Barceló Harrogate Majestic Hotel, Harrogate
Ripon Road, Harrogate, HG1 2HU
An impressive 19th century hotel nestling in the centre of Harrogate, adjacent to the Harrogate International Centre and a short stroll from the famous Betty's ... more
£
Rooms from £89
(≈ $157) per night
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8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Derek ( Young couple)
from Manchester , GB on January 30, 2008
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John ( Solo business traveller)
from Kenilworth , GB on November 10, 2007
good rooms, food, leisyre facilities. Excellent young Bar & Restaurant staff
mediocre Reception, insidious £7.50 parking charge
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Victoria ( Other)
from Newcastle upon tyne , GB on May 3, 2008
"I got a very good rate for my stay but as you will see from the above comment the first night was very poor. Also I asked for porrige for breakfast and it was so poor I could not eat it. However, all was redeemede by the staff at reception who when I complained about my room immediately changed it and upgraided to a delightful room on the second floor with no extra charge" (97654724)
The ambience of the public rooms was good
The first nights was extremely poor - the bed was short and the mattress lumpy. the blanket was a felted ancient apology for a bed covering. I was astonished that a four star hotel (albeit refurbishing) could have presented a bed of such a poor standard.
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Peter ( Mature couple)
from Coventry , GB on May 8, 2008
Excellent location, rooms were very spacious, staff were excellent, dinner was also excellent.
Paying for parking, being billed for breakfast without having had it, ceiling in room falling down, for the price of the room £140.00 per night I think breakfast should be included.
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Geoffrey ( Mature couple)
from Winnersh , GB on February 6, 2008
"Enjoyed our stay, first time in Harrogate. Would come again and stay at Majestic. Reception very helpful, moved us to a room higher in hotel as there was a do on the Friday and Saturday nights and we might have been disturbed by the noise. Had an excellent meal in the restuarant on Friday evening, good value for money. Very attentive staff, helpful but inobtrusive." (97734197)
Good central position, quiet.
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Anonymous ( Mature couple)
on March 24, 2008
"Overall we enjoyed our stay with you and especially enjoyed the gym and pool facilities. The service regarding food and drink was excellent. If in the near future we were in the area we would consider staying with you again." (97341185)
Hotel was clean snd tidy, staff were very polite and helpful.
Our room clean but in need of re-vamp,ie carpet tatty and bathroom needs to be updated
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Anonymous ( Mature couple)
on April 3, 2008
"Overall a pleasant enjoyable stay. The Staff pleasant & helpful." (97273326)
Clean.
A little TLC required, although it is appreciated it is an old building.
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Anonymous ( Mature couple)
on October 27, 2007
Friendly staff
Bathroom could do with a facelift
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Anonymous ( Family with young children)
on December 29, 2007
"We were very happy with our week-end away. The room was big and comfortable with views over the town, the check in process was handled in a friendly and professional manner, breakfast was pleasant and the staff were all very friendly and willing to go the extra mile to make our stay memorable. We have no complaints and would recommend it highly. Can't wait to go again!" (97674343)
The room was very large with two king size beds, a 3 piece lounge, big wardrobe and still plenty of space to spread out
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Jonathan ( Solo business traveller)
from Rippingale , GB on October 19, 2007
"Like many hotels of this type it has a good location and great potential. The reality is that money has not been spend to maintain what was once a very plush hotel. Very much a British seaside feel with everything looking like it was past its best." (97120915)
A very grand building and very well situated in Harrogate.
The whole hotel felt tired and tatty. My room had cobwebs on the ceiling and cracks in the plaster in several places.
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Paul ( Mature couple)
from Whitby , GB on March 20, 2008
"The room was old and tatty. The bathroom smelled and there was mould around the bath. The bed was hard and uncomfortable. The pillows were like rocks. There was only one blanket on the bed and that looked like it had been there since the hotel opened. The beauty treatments that we had in the orchid rooms were excellent and good value for money." (97383501)
The beauty treatments that we had in the orchid rooms were excellent and good value for money.
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Anonymous ( Solo business traveller)
on December 4, 2007
"WOULD NOT STAY AT THIS HOTEL AGAIN, STRONGLY DISAGREED WITH THE £7.50 CHARGED TO PARK AT HOTEL OVERNIGHT" (97955255)
NOT VALUE FOR MONEY
ROOM POOR
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Anonymous ( Mature couple)
on November 16, 2007
The location in the centre of harrogate
The charge for car parking.
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Anonymous ( Other)
on September 10, 2008
"A great hotel that offers modern and efficient facilities but housed in the splendour of a beautiful old building steeped in history and charm." (108048265)
Beautiful surroundings with an old world charm, complimented by great customer service and an excellent dining experience.
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Anonymous ( Mature couple)
on August 18, 2008
Good staff
Hotel in drastic need of major refurbishment. Room very poor for the cost of stay.
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Linda ( Solo business traveller)
from San jose , US on November 9, 2007
"I would stay at this hotel again, great location." (97627643)
I loved the old building and all the details of it. The staff was great and very helpful and friendly.
I did not like the restruant at this hotel, the staff was not up to par.
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Steve ( Solo business traveller)
from Brighton , GB on October 16, 2007
Very large and spacious room
Hotel looks a bit old and tired
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Anonymous ( Mature couple)
on July 12, 2008
"A good central location and a pleasant stay." (99174447)
Old fashioned, traditional hotel which is just what we were looking for. As retuning customers we found that the hotel has improved since the last time that we stayed. Staff were friendly and efficient and very helpful.
Food was a bit variable depending on choice made. Breakfasts were very good.
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Anonymous ( Solo business traveller)
on September 30, 2007
"I should certainly stay at the hotel again, though perhaps as a solo woman I would make arrangements to get back late which didn't require me to walk through the grounds from the road, which I found uncomfortably dark." (97484771)
It was extremely spacious, well-laid out and had an excellent view. Little extras - such as the quality of the soaps and shampoos, and the splendid bath-robe - were of high quality.
I found the bed - which I believe was two twin beds pushed together to make a large double - somewhat uncomfortable, with a rather thin covering.
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Paula ( Mature couple)
from Bristol , GB on June 1, 2008
"We really enjoyed our stay and think that the fact we had a smart room made a big difference, especially given the miserable weather. The restaurant staff really were exceptional." (97108469)
Efficient and very helpful staff (especially in restaurant); our room - a refurbished one - was contemporary and chic with a great bathroom and enormous, comfy bed. Evening meals in the restaurant were also very good and excellent value. Access to on-site leisure facilities and swimming pool was a real plus.
Car parking on site at £7.50 a day is an insult! we chose instead to park gratis in a street 200yards away. Breakfast was good overall but why not REAL scambled eggs?? Leaking and cracked roof into leisure complex, with strategically placed buckets on soggy carpet to catch the rain, is not what you'd expect in a 4* hotel.
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Derek ( Young couple)
from Church fenton , GB on September 26, 2007
our room was small and dated, the finish was poor. The bed covers were worn and the TV remote's batteries were flat. the gym facililty was in poor working order (no proper lighting in pool area, shower not working)
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Emily ( Young couple)
from Barnsley , GB on August 1, 2007
Staff were very friendly
Price of breakfast
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Anonymous ( Mature couple)
on August 1, 2007
"General quality of service formn the staff was superb" (97386026)
Excellent setting and comfortable spacious rooms
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Anonymous ( Solo business traveller)
on February 1, 2008
"Very poor shower, no power" (97445680)
Atmosphere, Food
Bathroom
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Anonymous ( Solo business traveller)
on July 28, 2007
"My room was excessively warm. The food was excellent. There could be a wider range of beer available. The reception desk is in too small an area." (99387100)
The bulding itself ia superb piece of late Vistorian or early Edwardian style. Splendid!
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Nicola ( Group of adult friends)
from Dumfries , United Kingdom;GB on July 19, 2007
It was very central.The staff were really efficient and friendly.
I know the Harrogate Fair was on but the price of £120 for the room only was over priced I had holes in my sheets and the accommodation was a bit tired.
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William ( Young couple)
from Clitheroe, lancashire , United Kingdom;GB on July 13, 2007
"we had plans to play tennis and this was not possible, although we did complain and were given a free bottle of champagne. A bit like a building site as previuosly covered, i would ask more questions when booking next time re the event that you hold, although we were celebrating my birthday so next year i would probably look for somewhere else if the event is on, this would be disappointing, as the room was fantastic." (99792466)
very nice room
alot of work men about a bit like a building site due to an exhibition on, i think, although this was not explained to us
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Patricia ( Mature couple)
from Wedmore , GB on July 2, 2007
"The breakfast was indifferent ,had little choice and poor service. One week later we stayed in a hotel in Reading , costing 1/3 the price and had a choice of mango, melon, pineapple, orange grapefruit kiwi fruit and blackberries, all fresh, for breakfast.Which hotel would you recommend?" (99254015)
The external appearance of the hotel was very impressive,but the service and facilities did not live up to expectations.
The sheets and pillows had not been changed from the previous occupants and at 11.30 p.m.when we came back to the room we had no choice but to sleep on them.
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Anonymous ( Group of adult friends)
on June 20, 2007
"Everything about the hotel was great including location and facilities. The only complaint I would have was the check out procedure which is very slow as everyone is checking out at same time and this causes a delay in checking out." (99641664)
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Anonymous ( Group of adult friends)
on June 10, 2007
"The perfect location for a weekend break. Beautiful surroundings & excellant faciliities. Dinning IN is a definate must, such a pleasant atmosphere & a more delicious A'la Carte meal i have yet to try, astounding value aswell. A little bit more information about the swimming/sauna facilities would have been helpfull on arrival but readily availabe on request. A Hotel with real character that I cant wait to return to." (99954799)
The room size, it was very spaceous & comfortable, also the en suite had a lovely deep bath with a wicked power shower - spoilt for choice!!
The beds are on wheels & they keep moving if your a restless sleeper!
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Christopher ( Mature couple)
from Huddersfield , GB on February 15, 2008
"enjoyable be back again" (97283660)
helpful staff
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Anonymous ( Mature couple)
on March 5, 2007
"whilst not perfect, good sized room, leisure centre with pool and gym, car parking, close to town with good views of town on side i was on. Overall feel a bit run down with need for (ongoing) renovation in bathroom for example. Restaurant menu not brilliant but adequate and with good service. Overall a typical Victorian spa hotel with the unique features you'd expect." (99984060)
classic spa resort hotel pool & gym car parking
a bit run down although under renovation
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Paul ( Group of work colleagues)
from Ledsham , United Kingdom;GB on January 18, 2007
"the hotel is big and impresive but needs a complete refurb" (99030487)
location
desperatly needs refurb
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Anonymous ( Mature couple)
on January 18, 2007
"Very nice hotel in large grounds and we got the room at a good price. Car park confusing as it looks like you have to pay, but as a guest you don't; also hard to find the way out!" (99795491)
Good quality furnishings
Room a little small
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Anonymous ( Young couple)
on January 17, 2007
"It was a fantastic building drenched in exciting history & the leisure facilities were excellent. However this was overshadowed by little care given to interior design, maintenance & attention to detail. Hotels in the 21st century can not survive on history alone & investment on the surroundings is needed to ensure repeat business." (99677210)
The history, the customer service, staff & the architecture
The interior decor was worn & very mis-matched pieces of furniture & styles. Also the majority of the decor looked grubby, shabby and old.
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Anonymous ( Mature couple)
on January 9, 2007
more tv channels would be most beneficial
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Anonymous ( Family with young children)
on January 1, 2007
location excellent for town; pleasant staff; leisure facilities (pool etc), comfortable room.
Room service - rang several times to order food and there was no reply!
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Graham ( Solo business traveller)
from Sheffield , United Kingdom;GB on December 13, 2006
"Awful breakfast - congealed and unimaginative" (99296458)
Shabby and poor quality - light bulbs not working , windows not closing properly
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Anonymous ( Group of work colleagues)
on December 11, 2006
Has greatly improved since I last stayed.
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Roger ( Young couple)
from Frimley , GB on May 10, 2007
"This hotel clearly has a great deal of history behind it and was obviously quite a splendid place in its time. However it is now in need of a major refit to bring it up to date. I Was impressed with the bathroom in our room, but about the newest thing in the hotel. The trouser press and hairdryer looked as if they came from a car-boot sale. This sort of thing can be easily fixed. However, on a more general note, everything is just old. The doors around the hotel, the lifts, the windows are all old - and I don't mean 'old-quaint', I need old-worn-out'. To get this place up to its past splendour will be a huge and expensive undertaking. The question is, can Harrogate's tourist and conference industry make it economically viable? Having said that, the room rate reflected this and I would not hesitate to recommend the hotel." (99361983)
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Anonymous ( Young couple)
on March 28, 2007
"We had a lovely time and found the staff to be extremely friendly." (99327769)
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Anonymous ( Young couple)
on December 9, 2006
"I felt for the cost of the hotel the least I could have recieved was a comfortable bed and this was not provided. I feel I could have booked a budget hotel and had a better nights sleep. The bed was old and lumpy and the sheets were cheap and itchy" (99352598)
service was fine
the bed was very uncomfortable to the point where it was impossible to get a good nights sleep
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Anonymous ( Group of adult friends)
on November 30, 2006
it was very central and a great location
nothing really
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Anonymous ( Mature couple)
on November 17, 2006
"Pleasant surroundings and staff. breakfast excellent quality" (99933938)
Spacious, comfortable bed
Problem with bethroom door
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Andrew ( Young couple)
from Oldham , United Kingdom;GB on November 8, 2006
the overall appearance of the hotel is very nice.
the room wasnt quite as posh as i was expecting. we had the premium double room, and it didnt seem as good as other hotels ive stayed in.
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Roger ( Young couple)
from Bradford , United Kingdom;GB on November 8, 2006
"spa treatments not available on sundays" (99627601)
large bed
small television shower head dated
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Anonymous ( Young couple)
on November 8, 2006
"Generally we had a good time but everything was definately below standard for the potential of the hotel. The room looked tired, as did a lot of the hotel. There were items left lying around such as boxes etc and the breakfast was not much better than the local greasy spoon. However the staff were efficient and nice. I was a bit disappointed in how un-majestic the Majecstic was." (99676249)
the hotel was large and wide open
The hotel had not been properly cared for and was looking very tired. Quite disappointing given the wonderful pictures that were provided
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Wendy ( Solo business traveller)
from Beverley , United Kingdom;GB on November 5, 2006
"Too expensive." (99811565)
Roomy and spacious
Television too small, carpets filthy, buffet breakfast was cold.
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Mike ( Mature couple)
from Brough , United Kingdom;GB on October 31, 2006
"Sorry. I have very limited time. The whole experience was good. The hotel was quiet, well equipped and well placed. All the staff with whom I had contact were efficient, helpful and pleasant. And the food was good." (99390159)
It was a lovely olde-world suite, in a very charming traditional Victorian hotel, and very well located within Harrogate.
Only that I had not booked a second night.
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Anonymous ( Mature couple)
on October 30, 2006
"we requested a paper in the morning but never recieved one." (99529804)
location breakfast was fine.
decor was dark, unattractive and old fashioned. bathroom had mould. Tea/coffee and toiletries were very minimal and basic.
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The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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Large bedrooms,friendly atmosphere. Ideal location and grand old building.We had a very relaxing weekend break.
You can tell the Majestic has been a very impressive and exclusive hotel in the past. Sadly it is now looking a little tired.The hotel requires re-decoration all the way through both inside and out.
9 of 9 people found this review helpful: