Best Western Cedar Court Harrogate, Harrogate

Queen Building, Park Parade, Harrogate, HG1 5AH
4

Welcome to the Cedar Court Hotel, Harrogate's first purpose built hotel dating back to 1671, yet completely refurbished and re-opened in 1999 and now offering a... more

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£ Rooms from £59 (≈ $108) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 9/10 Anonymous ( Mature couple) 

    on  May 29, 2008

    "Previous stay gave me an idea about the hotel and it's location. Fair price, convenient, clean, quiet, courteous staff and parking is most convenient." (97131349)

    Convenient location, pub food reasonably priced and delicious, complimentary car park, room clean and staff efficient.

    Room was very warm, could have used a fan.

    2 of 2 people found this review helpful:

  • 10/10 Anonymous ( Mature couple) 

    on  March 19, 2008

    "We booked this hotel because we were to attend a function in Harrogate and the Best Western proved to be very conveniently located. It was easy to find and a short walk from the middle of the town. The room was comfortable and had in it everything we would have expected.It was also quiet which we consider to be an imporatnt feature in a hotel stay. The staff were helpful and pleasant and we would recommend this particular hotel. We did not eat in the hotel so cannot comment on that aspect." (97651631)

    The location and external appearance of the hotel.

    The location of the restaurant did not appeal to us, a bit public as if you would be eating in the foyer.

    3 of 3 people found this review helpful:

  • 10/10 Anonymous ( Group of adult friends) 

    on  April 18, 2008

    Convenient for Harrogate City centre staff very helpful (ordered a taxi for us)

    Bar prices were very high but its to be expected!

    2 of 2 people found this review helpful:

  • 9/10 Christine ( Group of adult friends) 

    from Keyingham , GB  on  May 28, 2008

    "Excellent situation for access to town and other amenities. Staff very friendly and helpful. Restaurant and brassiere were also very good. The only fault we (two couples) had was the exhorbitant price of drinks at the in house bar - all hotel bars are expensive but the drinks here were really over priced. Everything else was spot on and we would still use the hotel again despite this fault." (97724883)

    Spacious

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Young couple) 

    on  May 16, 2008

    "hotel ideally located for town centre but makes you feel as though you are staying in the countryside because of the open aspect at the front of the hotel." (97344124)

    the size of the room was larger than expected.Beds very comfy. Lovely view from our room located at the front of hotel

    A small fridge would have been useful

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Mature couple) 

    on  May 16, 2008

    "Lovely hotel in an excellent location, less than 10 minutes walk from the city centre, and overlooking open park land. Although it is on a main road and we were in a room at the front, we were not troubled by traffic noise even with the window open. Even a wedding party in the reception rooms could not be heard. Staff were helpful & courteous. Breakfast was served in a lovely bright, sunny room and was good, if a little expensive." (97861701)

    Excellent large room with a lovely big comfy bed & a window overlooking the park

    Breakfast was quite expensive, but no more so than any other 3*

    1 of 1 people found this review helpful:

  • 9/10 Teresa ( Solo business traveller) 

    from Pewsey, woodborough, wilts , GB  on  March 16, 2008

    "We found the hotel to be very clean and tidy, there was a good selection of choice for breakfast. Would have liked the option to have breakfast included in the initial cost when booking, however, do feel we had value for money. Staff very helpful and polite." (97002193)

    Best shower I have ever used in a hotel

    2 of 2 people found this review helpful:

  • 7/10 Anonymous ( Family with older children) 

    on  August 12, 2008

    "As above" (107221579)

    Convenient location. Interconnecting rooms that were very useful for family with young children. Quiet with friendly helpful staff

    Tired appearance. Room were uncomfortably hot and it was very overpriced for what it was. It may have once been a four star hotel but it isn't now.

  • 8/10 Robert ( Mature couple) 

    from Normanton on trent , GB  on  December 5, 2007

    "needs to be more staff on check out desk in morning. we had to wait about 30mins to check out but overall hotel was very good" (97236317)

    2 of 2 people found this review helpful:

  • 8/10 David ( Mature couple) 

    from Chester , GB  on  July 13, 2007

    no nonsence /no pressure/free parking/minutes walk from town/no hidden charges

    3 of 3 people found this review helpful:

  • 5/10 Anonymous ( Young couple) 

    on  August 10, 2008

    Staff incredibly rude

  • 7/10 Anonymous ( Mature couple) 

    on  July 25, 2008

    "Overall, we had an enjoyable stay though we didn't use any of the facilities in the hotel (bar, restaurant) so our experience was rather limited" (97417854)

    Location of hotel, comfortable albeit small (standard) room, large bathroom

    Staff could be a little more friendly and helpful

  • 10/10 James ( Solo leisure traveller) 

    from Bradford , GB  on  December 31, 2007

    "The hotel staff put themselves out to do anything they could to make the stay comfortable. The only problem was my room television broke down but between my reporting it, having breakfast and returning, the housekee4per had replaced it. Good service al round, I am a NVQ assessor in the licensed trade and I could find no fault with the service I received, well done to all." (97468136)

    Could not fault anything

    Nothing

    1 of 1 people found this review helpful:

  • 8/10 Paul ( Solo business traveller) 

    from Braintree , GB  on  July 14, 2008

    "Good" (108044730)

    Nice hotel, good parking (important in Harrogate)

  • 9/10 Anonymous ( Young couple) 

    on  July 6, 2008

    "Very good." (97303433)

    Great value, very clean overall, functional, loved the duvet

    pillows need replacing,extremely uncomfortable. TV lower than height of bed so had to put on side table to watch. No spare pillows, no spare blanket, only one shower wash. Looked as if our room was for single occupant.

  • 5/10 John ( Group of adult friends) 

    from Leigh-on-sea , GB  on  July 2, 2008

    "Breakfast and staff level of service in bar and restaurant was satisfactory." (97629538)

    Central location to Harrogate, bar staff friendly and helpful. Room comfortable.

    I booked a twin room online 6 weeks prior to visit but no twin rooms were available at check-in. I was initially offered the honeymoon suite with a put-up bed for my son. This I rejected and requested reception find me another hotel. I was then offered a single room and the honeymoon suite for the same price as a twin, which I accepted. The toilet in the suite did not flush properley and I reported this to reception after the first night but still was not fixed at check-out on day 2 of our stay. There was no hot water in the hotel on the 2nd day.

  • 10/10 Darren ( Young couple) 

    from Barrow upon humber , GB  on  July 2, 2008

    The only slight negative was the slow lifts and badly signed stair access

  • 10/10 Anonymous ( Young couple) 

    on  October 16, 2007

    Room was large, comfortable, clean with all the usual amenities.Staff were helpful, efficient and friendly. Food both in the bistro and in the lounge was excellent.

    would have liked a proper drinking glass and a clock

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Solo business traveller) 

    on  June 27, 2008

    "good" (97862369)

    clean facilities and service good

    bar staff a bit unsure about correct change ,eg given wrong change

  • 7/10 Anonymous ( Group of work colleagues) 

    on  June 22, 2007

    "The hotel was clean and the room was a fair size. The reception staff were friendly and helpful. It was suitable for my one night's stay and good location for the conference centre." (99682142)

    Location was good for the conference centre and the reception staff were helpful and friendly.

    The television reception was awful and the breakfast staff spoke very little English so I had to ask 3 different people for some sugar to put on my cornflakes. One suggested I added a sugar cube.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Young couple) 

    on  June 19, 2007

    "This was a really good hotel for the money. We paid £59 for a one night stay. Staff were friendly and efficient and the hotel was very quiet and comfortable." (99664498)

    Friendly helpful staff. Very quiet rooms, ample parking.

    Bit further out of town than some other hotels but still not too far. Toilet had flushing problems and was cracked in places (though it had been repaired).

    1 of 1 people found this review helpful:

  • 10/10 Nesta ( Mature couple) 

    from Sheffield , GB  on  June 14, 2007

    "Impressed just driving up to the main entrance! Lovely room, very comfortable. Friendly staff. Enjoyable breakfast served in an elegant, spacious room. Great location, few minutes from the town. We would love to come back some day. Thank you!" (99196586)

    Everything.

    1 of 1 people found this review helpful:

  • 8/10 Gemma ( Young couple) 

    from Colwyn bay , GB  on  March 14, 2008

    "Easy, straightforward, pleasant staff, lovely hotel, nice large clean rooms, only problem was that the details led me to believe we were in the centre of Harrogate and we were further out than expected so no walking into town with ease." (97496340)

    A lovely room with a fantastic view and great value for money.

    Further out of town than the details led me to believe.

  • 9/10 Anonymous ( Young couple) 

    on  May 31, 2007

    "BATHROOM WAS BASIC, WOULD HAVE EXPECTED MORE FOR AN EXECUTIVE SUITE. BREAKFAST WAS GOOD - VARIED CHOICE OF FOOD. THE HOTEL WAS VERY CLEAN AND OVERALL VERY NICE. WOULD DEFINATELY GO BACK." (99626139)

    THE EXECUTIVE DOUBLE ROOM WAS VERY SPACIOUS AND VERY IMPRESSIVE.

    MOST OF THE STAFF SPOKE VERY LITTLE OR BAD ENGLISH WHICH I DID NOT LIKE AT ALL.

    1 of 1 people found this review helpful:

  • 10/10 Terence ( Mature couple) 

    from Egremont , United Kingdom;GB  on  May 7, 2007

    "This hotel is well located for road access and within a short walking distance of the town centre. Both private and public facilities are first class. The view over the gardens and adjacent parkland are very therapeutic. Car parking is superb. All the staff encountered were polite and helpful. Breakfast is served in an attractive restaurant area and was more than adequate in both quality and choice. The only minor blemish was the queue for checking out on Sunday morning." (99280184)

    Clean, airy and well equipped bedrooms. Ample car parking. Public facilities first class. Staff very helpful.

    1 of 1 people found this review helpful:

  • 8/10 Dean ( Solo business traveller) 

    from Nottingham , United Kingdom;GB  on  May 4, 2007

    i have stopped in this hotel 5 times in the last ten years. the hotel is set in a great location and the staff are really helpful.

    1 of 1 people found this review helpful:

  • 8/10 Frank ( Family with young children) 

    from Otley , GB  on  May 3, 2007

    "Generally good service, happy staff and a clean, tidy environment." (99551566)

    Location, comfort and cleanliness

    Slow service in restaurant

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  July 6, 2007

    "I would have liked to know about the noisy fans outside the room." (99501662)

    spacious and clean. excellent meal in brasserie and lovely staff

    very loud extractor fans on ground floor one floor down from my room. these kept me awake and I left the hotel more tired than when I had arrived. that was not good enough. I would stay again if I could have a guarantee of a quiet room.

  • 9/10 Anonymous ( Mature couple) 

    on  April 25, 2007

    "The room was clean, comfortable & contained all the usual amenities. The staff were very efficient & polite. The food was good & the menu imaginative. Plenty of car parking space. The public spaces were very attractive & comfortable." (99546202)

    The large bath towels!

    1 of 1 people found this review helpful:

  • 10/10 Diane ( Mature couple) 

    from Bicester , GB  on  April 25, 2007

    Freindly service, excellent rooms with clean facilities. Convenient for the town centre. Parking on site.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  April 8, 2007

    Close to local event. Friendly staff, good bar meals and good breakfast. Helpful staff.

    TV not reliable

    1 of 1 people found this review helpful:

  • 9/10 Michael ( Mature couple) 

    from Orpington , United Kingdom;GB  on  March 7, 2007

    "This is a good well managed hotel with friendly staff and within comfortable strolling distance of the town centre, but set well back from the road, with a large and pleasant front garden and convenient parking. The building is impressive traditional Victorian architecture, yet the hotel is unpretentious and friendly. The hotel is easy to find, close to the roundabout off the Wetherby Road." (99909849)

    A good sized room with large opening sash windows and a view over the park. A nice big comfortable bed.

    1 of 1 people found this review helpful:

  • 8/10 Yvonne ( Same sex couple) 

    from Bridlington , GB  on  April 13, 2007

    "A very enjoyable Easter weekend stay. Nice spacious entrance, dining room and bedroom. Breakfast excellant with as much choice as anyone could wish for." (99576162)

    Staff very helpful, and on checkin immediately put us in a wheelchair accessible roomy ground floor room.

  • 8/10 Stephen ( Mature couple) 

    from Sunderland , United Kingdom;GB  on  March 24, 2007

    "good" (99066313)

    clean and tidy

  • 7/10 Robert ( Mature couple) 

    from Nailsea , United Kingdom;GB  on  January 19, 2007

    "Our experience with reception staff and the standard of our room was good. The general appearance of the hotel is excellent. We were disappointed with the service and the main course in the Brasserie. We commented to our waiter that we were not impressed with the main course. He said he would tell the chef and that was the last we heard. We arrived at breakfast and although staff were present in the breakfast room no one greeted us or showed us to a table. Our only staff contact was to enquire whether we would like tea or coffee. Not very impressive. No one appeared to be in charge either in the evening or at breakfast. A delightful hotel let down by poor management and apparent lack of staff training." (99287151)

    Good bedroom facilities and pleasant public areas

    Catering was not up to the standard I would expect in a hotel of this class

  • 10/10 Anonymous ( Young couple) 

    on  January 19, 2007

    A very well managed hotel, helpful staff, and a nice clean & fresh room.

  • 9/10 Joanne ( Young couple) 

    from Bradford , United Kingdom;GB  on  January 18, 2007

    the rooms were very comfortable and the breakfast was excellent

  • 6/10 Neil ( Mature couple) 

    from Tamworth , GB  on  February 21, 2008

    Most of the staff were helpfull & friendly

    Poor reception on arrival - room inadequately heated (electric heating not switched on prior to arrival). Very limited dinner menu.

    0 of 1 people found this review helpful:

  • 3/10 Janice ( Mature couple) 

    from London , United Kingdom;GB  on  November 29, 2006

    "The hotel was very expensive and the meals and refreshments grossly over charged. The breakfast was buffet style and was luke warm and tasteless. Also no privacy in the seating you were put on long tables with other guests." (3305210336)

    Whilst the room was clean, the toilet did not work and it took the hotel a day before they moved us

    The room was pleasant but the bed very uncomfortable.

  • 8/10 Catherine ( Mature couple) 

    from Dublin , Ireland;IE  on  November 28, 2006

    "We found our stay in the Cedar Court Hotel, Harrogate, extremely pleasant. Accommodation was clean and comfortable. The staff were very friendly and helpful. Over all we could not find any fault with either the booking process, the accommodation or the staff." (99569088)

    Clean and comfortable

  • 6/10 Jack ( Mature couple) 

    from Brecon , United Kingdom;GB  on  November 27, 2006

    "Busy Hotel - A bit impersonal - Nice enough room - Soap dispenser had not worked in months & was broken. Breakfast was to be commended - Good food nicely presented. The Restraurant was a disaster -Limited & Poor choice of menu the same listing on consecutive nights, obliged us to move on elswhere for our second night. The food was badly cooked - Cold wet rice & we think Chef forgot the Mushroom in the Rissotto. To charge extra for every serving of vegetable after paying 20 pounds for a main course was quite unacceptable" (99451917)

    Good location reasonably priced room

    Poor restraurant - Poor choice of menu - Badly cooked food - Scant regard to our compaint.

  • 4/10 Anonymous ( Solo business traveller) 

    on  October 25, 2007

    "Waffer thin walls and very noisy next door guests. No answer from reception area at 12.30 when ringing to complain about the noise, was extremely frustrating. No porter help and poor access from the rear car park area for guests, like myself, with a great deal of luggage. No breakfast included in the price either. Attention to cleanliness was overlooked a little also. I would have been more comfortable and had more sleep for that price in an upmarket bed and breakfast. In summation - overpriced for the service and facilities." (97743691)

    Sheets and Bed were clean.

    No breakfast with the price. Overprices for the facilities and attention to guests conveniences. Drainage in the sink was poor, when I took out the plug a huge amount of hair was attached to the underneath.

    0 of 1 people found this review helpful:

  • 8/10 Malcolm ( Solo business traveller) 

    from Bodmin , United Kingdom;GB  on  November 11, 2006

    "quite happy, no major comments" (3304906712)

    nice and peacefull

    smell of cigarette smoking in the lounge

  • 7/10 Anonymous ( Mature couple) 

    on  October 31, 2006

    Hotel has a lot of character as a listed building and a lot of old charm about the place.

    The room could possibly do with some upgrades with some loose wallpaper and mouldy tiles in the bathroom.

  • 9/10 Craig ( Solo business traveller) 

    from Galashiels , GB  on  July 3, 2007

    tv not working - unable to fix

    0 of 1 people found this review helpful:

  • 9/10 Anonymous ( Young couple) 

    on  June 16, 2007

    The room was supposed to be ready for 14:30 but was ready late. To be fair this was partly because we upgraded.

    0 of 1 people found this review helpful:

  • 5/10 Anonymous ( Mature couple) 

    on  June 8, 2007

    "Would of liked to have know that there was the Fun fair on at the time of our stay also there was a wedding reception and birthday party and some of the guests lanuage left something to be desired .On there departure in the early hours there was a lof of noise and car doors banging which woke us and in the morning we found out we were not the only ones" (99023445)

    The rooms were Clean and Tidy

    On a busy main road and unfortunatley there was a very noisy fun fair on the green opposite the hotel but his was obviously a seasonal thing

    0 of 1 people found this review helpful:

  • 4/10 Anonymous ( Solo leisure traveller) 

    on  May 20, 2007

    "Although the hotel was adequate, there did not seem to be any atmosphere. The bar/lounge area is dull and dreary. The restaurant tables are wobbley and not very elegant for the surroundings. The room seemed crampted and not put to best use." (99166413)

    The hotel position was lovely. Jonathan was the only member of staff who was pleasant and helpful

    Noisey corridor, no atmosphere in the public areas.

    0 of 1 people found this review helpful:

  • 4/10 Helen ( Young couple) 

    from Whickham , GB  on  May 13, 2007

    "WE SHALL NOT BE RETURNING,ROOM WAS OF A POOR STANDARD.IN HOTELS WELCOME PACK IT CLEARLEY STATES COCKTAIL LOUNGE,WHICH DOES NOT SERVE COCKTAILS,FOSTER ON DRAUGHT,WHICH THEY DID NOT ALSO HAVE,POOR STANDARDS WHEN MY HUSBAND RANG DOWN TO RECEPTION FOR COFFEE AND MILK SACHETS,WE RECEIVED FOUR COFFEES WHICH THEY WANTED TO BILL US FOR.WE ALSO ATE IN THE RESTAURANT WHILST THE STAFF THERE WERE VERY HELPFUL THE MAIN MEALS THAT WE WERE SERVED WAS FULL OF GRISLE AND FAT.WE SHALL DEFINETLY NOT BE RETURNING." (99402902)

    ACCOMODATION WAS SUPPOSED TO BE A SUPERIOR ROOM AND IN OUR OPPINION IT WAS VERY BASIC AND COULD DO WITH BEING UPDATED

    0 of 1 people found this review helpful:

  • 4/10 James ( Young couple) 

    from London , United Kingdom;GB  on  March 7, 2007

    "Generally ok, but the hotel does not radiate comfort, and a cold room is totally unacceptable (The window in our room was jammed open - freezing in March). Front desk failed to process an order for a taxi causing lateness. Whilst the staff were exceptionally plesant, I felt the staffing was either insufficient or poorly managed. Needs improving, especially for party conference trade. Hotel is very large (at least in terms of bedrooms) so needs to compete with popular hotels in central harrogate - it felt almost empty at busy conference weekend." (99198054)

    Good breakfast (though slow service). A pleasant, quite feel but see comments below.

    The window in our room was jammed open! Therefore very cold in march. Completely unacceptable.

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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