Udny Arms Hotel, Newburgh

Main St, Aberdeen, Newburgh, AB41 6BL
3 star

Overlooking the beautiful, peaceful Ythan Estuary, 10 miles (16 km) north of Aberdeen, this charming 3-star hotel offers delicious food and a bistro that overlo...

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£ Rooms from $84* per night
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7/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
6/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
6/10 Performance of staff
7/10 Overall experience
7/10 Overall value for money
  • 8/10 Kenneth (Solo business traveller) 

    from Barrhead , GB on  August 10, 2008

    Food and service were very good. Staff were very efficient and friendly.

    Water pressure in the showers was poor.

  • 6/10 Paul (Other) 

    from Edinburgh , GB on  July 27, 2008

    "Pity about the room as the rest of the hotel was worthwhile. But I am not prepared to overlook the downside and would not stay here again." (108054955)

    Staff service good, food good quality

    Room antiquated. Bed uncomfortable. Walls very thin - first night extremely interrupted sleep through noise (mainly snoring) from adjacent room, which is totally unacceptable in a room costing £95.

  • 6/10 Anonymous (Mature couple) 

    on  July 13, 2008

    "It's in a beautiful spot and has tremendous potential as a country hotel. Just needs to be cleaner and better maintained. We received a good discount when we booked & would stay again but only at a strongly discounted rate." (108057445)

    great location and the food was good

    Bedroom good but the bathroom was not clean. Soap left in shower from previous occupant, dirty bath and tiles.

  • 7/10 Derek (Solo business traveller) 

    from Helensburgh , GB on  April 18, 2008

    Good Food, and friendly service

    Very small single room with very narrow bed

  • 10/10 Anonymous (Solo business traveller) 

    on  April 5, 2008

    "I thoroughly enjoyed my stay. I had no complaints nor could I make any comments on how to make changes as I really enjoyed the stay and will hopefully stay again." (97293273)

    Very Friendly, Professional staff, fantastic food, all set in beautiful scenary with fantastic views. I hope to visit again soon as well as when the Northern Lights are visible.

  • 9/10 Anonymous (Solo business traveller) 

    on  March 17, 2008

    the staff and the location

    my room door would not lock. If you put pressure onn the door it opened

  • 3/10 David (Solo business traveller) 

    from Nairn , GB on  October 15, 2007

    Kitchen and dining room staff were very proficient. Food good.

    Room cold. Central heating radiator non-functioning.

  • 8/10 Anonymous (Group of work colleagues) 

    on  March 12, 2007

    "Good clean friendly Hotel" (99824680)

    The host was a typical courteous country publican

    It was a bit out of Aberdean. So a car is best but it was good.

  • 8/10 Anonymous (Solo business traveller) 

    on  December 12, 2006

    Friendliness of staff; bed was of good quality

    Room was small; heating mediocre; shower just acceptable;

  • 8/10 Anonymous (Solo business traveller) 

    on  December 12, 2006

    "I like this type of hotel, great for relaxing after a demanding day at work. I particularly enjoyed the evening meals. The meals were first class. Unfortunately, the cooked breakfast did not live up to the evening meals (Sausage not cooked to my liking - brown all over - topside brown probably grilled and bottom side looked raw). Having noted these things, I did like the hotel and would book here again since this questionairre gave me the opportunity to point out the issues without wanting to cause offence." (99671939)

    The accommodation was comfortable and local to the organisation I visit.

    Rooms were a little cool for the time of year and blinds were a little ineffective in the bathroom.

  • 3/10 Alex (Solo business traveller) 

    from Dalgety bay , United Kingdom;GB on  September 20, 2006

    "fine for a stop over - food was good - but that is about it" (3305271250)

    The view from the dining room was excellent

    The quality of room furnishings poor - and service of mixed statndards

  • 7/10 Anonymous (Mature couple) 

    on  September 10, 2006

    "staff was polite but very reserved. Hotel was full of male travelers (mostly golfers) and we were the only couple while husband golfed I had nothing to do in the town (very boring)...would not go back again, need more activity." (3305015493)

    clean

    small and crowded room, no washcloths, so-so view

  • 7/10 Anonymous (Solo business traveller) 

    on  August 30, 2006

    Location good

    The room - nothing matched with table covering and bedspread looking like something bought in a charity shop

  • 7/10 Murray (Solo business traveller) 

    from Beckenham , United Kingdom;GB on  August 13, 2006

    "Really lovely quiet surroundings. Super cuisine, well prepared and expertly served." (3305153651)

    The restaurant.

    The reception was efficient but not too friendly. Even had another guest's bill attached to my credit card payment receipt.

  • 9/10 Anonymous (Solo business traveller) 

    on  August 9, 2006

    Great location, easy access and close to Aberdeen for business purposes - but far enough away to get some peace and quiet after work.

  • 6/10 Anonymous (Solo business traveller) 

    on  August 5, 2006

    Good location. Very quiet.

    Expensive, compared to premier travel inns. Rooms very small and dated.

  • 3/10 Anonymous (Solo business traveller) 

    on  July 22, 2006

    "Room to small and not very clean or modern. Noise pollutiion from the neibouring room early hours of the morning." (3305035911)

    Nothing

    Room to small and not very clean or modern. Noise pollutiion from the neibouring rooms early hours of the morning.

  • 10/10 Elizabeth (Solo business traveller) 

    from Tamworth , United Kingdom;GB on  June 15, 2006

    "the hotle is in a lovely location. The food was fantastic, menu choice was great. The room was very nice" (3304790767)

    lovely location, fantastic food

    n/a

  • 9/10 Anonymous (Solo leisure traveller) 

    on  June 11, 2006

    Nice location.

  • 8/10 Neil (Solo business traveller) 

    from Dunfermline , United Kingdom;GB on  April 19, 2006

    "I stayed in the hotel for a week and although it is quite far out of Aberdeen, it is very handy for Dyce, via a B road. Its in the quiet village of Newburgh, which has a local shop (and thats about it!) Overall, the hotel is clean, well presented, warm, has adequate (but rather dated) room fittings, and has gorgeous views of the neighbouring golf course etc. The staff could not be more helpful, and there was always someone on-hand to help. Food was amazing, especially the free cooked breakfast. Only thing that can be said about the bar food is that its quitre expensive. Overall, I had an enjoyable week and I would recommend this to anyone." (3304513841)

    Excellent service from staff, goregeous views, and amazing cooked breakfast!

    Price of meals was very expensive.

  • 7/10 Anonymous (Mature couple) 

    on  April 18, 2006

    "when we saw the Udny Arms advertised alongside the Waterside Inn etc we expected a more luxurious hotel than it was. The food was good, though expensive for the amount on the plate. We were happy with our stay but only because of the reduced rate of £50 per night B & B for us both. I really don't feel it was worth more than that." (3304516282)

    was quite comfortable

    no view no double-glazing

  • 6/10 Kenneth (Group of work colleagues) 

    from Grangemouth , United Kingdom;GB on  March 28, 2006

    "The room I was originally booked into is not in my opinion fit for purpose. It was drab, stained ceilings from roof leaks? My head would have virtually touched the ceiling when lying in the bed. I expect modern touches such as walk in shower or a shower above the bath as a minimum. The room I transferred to was good, however it cost an extra £20 for the pleasure. I believe Swallow group should have met this cost after supplying a substandard room. The staff were 1st class, the food was good. The heating was excellent." (3304412879)

    Public rooms, Staff very good

    Upgrade and refurbishment of rooms. The public rooms were very good.

  • 8/10 Stewart (Other) 

    from Lesmahagow , UNITED KINGDOM;GB on  March 10, 2006

    the food was first rate

    rooms were cold

  • 4/10 Anonymous (Solo business traveller) 

    on  March 10, 2006

    "The hotel is a little far from the towm but there is a bus-stop close by which goes into the centre of Aberdeen and also to the Conference Centre. The staff were very pleasant and helpful, but the room I stayed in was unclean. The bedside table was very dirty and I found nail clippings on the floor, which did not appear to have been hoovered properly. The bathroom was not as clean as I would have expected, and when I lifted the lid of the teapot in the room, it was full of old tea. Whilst the room, furniture and decor were not new, cleanliness was by far the main issue." (3304340857)

    Staff were very friendly and helpful and the food was fine.

    Overall the hotel would benefit from an freshen-up as far as decor is concerned and the rooms could be considerably cleaner.

  • 7/10 Anonymous (Mature couple) 

    on  March 10, 2006

    Cooking

  • 9/10 Mike (Solo business traveller) 

    from Musselburgh , United Kingdom;GB on  February 8, 2006

    "Overall I would say that you get good overall value for money. Don't expect satalite TV in your room or up to the minute room decor, it's not that type of hotel. You are a person and not just a room number!" (3304182089)

    Friendliness of staff and homely feeling of the Hotel. I am always made to feel very welcome.

    Since being taken over by the Swallow Hotels group not much has changed, thankfully, although the menu has changed, twice, and I am afraid to say it's not as good as it used to be.

  • 5/10 Julie (Solo business traveller) 

    from Warrington , United Kingdom;GB on  February 4, 2006

    "Expected a better standard of accommodation for rate. Would not recommend this hotel as the standard left a lot to be desired. The rooms were below standard and the decor was shabby. Although the staff were friendly and the food was enjoyable." (3304191106)

    Food and staff

    Standard of room was very poor, eg. decor. and temperature

  • 5/10 Anonymous (Solo business traveller) 

    on  January 28, 2006

    update the facilities in the room. NO remote control on tv, trouser press didnt work. Alarm clock dated back to the 70's

  • 9/10 Anonymous (Solo business traveller) 

    on  December 7, 2005

    "I would have liked some pictures of the accommodation, explained how far it was from Aberdeen. Apart from that I thought the service was great, staff very friendly and accommodating, food was excellent and the building well presented." (3003610)

    Clean, well appointed, very friendly staff.

    Room was cold although heating on.

  • 8/10 Anonymous (Solo business traveller) 

    on  November 26, 2005

    "This is not a modern plastic hotel and has a friendly homely feel. Bar menu was plain and food was good. I would stay here again." (2966153)

    Homely, excellent views, but no double glazing and bathroom had clear window glass.

    Room needed updating - bar was cold

  • 5/10 Anonymous (Solo business traveller) 

    on  October 31, 2005

    "The hotel is on the main high street at Newburgh - traffic noise for a large part of the evening and again in the morning." (2894086)

    Bed comfortable, staff polite

    Room lacked a shower and lacked hot water to run a bath. Despite being advertised as a non-smoking room, room stank of cigarette smoke.

  • 9/10 Danny (Mature couple) 

    from Thurso , United Kingdom;GB on  October 30, 2005

    "I enjoyed the short stay and will use this Hotel again. I shall recommenend it to others. Quality of food and service was excellent." (2899125)

    Quiet area, Good service Excellent Friendly Staff.Stunning views

  • 5/10 Stephen (Solo business traveller) 

    from Hamilton , United Kingdom;GB on  October 18, 2005

    "The rooms require upgrading as the general look is very dated. However, the food was really good and the service of the staff was first class. I would recommend the hotel but with the provisios stated above." (2848885)

    Food was excellent.

    Upgrade required in the rooms.

  • 8/10 Marie-claire (Young couple) 

    from Reading , United Kingdom;GB on  October 9, 2005

    Location

    The rooms could have been cleaned more thoroughly. We found a spider which had been dead for some time in our room. Could also play some music during meals.

  • 6/10 Alex (Solo business traveller) 

    from Largs , United Kingdom;GB on  October 2, 2005

    "This hotel has a view of itelf as grand, and it is in some regards, but I would have been happier if they had the forethought to put the heating on in the room at least three hours before letting. It is disconcerting to enter a cold hotel room, and it took a long time to heat up. I did not feel that it was welcoming." (2797884)

    The room was cramped. The room was cold. In particular the shower/toilet room was very small and very cold. The TV could have freeview or equivqlent.

  • 7/10 J l (Young couple) 

    from Ripon , United Kingdom on  July 9, 2005

    "A relaxed and friendly hotel. The food is good although maybe a little plain. A traditional hotel, with few mod cons, though certainly clean. This was our second stay at the Udny and we would use it again." (2475489)

    The delightful view over the golf course

    Bathroom facilities

  • 4/10 Anonymous (Group of adult friends) 

    on  June 2, 2005

    "The hotel needs upgrading then it would be good as it has a nice location. The food is good but the dining room needs some attention - maybe white tablecloths would be better than worn out tables. I have actually told all my golfing friends to find another hotel!" (2137971)

    The restaurant food was very good if a little expensive for the surroundings

    The rooms were very poor and old fashioned, our room had a cracked basin!

  • 9/10 Phelim (Solo business traveller) 

    from Athlone , Ireland;IE on  April 26, 2005

    "I would be happy to stay in the Udny Arms again. It was clean comfortable and well appointed. It has an old world feel, without being stuffy. The food was excellent. The staff were efficient and friendly. The only reservation I would have as a business traveller would be that the morning traffic en route to Aberdeen can be pretty bad." (2179127)

    The Udny Arms is a very homely & comfortable place to stay. The atmosphere is relaxed and friendly. The food is excellent.

  • 9/10 Mark (Solo leisure traveller) 

    from Sherborne , United Kingdom on  September 3, 2004

    very flexible staff, provided an early breakfast so we could catch our flight, excellent food

    rooms quite cold

  • 6/10 Ronnie (Young couple) 

    from Ussel , FR on  April 11, 2008

    Chambre agreable mais assez petite

    Temperature de l'eau instable. pas de pression dans la douche Petit dejeuner lamentable (et pourtant c'etait juste des toasts)

  • 5/10 Xavier (Group of work colleagues) 

    from Saint etienne au mont , FR on  July 3, 2007

    "un très mauvais rapport qualité prix" (99648683)

    environnement calme ; facile d'accés proximité du golf ; bonnne cuisine

    petites chambres salles de bain vétuste

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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