore guests could not get on the dance floor to welcome in the new year." (99471272)

    the bedroom had no window

  • 9/10 Regina ( Mature couple) 

    from Cranbrook , United Kingdom;GB  on  December 13, 2006

    "We enjoyed our stay at Shrigley Hall, however, it would have been beneficial to know just how far the rooms were going to be from the breakfast/restaurant, and reception areas as the walk up and down stairs was quite a trial for my mother-in-law who is 86 and has difficulty walking any distance and tackling stairs. I did mention her limited mobility when booking the rooms and was pleased when we checked in that we were on the ground floor, but I did not realise the distance involved in walking to breakfast until the following morning. The noise from the corridors made by other guests was quite disturbing and it did not take much effort to make noises which residents would find disturbing as there was little fabric/soundproofing to the corridors/doors. I do realise that the behaviour of the guests is out of the hotel's hands, but on our visit - they were not being particularly noisy as such, any sound seemed to travel with very little difficulty. However, judging by the decor in other parts of the hotel, I would assume that the area we stayed in was probably due for refurbishment. I would like to mention how efficiently the staff dealt with us when the fire alarm went off during our first night. Much as it was disturbing to be woken for a false alarm (set off by a drunken guest), the staff dealt with the situation very quickly and efficiently, giving us information promptly, they were extremely helpful. Overall, I would like to return to Shrigley Hall, it is a beautiful building in a beautiful setting, and the facilities are very good." (99254406)

    The facilities in the room were very good - the shower was excellent. The staff very warm and friendly, and particularly helpful.

    The room decor was a little tired looking and in need of refurbishment. There was very little soundproofing from coversation/noise coming from the corridor which made it very easy to be disturbed at night. The room was also quite a walk from the main reception area and restaurant which made it particularly arduous for my 86 year old mother-in-law who has limited mobility.

  • 9/10 John ( Group of work colleagues) 

    from Florence , United States;US  on  November 26, 2006

    "I think it would be useful if you marked the way to the lobby from the car park a little more clearly." (99465839)

    We checked in too early, so went to the bar for lunch. The lady at the checkin desk brought our keys to the bar. Small but nice touch you don't get in all hotels these days.

    No real ale in the bar!

  • 9/10 Anonymous ( Solo business traveller) 

    on  November 6, 2006

    "The accommodation was good. The restaurant was nouvelle cuisine and expensive. Wine is over priced. Excellent breakfast, individually cooked omelettes. Excellent staff. Attractive setting." (99240818)

    High quality clean tasteful decor.

    The lift was old, slow and unreliable.

  • 9/10 Anonymous ( Solo business traveller) 

    on  August 26, 2006

    "very pleasant stay in a lovely location" (3305255845)

    very pleasant stay in a lovely location.

    nought!

  • 7/10 Barry ( Mature couple) 

    from Lincoln , United Kingdom;GB  on  August 22, 2006

    "Our room was not ready by 1400 hrs so we were offered an upgrade, Room 274. This room ajacent to boiler,so noisy that vibration could be felt on the wall. Forced to change room at midnight! Also to get internally from this room to reception , 40 steps needed to be negotiated. This was not pointed out to us at reception .We are in our 70's and would not have accepted this room if we had been informed accordingly.Eventually obtained a suitable room, but had to negotiate a refund which I felt should not have been necessary. Food good but wine expensive.However may give them another chance to impress." (3305061390)

    Clean.

    First room too noisy being ajacent to boiler

  • 7/10 Anonymous ( Family with young children) 

    on  August 18, 2006

    "We were really excited at the thought of the stay. The staff were generally great, so was the hotel, but beware the room you get. We would probably stay again (for the same money) but only if the room had a better, less noisy, aspect." (3305079718)

    Nice hotel, good service, lovely grounds

    Considering the room was a premium room it was small for 2. Also it overlooked the beer barrel storgae area for the bar and they replaced the barrels at 6am! many rooms seemed to have a similar aspect.

  • 7/10 Anonymous ( Family with older children) 

    on  August 10, 2006

    "This was my second stay at Shrigley Hall Hotel and I would most probably stay there again. If there are weddings on that day, I will probably reconsider though, unless I am given a room far from the wedding guests." (3305137480)

    Nice setting

    noise from wedding guests at night

  • 9/10 Anonymous ( Other) 

    on  August 9, 2006

    Clean, friendly staff and beautiful surroundings

    Cost

  • 5/10 Rosalind ( Solo leisure traveller) 

    from Farnham , United Kingdom;GB  on  August 8, 2006

    "The disco from one of the wedding receptions kept me awake at night (however I did receive a discount on my room charge when I complained) and my sister and brother-in-law who were in another room was woken by revellers outside in the courtyard in the early hours. The hotel was crowded so there were queues for a table for breakfast on Saturday morning. Many rooms in the hotel are currently being refurbished - hopefully these will be brighter and better sound-insulated! I imagine that guests staying mid-week have a much quieter and pleasanter experience than we did!" (3304124048)

    The setting is beautiful and the swimming pool is lovely.

    My bedroom was poky and very noisy late in the evening.

  • 6/10 Anonymous ( Mature couple) 

    on  August 5, 2006

    cool

    very chipped furniture!

  • 9/10 David ( Mature couple) 

    from Dorrington , United Kingdom;GB  on  July 25, 2006

    "Over all a very comfortable room, very attractive decor and spotlessly clean. We will definately stay again only hopefully for a longer period. David Mitchell" (3305046060)

    Excellent room with super balcony offering panoramic view over golf course and distant trees. At night we could see (but not hear) the landing and taking off of aircraft - we did not wish to be on any of them, we had all we wanted where we were, including the weather

    There was no fridge or bar in the room, and as it was south facing it got very hot even the very welcome supplied water became warm.

  • 9/10 Peter ( Solo leisure traveller) 

    from Newport , United Kingdom;GB  on  July 8, 2006

    "COMFORTABLE" (3304905954)

    OLD BUILDINGS SYMPATHETICALLY CONVERTED

    FOOD NOT AS GOOD AS REST OF EXPERIENCE

  • 4/10 Andrew ( Young couple) 

    from Sale , United Kingdom;GB  on  July 6, 2006

    "not great value for money the spa treatments were very disappointing. the sauna and steam room were not working properly and the pool area was not too clean either." (3304908634)

    the room was quite comfortable

    too hot and noisy

  • 6/10 Anonymous ( Mature couple) 

    on  June 2, 2006

    "Food at dinner and service at breakfast was VERY disappointing" (3304592609)

    Adequate

    SMall room and a bit shabby overall

  • 10/10 Anonymous ( Solo business traveller) 

    on  May 28, 2006

    "Very impressive hotel and surroundings and ideally located for Manchester and the Peak District. Quiet, comfortable, clean rooms, with good facilities. Very good leisure facilities. Overall very impressed, would recomend and will definitely use again." (3304472735)

    Comfortable, quiet accomodation, set in impressive surroundings - with good leisure facilities and very reasonable price

    High price of food and drink

  • 5/10 Anonymous ( Solo business traveller) 

    on  May 12, 2006

    the food was good, and most of the staff were attentive

    the room was small, the window didn't shut properly, the decor was dated, and the furniture in the room had definitely seen better days. there were damp stains on the wall beside the radiator which i would have expected to have been dealt with as they certainly weren't new.

  • 9/10 Karen ( Other) 

    from Croydon , United Kingdom;GB  on  May 9, 2006

    "Fantastic leisure facilities.The Hotel is set in beautiful grounds. Very relaxing." (3304648092)

    Spacious and very clean

    Room was very hot

  • 8/10 Stuart ( Young couple) 

    from Hyde , United Kingdom;GB  on  April 20, 2006

    "The staff were polite,helpful and courteous. The hallway of the hotel was particularly impressive as were the grounds. The dinner in the restaurant was very nice although a tad expensive ,(as were as the wines!). My biggest criticism is concerning the rear entrance of the hotel (which was more convenient for us to use ), there were 'open' dustbins on show.The designated waste disposal area was in need of repair(broken fence panels/gate) and was obviously not used. This was a shame, because i really did enjoy my stay." (3304538646)

    The accommadtion was generally good. Room was clean and tidy.

    Nothing really

  • 7/10 Ian ( Solo business traveller) 

    from Fareham , United Kingdom;GB  on  April 3, 2006

    "The location and outlook/view from the hotel was breathtaking. Accessability wise, it was about 20 minutes at the most from the Motorway and Airport, so much more cost effective than staying at an airport hotel. I would recommend the hotel, especially in terms of value for money. Shame I was there on business, and couldnt have shared the experience with my wife." (3304451153)

    The room and the accommodation was clean and adequately comfortable

    I didnt really look around the hotel, but the decor and general interior was quite grand.

  • 9/10 Glen ( Solo business traveller) 

    from Staines , United Kingdom;GB  on  March 12, 2006

    "Most enjoyable stay, the food was first class as was the general level of service. The downside was the distance from the car park to the reception and also the distance to the room. The trouser press didn't work and the TV remote was erratic, everything else was just fine.Although I didn't have time to visit the leisure centre from what I saw it looked impressive - will make time on my next visit." (3304278521)

    The service, the food, the surroundings

    Could improve signage from the car park to reception.

  • 8/10 Chrissie ( Solo business traveller) 

    from Ellington , United Kingdom;GB  on  March 10, 2006

    "Good experience overall and would go back again." (3304312027)

    Lovely established hotel in great grounds. Staff on reception and bar extremely helpful.

    Presume that the standard of room reflected the Budget price (I feel it would be fair to assume that those guests paying the full rate would be assigned the best rooms). My single room was a little tired (wallpaper stained from velux, furniture badly scratched, bed had it's day but confident this is on the list to be addressed) Could do with a spare blanket - although excellent central heating was available, it's nice to have a cooler room but be warm in bed with plenty of covers. Hotel could do with a mobile phone mast nearby.....

  • 9/10 Anonymous ( Mature couple) 

    on  March 7, 2006

    "The hotel and its grounds are very impressive. The DB&B deal was excellent value and food wonderful. All the staff were friendly and professional, without being pompous. The room was standard, but was clean, spaceous and comfortable. We had a lovely time and could not fault our stay." (3304206554)

    The hotel building is very grand but still manages to have a homely & comfortable feel. The hotel is very clean and staff friendly & helpful.

    Some of the furniture looks a little tired and could possibly be replaced soon.

  • 7/10 Donna ( Mature couple) 

    from Stamford , United Kingdom;GB  on  March 7, 2006

    "This experience will ensure I always look for air conditioning in future hotels. Your staff were very responsive, demonstrating a high level of customer service. Your bar/lounge area looks a bit neglected - let's the character of the hotel down. My decision to say yes to the would you recommend this hotel question (below) is based on the positive elements of our experience." (3304292109)

    Location. Character. Leisure facilities.

    Restaurant food was below par. My husband had to send his fillet steak back and switch to an alternative. Our room was too hot and we had to move at 11.30pm to a cooler room with windows that opened.

  • 7/10 Katie ( Young couple) 

    from Stourbridge , United Kingdom;GB  on  March 7, 2006

    The grounds were beautiful and so was the building itself. The spa facilities were a real highlight-very relaxing.

    Bottle opener in the room! There was a complimentary bottle of wine, but nothing to open it with... A better variety of food on the room service menu. The food we had was very good, but choice was quite limited. Dressing gowns in the room would have been very nice.

  • 9/10 Jeremy ( Group of work colleagues) 

    from High wycombe , United Kingdom;GB  on  March 5, 2006

    "Shrigley Hall is a lovely hotel, and I will definately stay there again. The online rate is very reasonable. Good food, bar and plenty of parking. One minor thing... mobile phone reception is poor here (on certain networks), however this is not a bad thing!" (3304279657)

    The bar can get a little smokey... it would be good to have an obvious 'no smoking area'.

  • 9/10 Bob ( Solo business traveller) 

    from Telford , United Kingdom;GB  on  March 3, 2006

    "I had heavy bags to take to my room and was unable to gain access to the main reception area without negotiating approx 6 outdoor steps. Also, my room was situated off a mini-landing which again required climbing several steps. Parking at the front of the hotel is very limited and I was fortunate to find a space. These initial difficulties were off-set by the helpfulness of the staff and the overall excellence of the hotel. The evening meal was well cooked although many of the table staff did not have a sufficient grasp of English to cater for special requirements. The Active Hotels Discounted Rate (£45 B&B), taken together with the Special Rate for a 3-course evening meal (£15), provided exceptional value for money. I would however offer one word of warning to anyone thinking of using the hotel as an overnight base before travelling into Stockport or the Manchester area the following morning - Don't. The route joins the A6 at Hazel Grove and, at rush hour, this stretch of road is a virtual Car Park (nearly 1 hour just to negotiate the phenominal number of traffic lights in the main street)." (3304236561)

    An excellent top quality hotel set in scenic countryside. Well signposted from the main Macclesfield to Hazel Grove road.

    Ramp access should be provided to the main reception area and the car park (at the front of the hotel) should be expanded significantly.

  • 8/10 Anonymous ( Mature couple) 

    on  March 3, 2006

    Location

    friendliness of staff

  • 9/10 Anonymous ( Mature couple) 

    on  March 3, 2006

    "The staff were extremely pleasant and helpful. The restaurant was excellent and I was very impressed with the choice of dishes suitable for vegetarians." (3304304352)

    Room was reasonably spacious and very quiet. However, it was a long way from reception and public areas and the staircase was very steep. If I were staying again, I would want a room on a lower floor or the main building.

    Some parts looked in need of freshening up but over all the hotel is a welcoming place.

  • 8/10 Anonymous ( Mature couple) 

    on  February 7, 2006

    "there was no mention of building work going on and the corridor leading to our room was freezing" (3304208453)

    very hospitable and friendly reception excellent country setting

    staff in the restaurant were unproffesional

  • 10/10 David ( Solo business traveller) 

    from St. albans , United Kingdom;GB  on  February 4, 2006

    "The Shrigley Hall Hotel offers first rate facilities and customer service in every area. The room's were clean with modern decor and fully equipped with everything you'd expect and more (e.g. internet access, trouser press, hairdryer etc). The building is sumptuous and the views and surroundings are gorgeous. The restauant has a good choice of fabulous food. A truly ample three course meal can be included in your accomodation package for just £15 extra!!! Drinks are extra as you would expect. The fitness centre has absolutely everything including saunas, jacuzzis, steam room, sun bed, pool and huge well equipped gym. I was there on a Tuesday night and practically had the place to myself." (3304187357)

    I loved the extensive gym and the saunas, steam room, jacuzzis and pool. The food was exceptionally good!

    Nothing! My stay was perfect.

  • 9/10 Daryl ( Young couple) 

    from Fareham , United Kingdom;GB  on  January 29, 2006

    "A very pleasant stay at a very attractive hotel. Very nice rooms, good leisure facilities. Good restaurant and friendly staff." (3304142180)

    Nice room with comfortable bed and good facilities.

    Restaurant a bit expensive if you do not have an inclusive deal.

  • 10/10 Anonymous ( Young couple) 

    on  January 27, 2006

    "This package was of excellent value!!! We couldnt have asked for a better deal!!! We had bed, breakfast and evening meal for £78 between us!!! You get a £25 budget each for the evening meal, but you can have 3 courses for this cost. House wine is about £17 a bottle, although bar prices are quite expensive. The hotel is set in beautiful surroundings and the staff are very pleasant. I recommend this hotel highly and it definitley deserves its 4 stars. Perfect for a romantic getaway!!!" (3304134418)

    The hotel is beautiful, and the surrounding area is stunning. The hotel room was clean, had all nessesary facilities and we really enjoyed our stay

    Bar prices are rather expensive!!!

  • 10/10 Anonymous ( Solo business traveller) 

    on  January 23, 2006

    Very clean and friendly; free internet access

  • 8/10 Robert ( Young couple) 

    from Stoke on trent , United Kingdom;GB  on  December 29, 2005

    Staff and leisure facilities very good. Food of a very high standard

    Room needed cleaning to higher standard. Decor need to be updated in areas.

  • 4/10 Anonymous ( Mature couple) 

    on  December 29, 2005

    "would of liked to know abt how modern rooms are" (3304065859)

    bathroom

    modernise rooms heating

  • 9/10 Brian ( Mature couple) 

    from Slough , United Kingdom;GB  on  December 11, 2005

    "Shrigley Hall has a grand frontage, entrance hall and staircase but provides friendly and intimate service. Rooms are comfortable and well appointed, the restaurant service good and efficent and the food of good quality and well presented. It will appeal to a wide variety of guests from business suits to conference delagates as well as couples both young and more mature. Highly recommended." (3304016736)

    Comfortable rooms, friendly staff and a a resident cat!

    Directions to the rooms. We got lost and met another guest in the same predicament

  • 8/10 Phill ( Solo business traveller) 

    from Chidding , United Kingdom;GB  on  December 7, 2005

    "I will be booking again" (3304008096)

    Better directions from the rear carpark to the rooms!!!!!!!

  • 9/10 Anonymous ( Young couple) 

    on  December 6, 2005

    "We had a wonderful stay and would definately go back again. The resturant was excellent - very good service and delicious food! However, the resturant wasn't cheap, so I'm glad we had a dinner inclusive booking." (2945558)

    Wonderful location - fantastic grounds

    One or two areas of decor need looking at, but nothing too major

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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