Elizabeth Hotel, London

37 Eccleston Square, Victoria, Westminster, London, SW1V 1PB
3 star

The Elizabeth Hotel is a friendly, privately-owned, forty-two bedroom establishment, with English character and charm. Located in Eccleston Square, walking dis...

Check In:
Check Out:
 

£ Rooms from $140* per night
Enter your dates of stay to see rooms to book

8/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 9/10 Adel (Mature couple) 

    from Winchester , US on  October 20, 2007

    "we have stayed in the hotel numerous times over 30 years. we are impressed by how it kept its standard and improved in certain areas.your staff is excellent." (97746778)

    the view from the room.comfortable beds

    1 of 1 people found this review helpful:

  • 9/10 Anonymous (Family with older children) 

    on  August 11, 2008

    "It was a good stay. Nicely located to get around - very convenient!!" (108040978)

    Very comfortable hotel -the beds were good and it was fairly quiet

    The room was very hot while we were there. The fee was a it pricey to rent an air condiitoner.

  • 8/10 Elizabeth jane (Mature couple) 

    from Gwent , GB on  June 24, 2007

    arriving at victoria the hotel is just a few minuets walk easy to findcheck in is quick the staff helpfill and pleasent

    1 of 1 people found this review helpful:

  • 9/10 John (Solo business traveller) 

    from Hull , GB on  July 21, 2008

    "Perfectly satisfied and would stay again." (108024975)

    Good location and good price for the location. Room was larger than expected. Friendly staff.

    Initial confusion over payment procedure when checking booking over the phone. Bathroom a little spartan.

  • 7/10 Gordon (Group of adult friends) 

    from Brooklin, ontario , CA on  July 9, 2008

    "Location was fine for attractions and travel. Hotel suited our purpose." (97430894)

  • 10/10 Adel (Mature couple) 

    from Winchester , UY on  May 9, 2008

    the view.the size of the room

  • 8/10 Jennifer (Young couple) 

    from St austell , GB on  April 25, 2008

    "This was a good find, very close to both Victoria Coach and Train stations. The train station has a small shopping and food area inside which is handy if you don't want to go too far for a meal. Good central area, handy for tourists wanting to see the sights. Both the 2 main open top bus tours have stops very close. Staff were all friendly and hotel was clean in all the areas we were in." (97079918)

    Convenient location

    Our room had the lift going through it and it was noisy.

  • 3/10 Tina (Mature couple) 

    from Eastbourne , GB on  March 26, 2008

    "I would have liked to know there was no bar that there was no-where to sit while waiting to go into our room." (97271676)

    In the lower ground floor - no view, minute room, poor reception, tiny breaqkfast that was hardly edible - we have stayed in lOndon many times but this has been by far the worst hotel so far

  • 10/10 Anonymous (Mature couple) 

    on  April 11, 2007

    "We were, on the whole, very happy with our stay at this hotel. It met all of our requirements and the staff were always friendly, helpful and easily approachable. We would not hesitate to recommend it to anyone else in the future." (99397288)

    We liked the room and especially the balcony. The staff were friendly and helpful with all our questions. The morning breakfast had great choice and was excellent.

    There was a lack of hot water if you tried to have a shower after 7:30 in the morning. I understand that there were problems with the hot water and that it was being fixed but this happened during most of the 8 days that we were staying there.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous (Family with older children) 

    on  February 20, 2008

    "The hotel was situated within easy walking distance to the tube, theatres and centre of london. The accommodation was comfortable and clean and the staff were very friendly. We felt it was good value for money and we would certainly stay there again. The only thing I would like to have known before booking was the possible choice of outlook from our room as we were on the ground floor looking onto brick walls. Overall very good though." (97856651)

    the location was good....handy for the tube, theatre and centre of london

    no outlook from room, but then again, we weren't expecting one

  • 8/10 Rosemary (Family with older children) 

    from Bristol , GB on  February 6, 2008

    The accomodation was clean and comfortable

    I couldn't get cold water. Even after running the cold tap for a long time it was still warm

  • 4/10 Anonymous (Group of adult friends) 

    on  March 26, 2007

    "I was very pleased with the location, accessible to multiple transportation needs, in a clean and attractive neighborhood, and within easy reach of great restaurants. The check-in staff were very nice, and the full English breakfast was excellent and set in a very pretty room. The hotel needs to work on securing better cleaning staff. There were dirty clothes stuffed behind the pillows on one of the beds when we arrived, and they seemed incapable of replacing towels, regardless of how many times we asked for them and placed them in a pile on the floor. Finally, there is only one plug for the t.v, hair dryer, and tea maker ... rather absurd. The hotel is a little pricey, given the size of the rooms and the bathroom facilities; but I would probably stay there again anyways for its other advantages. I would be a little more assertive about room service, however." (99277479)

    The location is excellent; it is near Victoria Station, bus depot, and tour excursion booking location. There are excellent restaurants within very easy walking distance. Finally, the breakfast was very generous.

    The room service was extremely bad. There were dirtty clothes behind one of the pillows on the bed, and the maid never gave us fresh towells, in spite of the fact that we put them in a pile on the floor, and repeatedly requested fresh ones. One day she left a wet, dirty towel on our pillows.

    1 of 1 people found this review helpful:

  • 10/10 Andrew (Young couple) 

    from Maldon, essex , GB on  January 28, 2008

    "The hotel was very nice, plenty of information leaflets on offer. Tea & coffee facilities in the lounge aswell as the room, the room was perfectly clean. The breakfast area was well equiped & lovely & clean the staff were very friendly. Thoroughly enjoyed our stay there we would stay again & would not hesitate in recommending it to others." (97573314)

    Everything was spotless clean, the breakfast was excellent, really there wasn't anything we could fault.

    The room was very small but completely adequate.

  • 9/10 Margaret (Family with older children) 

    from Davis , US on  January 8, 2008

    "I would rank this hotel near the top of all hotels I have stayed at in London. It is clean, well-decorated and conveniently located. A full breakfast was included and was well prepared and served. The front desk was staffed 24 hours/day which was especially helpful for the insomniac in our party. Our stay there was thoroughly enjoyable." (97879750)

    The Elizabeth is a lovely hotel in an excellent location. The staff were very helpful, the room was well-equipped, clean, and quiet.

    No complaints.

  • 8/10 Wendy (Family with young children) 

    from Solihull , GB on  December 20, 2007

    "A pleasant hotel conveniently situated to visit the main London attractions. Comfortable bedroom and very nice breakfast." (97107501)

    Convenient location and good value for money.

    Nothing.

  • 9/10 Anonymous (Family with young children) 

    on  July 3, 2007

    The staff was extremely helpful and attentive. They were friendly and made the stay a positive experience for the whole family. Use of the park was invaluable for a family with energetic children.

    The room had some lapsed maintenance such as broken tiles in the bath, a lamp that didn't work, a torn seam in the carpet, and lack of consistent hot water during peak use times. It was, however, incredibly clean.

  • 8/10 Melvyn (Mature couple) 

    from Cottingham , United Kingdom;GB on  May 28, 2007

    "Very pleasant." (99998173)

    Clean,quiet and good for Victoria and Chelsea flower show.

    Two high steps into room (no 2).

  • 8/10 Michael (Solo business traveller) 

    from Barrowby , GB on  May 21, 2007

    Historic character and pleasant/clean presentation.

    Very few electrical points in room, poor TV reception, no satellite.

  • 8/10 Serge (Mature couple) 

    from Rueil malmaison , FR on  April 29, 2007

    "Good" (99690983)

    Central location

    Room a bit small

  • 8/10 Alan (Solo business traveller) 

    from Cherhill , GB on  April 22, 2007

    For central London the Elizabeth Hotel provided good value for money and the staff were professional and efficient. Relatively quiet position. Brreakfast was good. Generally a good overnight business hotel. No frills, but I didn't want any.

  • 9/10 Jennifer (Family with older children) 

    from Corona , United States;US on  March 31, 2007

    Clean room, friendly staff, and good breakfast.

    No hot water!

  • 7/10 Anonymous (Young couple) 

    on  March 21, 2007

    Personnel

    small rooms, no buffee for breakfast (only orders from table available)

  • 7/10 Anonymous (Mature couple) 

    on  February 21, 2007

    "The size of the room was not shown on web site." (99203382)

    close to victoria

    space in the room

  • 10/10 Virginia (Group of work colleagues) 

    from College station , United States;US on  February 8, 2007

    Our room was clean, comfortable and most satisfactory. The hotel staff was courteous and helpful. I have nothing but praise to give.

  • 8/10 Anonymous (Family with older children) 

    on  January 29, 2007

    CONVENIENCE TO SUBWAY AND PLEASANT PARK LIKE SETTING CLEAN ROOMS, NICE BREAKFAST CHOICE

    BATHTUB CURVED ON SIDES MAKING PLACING FEET SECURELY FLAT LIMITED SPACE NO handrail or non slip sections on bottom of tub only one thin large towel and one hand towel no washcloth for face need more towel supply

  • 6/10 Anonymous (Solo business traveller) 

    on  January 29, 2007

    "On arrival, the hotel is very clean and tidy. Expect a pleasant freshly cooked breakfast, plus cereals. The location is quieter than some hotels in the area but with no double glazing, traffic noise and planes on the Heathrow flight path can be heard. My single room was tiny with intrusive noise from the rooms nearby (squeeky floorboards). OK for one night." (99763996)

    Reception, breakfast room and stariways clean and newly carpeted. Good breakfast. For the area, fairly quiet - but expect aircraft and traffic noise.

    Very small room and a thin wall between next door. Footsteps heard late at night. OK for one night.

  • 4/10 Richard (Family with older children) 

    from Budleigh salterton , United Kingdom;GB on  January 27, 2007

    "We stayed in one of the 2 bedroom apartments which we found extremely useful as we have an 18 year old daughter and comparatively reasonably priced for London. The apartment was sadly very dowdy and in desperate need of a facelift, poor lighting with burnt lampshades and dead bulbs. Redecoration, new carpet and curtains desperately needed. We arrived on one of the coldest nights for some time and the rooms were freezing due to the heating not working, all staff attempts to correct the heating failed but the situation was dealt with quite quickly with the introduction of electric heaters. The english breakfast was a pathetic showing and overcooked. On the whole a very dissapointing experience, especially as this hotel has such great potential and the apartments make an ideal solution for families with older children. If you can live with the drab room conditions and are prepared for some housekeeping problems which you may need to sort out, the apartments are still relatively good value considering you have 2 bedrooms, sitting room, kitchen and bathroom for your exclusive use." (99760999)

    Convenient location. Quiet.

    Decoration of accommodation. Poor maintenance. Lack of heating in room.

  • 7/10 R (Other) 

    from Woking , UNITED KINGDOM;GB on  January 23, 2007

    "Overall the stay was not to bad apart from the issues raised above. The staff I encountered were polite friendly and helpful. Generally the room was clean and in good order. I did however feel that the room was rather crowded with beds for its size and as with a lot of Hotels the decorative order was old and tired. Doors could be quite clearly heard being opened and left to bang shut late into the night. This room being beside the Breakfast room was also subject to quite a lot of noise and foot traffic from early in the morning." (99924748)

    Good Kirb Appeal,Polite Receptionist,Clean Bedding,Ample Towels, Soaps and Shampoos etc in the Bathroom, Good Information Pack, Good Clean Bedding, Ample ensuite refreshments.

    A double bed plus two singles crammed into a room that should essentially be a Double room only, Hot Water took approximately 20minutes to come through the shower and gave off a foul odour, The English Breakfast was over-cooked. A lot of door slamming late into the night and very early in the morning echos through the room and disturbs your rest. The decor is tired and dated.

  • 8/10 Søren kynde (Young couple) 

    from Århus c , Denmark;DK on  January 18, 2007

    Central location close to Victoria. Friendly staff Nice room Varied breakfast Non-smoking room

    The drain was not cleaned in the toilet sink. The bed was a bit short when you are 1.8 m high.

  • 8/10 Anonymous (Mature couple) 

    on  January 15, 2007

    "It was ok for just an overnight stay.Convenient for the theatre.The staff were very pleasant." (99774907)

    It was very clean and the breakfast was very nice.

    The room was too small and so was the bathroom.

  • 4/10 Anonymous (Group of work colleagues) 

    on  December 18, 2006

    "As above and was told this was a good standard double room, would hate to see the small double available there! For the money I wouldn't bother, a Travelodge is going to give far better value and cleanliness." (99677623)

    Convenient location

    Room was unclean, for photos on website must have used the best wide-angle lens on the market as was tiny for a double. Shower was dirty, no bath.

  • 7/10 Anonymous (Mature couple) 

    on  December 15, 2006

    Room large enough for our needs. Plenty of hot water. Pleasant staff. Good choice at breakfast.

    TV not working properly, picture distorted. No licensed bar for late night drink after theatre.

  • 4/10 Garry (Solo business traveller) 

    from Crewe , United Kingdom;GB on  December 11, 2006

    "poor selection of programmes and small tv. terrible reception issues, 3 attempts to get my door key correct. simple breakfast request of 2 poached eggs on toast was I'm told not possible, so I had to be given toast separately (in halves), then two eggs separately, 5 minutes apart! no receipt on leaving, still awaiting it." (99390646)

    very clean

    poor tv bad breakfast service

  • 8/10 Anonymous (Other) 

    on  December 9, 2006

    "Comfortable and clean, good location and friendly staff." (99486588)

    Location

  • 8/10 Robert (Family with older children) 

    from Lymm , United Kingdom;GB on  December 8, 2006

    "I stay regularly at the Elizabeth and it gets better and better. The staff are friendly, the hotel feels homely, the rooms are clean and adequate rather than luxurious. The public areas are clean and quite elegant in an understated but thoughtful way The full breakfast is a great start to the day and nicely served. It is very fair value for money in a very good location. Recommended" (3305536492)

    Excellent location and comfortable hotel, good breakfast.

    Room a little small and rather old TV.

  • 9/10 Anonymous (Other) 

    on  December 3, 2006

    easy acsses to victoria train station,very welcoming by all staff.

  • 9/10 Barbara (Mature couple) 

    from Ridgewood , United States;US on  November 27, 2006

    "Staff was very nice, and the location was great. The room was small (as most European hotel rooms are) but adequate and well maintained, and shower had lots of hot water. Breakfast was a good value, too. We arrived by train and walked everywhere, and found the location was excellent for our purposes. My husband appreciated the Internet connection in the lounge area." (99713092)

    Location was very convenient, for walking to Westminster, as well as close to Victoria for tube and Gatwick Express.

    Like most English hotels, the room was very small. The guest in a nearby room smoked a pipe, which bothered me.

  • 9/10 Angus (Solo leisure traveller) 

    from Nelson , New Zealand;NZ on  November 26, 2006

    "The hotel was in pleasant surroundings yet close to Victoria. It lived up to the favourable reports shown on Active's web site. I would use it again if I had to use Victoria rail or bus stations" (3305505837)

    It was adequate

    The chatter amongst the staff in the breakfast room which distracted their attention from the job in hand

  • 7/10 Anonymous (Mature couple) 

    on  November 19, 2006

    "Good value and position for Victoria area - rooms at the back are probably less noisy than those at the front. Breakfast was good." (3305308132)

    Clean with satisfactory facilities.

    Room 7 was very noisy which resulted in a disturbed night - my wife got very little sleep!

  • 8/10 Wayne (Young couple) 

    from Stoke-on-trent , United Kingdom;GB on  November 15, 2006

    "good location, and value for money. clean room. only problem is the breakfast, we have heard the breakfast is nice, however, when we went for breakfast, we had to wait on the stairs with other couples and parties for tables to become avaliable. we waiting for a while with no joy, so went elsewhere. this was not very good at all, as we have paid for this to be uncluded in the price. not enough room in breakfast room for the amount of rooms on the hotel." (3305532995)

    location, nice sized room. good value for money

    breakfast

  • 10/10 Anonymous (Other) 

    on  November 14, 2006

    "Staff very friendly and informative. My ankle was swelling and the staff offered ice packs thru the night. I also used their phone that evening to summon a taxi for an early morning ride to Gatwick. Would definately stay there again." (3305533926)

    Great location, walk to Theater and Victoria Station, very clean room,

    Around 3am a loud voice from the street persisted for 45 minutes.

  • 9/10 Anonymous (Mature couple) 

    on  November 12, 2006

    Excellent location--convenient to tube and yet very quiet.

  • 6/10 Ines (Solo business traveller) 

    from Munich , Germany;DE on  November 7, 2006

    "I think that for a city like London the rate of the room is fair, and for this rate I didn't expect any luxury; single sooms are anyway hardly ever attractive. I have had less for my money in big cities. The area definitely has its charm." (3305408609)

    The location; certain cosiness.

    Room next to staircase (with swinging door) to breakfast room. Light over wash basin defect. No telephone in the room. I'm also not enthusiastic about rooms being available only after 14:00 pm.

  • 7/10 Anonymous (Solo business traveller) 

    on  November 4, 2006

    "Quick and easy process from start to finish" (3305430268)

    Quiet

    A bit small

  • 9/10 Daphne (Other) 

    from Didcot , UNITED KINGDOM;GB on  October 25, 2006

    "We chose the hotel as it was close to a particular venue, easy to find from Victoria station, excellent value for money with 1st class service in every respect. It was great to be welcomed by tea/coffee and chocolates in our room and the information booklets including maps were provided free of charge. Nothing was too much trouble and we felt most welcomed. Our twin room was perfectly situated in the hotel with a balcony overlooking the gardens." (3305526460)

    Typically english, personal service, unlike 'chain' hotels, great room with balcony overlooking gardens

  • 10/10 Denis (Mature couple) 

    from Solihull , United Kingdom;GB on  September 15, 2006

    "It overlooks a lovely park, Not all rooms are served by the Lift, Steps to access the front door" (3305101239)

    Lovely surroundings,area convienient for London attractions, Quiet, Handy for buses,trains, Taxi. Clean tidy well established rooms, good Breakfast, helpfull Staff bus route

    Nothing Just what I expected

  • 8/10 Andreas (Mature couple) 

    from 14631 , Sweden;SE on  August 9, 2006

    "The lack of direct lift access from some rooms would have been mentioned in the description of the hotel. A few (1-6) steps is not a problem but 10-15 are if hou have bulky/heavy bags." (3305032687)

    The room was big enoúgh - not too much furniture - to accomodate the beds (one diuble and one single). Bathroom with a window. No smell of smoke. Room was clean. Many pillows in the beds. The room was not too warm and there was a table fan stored in the closet.

    A steep and narrow flight of stairs from 4th floor (where the lift stops) down to room number 11 (and further steps up outside and inside the room). This was not good with heavy and bulky luggage. The fire alarm went on (false) several times on saturday 5th August around 11 am - when we were preparing for a wedding event. We had to go down the stairs and check. There was no bench for bags in the room. You have to place the suitcase directly on the floor.

  • 10/10 Tammy (Family with older children) 

    from Toms river , United States;US on  July 8, 2006

    quiet location, breakfast included, easy access to city transportation

  • 10/10 Elizabeth (Mature couple) 

    from Blackwood , United Kingdom;GB on  June 22, 2006

    "the staff on arrival were very helpfull and informative there is a bathroom to freshen up if you arrive to early for your room" (3304624559)

    the accommodation at the elizabeth hotel is first class arriving from voictoria station it is easy to find and on arrival you are offered tea or coffee and biscuites which i thought was very considerate of them and greatly appreciated

    nothing at all

  • 8/10 Adel (Mature couple) 

    from Winchester , United States;US on  June 16, 2006

    "the main disappontment was that inially we were given a small room .we had asked specifically for rms 28 or 29 when we made the resrvation 6 months in advace fortunately the recepionist was able to arrange for the move the follwing day." (3304075863)

    1. tiny tv 2. a single plug for tv ,fan, teamaker and hair dryer.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

hotel map

Hotels Nearby

Email me great deals & news

Why sign up?