Britannia Sachas Hotel, Manchester

Tib Street, Piccadilly, Manchester, M4 1SH
3 star

A warm and friendly atmosphere awaits at Sachas Hotel in a superb city centre location perfect for exploring Manchester. Adjacent to Piccadilly Gardens and clos...

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Rooms from £39 (≈ $77) per night
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7/10 Overall rating

Category Average Rating
7/10 Check-in process
6/10 Your room
7/10 Working order of facilities / equipment
7/10 Order and cleanliness of the hotel
6/10 Performance of staff
7/10 Overall experience
7/10 Overall value for money
  • 8/10 Anonymous (Family with young children) 

    on  June 10, 2008

    "Enjoyed stay. " (97402585)

    nice room, helpful staff. Service by restaurant waiters excellent

    Lift not working. Breakfast not very good considering what it cost. Meal in restaurant was not hot enough, arrived luke warm.

    1 of 1 people found this review helpful:

  • 4/10 Anonymous (Mature couple) 

    on  June 13, 2008

    "Only 1 night stay but could have been more enjoyable if the hotel was up to standard." (97412739)

    Excellent breakfast and staff

    Shower all but unusable and room in general bad state of repair. Hotel is pretty rundown and in need of refurbishment.Both lifts being upgraded at the same time was very inconvenient.

  • 8/10 Peter (Mature couple) 

    from Cleethorpes , GB on  June 10, 2008

    "am visiting manchester in september will be booking the same hotel ." (97795747)

    reception staff excellent . perfect location .

    disapointed in the breakfast.

  • 3/10 Caroline (Solo business traveller) 

    from West mersea, colchester , GB on  June 9, 2008

    "The bar staff and reception where very friendly, I would not recommend this hotel or stay in it again." (97429113)

    We had to use the service lift and behind the scenes was very unclean and messy which is not what residents want to see, the room was ok but by some venting system which meant that there was constant noise throughout the night. The breakfast was very poor in standard

  • 7/10 Anonymous (Solo leisure traveller) 

    on  June 3, 2008

    "Information on line did not state the offer was on an inside room without a window. But good location for shopping." (97006560)

  • 9/10 Nicola (Solo leisure traveller) 

    from Dagenham essex , GB on  May 30, 2008

    "hotel is an excellent location in the city centre near but is tucked in a side street away from any noise but still has acess to everything in the centre within a few meters. couldn't have found anywhere to stay fro the price i was paying" (97627009)

    great location and facilities on offer

    lift not working

  • 4/10 Anonymous (Mature couple) 

    on  May 30, 2008

    "The stay was pure convinience and the overall room was poor! " (97676609)

    Convenient

    The bed was very unconfortable! it has given my husband a bad back The room was very shabby and decor and facilities appeared to be untouched and cared for due to mould found in the bathroom and on chairs within the room.

  • 8/10 Anonymous (Group of work colleagues) 

    on  May 28, 2008

    "Excellant value for money - would stay there again." (97451855)

    Value for money - nice room - bit small but comfy. Bed comfortable and temperature was nice in there.

    shower slightly leaking

  • 5/10 Anonymous (Solo business traveller) 

    on  May 27, 2008

    Central location

    Room had seen better days

  • 8/10 Stanislavs (Solo leisure traveller) 

    from Saint-petersburg , RU on  May 19, 2008

    "Right in the center of manchester. Got their own restaurant. Staff unsually (for England) pleasant and helpful." (97568704)

    Staff was nice.

  • 2/10 Anonymous (Young couple) 

    on  May 19, 2008

    "insects in room poor service from staff lack of knowledge capital air con not working poor quality materials out dated decor" (97784794)

    Location

    everything about the hotel

  • 5/10 Anonymous (Mature couple) 

    on  May 19, 2008

    "only for lyn at reception we would have left he was so pleasant and helpful a real asset to this run down hotel" (97869570)

    worst rooms we have ever stayed in and over priced an absolute disgrace we paid for an executive room but we did not get what we paid for

    poor condition

  • 3/10 Anonymous (Group of adult friends) 

    on  April 14, 2008

    Very poor standard of room for price, no windows and the room smelled of damp, shower constantly dripped, no remote control for TV and bed was tiny.

    1 of 1 people found this review helpful:

  • 4/10 Philip (Mature couple) 

    from Mangotsfield , GB on  May 16, 2008

    "A bit expensive but nice hotel, good food. Because the room was greatly over 30 degrees, we feel you should consider giving us a refund because we were promised that after complaining about the heat straight away (3 PM) it was still as hot at 9AM the next morning, so nothing was done to recify the situation." (97477555)

    Nice hotel, nice restaurant.

    Heating problem, room(s) too hot, promised to be fixed and was not.

  • 9/10 Anonymous (Mature couple) 

    on  May 12, 2008

    "nice place to stay if not got transport as it was pretty central to most of town" (97831155)

    clean pleasant room

    not hotels fault but a lot of roadworks going on outside, very noisy

  • 9/10 Anonymous (Other) 

    on  May 11, 2008

    "As we booked your hotel without knowing the area we were pleasently surprised to find it very central and overall a good place to stay. In fact we would not consider any other hotel if we were returning to Manchester, Thank You." (97565003)

    Overal it was a good experience and would not hesitate to recommened the hotel to friends.It was all round very well presented and could not find fault.

    Only complaint I would have would be the handling of food, in particular bread without the use of gloves.

  • 7/10 Tammy (Other) 

    from Newport shropshire , GB on  May 10, 2008

    "For an overnight or short break this hotel is in the center of all the local ammentities. Just a short walk from the MEN and shops.Could have done with knowing where the long stay car park was before we aroved as we had to pay £3.60 in the short stay car park for 15 mins whilst we checked in. Although i could of asked befor my arrival this info would be worth knowing before hand. Staff were friendly and helpful." (97289381)

    good overall condition of room very tidy and clean. Staff were very helpful and went out of there way to ensure we were happy. The day we stayed there were issues with the water supply due to works but this did n0t effect our stay and we were kept informed of the progress. Food was excellent and very reasonably priced.

    bathroom was a bit outdated and decor could do with some attention.

  • 6/10 Paul anthony (Mature couple) 

    from Widnes , GB on  May 9, 2008

    "good hotel overall,the staff very helpful,had a small problem with the key card.they had ongoing water work's outside which affected the air con,would off liked to have been offered a room with a window.excellent buffet breakfast,loads of choice for all tastes." (97357527)

    the room was large,a decent sized double bed,very warm due to the air con not working,out of the hotel's hand's this ,outside water repairs.

    the shower's could do with updating,hard to control the mixer, went cold then red hot .

  • 4/10 Peter (Mature couple) 

    from Nottingham , GB on  May 6, 2008

    "No water on Saturday due to work outside the hotel - general cleanliness of room bad - wall paper split and damaged - bathroom was not a superior bathroom - bath discoloured and hydro bath not working - smoke alarm with no cover in room - general room fitments old and damaged. As it is a city center hotel the management seem to think that all this can be discounted." (97850419)

    Had a good nights sleep dispite all the faults.

    I booked a suite and according to the hotel this is a superior room ! Bath dirty and sides broken. Light fittings that did not fit or work. Remote on TV broke drawers that would not close general decoration poor to say that it was a superior room or suite. Breakfast was fine but not worth £10 per head luckily when we booked in this was included when we paid as a sweetener - many people were complaining.

  • 6/10 Anonymous (Solo business traveller) 

    on  May 4, 2008

    "In general the hotel is good,staff were nice, roo was big enough,it's located in a very good area of Manchester it's great to have this on-line reservation, but the room without window should be given to the people with a warning." (97789240)

    The big room with good bathroom and fairly clean. the tea service in the room icluded coffe and hot chocolate was excellent.

    My room was one without window, actually I didn't know it when I did check in and reserve on-line, this is the worst part of my staying in the hotel, actually I had noghtmares about rthis room after my travel,since 2004 because of my job I was in many hotels in all around the world but it was the first one withj no window. very bad experience!!!

  • 3/10 Gregor (Solo business traveller) 

    from Marbella , ES on  May 2, 2008

    no window

  • 7/10 Anonymous (Young couple) 

    on  April 30, 2008

    "Hotel was ok for the £45 cost. The rooms are a little dated, but clean an pleasant enough for an overnight stay. Staff were very unhelpful when it came to ordering room service - which you have to pay an extra £3 for on every order!! Location was excellent - which is the main reason why we would consider staying there again." (97609711)

    Value for money.

    Unhelpful staff

  • 6/10 Anonymous (Other) 

    on  February 7, 2008

    Very central and the room was a good size and comfortable

    Neither of the lifts were working and we were staying on the 6th floor...and the fire alarm went off at 4.30 a.m (false alarm)

    2 of 2 people found this review helpful:

  • 3/10 Anonymous (Solo business traveller) 

    on  April 26, 2008

    "the room i had was ok, but the curtains were ripped and dirty the smoke alarm was broke there was no running cold water and no heating, i had to use a electric heater that was in the wardrobe." (97094333)

    it was conveniently close to whee i was working

    very tacky, no working smoke alarms, no running cold water

  • 7/10 Anonymous (Solo business traveller) 

    on  April 23, 2008

    Comfortable and clean

    Only hot water or VERY hot water. Nil cold. No BBC 1

  • 7/10 Anonymous (Mature couple) 

    on  April 17, 2008

    "excellent" (97299419)

    warm

    no window

  • 7/10 Anonymous (Mature couple) 

    on  April 9, 2008

    "Over all our stay was great all the staff were so helpfull and polite , our room was adequate for our stay and need`s . The hotel was clean but in need of few repiar`s that did not impair our stay in anyway , the hotel has many rooms with and without windows as it said on the website , as we booked a double room we got a window that looked out on the rooftop`s and had remnants of left over work material`s , the aircon was great and come in handy , over all i wasnt disspleased with the hotel just a few point`s that were brought up between myself and my partner ." (97100028)

    The accomodation great

    The decor

  • 6/10 Anonymous (Solo business traveller) 

    on  April 4, 2008

    Central location. Proximity to transport links and shops.

    The fact that i got no breakfast included in room price. Room was small. The lack of fitted controllable heating. I had a portable radiator in the cupboard which to be fair did heat the room up eventually. And the lack of hotel parking. Had to carry luggage to nearby shopping mall.

  • 4/10 (Mature couple) 

    from Anglesey , GB on  April 2, 2008

    "Bath tap would not turn off - running constantly. Toilet flush didn't work properly, and when it did, it took 1/2 an hour for the cistern to dribble to full again. Room was far too hot and the supposed air condioning didn't work. Two out of six of the lights in the main room did't work. Very loud and disruptive sound coming from within or behind the wall in the corner of the room near the head of the bed - ALL NIGHT." (97873228)

    Central location.

    Rude & ignorant bar staff.

  • 4/10 Louise (Solo business traveller) 

    from Carterton , GB on  November 20, 2007

    "Not good. The hotel is very dated and in need of rennovation, also although it stated on the website that the hotel had a gym/pool you had to pay to use them which was not mentioned before booking. The room service food was inedible and over priced, and my room was in need of a decent clean. I will say that the staff we all very friendly and professional." (97731995)

    3 of 3 people found this review helpful:

  • 4/10 Gerhard (Solo leisure traveller) 

    from Ixelles , BE on  March 26, 2008

    "Probably would never stay there again" (97451236)

    The location

    The view out of the room ,the size of teh bed, the fact that the heating did not work and the fact that the noise from the club next door kept me awake until 4 in the morning.

  • 6/10 Anonymous (Family with young children) 

    on  March 24, 2008

    easy access to city center

    there was a coloum in the middle of the room

  • 7/10 Anonymous (Same sex couple) 

    on  March 11, 2008

    lovely surprise of a 4 poster bed - tho the design was a little awkward with the wooden edging

    the shower leaked

  • 9/10 Steven (Mature couple) 

    from Catterick garrison , GB on  March 11, 2008

    "Staff polite, friendly and helpful.Hotel easily accessible to transport links." (97934465)

    Room was clean and airy, plenty of space in the bathroom, and it had a phone (needed an early morning wake up call.

    Had a late night and an early morning so I`m not in a position to comment.....but in that short space of time I couldn`t find anything to dislike.

  • 7/10 Anonymous (Group of adult friends) 

    on  March 8, 2008

    Location

    Breakfast was very expensive and not very nice.

  • 8/10 Karen (Solo business traveller) 

    from Corby , GB on  March 6, 2008

    the size of the room/ensuite

    nothing

  • 7/10 Deborah (Other) 

    from Tunbridge wells , GB on  March 5, 2008

    "Reception and dining staff were very welcoming and efficient. The leisure facilities were very good, the opening time was late at 9am saturday morning and 10am on Sunday. I personally prefer to use the gym and swim around 8am followed by breakfast. The large puddle of water directly outside the hotel was unpleasant. The cooked breakfast was horrible having been cooked at least 20 minutes before breakfast was served." (97249710)

    TV, tea/coffee facility, hairdryer, trouserpress, airconditioning

    Uncomfortable bed

  • 8/10 Anonymous (Solo business traveller) 

    on  February 25, 2008

    Clean, affordable, staff were polite and helpful

    Evening meal in restaurant was poor Decor was worn. Bit of a draught near window in room

  • 9/10 Pamela (Family with older children) 

    from Darlington , GB on  November 19, 2007

    "Reception man was a pleasure, very helpful and polite." (97297736)

    Beds comfortable,

    bathroom very scruffy

    1 of 1 people found this review helpful:

  • 3/10 Ramon (Solo business traveller) 

    from Greenwich , GB on  February 20, 2008

    Not much.

    Dripping water in bath tub, no windows in room, no wireless connection in room, porter in room without asking for permission.

  • 7/10 Mark (Young couple) 

    from Glasgow , GB on  February 6, 2008

    Location

    Bed very uncomfy and room decor very flowery

  • 6/10 Anonymous (Same sex couple) 

    on  January 16, 2008

    GOOD LOCATION

  • 5/10 David (Solo business traveller) 

    from Ballyclare , GB on  December 25, 2007

    "signs and directions to upper floors when lifts out totally inadequate, causing distress and frustration to many guests. staff attitude to lift failure not acceptable - laid back and dispondant." (97342302)

    central location

    both lifts out of order again!!!!

  • 4/10 Anonymous (Group of adult friends) 

    on  December 24, 2007

    "The problems we encountered didn't spoil our stay as we were only there for one night but had we been there for a whole weekend, that would have been different. It was value for money in the sense that the location was great but the staff weren't too helpful when we pointed out problems to them. I would recommend the hotel for a great location and it may have been bad luck that we had the problems we did, but we didn't feel that as customers we were that important." (99355739)

    Great location, central Manchester, train station, shops and trams very easily accessible.

    Lifts didn't work (was with my pregnant sister) and the staff didn't seem too bothered when we pointed this out to them. We couldn't have a shower as it was not working properly, the room was very hot and there was no way of turning down the heating.

  • 8/10 Daren (Young couple) 

    from Coalville , GB on  December 21, 2007

    location

    bath a little worn

  • 9/10 Anonymous (Mature couple) 

    on  December 15, 2007

    very central location,large rooms,friendly staff

    nothing

  • 7/10 Anonymous (Same sex couple) 

    on  December 14, 2007

    "The hotel is in an ideal spot the only thing apart from the room was the pub that was attached to the hotel, there was alot of drunken men which were having to use the hotel toilet as the pub one was broke, my friend and i were sat not far from the toilets and they smelt and the men were coming up to us which was not appropriate. We moved away and didnt feel comfortable. The only reason i would recommned this hotel is for its proximity to the town and the MEN arena." (97556022)

    The foyer.

    The rooms were not that great, they could do with refurbishment, we stayed in an executive room but was more like a standard.

  • 3/10 Anonymous (Group of adult friends) 

    on  December 12, 2007

    Excellent Location

    Very ignorant staff. We couldnt get served a drink each night at the bar. There was several people apart from ourselves very angry that nearly led to fights.We ended up leaving to go to another bar.Also the restaurant was an extremely slow service and the food we orderd they couldnt even get it right even though they took forever..

  • 10/10 David (Mature couple) 

    from Llandudno junction , GB on  December 12, 2007

    "Have stayed at this hotel previously with no problems so knew what to expect...... although we had read some not so good reviews since our last stay...... we found the hotel very good value for money.On check-in we were upgraded from standard (no window)to executive as we were asked if we wanted smoking or no smoking and we asked for smoking.The room was a little small but adequate but the bathroom was a good size with a bath and a shower with plenty of hot water.The bar had cheap drinks from 5 till 8 and the pizza in the pizzeria was very good ....even though we were the last customers and were served a meal at 11.15 when we returned from the concert we had been to see.My only critiscm woukd be that the cooked breakfast had all gone by 10 when we got to the dining room even though they were serving till 10.30 but there was plenty of other options available" (97359166)

    City centre location

    Cooked breakfast ran out too early

  • 7/10 Serdar (Solo business traveller) 

    from Silivri/istanbul , TR on  January 30, 2008

    Brekfast price was good. It was 5.-gbp

    My room was small and cold

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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