Comfort Hôtel Mandallaz - Annecy, Annecy

1 Place de la Mandallaz, Annecy, 74000
3 star

Surrounded by mountains, the hotel enjoys a privileged position in Annecy, within walking distance of the railway station, the historic centre and the lake.

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€ Rooms from €75 (≈ $110) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 9/10 Anonymous (Group of work colleagues) 

    on  April 9, 2008

    "Excellent" (97282500)

    Clean and tidy, everything in good order

    powdered milk in room

  • 10/10 Anonymous (Family with young children) 

    on  April 4, 2008

    "i think it should be a clear map in the web site,so one can find the hotel.Otherwise it was a pleasure to stay there and if the opportunity brings us back to your wonderful city,we will stay again at the same hotel.Now we know the location." (97076939)

    It was calm,normal good atmosphere.

    it was not easy to find the hotel in the first place,after a long trip with a car.

  • 10/10 Paul (Family with young children) 

    from Sevenoaks, kent , GB on  February 26, 2008

    "Excellent" (97029074)

    location, price, non smoking room, ability to have an extra bed in a room

    nothing - breakfast was a little expensive

  • 9/10 David (Other) 

    from Hyde , GB on  May 25, 2007

    city centre, parking, good breakfast

  • 9/10 Anonymous (Family with older children) 

    on  January 9, 2007

    "Excellent value for money" (99238540)

  • 9/10 Anonymous (Other) 

    on  September 1, 2006

    "Good value, clean hotel with friendly staff. Would recommend." (3305178536)

    Clean, fresh.Helpful staff.Good value.

    PC broken.

  • 9/10 Iain (Mature couple) 

    from Stonehaven , United Kingdom;GB on  August 13, 2006

    "Annecy has a one-way system which makes finding any hotel a challenge without a GPS. Using a GPS, we found this hotel very quickly and easily. It is in a quiet area of town but within easy walking distance of the charming town centre. We found hotel roomy by French standards with a good bath/shower. It was spotlessly clean, staff were efficient and our stay was very pleasant. We would return to this hotel in the future." (3305125398)

    Hotel was in an excellent situation, quiet but near to town's attractions. Secure garaging for my motorbike was also available at a small extra charge. The hotel room was roomy, clean and had coffee facilities.

    Nothing

  • 6/10 Paul (Mature couple) 

    from Milton keynes , United Kingdom;GB on  August 10, 2006

    "Good for an over night stop but not the sort of hotel you would want to stay in for long." (3304886955)

    It was close to town which meant it was easy to walk in to find somewhere to eat in the evening

    The balcony overlooked the courtyard of a block of flats so that you did not feel comfortable sitting on it .It would have been better to make the room larger as it was quite compact.

  • 8/10 Alison (Young couple) 

    from Singapore , Singapore;SG on  August 1, 2006

    "I have said what I wanted to say above." (3304920629)

    While the hotel is not within the boundaries of old Annecy, it backs onto the Thiou River, and it is a very nice walk along the path by the river to the old town. Also, the bakery right nearby was excellent.

    I felt the staff needed a bit more training, both in their attitude and in their local knowledge. We wanted to go to the Fier Gorge, a well-known spot, and they didn't know if there was a way to get there without a car. They didn't even have a phone number for the place until we gave it to them. Also, we asked about renting a scooter, and they didn't know about that either. They called around, finally finding a place on the other side of the lake, but when we left the hotel one day we found a rental place about two minutes away in the direction of the train station. As for attitude, they were pleasant, but I found it odd that they didn't look up when people entered the hotel. Generally, guests appreciate recognition and a smile when they come in.

  • 8/10 Anonymous (Mature couple) 

    on  July 27, 2006

    "The hotel had all the facilities expected for a modern urban hotel, if anything they were good for the price. Air-conditioning was essential. The breakfast had a good choice but was somewhat expensive. As we wanted to be close to Annecy centre, it was not easy to work out from the website how far it was from the old town; in the end it proved to be a little further than would have been ideal." (3304948961)

    Pleasant moderate standard hotel

    Its location was a drab and very urban, not ideal for visitors on vacation, probably more suited for business visitors.

  • 9/10 Anonymous (Mature couple) 

    on  July 7, 2006

    "Hotel in good position and well priced, very helpful and informative staff, useful to have air-conditining, also nice to have secure car-parking." (3304713710)

    Very good position for all of Annecy

    Bathroom a little outdated

  • 10/10 Paul (Other) 

    from Wootton bassett, swindon , United Kingdom;GB on  June 26, 2006

    It was very clean and pleasant to stay in

    nothing

  • 9/10 Andrew (Mature couple) 

    from Leighton buzzard , United Kingdom;GB on  May 19, 2006

    Clean And Friendly, Good Value For Money, Not We Expected FRom A Two Star Hotel

    Location, Bit Hard To Find By Road

  • 8/10 Ian (Mature couple) 

    from Cardiff , United Kingdom;GB on  April 22, 2006

    "Good value hotel. Well situated for public transport users as an easy 5-7 minute walk from the rail and bus stations. Although the hotel is not in the historic centre it is a pleasant 10 minute walk away - along an attractive footpath by the river. The breakfast at 7.50 Euros had all one would wish for with food of decent quality." (3304340432)

    Excellent value, friendly staff.

    Room a little cramped - and a view of flats at the rear in the same complex not very pretty.

  • 8/10 George (Mature couple) 

    from Candler , United States;US on  February 20, 2006

    "Cleaning staff needs to change their uniforms more often. The lady who was working our floor had a oder that covered half the floor. If you were close to her it was very unpleasent." (3304188505)

  • 8/10 Grace (Group of adult friends) 

    from Silver spring , United States;US on  October 4, 2005

    Convenience to the bus/train station; convenience to the center of town.

  • 7/10 Anthony (Young couple) 

    from Penrith , United Kingdom on  September 16, 2005

    "Using Annecy's one way system, finding the hotel was very difficult - look for the train station & you are nearly there. Car parking is free overnight, but spaces can be hard to find - you have to pay during the day & secure parking is £5 per night, so factor that into your costs. Reception is nice & friendly (English speaking) & breakfast very good. The rooms are a little small, some improvements to decor could be made & there is no view of the lake, but all the facilities functioned very well - kettle, hairdryer, TV, shower - loads of hot water & the room was quiet. Once you get the lie of the land, it's a smashing 10 minute walk down by the canal to the lake & the old town centre. I would stay again." (2238960)

    Good value, quiet & friendly. All facilities worked well.

    Finding the hotel by car was a nightmare! Also disappointed to have to pay for parking.

  • 8/10 Sam (Mature couple) 

    from London , United Kingdom;GB on  July 1, 2005

    "Everything was OK. The hair-dryer didn't work, and sometimes there was only one person on reception, which didn't seem enough to cope with the demands on her. but apart from that everything was of a good standard. If I was the manager of the hotel I'd have been pleased." (2392578)

    The Air conditioning! (it was very hot outside.)

    The lift was slow. But they seem to be very slow in most places.

  • 8/10 Peter (Mature couple) 

    from Sheringham , United Kingdom on  May 25, 2005

    Clean, efficient and good value. Convenient for exploring Annecy.

  • 5/10 Anonymous (Young couple) 

    on  May 18, 2005

    Close to the city center. Nice clean room.

    Unfortunately the tiles next to the bath weren't clean.

  • 8/10 Patrick (Family with young children) 

    from Sains en amienois , United Kingdom;GB on  April 2, 2007

    "ras" (49969765)

    proche du centre et de la gare

    ventilation externe tres bruyante toute la nuit provoquant des mots de tete au 210 tres desagreable.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous (Young couple) 

    on  April 5, 2005

    "Map guide on how to get there. More detailed information and visual information also." (2079383)

    Comfortable furniture and quiet area.

    The accommodation was as expected. Really good value for money.

  • 7/10 Anonymous (Mature couple) 

    on  February 24, 2005

    lack of space in the room

  • 8/10 Robert (Group of adult friends) 

    from Woodford green , United Kingdom on  February 22, 2005

    central location

    parking for cars was limited and this was not obvious when booking

  • 7/10 Anonymous (Family with older children) 

    on  February 22, 2005

    "Better directions to hotel would have helped us to find you" (1825371)

    room for children was next to parents

    No complaints

  • 10/10 Victoria (Young couple) 

    from Cardiff , United Kingdom on  February 16, 2005

    "Good, enjoyable, staff were friendly and the breakfasts were good." (1820831)

    clean, spacey with what we had asked for.

    It was very hot so we had the windows open but then noisy with workmen at 5.00am

  • 8/10 Maurizio (Young couple) 

    from Milano , Italy on  January 3, 2005

    "This is a problem in every French hotel, but it's quite difficult to find a long enough bed (I am 1.93m tall). Probably during the booking process it should be offered the possibility to select a premium room with a longer bed..." (1784070)

    quietness of the place

    bed was too short!

  • 8/10 Jean paul (Family with young children) 

    from Guayaquil , Ecuador on  December 30, 2004

    "Nothing" (1767780)

    THe location, close to the old town.

    The lack of a good location map on the website.

  • 8/10 Anonymous (Young couple) 

    on  July 29, 2008

    "trés heureux du séjour" (108069547)

    belle chambre avec la terrasse et trés silencieuse

    le garage devrait etre gratuit

  • 7/10 Marcos (Solo leisure traveller) 

    from Hertzlia , IL on  March 18, 2008

    Personal de Recepcion muy amable, Habitacion simple pero comoda,conexion a internet gratis y efectiva.

    Aparcamiento dificil.

  • 10/10 Julien (Solo business traveller) 

    from Montbrison , FR on  December 18, 2007

    Tout est nickel, mobilier neuf, SDB impeccable

  • 9/10 Anonymous (Mature couple) 

    on  May 31, 2007

    proche de tout

    le mauvais temps

  • 10/10 Anonymous (Group of adult friends) 

    on  March 16, 2007

    "un bon acceuil et des chambres tres propres. Un déjeuner varié et copieux." (99994025)

    acceuil,tranquilité, propreté

  • 9/10 Michelle (Family with older children) 

    from Rosult , France;FR on  March 12, 2007

    confortable, et quelques restaurants à proximité - une halte sympatique avant de rejoindre les stations de sports d'hiver.

  • 7/10 Anonymous (Young couple) 

    on  March 8, 2007

    parking complet sachant que ce n est pas facile de se garer à cet endroit

  • 10/10 Philippe (Mature couple) 

    from Asson , France;FR on  March 1, 2007

    réservation / acueil

    étroitesse de l'entrée des parkings en sous-sol

  • 9/10 Christophe (Young couple) 

    from Lyon , France;FR on  February 7, 2007

    excellent accueil chambre propre prix très correct

  • 8/10 Jean-pierre (Mature couple) 

    from Doussard , France;FR on  January 4, 2007

    "hôtel sympa, simple mais bien organisé, literie correct, salle de bains bien aménagée pour un 2**. Un plan plus détaillé de sa situation géographique. Bon petit déjeuner" (99990647)

    calme, discrétion, bon rapport qualité-prix

    propreté assez limitée de la chambre

  • 8/10 Anonymous (Young couple) 

    on  January 1, 2007

    "Annecy c'est très joli !" (99417098)

    Hôtel très bien placé

    salle de bain à refaire

  • 9/10 Jacques (Solo business traveller) 

    from Olonne sur mer , France;FR on  December 16, 2006

    "SEUL PETIT PROBLEME POUR RESERVER ENTRE TWIN ET DOUBLE, J'AURAIS SOUHAITE UN GRAND LIT DU FAIT QUE JE ROULE BEAUCOUP SUR TOUTE LA FRANCE 100000KMS PAR AN, le confort du sommeil est tres important." (99580273)

    UNE TRES BONNE LITERIE

  • 9/10 Anonymous (Mature couple) 

    on  September 8, 2006

    bon accueil, chambre spacieuse, bon emplacement des lieux

    raffrachir les revêtements de murs...

  • 7/10 Anonymous (Family with older children) 

    on  September 2, 2006

    excellent petit déjeuner

  • 8/10 Anonymous (Mature couple) 

    on  August 30, 2006

    Hotel proche du centre ville, calme

    Oui,si parking gratuit pour le mois d'aout

  • 5/10 Anonymous (Young couple) 

    on  August 28, 2006

    "Recht kleines Zimmer für den Preis und die Lage des Hotels. Duschstange fiel bei geringster Berührung von der Wand. Nur kaltes Wasser in der Dusche / im Bad!" (3305204127)

  • 8/10 Elodie (Young couple) 

    from Pontarlier , United Kingdom;GB on  August 25, 2006

    "tout était notifié" (3305192235)

    confort des chambre , petit dejeuné,

    emplacement de l'hotel

  • 7/10 Anonymous (Mature couple) 

    on  August 15, 2006

    "emplacement parking et situation de l'hotel dans la ville" (3305126009)

    excellent petit déjeuner

    la convivialité

  • 9/10 Etienne (Group of adult friends) 

    from Conthey , Switzerland;CH on  July 27, 2006

    "Très bon hôtel !" (3304885073)

    excellent petit déjeuner, personnel serviable et professionnel

    le parking pour les cars

  • 8/10 Anonymous (Mature couple) 

    on  July 24, 2006

    bon petit dejeuner

    prevoir des places gratuites pour les clients dans le parking payant de la ville

  • 8/10 Anonymous (Other) 

    on  November 7, 2007

    "Hôtel convenable mais sans caractère - plutôt 2 que 3 étoiles. Bon rapport qualité prix. Personnel serviable." (97219730)

    Rapport qualité prix

    Quartier, distance à pied du centre ville

    0 of 1 people found this review helpful:

  • 8/10 Robert (Family with young children) 

    from Dereham , GB on  October 20, 2007

    "tres bon sejour" (97232557)

    hotel bon rapport qualite prix - calme - propre - bien situe - petit dejeuner a des heures tres flexibles

    salle de bains desuette pas d'emplacement pour mettre les produits trop faible pression de la douche

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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