The Britannia Adelphi Hotel, Liverpool
Ranelagh Place, Liverpool, L3 5UL
Key to the city’s heritage, this internationally famous hotel offers Edwardian character and extensive facilities in the heart of Liverpool, just 3 minutes’ wal... more
£
Rooms from £49
(≈ $86) per night
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6/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 6/10 | Your room |
| 5/10 | Working order of facilities / equipment |
| 6/10 | Order and cleanliness of the hotel |
| 6/10 | Performance of staff |
| 6/10 | Overall experience |
| 6/10 | Overall value for money |
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Anonymous ( Group of adult friends)
on September 29, 2008
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Maureen ( Group of adult friends)
from Jersey , GB on September 15, 2008
We were very disappointed with the hotel and refrained from taking the paid for breakfast due to its poor quality. No proper shower and rooms far too hot.
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Anonymous ( Solo leisure traveller)
on August 7, 2008
"Fine unless there's a fire - then the place would be a deathtrap. If you're staying here, make sure that you know where the fire exits are." (107299499)
The location. Big room.
No natural light - only light was borrowed from an interior staircase. Air conditioning unable to cope with the temperature - very hot room. During an early morning fire alarm (false) the signs for fire escape led us to a dead end - a member of staff sent us back from the basement to find our way through a bewildering array of ballrooms on the ground-floor. Fortunately, it was a false alarm, but I was terrified and the staff didn't seem to be that interested.
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Rik ( Young couple)
from Boom , BE on August 4, 2008
"I liked it !" (107115180)
Location. Unique nostaligic feel.
Clumsy breakfast room-procedures. Clutter. Smell in lobby.
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Patricia ( Same sex couple)
from Clevedon , GB on August 1, 2008
The twin room - nice size and bathroom through another door
The welcome - stood at desk with no-one around for quite a while
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Milami bin ismail ( Same sex couple)
from Kuala belait , BN on September 26, 2008
"Very Good " (107237514)
Close to city centre
Exit and access lift at one location
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Anonymous ( Solo leisure traveller)
on September 15, 2008
"Good - glad I chose it" (107190121)
Good location, staff excellent, market price
Car park a bit pricey but understandable in view of the location and circumstances (glad to have the security).
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David ( Solo business traveller)
from Stockport , GB on September 12, 2008
Secure garage car parking the hotel was avilable for only £5 per night
Long queue for breakfast
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Heather ( Group of work colleagues)
from Newry , GB on September 11, 2008
"no alternative had to do for the time we were there" (107266729)
Smell in room curtains were not washed in years very damp smell
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Anonymous ( Mature couple)
on September 9, 2008
"Very enjoyable we were staying in Liverpool as a result of bringing our son to Liverpool University and the hotel added to a very enjoyable stay. We are already planning our next stay in Liverpool." (107275065)
It was good to stay in such an historic hotel, its original splendour is still evident.
Our reservation was not on the computer and we were left waiting whilst the receptionist confirmed they had received it. Also we were told at breakfast that it was not included in the price when on the confirmation it clearly stated that it was. This was honoured by the restaurant manager.
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Anonymous ( Group of adult friends)
on September 7, 2008
"OK for purpose" (107197834)
Good position in Liverpool
Beds very uncomfortable-springs felt Too hot throughout hotel
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Anonymous ( Same sex couple)
on September 7, 2008
"Enjoyed stay but thought that the hotel carvery was a bit over priced for the food it served" (107289580)
Hotel was clean and tidy, but some of the bedroms doors are in need to attention
No entertainment was on or was there any leaflets showing local evening events
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Anonymous ( Young couple)
on September 4, 2008
"excellent" (107147200)
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Dean ( Young couple)
from Ramsgate , GB on September 2, 2008
"nice hotel, ok, done the job" (107207870)
good location
stuffy,small room
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Mabel ( Group of adult friends)
from Wokingham , GB on August 30, 2008
"Enjoyable " (107191552)
Good location, efficient bar staff with good prices, plus availability of car parking
Check in very slow
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Ferran ( Group of work colleagues)
from Barcelona , ES on August 13, 2008
"Excellent" (107118388)
Comfortable and spacious room, good location, beautiful building, good and varied breakfast
Sometimes the key didn't work
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Anonymous ( Young couple)
on August 11, 2008
Location
Lifts Checking in Room cleanliness and maintenance
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Melissa ( Group of adult friends)
from Washington , US on August 6, 2008
"I thought it was an excellent value, and overall, it was the most pleasant hotel experience we had in our U.K. visit. The spaciousness of the rooms was amazing, something you just do not find in a new hotel." (108053880)
old world elegance and unusually spacious guest room
The hotel is elegant but it's decor a bit "tired," including things that need repair (e.g. wall plaster). It is a significant historical site in itself, and is worthy of preservation; I did read that the hotel is scheduled for a renovation.
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Benny ( Family with older children)
from Jerusalem , IL on August 3, 2008
hotel is a bit shabby - it is shame
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Anonymous ( Group of work colleagues)
on July 30, 2008
Hotel was in a great location and was very beautiful. Staff were friendly and helpful.
No electricity in our room and so we had to call for a member of staff to fix it but couldnt. We then had to re-pack and move to another room. Our room was extremely hot.
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Anonymous ( Mature couple)
on July 23, 2008
"Beautiful old hotel spoilt by lack of attention to cleanliness" (97366845)
The Tall Ships Location
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Valerie ( Group of work colleagues)
from Morcombe , GB on July 23, 2008
"We generally enjoyed the stay but felt the hotel rooms were not up to standard for rate charegd." (108050569)
Very busy weekend in Liverpool with the tall ships and open golf competiition so the atmosphere both in and out of the hotel was very good. Liverpool is always great for a short break.
Room was in need of updating furniture was old and tatty, big unsightly stains on ceiling, bathroom was dated with dripping taps, windows had been left open so net curtain was filthy.
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Anonymous ( Group of adult friends)
on July 14, 2008
"Had a great time at a reasonable price " (108026952)
Faded glamour, marble walls & chandeliers, large room with great bathroom, really nice old wardrobes, convenient location
Had to pay an extra fiver to use the swimming pool. Could not check in till 2.30 pm. Restaurant looked rather disappointing, although did not eat there.
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Anonymous ( Group of adult friends)
on April 19, 2008
"Overall lovely. Perfect location and gorgeous hotel. Rooms were smaller than I expected...hard for travellers with suitcases!" (97536158)
very clean and classic decor, beautiful hotel
the rooms were quite small and cramped.
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Sally-ann ( Solo leisure traveller)
from London , GB on July 13, 2008
"enjoyed stay in liverpool and hotel was in a good location for the station" (97212265)
Location and single room availability
noise from lift throughout night, sink tap unreliable, swimming pool only one small lane for use, life saving one day and diving practice next.
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Thelma ( Group of adult friends)
from Tuttle , US on July 7, 2008
"Wait staff disinterested. Housekeeping staff inept. General staff attitude ranged from indifferent to hostile." (97075153)
Food in Jenny's exceptionally good Food at our function excellent.
During our 3 night stay, bathroom was never cleaned.
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Thelma ( Same sex couple)
from Tuttle , US on July 7, 2008
"Only the food was worthy of the Hotel's purported reputation." (97727304)
Food was well prepared, beautifully presented, of good quality and palatable.
Had the distinct impression that staff was not there to serve guests, rather guests were there to inconvenience the staff.
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Anonymous ( Solo business traveller)
on July 4, 2008
"One of the best hotels for a business trip I've had." (97428634)
Very friendly staff. Superb having access to health club.
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Anonymous ( Mature couple)
on July 4, 2008
The toilet seat was faulty(a screw was missing from the hinge). A bottle of drinking water for the night would have been welcome.
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Anonymous ( Group of work colleagues)
on July 2, 2008
"Very enjoyable stay. The location was excellent - very convenient to points of interest. The historical significance of this 1826 structure was not lost on us." (97470710)
The only negative my companion and I encountered was the absence of a key to the room for the first several hours of our stay. This required a hotel lobby employee to be asked to take us to the room with a master key for entry. This condition was offset by the offer of the staff to allow us a complimentary 6 pm check-out the following day, which enabled us to leisurely prepare for our 10 pm ferry to Dublin.
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Victoria ( Same sex couple)
from Cork , IE on June 10, 2008
The water was either freezen or roasting hot..When we arrived we were told we were not booked in..The rooms were very old fashioned.
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Anonymous ( Mature couple)
on June 9, 2008
Conveniently placed. Spacious room. Old fashioned style attractive. Desk staff helpful. Early bird supper good value.
Would prefer blankets - duvet too hot. Bedside light difficult to reach when lying. Toilet holder bar missing - took 2 days to get. Carpet on wallside of bed had not been cleaned for weeks. Room foyer was not cleaned while we were there. Junction of wall and floor in bathroom looked grubby.
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Anonymous ( Young couple)
on March 13, 2008
The fact we had to share a bathroom with another room
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Anonymous ( Solo business traveller)
on June 8, 2008
"Poor" (97857415)
Nil
Poor All arround
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Pierre ( Group of adult friends)
from Diekirch , LU on March 12, 2008
"problems that you couldn't change your booking online" (97015165)
Hotel with character, good location
It was a little bit old and it could (should ) be renewed. Quite loudy
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Andy ( Family with older children)
from Dagenham essex , GB on March 12, 2008
spacious
bit tatty
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Anonymous ( Solo business traveller)
on September 26, 2008
Lots of drunken and drugged homeless people in and around the hotel and bar area. One word..... RUFF!!!!! Hotel is way past its bests, rooms and bathrooms getting a bit tired looking, and musty smelling... lift got stuck (not just me but other guests had same exp)some staff members need to learn how to smile more. Door key cards wiped themselves and didnt work every day!!! Do I need to go any further.........
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Paola ( Family with young children)
from Genova , IT on June 5, 2008
Staff at the reception very kind and helpful, central location of the hotel, to stay in an historical building was a nice experience
In our room we did not have a fridge and we had to ask for a hair dryer
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Anonymous ( Same sex couple)
on June 4, 2008
"Beneeth expectation" (97748107)
Central situated Main hall has prestigeous look
Not clean Breakfast very expensive Staff not very correct
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Rolf ( Group of work colleagues)
from Rygge , NO on May 14, 2008
Breakfast good
The bed
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Michael ( Young couple)
from Letterkenny , IE on May 8, 2008
"our only complaint was that the hotel and room was very warm." (97095303)
all good
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Anonymous ( Solo business traveller)
on April 22, 2008
"A clearer idea of the poor level of accomodation provided by this hotel should have been available before booking. That would have enabled a judgment as to whether it was commensurate with the price being charged for the room. It was not. The city centre location of the hotel did not justify the price of £100 per night. The staff were understandably demoralised and surly, although helpful if pressed." (97120699)
An adequately working shower
The room was cramped with a window of opaque glass which looked onto a wall two feet away and which admitted very little natural light. The bed was uncomfortable with a mattress which felt old and cheap. The decor appeared to have been designed in the 80s with little or no update since then.
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( Mature couple)
from Jersey , GB on April 18, 2008
"My stay at the Britannia Hotel in Liverpool was great, it was right in the heart of Liverpool, a minute walk from the shopping centre, a minute walk from Lime Street train station. Also we went to watch Liverpool play at Anfield and the hotel was close to that (about 5 min drive) and there is a Taxi rank right next to the hotel. I can't rally fault my stay there." (97986542)
Clean warm room, right in the Heart of Liverpool.
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Anonymous ( Group of work colleagues)
on April 16, 2008
"Enjoyed it very much. Would definately stay there again" (97266162)
Room was great. Good breakfast. Very central
Lifts are old and not always working
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Sofia ( Solo leisure traveller)
from Orestiada , GR on April 11, 2008
"It was terrible. Not at all worth the money I paid. Drunks were running around making noise and no staff member did anything about it! They just stood there looking dumb." (97349949)
The room was so badly soundproofed that I could literally hear the breath of the person next door
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Alistair ( Mature couple)
from Aberdeen , GB on April 8, 2008
really excellant location for exploring liverpool, not very handy for car parking as 10puonds a day is quite hefty if staying a few days
although we got a good deal the view from our room was nil as we looked onto the balcony with no access. so could only see the concrete
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Anonymous ( Group of adult friends)
on April 3, 2008
"older than expected but it had a perfect location." (97540162)
pleasant staff and good service
room standard is lower than we are used too in norway. old and paint is falling off the walls and so on
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Anonymous ( Young couple)
on March 25, 2008
"The hotel was great in its exterior and location." (97923279)
The location
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Anonymous ( Young couple)
on March 21, 2008
"Will considor this hotel again in a return trip to liverpool" (97537874)
Our hotel room was excellent for the price as we wanted something cheap but nice at the same time as we were only staying one nnight
Checking out took longer than expected as a lot of people were checking in at the same time
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Anonymous ( Young couple)
on March 20, 2008
"This hotel was one of the worst I've stayed in, especially for the price. I would not recommend it to anyone." (97695691)
conveniently located to the train station
Rude and unhelpful staff, terrible check in procedure, run-down accomodation, very noisy (street noise audible even from the top floor)
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The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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1 of 1 people found this review helpful: