Tregenna Hotel, Merthyr Tydfil

Park Terrace, Merthyr Tydfil, CF47 8RF
3 star

A family run hotel offering the very best in accommodation, food and service. Tregenna has a highly regarded restaurant locally, and is regularly booked out on ...

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£ Rooms from £58 (≈ $108) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 7/10 Gwyn (Group of work colleagues) 

    from Boncath , GB on  June 30, 2008

    "Suited our needs at the time. Felt a little overpriced for it's location." (97081537)

    Good parking,Food very good.

    Hot water initially unavailable. No room safe. Did'nt expect chalet type accomodation.

  • 8/10 Wendy (Group of adult friends) 

    from Southampton , GB on  June 24, 2008

    "Very pleasant" (97088547)

    Evening meal at the hotel was very good and enjoyed by all at our table. The hotel had a homely, cosy feel.

    Entrance locked when we came back at 23:00, bell for porter not working. Luckily we had the telephone number with us or we might have had to spend the night in the car.

  • 8/10 Faye (Young couple) 

    from Banbury , GB on  May 27, 2008

    "Generally good but not great. Close to town which has pro's and con's." (97351362)

    The room was spacious, nice views, bed was comfortable, generally a quiet area. Everything worked (TV, kettle, hair drier). Staff were friendly, nice breakfast choices.

    There is a football club just up the road from the hotel. On one night there was alot of noise outside, sounded like drinkers from town, but there were police outside and lots of screaming and shouting, this was about midnight. The next night I was lying in bed when myself and my partner heard our door being unlocked. My partner got up to see what was going on, and it was a member of staff asking if we were in the honeymoon suite, which was confusing as we were not and staff should know where rooms are. So that was unsettling and I kept thinking someone would come in our room.

  • 5/10 James (Mature couple) 

    from Sunderland , GB on  May 6, 2008

    Pleasant reception on arrival

    Unpleasant staff in restaurant,and shower not working

  • 7/10 Anonymous (Mature couple) 

    on  March 18, 2008

    "Merthyr Tydfil is a pretty depressing place but the hotel was away from the immediate centre and well signposted with brown tourist signs. The hotel is quite old fashioned, with fabrics and decor that came from the 70's. However, there is adequate parking and the restaurant (which is popular with local people) has a good variety on the menu and is reasonably priced (as is the wine)but if you don't like sauces with your meat (Thai, Chinese, Chasseur etc.) you won't have much choice. The breakfast was OK. We didn't see the point of the rather naff 4 poster bed." (97225069)

    The room was large, the hotel surprisingly quiet and the food and staff were both very good.

    The shower head didn't work, neither did the trouser press.

  • 9/10 Anonymous (Solo leisure traveller) 

    on  February 19, 2008

    "Not exactly The Ritz but rooms are clean and comfortable and the food is good. Makes a good base for exploring the Brecon Beacons." (97790162)

    Good food in the restauarnt

  • 8/10 Anonymous (Mature couple) 

    on  December 6, 2007

    "The overall comfort, friendliness, quality of food and location suited our needs for this short break" (97483864)

    The comfort, friendliness and overrall quality of the hotel

    The central heating in the hotel was a little too high and there was no way of turning the radiators down in the bedroom

  • 10/10 Anonymous (Young couple) 

    on  November 22, 2007

    "The hotel is very clean and the staff are very nice and helpful.The food is good vaule for money it was one of the best meals i have had in a long time." (97803681)

    It was very nice we had a meal with friend on the night and it was very very nice and good for the money we will use this hotel whenever we come and see friends down there.xxx

  • 9/10 Andre (Group of work colleagues) 

    from Tonbridge , GB on  November 20, 2007

    onvenient for work (less than 3 miles)

    Town is a bit of a dump on the nights we went to go for a beer

  • 8/10 Peter (Group of adult friends) 

    from Southall , GB on  November 7, 2007

    "good. Will stay again." (97486897)

    Very clean abd a very friendly service.

  • 10/10 Anonymous (Solo business traveller) 

    on  November 3, 2007

    Friendly staff

  • 8/10 Anonymous (Mature couple) 

    on  October 9, 2007

    "We were very satisfied with the information that was on the web regarding the hotel. I wouldn't say it was an excellent hotel but it was very friendly and down home feeling which is what we like." (99648616)

    The friendliness of the staff!!!! Couldn't do enough for us. It was just about 2 blocks away from the center of Merthyr Tydvil where we were doing genealogy research so we would walk down each day. Great exercise for us.

    The bed!!!! We had to sleep on it for 9 nights and our backs were so sore each morning when we arose!!!!!

  • 8/10 Philip (Mature couple) 

    from Westbury , GB on  July 14, 2007

    "good" (97109963)

    cleane and comfortable

  • 4/10 Anonymous (Solo leisure traveller) 

    on  July 11, 2007

    Not impressed

    Cleanliness of the room, try airing the room out.

  • 9/10 Gurinder (Group of work colleagues) 

    from Nottingham , United Kingdom;GB on  July 4, 2007

    Friendliness of staff. Good breakfast.

  • 7/10 Anonymous (Group of adult friends) 

    on  July 3, 2007

    It was ideally situtated for Cyfartha Castle where I was attending the Donny Osmond concert.

    No hot water so had to wash in cold/luke warm water. One of the bedside lamps didn't work. Bed too soft and lumpy.

  • 8/10 Brian (Solo business traveller) 

    from Hyde , GB on  June 16, 2007

    "overall, apart from my evening meal, a very pleasent stay." (99261752)

    comfort, cleanliness and the staff were very attentive.

    am sorry to say, the food, it seemed to me as if it was, eg.tinned soup, and thought the meat had been sliced from a precooked joint, and then overheated. having said that, my breakfast was excellent.

  • 9/10 Ron (Solo business traveller) 

    from Neston , GB on  June 16, 2007

    "Excellent room and facilities, staff friendly and food very good quality... all resulting in particularly good value for money." (99578178)

    Excellent room and facilities, staff friendly and food very good quality... all resulting in particularly good value for money.

  • 5/10 Anonymous (Solo leisure traveller) 

    on  June 15, 2007

    "No choice for dinner menu - even though a menu was left in the room -had to have a roast dinner. Was told that was all they had." (99155821)

    The tea or coffee runs down the front of the chest of drawers.

  • 8/10 John (Solo business traveller) 

    from North walsham , GB on  June 8, 2007

    Staff were friendly and helpful

  • 9/10 Rukash (Solo business traveller) 

    from Shepshed , GB on  May 22, 2007

    "This is a busy hotel mainly due to the room rates and the resturant which provides good honest food at a resonable price." (99561699)

  • 8/10 Eileen (Group of adult friends) 

    from Stoke on trent , United Kingdom;GB on  May 12, 2007

    Nice food, clean and tidy hotel. Staff very pleasant

    Car parking a bit tight at times

  • 6/10 Terry (Mature couple) 

    from Ruislip , United Kingdom;GB on  April 11, 2007

    "I would stay there again after all it,s only somewhere to sleep" (99815328)

    size of room,good restuarant,close parking.

    dislike may be to strong a word for it but I found the staff aloof & not very friendly.

  • 8/10 Diane (Group of adult friends) 

    from Grimsby , United Kingdom;GB on  April 7, 2007

    "Easy to find, well sign-posted, comfortable hotel. Some outside accommodation with mostly covered walk-way to the main hotel. Staff were found to be curtious and obliging. Good sized rooms. Seems to be a quiet location but not far from the town centre, with its own car park." (99136701)

    Good sized rooms, comfortable beds.

    Noisey extracor fan in the bathroom. Limited tv channels.

  • 7/10 Anonymous (Solo business traveller) 

    on  February 27, 2007

    "The hotel is well signposted, parking is a bit tight. It is not clear if it is OK to park on the road when the car park is full. Food was good and general atmosphere was good. Some waiting staff need a little more training." (99475350)

    Warm cheerful atmosphere. No problems with arriving late. Very nice bedroom.

    The waiting staff the first night in the dining room were not attentive. I had to get my own menu, order drinks from the bar and had to ask someone to take our food order. Very sloppy that night but good the next one.

  • 6/10 Philip (Solo business traveller) 

    from Llandegla , United Kingdom;GB on  February 24, 2007

    Food was good and staff freindly

    Room had been a smoking room and I have specified non smoking and was noisy right aboce reception. Decor, fixtures and fittings etc very poor and out of date

  • 9/10 George (Solo business traveller) 

    from Andover , United Kingdom;GB on  February 18, 2007

    "Comfortable and enjoyable" (99628913)

    large room. Private, secure car park

  • 9/10 Amelia (Solo business traveller) 

    from Newcastle emlyn , United Kingdom;GB on  February 16, 2007

    Very clean. Friendly. Good size room with nice decor.

    Central heating turned of at night.

  • 8/10 Christopher (Mature couple) 

    from South norwood , United Kingdom;GB on  February 8, 2007

    Friendly

    Not enough bath towels. No shower gel or washing condiments

  • 7/10 Arthur (Solo business traveller) 

    from Stoke on trent , United Kingdom;GB on  January 26, 2007

    "Satisfactory" (99208849)

    Comfort

    Hot tap in bath did not work

  • 5/10 Anonymous (Group of work colleagues) 

    on  January 23, 2007

    "Already covered above. Food was excellent." (99860531)

    Food and service in Restaurant.

    No light / light switch within reach of bed. Lack of efficency re booking-in, whereby we had prepaid for 2 rooms on Company credit card and this was (initially) disputed at check-in, and we were also (initially) asked to pay for the rooms again on our own credit cards when checking-out.

  • 9/10 Jean (Group of adult friends) 

    from Newport , United Kingdom;GB on  January 4, 2007

    "Would stay again,and recommend." (99559323)

    the hotel was generaly good/excellent to most part,

    No hot water to the room , only luke warm and not much of that, in room 21. (Annexe)

  • 7/10 Anonymous (Mature couple) 

    on  December 18, 2006

    Bathroom - good but more towels needed Evening meal and breakfast very good but white wine not chilled

    Entrance to hotel from car park difficult with cases - two doors and kerbs Dated decor in room Inadequate lighting in room

  • 8/10 Michael (Young couple) 

    from Stourbridge , United Kingdom;GB on  December 13, 2006

    It was clean, comfortable and homely. A friendly place to stay and the midday check-out is much better than the 10am requested by many hotels.

    My only complaint would be that BBC2 was channel 3 on the TV. We were pleased with everything else.

  • 9/10 Anonymous (Other) 

    on  December 11, 2006

    "My son and I visited for the WRC Rally Wales therefore we arrived late and left early each day due to the distances required to get to the stages. The hotel was very warm, nice after the cold in the mountains, the staff pleasant and the resteraunt food good. I had no problems with paying at the end of our stay, also the price was very reasonable for a good quality hotel in a quiet part of town conveniently placed for major routes." (99111342)

    location, access, room condition and staff attitude

    not a lot really

  • 4/10 Anonymous (Mature couple) 

    on  December 9, 2006

    Location and excellent breakfast

    Beds very old and uncomfortable, staff seemed miserable.

  • 9/10 Sue (Group of work colleagues) 

    from Ruislip , United Kingdom;GB on  November 8, 2006

    Room felt like your own bedroom

    Creaking floorboards

  • 8/10 Anonymous (Young couple) 

    on  October 18, 2006

    "Enjoyed. Breakfast in bed was nice at no extra cost. Nice bar, very friendly service, great location and also nice and quiet with secure parking. Also have the bonus of vacating the room at 12 and not 10 like most so if you are escaping there to get away from the screaming kids - that's a nice feature. Little problems like the room being extremely warm due to the heating but it was okay later in the evening, plus a less than adequate shower (poor water pressure) in our room which was dissapointing as it was an executive room at a cost. All in all though, much better than other hotels we have stayed in for a similar price so 8/10. Thanks." (3305479464)

    Nice Hotel, Great location.

    The shower wasn't very powerful and quite poor for a suite but the bathroom was nice. Room was great although was extremely warm as radiators were on full blast. Room was fine though when we returned from our evening out.

  • 10/10 Lee (Family with young children) 

    from Burntwood , United Kingdom;GB on  October 17, 2006

    "On our arrival our first impression of the hotel was very good. The staff were very friendly and polite. We would recommend this hotel to anybody as our overall impression was very satisfactory. We would give this 10 out of 10" (3305488162)

    It was very clean and tidy

  • 9/10 Anonymous (Mature couple) 

    on  September 7, 2006

    "we found the hotle value for money" (3305243004)

    freindley staff

    the bed

  • 9/10 Anonymous (Mature couple) 

    on  September 5, 2006

    "Very nice clean quiet hotel" (3305196867)

    Comfortable, quiet, well signposted and easy to find

    Nothing

  • 7/10 Mark (Solo business traveller) 

    from Barlow way, rainham , United Kingdom;GB on  September 5, 2006

    "Limited parking space, but in a quiet area. rooms are basic but ok. The menu was good but if you want to eat out then take cash as i couldn`t find a restaurant that took plastic." (3305273324)

    The menu was very good

    It was not a quiet hotel and the choice of tv channels was poor

  • 8/10 Anonymous (Solo business traveller) 

    on  September 2, 2006

    "The room was equipped with a computer and wireless internet connection, which, after some initial trouble wroked fine. I was asked to leave the computer on, but I had to switch it off overnight as I could not sleep with the noise of the computer fan / Hard drive clicking." (3305257018)

  • 8/10 Eileen (Mature couple) 

    from Stoke on trent , United Kingdom;GB on  September 1, 2006

    "Tregenna is well known to the locals for its high standard of food. Restaurant tends to get packed and you might find you have to eat at another. Would recommend making a comment on the site about its eating facilities so as not to disappoint. This is the third time we've stayed there and will certainly go back." (3304732055)

    Rooms very clean, bathroom spotless. Food excellent. Staff always very friendly.

    Accomodation fine, car park not big enough. Can't have everything can you!

  • 10/10 M a (Solo business traveller) 

    from Milton keynes , United Kingdom;GB on  August 31, 2006

    "I'll book here again, definitely. Very clean and tidy old building with various modern additions. Nice staff, nearly all seem to be locals. Food excellent and well-kept real ale in the bar. I was lucky with the room, I know, but it was lovely. The hotel is in a peaceful spot and a Good Beer Guide listed pub is about 5-10 minutes' walk away 'round the corner in Morgan Town." (3305167345)

    Handy location. Spotlessly clean hotel in quiet spot. Good food and (amazingly) good beer! I was allocated a very nice room.

    I had a great stay in the main building but I'm not sure I'd like the lodge-style accommodation ranged around the car park as it's all ground floor.

  • 8/10 Anonymous (Mature couple) 

    on  August 30, 2006

    "great weekend" (3305251904)

    very clean and friendly

    squaky floorboards in room upstairs kept us awake

  • 8/10 Anonymous (Solo business traveller) 

    on  August 26, 2006

    Good Room. Good Food

    Smoking alound in the bar and some of the dinning areas

  • 8/10 Andrejs (Solo business traveller) 

    from London , United Kingdom;GB on  August 25, 2006

    "Give an hour of free internet access and Skype... That would be really great plus for this accomodation. Thank you!!! :-)" (3305176317)

    It would be a good idea to include at least 1hour of free internet services for each person in the room for the duration of all the stay.

    It would be a good idea to include at least 1hour of free internet services for each person in the room for the duration of all the stay.

  • 8/10 Mike (Mature couple) 

    from Liverpool , United Kingdom;GB on  August 17, 2006

    "Stayed here before travelling down to Cardiff to watch Liverpool. Met up with a few more fans staying at the hotel before sampling myrther's night life. Brilliant place and a welcome smile from everyone we met. Would recommend eating here even if you’re not staying." (3305071658)

    Friendly welcome and atmosphere great food.

  • 7/10 Christina (Young couple) 

    from Bristol , United Kingdom;GB on  August 16, 2006

    "The staff were polite although we did have to hang around for a short while before we were noticed for our check-in. A quiet hotel with a clean room. We didn't go for a full English but plenty of choice of cereals, juices, fruit, etc available instead." (3304847534)

    The room was tidy with tea/coffee making facilities and TV.

    The bed was not a king size double.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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