Collin House, London

104 Ebury Street, Victoria, London, SW1W 9QD

This well run hotel is located in chic Belgravia, a prime central London area very close to Victoria Coach and train stations. Collin House is within a... more

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£ Rooms from £25 (≈ $44) per night
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5/10 Overall rating

Category Average Rating
6/10 Check-in process
5/10 Your room
5/10 Working order of facilities / equipment
6/10 Order and cleanliness of the hotel
5/10 Performance of staff
5/10 Overall experience
5/10 Overall value for money
  • 8/10 Anonymous ( Young couple) 

    on  August 25, 2008

    "extremely basic but a good comfortable room, quiet and well run hotel, perfectly placed for central London" (107286424)

    no tv and no chair to sit on and shower was cold

    2 of 2 people found this review helpful:

  • 5/10 A.w.a.p. ( Solo leisure traveller) 

    from Alphen aan den rijn , NL  on  August 25, 2008

    "Last year I had a room in a hotel close to London City airport for £ 60,= more than twice m² and all thinkable comfort. Besides: you are presented as bed and breakfast, which is incorrect: there is no kind of any meal served in Collin house: it is only bed. " (108027796)

    The receptionists were very good and helpful. They watched the use of the computer carefully so that oo guest could use it much too long, as some obviously wanted to do.

    wash hand basin much too small, very much pipes and tubing of water, not neatly fitted, neither shower nor toilet. In my feeling the price of the room should be maximum £ 40,- and surely not the £ 53,75 that is asked for.

    2 of 2 people found this review helpful:

  • 5/10 Anonymous ( Solo business traveller) 

    on  August 22, 2008

    Bathroom was filthy - including a used razorblade being left on the basin. It had obviously not been cleaned since the last occupant left

    2 of 2 people found this review helpful:

  • 4/10 Anonymous ( Group of adult friends) 

    on  August 19, 2008

    "Stay was good." (107273541)

    Booking process was very good and convenient. Hotel was calm (not noisy) Hotel was located near the Victoria station, which very convenient and as expected. Friendly receptionist

    hotel was dirty. I realise I booked a budget hotel, but I would expect it to be plain and clean. Bathroom was dirty The fan did not have a protection shield, was was dangerous. Not all lights were working.

    2 of 2 people found this review helpful:

  • 7/10 Ausra ( Same sex couple) 

    from Canterbury , GB  on  August 18, 2008

    "Overall enjoyed the stay. " (107138053)

    The room was spacious, very comfortable bed.

    The door was noisy. The kettle didn't work, had to hold the button untill it boiled!! :)) Toilet/bathroom wasn't always clean.

    1 of 1 people found this review helpful:

  • 3/10 David ( Solo leisure traveller) 

    from Birmingham , GB  on  July 17, 2008

    "abysmal" (108005371)

    I only stayed there the one evening

    - The general state of the room and its décor was appalling - There was nail clippings on the floor at the end of the bed - The bedroom window would not close - The general cleanliness of the room was abysmal - The towels provided had certainly seen better days - The carpet was filthy and tacky (you would not wish to walk bear foot) - The beds must be pre-WW1 and have had several regiments sleep on the mattress as a pancake has better support and comfort

    3 of 3 people found this review helpful:

  • 7/10 Dean ( Young couple) 

    from Huddersfield , GB  on  September 23, 2008

    "Very mixed. Nice location. Nice staff but due to poor facilites and state of room I would only recommend to backpackers etc." (107164228)

    Very friendly and helpful staff.

    Half the lights in the hotel did not work. There was no running hot water, just tepid. Bathroom so small you could not bend over to finish your ablutions!!! Only standing upright. Not really fit for purpose.

  • 3/10 Pauline ( Mature couple) 

    from Newport , GB  on  June 14, 2008

    "I thought the location was great,central for travelling and for sightseeing.Places to eat and a lovely clean street. I would recommend the area to anyone. The hotel group i would warn people to stay away from.I realise it was really cheap.The fact that the room was small was fine but 10 minutes extra cleaning would have made the difference,bleach and looking for dirt. Also the room needs some repairs and is desperate for somewhere to hang clothes,even a couple of hooks would do!!!!! I have stayed in cheap hotels all over the world and never had a room like this,they were always clean even if basic" (97041013)

    Ex location

    Needs a good clean,a bottle of bleach in the toilets.Shower and sink need to be cleaned properly.Around the sink taps were thick with grime.I would not use the shower it was to dirty. Extractor fan in toilet not working. Sash on window broken,so could not open window on what was a very warm day. No remote for the television. Why is there not even some hooks on a wall? At least then you cold hang up some clothes.

    6 of 6 people found this review helpful:

  • 5/10 Anonymous ( Solo leisure traveller) 

    on  September 22, 2008

    Coffee cup from morning not washed. Bed just with a duvet and no sheet made up. Sheet under the pillow.No hot water on first morning. Water hot on second day after complaining to reception. Shower area very small, hardly room to wash.

  • 3/10 Anonymous ( Solo leisure traveller) 

    on  July 22, 2008

    well located

    It is a shame to hire a room at such price (ie EUR 90 a night) with something one could just called window. No fresh air and no light.

    2 of 2 people found this review helpful:

  • 5/10 Anonymous ( Group of adult friends) 

    on  September 19, 2008

    "Price still considered to be low amongst same area." (107209010)

    Convenient location, free internet at reception

    During the 3 nights of stay, our beds were never cleaned, towels never changed. Dirty carpets and walls. Toilet environment was dirty when we just arrived. No breakfast provided.

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  September 17, 2008

    "Good value." (107234251)

    Location,location,location in very good area and proximity to train station. Staff generally very helpful.

    Would have love to have a chair in the room but room size would have ruled it out.

  • 8/10 Anonymous ( Group of work colleagues) 

    on  September 15, 2008

    "value break in a convenient location" (107232567)

    good value good location

    toilet door had fungus growing on it

  • 4/10 Anonymous ( Solo business traveller) 

    on  September 14, 2008

    ":-(" (107228071)

    location

    window lock broken. general dirty state of room. came away with "insect" bites on body.

  • 7/10 Anonymous ( Solo business traveller) 

    on  September 11, 2008

    "good value compared to the generally high price of london accommodation. not an ideal place to take a woman if you want to impress her, but perfect for someone visiting for a few days business and wanting reasonably priced accommodation." (107229473)

    good location and price

    Room was at the top of a lot of stairs.

  • 6/10 Anonymous ( Young couple) 

    on  September 4, 2008

    "Great for how little we paid. Better then the hanover" (107167294)

    Really cheap and right next to victoria train and bus station 55 Pounds for a room thar has room for 5 people to sleep is pretty good.

    We had to walk accross the road to another building because we were not in collin house. Its not that far to walk though. The shower even though it was nice and powerful, The floor was all rusty and limescaley. Bring Flip flops.

  • 7/10 Anonymous ( Same sex couple) 

    on  August 18, 2008

    "primera noche muy mal en cuanto nos cambiaron de habitacion muy bien" (107154257)

    comodo y centrico

    primera noche en habitacion muy pequeña y en sotano, por lo q pedimos el cambio y la situacion mejoro

  • 4/10 Anonymous ( Solo leisure traveller) 

    on  August 17, 2008

    "Don't feel clean enough." (107147563)

    Staff friendly.

    No ethernet connection, only WiFi.

  • 7/10 Fraser ( Solo business traveller) 

    from Aberdeen , GB  on  August 17, 2008

    "Good, although few places to get hot food late at night (although Fresh Pizza in the Victoria mall was open till 11pm)." (107279098)

    Good location, friendly staff, free internet

    Bathroom not as clean as you would expect, unclear online booking meant i had to pay with a maxxed out credit card at the hotel despite giving card details over the internet.

  • 3/10 Anonymous ( Same sex couple) 

    on  August 16, 2008

    "Never again!" (107134434)

    Inexpensive. Close to Victoria Theatre.

    Bathroom generally unacceptable. No light. In basement room - felt quite threatening.

  • 9/10 Anonymous ( Group of work colleagues) 

    on  August 14, 2008

    "Best value we could find, I was impressed." (107182919)

    The neighborhood was fabulous and wonderfully central.

    Booking over the phone took a half-hour and was extremely difficult

  • 5/10 Anonymous ( Solo leisure traveller) 

    on  August 10, 2008

    why charge to store a bag when it cost you nothing and I will be checking in just a matter of hours. It is harrasment

  • 2/10 Anonymous ( Same sex couple) 

    on  August 8, 2008

    "For us it was a conveinient location, but the room (including the duvet covers) and facilities were very dirty so this made it very uncomfortable. " (107175101)

    -Great location. -Quiet, safe location

    -TINY Room. -VERY DIRTY Room. -VERY DIRTY bathrooms. -Poor level of service, almost rude men at reception.

  • 5/10 Anonymous ( Solo leisure traveller) 

    on  August 8, 2008

    "Nice for a single man. You can be feel very independent in the hotel." (107264402)

    Location,close to Victoria Station, London

  • 3/10 Anonymous ( Solo business traveller) 

    on  May 5, 2008

    "The information on this Collin House in the website is inadequate. It does say that there will not be breakfast available, but it should state that bathrooms (shower) and toilets are shared. The other facilities are minimal. It should also state the peak season and off season price." (97101427)

    Easy to locate and close to Victoria Station

    The accommodation in the Collin House is of low quality, the rooms are old and facilities are poor. Bathrooms and toilets are shared. There is a lack of hygiene. There is no lift facilities for upper floors. There is not even a chair in the room. The wire for the heating are all causally connected under the bed. The TV is not connected to any aerial, except it s own tiny aerial. The image is poor. Given the price, it is a rip off. I suppose it is the peak season price.

    13 of 13 people found this review helpful:

  • 6/10 Anonymous ( Solo leisure traveller) 

    on  July 15, 2008

    Near city centre

    Expensive in relation with the room quality, but London is expensive anyway.

  • 6/10 Anonymous ( Solo leisure traveller) 

    on  July 11, 2008

    "it's ok" (108075502)

    excellent location, fair prize

    the bathroom is too small...

  • 3/10 Paul ( Group of work colleagues) 

    from Leeds , GB  on  July 8, 2008

    "Low point of an otherwise excellent weekend." (108010341)

    Room barely big enough for 2 adults to stand up in. Filthy room - some very suspicious looking stains on the duvet. Nice view of scaffolding from window. Toilet/shower dirty. Hideously overpriced.

  • 5/10 Anonymous ( Family with older children) 

    on  July 5, 2008

    location, fridge in room and tea and coffee facilities.

    The bathroom was very basic and needed work

  • 8/10 Paul ( Group of work colleagues) 

    from Northampton , GB  on  April 19, 2008

    clean,comfortable and quiet

    1 of 1 people found this review helpful:

  • 3/10 Anonymous ( Other) 

    on  April 11, 2008

    "Unaware that we had to climb 55 stairs with heavy suitcases. Broken toilet seat, cracked sink, smelly shower drain, ineffective shower, poor wardrobe which was likely to topple over. Towels only provided on request." (97120577)

    It's central location

    Everything apart from it's central location

    2 of 2 people found this review helpful:

  • 2/10 John ( Group of work colleagues) 

    from Edmonton, alberta , CA  on  July 4, 2008

    "The Collin House hotel, London, was a decrepit, dirty, dilapidated Victorian slum. First thing we did on arrival was cancel the rest of our (unpaid) time there. We had planned to stay at the hotel (Eaton House)for 12 days. After 2 days, we checked out of our "accommodation", to use the term loosely, and returned to Edinburgh. " (97045215)

    Absolutely none.

  • 6/10 Anonymous ( Solo business traveller) 

    on  July 4, 2008

    No breakfast available

  • 9/10 Alison ( Group of adult friends) 

    from Surrey , GB  on  April 14, 2008

    "I read a lot of bad reviews of the hotel but for £50 in central London I think it was excellent. I couldn't stay there any longer than a couple of nights but it was perfect for an overnight stay. Although small, the room was clean and slap bang near Victoria train station meaning the location couldn't be better." (97906953)

    The accommodation was very basic but because we had only paid £49 it didn't matter. The room was extremely small but perfect for our one night stay and it was extremely clean. Also it was located within walking distance of Victoria train station.

    We booked and paid for an en suite room but the shower and toilet were in the corridor and we heard other people using them.

    1 of 1 people found this review helpful:

  • 3/10 Anonymous ( Solo business traveller) 

    on  July 1, 2008

    "Very poor" (108048733)

    None. A very poor hotel.

    I had a basement room near the hot water tank. The room was incredibly hot. I have stayed in many third world hotels that were better.

  • 2/10 Anonymous ( Solo leisure traveller) 

    on  May 5, 2008

    "awful" (97628071)

    No toilet roll, shower room dirty and lock 'hardly' worked. had to hold switch in on kettle to work. TV never worked - even though kept on complaining

    11 of 11 people found this review helpful:

  • 2/10 Anonymous ( Solo business traveller) 

    on  April 13, 2008

    "I would of like to have known how basic the accomadation was going to be, what exactely was going to be in the room. A bed and a sink, four cups and a cettle isnt what i call value for money." (97925259)

    The room was run down and facilitys were dirty and in short suply.

    1 of 1 people found this review helpful:

  • 9/10 Steven ( Solo leisure traveller) 

    from Salt lake city, ut , US  on  June 23, 2008

    "Excellent for the location and price. Short walk to Victoria station, which is very central to everything in London and can get you direct to Gatwick and Heathrow for very little money." (97497814)

    Charming room, well-kept and the shared bathroom was kept quite clean by the staff. Unlimited wifi internet access was quite reasonable at 7 pounds for 1 week. Hotel manager was very accommodating and friendly.

    Toilet bowl was elongated and had the wrong type of toilet seat on it. Carpet seemed very old and worn out.

  • 2/10 Anonymous ( Group of work colleagues) 

    on  June 23, 2008

    "Very disappointed" (108057818)

    Wasn't anything good

    Very dirty, rubbishes in the room, cold water, bad smell in the rooms, very noisy

  • 7/10 Sarah ( Young couple) 

    from Sandy , GB  on  June 22, 2008

    "In general and excellent little bolt hole if staying in London overnight." (99765029)

    On Booking in we were upgraded to a studio room in a block a few minutes walk from the actual hotel and closer to Victoria Tube whcih was excellent. Still in a quiet(ish) side street and next to a school which is great unless you are a late sleeper. Room was clean & pleasant and the bed was very comfortable.

    No sound on TV which was disapointing. Also, despite having a fridge and microwave there was no Coffee/tea/milk/sugar. Had we known this we would have brought some with us.

  • 3/10 Margarita ( Group of adult friends) 

    from Getxo , ES  on  April 9, 2008

    "good" (97332786)

    situation

    relationship of the employ of hotel

    1 of 1 people found this review helpful:

  • 4/10 Anonymous ( Group of work colleagues) 

    on  June 17, 2008

    "We only spent 7 hours there as we spent most of the night at St Thomas' hospital in A&E! but when we were in need of a comfy bed the room was just what we neeed." (99006743)

    Warm, quiet, easy to find, good location, nice hot shower and very, very cheap for central London.

    The hotel would benefit greatly from major overhaul, re-vamp, decoration as this lets down the side a little. Plus would benefit from having all the rooms in one building, thought his was not a problem for us.

  • 8/10 Nick ( Solo business traveller) 

    from Shepton mallet , GB  on  April 8, 2008

    Very well located - just 5 minutes (brisk) walk from Victoria Station. Nice area of Regency-style terraces. Quiet one-way street - must be reasonably safe area as I counted 3 Bentleys and 2 Porches regularly left on-street all night !

    1 of 1 people found this review helpful:

  • 10/10 Natale ( Mature couple) 

    from Southampton , GB  on  June 11, 2008

    "We were very pleased please with everything, service, cleaning, location...etc... It was just opposite Vicoria Station, 5 minutes walking from Buchingham Palace and, the city centre and all the most important staff to visit in Central London. A superb Hotel!! " (97129332)

    The service was excellent, me and my partner were told if we would like to swap the hotel room with a studio flat close by with parking sapce incl. cose the hotel was very busy. We accepted and there was no regrets at all as the studio flat was absolutely amazing and very comfortable plus it was very quite and private. We were very delighted with the choice to move to the studio flat, and would back again and again!!!

    No bad points at my opinion.

  • 8/10 Ghulam kibria ( Family with older children) 

    from -manfoha , SA  on  June 10, 2008

    "good" (97983773)

    staff is good and found very cooperative

    if gust reach few time before at hotel no arrangement for waiting room etc. gust with the children have to sit on road

  • 7/10 Anonymous ( Solo business traveller) 

    on  June 3, 2008

    "price matches with facilities. it is ok." (97330093)

    i get what i pay. it is quite near victoria tube station. TV , internet and microwave are provided. size of room including bathroom is ok.

    My room is opposite of reception at the first floor. so when people shut the main door, it makes noise and my room shakes. also when people check in, it makes noise too. speed of internet is quite slow. bed sheet is not clean enough. a bowl is very dirty. when entering inside the bathroom for taking shower, there is no door; just a curtain. pay 1 pound for leaving luggage if guest comes earlier before check in time.

  • 3/10 Mark ( Family with older children) 

    from Caerphilly , GB  on  June 3, 2008

    "We are not complainers and do not look for problems. We are laid back and were not expecting much but this hotel really was the worse we have encountered by far. Basic is fine but dirty and smelly is just wrong. We were limited, as this was the only room in Central London which could accommodate a family of 5 but it is so bad we feel a trip from the Health Inspectors would benefit. These are beautiful old houses on an amazing street in Central London-it is shameful that this hotel has become so disgusting and continues to take peoples money." (97370431)

    Central location, check in - fine,

    Dirty room, bottle tops on floor, skirting boards filthy, quilt covers dirty and smelly, shower awful - full of mould, 1 towel between 5, No tiolet paper, toilet floor (and mat) soaking and unclean and very smelly. Really horrible.

  • 3/10 Anonymous ( Young couple) 

    on  May 29, 2008

    "Room was dull, very small. Poor standard of decor and cleanliness. If we hadn't had to rush out to meet friends we would have tried to find another hotel. No proper bathroom, shower had seen better days. There was an awful smell when we opened the door to get in the room. I booked online in a rush and would definately take longer next time. Breakfast wasn't provided. The standard of the room was very disapponiting, it was very depressing having to come back to it after our excursions during the day." (97330087)

    Very poor value for money. Room small, dim, dull and dirty. Shower seen better days.

  • 3/10 Monika ( Other) 

    from 73663 berglen , DE  on  May 26, 2008

    It was very central

    In the bathroom was fungus

  • 5/10 Anonymous ( Solo leisure traveller) 

    on  April 19, 2008

    "Otherwise, it's fair deal - you get exactly what you paid for ;-)" (97474512)

    the rate of the accomendation and its proximity to the victoria stations

    the listed check in time was different to the actual check in time. Having to move across the road was bit of a hassle with bulky luggage - customers should be informed beforehand.

    1 of 2 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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