Heathercliffe Country House Hotel, Warrington

Manley Rd, Frodsham, Warrington, WA6 6HB
2 star

Set amidst its own private 10-acre estate of park and woodland, the character of this traditional country house provides a unique environment in which to relax....

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£ Rooms from £75 (≈ $140) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 10/10 Sarah (Young couple) 

    from Llanelli , GB on  June 19, 2008

    "excellent" (97574568)

    excellent surroundings, quality hotel, friendly staff

    wardrobe in bedroom was of poor quality and wasnt in keeping with the excellent quality in the remainder of the room.

  • 8/10 Anonymous (Solo business traveller) 

    on  May 24, 2008

    "The directions to the hotel provided with my booking confirmation were very poor - I had to ring the hotel twice. This was frustrating as I had been working late and spending an extra amount of time driving in the dark was tiring." (97878320)

    Very quiet situation with lovely grounds and friendly staff.

    Radiators didn't seem to work and I was cold.

  • 10/10 Jacqui (Group of adult friends) 

    from Kilbarchan , GB on  May 18, 2008

    "This place is fantastic...the staff are VERY welcoming and friendly. The rooms were beautiful as are the public areas of the hotel. The hotel is set in gorgeous grounds, complete with sheep!! A real oasis of calm. Breakfast was great, freshly prepared using lovely produce. Hope to go back at some point in the future." (97175992)

    The location, proximity to train station, beautiful grounds

  • 10/10 Bridget (Solo business traveller) 

    from Warwick gates , GB on  May 2, 2008

    "Excellent" (97599599)

    Attentive staff,very clean surroundings, lovely view, good food

  • 6/10 Anonymous (Other) 

    on  April 8, 2008

    "Good location, easy to find. Room advertised as a suite, but was just a bedroom with too much furniture. I found it difficult to get help from staff to get directions or to leave the room key at 21.00 in the evening." (97588181)

    At 21.00 unable to find any staff at reception to get directions to another venue or to leave room key. No hairdryer in the room - took 15 minutes to get one at reception. Room advertised as a suite - it was a bedroom with too much furniture.

  • 9/10 Terry (Young couple) 

    from Hazlemere , GB on  October 31, 2007

    "We have originally booked the 4 poster bed suite, but on arrival that hadn't been booked by Active Holidays, so we could only stay in a Queens suite, however the room was very well equipped and decorated, and very very large with jacuzzi bath and shower, so perfect." (97141367)

    Nice friendly staff, nice hotel in lovely surrondings

  • 7/10 Anonymous (Mature couple) 

    on  October 3, 2007

    the room was lovely

    on first arrival got a terrible shock on how terrible the place looked for the price of the night,when booking this hotel it should of stated that it was getting refurbished it looked more like faulty towers,very old,i wished i had stayed in a bed and brekfast in town for half the price.

  • 7/10 Mark (Mature couple) 

    from Manchester , GB on  July 5, 2007

    It's cosy and historic background and some wonderful periodic furnature.

    Just the poor shower and the late check in and early checkout.

  • 9/10 Anonymous (Young couple) 

    on  July 4, 2007

    lovely location , excellent staff

  • 9/10 Jane (Young couple) 

    from Newcastle upon tyne , GB on  June 20, 2007

    The friendly staff and beautiful scenery

  • 8/10 Anonymous (Young couple) 

    on  May 23, 2007

    "There was a very warm welcome on arrival and the room was well equiped although decoration is becoming a little needy, bathroom had a rather erratic shower and a shower curtain wouldn't have gone a miss. Overall service in the hotel was excellent and I would return" (99168617)

    room was spacious and quiet, well equiped.

    for such a large room there was only a standard size double bed (not king size)

  • 4/10 Colin (Mature couple) 

    from Derby , United Kingdom;GB on  April 18, 2007

    "This hotel need lots of attention, the public rooms are ok but the bedroom was about as bad as it gets without walking out. We just call it our fawlty towers weekend" (99524057)

    food was good though we were not told it was only a continental b/fast

    the room was dirty, furniture was falling to pieces, had to ask for towels

  • 9/10 Anonymous (Mature couple) 

    on  April 18, 2007

    "I would have appreciated that breakfast details would have been noted on line" (99670821)

    Evening meal

    only continental breakfast served

  • 6/10 Anonymous (Mature couple) 

    on  March 13, 2007

    "Overall, our stay was very relaxing in a hotel that was very sedate, but a bit too quiet. We found the hotel to be rather dated and there could be room for improvement however the hotel is surrounded by beautiful gardens and the views were amazing." (99082772)

    Friendly hotel, a little dated but very clean, the grounds surrounding the hotel was beautiful and the views were amazing

    We found the hotel to be rather too quiet, a little dated, the bedroom was delightful, however there is room for improvement, the bathroom could have done with a revamp. The food was very nice but very expensive!!

  • 8/10 Anonymous (Solo business traveller) 

    on  March 10, 2007

    Nice and quite place. Nice restaurant, good food

    Room telephone was not working, impossible to regulate the water in the shower (cold or boiling!)

  • 8/10 Matthew (Young couple) 

    from Wirral , United Kingdom;GB on  January 31, 2007

    "Overall this was a pleasant experience with the hotel situated in a lovely area. Staff were friendly and helpful. Facilities (excluding shower) all met our needs. Room was spacious and comfortable." (99067552)

    Everything in our room was well prepared and clean on arrival. Staff were very welcoming and willing to help.

    Shower did not work properly (room 1).

  • 6/10 Anonymous (Solo business traveller) 

    on  June 17, 2006

    "A charming country house hotel from the outside, but quite a few deficiencies on the inside. Decoration from the 50's, with fading photographs of long-forgotten stars of radio and television. Public rooms are comfortably furnished, but my bedroom was shabbily furnished, with uneven floorbaords, ill-fitting door on the bathroom, and generally giving an air of neglect. An additional problem manifested itself on leaving the hotel, which claims to be only 5 minutes from the M56. That depends on the time of day - leave at 0800 and you'll sit in the Frodsham traffic snarl up for 20 minutes before you are clear of the village." (3304855913)

    Picturesque surroundings, olde-worlde feel. Good food and attentive service

    Poor standard of fittings in room, hand-held shower in bathroom, external windows filthy.

  • 4/10 Anonymous (Family with young children) 

    on  May 31, 2006

    Tired old hotel, with worn out rooms. And very expensive for what it was.

  • 7/10 Anonymous (Family with young children) 

    on  May 3, 2006

    "We think that the reacreational activities were overadvertised, or the staff was too busy to tell us about them. The room layout was excellent but the condition was an unpleasant surprise." (3304608830)

    Location, property itself, friendly atmosphere

    Restaurant was closed during our stay(indicated after reservation), room was in fairly poor condition (wobbly beds, bathroom door lock did not work, tiles had cracks and seals missings, light fitting looked old and tired, some broken, radiator thermostat did not work.

  • 9/10 Anonymous (Mature couple) 

    on  April 26, 2006

    "Really can't criticise anything apart from the decor. Both the staff and the food were fantastic - ideal for a quiet weekend in the country." (3304502567)

    Clean, comfortable bed. Large bath.

    Decor.

  • 8/10 Rosaleen (Mature couple) 

    from Stirling , United Kingdom;GB on  April 13, 2006

    "Dinner in the restaurant was superb and I would highly recommend it. The staff and owners were extremely friendy and helpful. Overall, a thoroughly enjoyable experience which I would not hesitate to repeat." (3304438228)

    Fabulous setting in a very peaceful location. A small and very welcoming hotel where your custom is appreciated and you are treated as a valued friend rather than a paying customer.

    Slightly disappointed that it was a continental breakfast that was served at weekends rather than a full english. The shower was poor in our room.

  • 7/10 Anonymous (Group of adult friends) 

    on  April 12, 2006

    "nice intimate dining experience in the restaurant. nice rooms with great views of surrounding countryside. Lack of stand up shower was not a positive for me." (3304377794)

    nice old place. great views from the front rooms!!

    lack of a proper shower.. not a fan of bath hoses..

  • 8/10 Linda (Same sex couple) 

    from Bromborough , United Kingdom;GB on  December 14, 2005

    "We had a very pleasant stay. We would have liked to have been informed about the works xmas party in the restaurant as we would probably have chosen to eat eleswhere if we had known there was a dinner dance on. We expected the restaurant to comply with description on the website which stated it was a la carte, with crystal and china wear instead we had a set menu with limited choice." (3304011881)

    Lovely large room, hotel in nice setting.

    shower was not very good, and they should tell people about the extra sitting room because myfriend and i went to our room instead of having a drink because the lounge was full and we did not know about the other room

  • 8/10 Anonymous (Young couple) 

    on  December 3, 2005

    Excellent and friendly service and a really interesting history to the hotel.

  • 6/10 Anonymous (Young couple) 

    on  November 1, 2005

    "well signed and easy to find. Received very quickly and shown to the room. lounge is very small and was fully occupied so nowhwere to go other than the room or restaurant. no area to sit at the bar. although B&B was advertised there is no english breakfast at the weekends this would have been a factor in booking. didnt eat there but the restaurant was given good review by my family and is definately popular with non residents so you need to book early." (2907181)

    looked for an old romantic building with lots of history in the countryside. hillside location with a wonderful view, nice big comfy beds.

    Decor needs a refit inside especially the bathroom, lots of creaky floorboards and bed creaked a lot too. Not ideal for young people. Early breakfast and checkout times.

  • 8/10 Mark (Solo business traveller) 

    from Gravesend , United Kingdom;GB on  October 14, 2005

    "the hotel was in a beautiful setting and offered comfortable accommodation at a reasonable price. The staff were particularly friendly and we were treated as individuals, unlike many hotel chains in this price range." (2825691)

    the setting and the staff

    the external appearance was rather charmingly shabby, but could be spruced up.

  • 4/10 Anonymous (Solo business traveller) 

    on  September 12, 2005

    "Room big but scruffy - poor bathroom - TV did not work well. Appalling lighting - no bedside light- horrible overhead lights. on the positive side - very quiet. Dinner (2 course) was OK at £9.95 but to be charged £2.50 for one coffee and £3.50 for an indifferent pudding is high.Had to wait for someone to serve me breakfast- bacon was horrid- overcooked and dry. Sausage was nice." (2726231)

    The situation - in the country and very quiet but convenient for Warrington area

    Reception and dining rooms OK but other than that very tatty and needs renovation.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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