Express By Holiday Inn Aberdeen, Aberdeen

Chapel Street, Aberdeen, AB10 1SQ
3 star

A modern, clean and comfortable hotel in the heart of Aberdeen's West End. Ideally located in the City Centre, within easy walking distance of all the shops and...

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£ Rooms from $110* per night
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9/10 Overall rating

Category Average Rating
9/10 Check-in process
9/10 Your room
8/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
9/10 Performance of staff
8/10 Overall experience
9/10 Overall value for money
  • 9/10 Anonymous (Group of work colleagues) 

    on  August 5, 2008

    "Staff were lovely, central location with walking distance to shops and food which was great. And good price too. Thanks1" (97455148)

    Clean room, friendly and helpful staff too.

    No air conditioning in roon with window only being able to be opened slightly, we were so hot and was quite uncomfortable to sleep in.

  • 10/10 Jennifer (Family with older children) 

    from Huntington beach , GB on  July 9, 2008

    "Excellent-very impressive compared to the Holiday Inns in the US...this was much nicer." (108036860)

    Were able to check in early AND the baby crib/pen was already set-up for us. Last minute reservation was a great price. Very clean and up-to-date. Very impressive Continental Breakfast (not your typical 'pass through' with a stale roll and bad coffee....instead - tons to choose from and a large dining area to enjoy it in)

    Absoluetly none.

  • 10/10 Anonymous (Mature couple) 

    on  July 1, 2008

    "we had a great weekend situation of hotel was great so near all the lovey small eating places that we like. would recommend to others" (97820867)

    cleanliness of room was utmost complimetery breakfast was forst class

    we found now bad points about our stay

  • 7/10 Anonymous (Family with young children) 

    on  June 24, 2008

    "ok" (97616296)

    good breakfast

    room overly warm even though radiator was cold. Loud drunk kept both me and my friend awake over night. Receptionists didn't seem to smile or offer help with heavy bags

  • 10/10 Vicky (Group of work colleagues) 

    from Dundee , GB on  June 3, 2008

    "Would go back again and recommend it to others " (97894477)

    Reception staff very helpful as it was first time in aberdeen, gave us map of aberdeen to help us find our way.

  • 9/10 Alison (Mature couple) 

    from Aberdeenshire , GB on  May 21, 2008

    Very clean and comfortable. Breakfast was lovely. Check in and out very straight forward and quick.

    Toilet door a bit strange!!!

  • 8/10 Anonymous (Mature couple) 

    on  May 8, 2008

    "Where to park the car" (97965394)

    Central situeted

  • 10/10 William (Mature couple) 

    from Edinburgh , GB on  April 27, 2008

    "very good would return again and would stay in other express holiday inns if possible" (97203736)

    room reception were excellent

  • 7/10 Anonymous (Mature couple) 

    on  April 26, 2008

    Close to the city-center

    No mini-bar

  • 10/10 Sarah-jane (Young couple) 

    from Stonehaven , GB on  April 20, 2008

    "exsactly what we needed for our night stay" (97826217)

    very central

    noise factor from taxi rank outside

  • 10/10 Annette (Mature couple) 

    from Peebles , GB on  March 25, 2008

    "An ideal hotel in a perfect location. For the price we use this hotel to visit my duaghter at university and after trying many find this ideal for cleanliness and for a lovely breakfast making it all a complete pleasure. Thank you" (97410346)

    extremely clean and in an ideal location

    nothing

  • 10/10 Anonymous (Young couple) 

    on  March 11, 2008

    the power shower

  • 7/10 Alan (Mature couple) 

    from Morpeth , GB on  March 1, 2008

    "I would have liked to have known that the sound-proofing on the street rooms was so inadequate so that I could have brought some ear-plugs with me!" (97158540)

    Hotel clean, staff helpful and friendly

    The inadequate sound-proofing meant that noise from the outside street could be heard until 5am Sunday morning (every person walking past, every laugh, shout even talking). To make matters worse after a disturbed nights sleep the seagulls started at 6am and could be heard for the next couple of hours

  • 9/10 Anonymous (Mature couple) 

    on  February 29, 2008

    "Good location, clean and comfortable, good value for money. Staff very helpful. We enjoyed our stay very much. We'll be back." (97592902)

    We liked the location just off Union St. A lot of thought has gone into the design of the building. we liked the design of the shower room/toilet especially and the breakfast area. The breakfast buffet was very good. I thought the mattress too soft but i slept very well with no ill effects from the soft mattress.

    Although off Union St it is close to a taxi rank and there was a lot of noise at pub closing time. Bedroom doors could be better insulated - got woken at 3am by some idiot on a mobile phone going to her room. She was so loud she didnt need a mobile. So better insulated doors would help.

  • 10/10 Ben (Solo business traveller) 

    from Lancaster , GB on  February 22, 2008

    "I've stayed in this hotel before and i keep going back as the location is great for central Aberdeen and it's good value. Parking is very limited in the hotel although there is a big public carpark next door that is free during the evening." (97810351)

    Modern, clean room where everything worked!

    Lack of parking facilities

  • 9/10 John (Mature couple) 

    from Blairgowrie , GB on  February 13, 2008

    "If had known in advance would have asked for room other side of building away from street." (97862919)

    nice relaxing couple of nights with easy access to city centre

    the room was next to street oposite busy bakers shop open until 4 am too much noise on saturday nights

  • 9/10 Anonymous (Young couple) 

    on  January 30, 2008

    "Good overall." (97197749)

    Convenient for city centre and good value for money.

  • 9/10 Mary (Mature couple) 

    from Kirkcaldy , GB on  January 17, 2008

    "It would have been good to know what the parking arrangements were if spaces were not available at the hotel.The hotel itself was well placed for the shops and very central. Would use this hotel on further visits to Aberdeen." (97861379)

    the room was very clean and spacious.

    the bed to our liking was to soft

  • 9/10 Anonymous (Same sex couple) 

    on  January 9, 2008

    "Express by Holiday Inn is definitely offers a very good deal and the standard is excellent, for a mid range hotel. I do understand that they were short staffed, but they were still able to cope with a busy hotel. I have to salute a few members of staff that had to sacrifice doing doble shifts and even ding a split shift for the hotel." (97691567)

    The hotel is located in a quiate area yet quite central and very accessible to the main attractions, shops, bars, restaurants.

  • 10/10 Anonymous (Mature couple) 

    on  December 13, 2007

    The quality and price of the accommodation was first class for the centre of Aberdeen

    Lack of a proper breakfast

  • 10/10 Darroch (Young couple) 

    from Inverness , GB on  December 12, 2007

    "Very clean, friendly, central and affordable. We will stay there again next time we visit Aberdeen. Thank you." (97434733)

    Very clean, friendly, central and affordable.

  • 9/10 Anonymous (Family with young children) 

    on  October 25, 2007

    "We didnt know exactly the situation of this hotel. It was a bit on the noisy side (outside)during the night (we stayed overnight Saturday). We had a room facing the front. Breakfast was adequate, room very clean and fresh, and staff very helpful." (97063021)

    Very clean hotel, fresh decor very friendly and helpful staff

    Slightly noisy outside at night.

  • 9/10 Anonymous (Mature couple) 

    on  October 16, 2007

    "Quite location for the city centre. Clean and well equipped room and excellent continental breakfast." (97543773)

    Clean and well equipped with hairdryer, plenty towels etc.

  • 8/10 James (Other) 

    from Dunfermline , GB on  October 9, 2007

    easy access, clean comfortable rooms at a fair price.

    sadly there was a lot of noise from the street.

  • 10/10 Edward (Group of adult friends) 

    from Sheboygan , US on  October 4, 2007

    "This hotel was the best of my stay in Ireland and Scotland." (97170395)

    The front desk staff was very friendly and helpful with advice about the area. Great showers.

    Nothing.

  • 9/10 Anonymous (Mature couple) 

    on  September 30, 2007

    "Excellent" (97698117)

    The Staff

    No soap in room

  • 9/10 Anonymous (Mature couple) 

    on  July 3, 2007

    "Was not familiar with the Express; first experience quite positive. Varying reports on how far it was from the train station; were ultimately advised to take a taxi because of potential problems in walking the neighborhood after hours or early mornings, but otherwise felt quite comfortable walking around and exploring the neighborhood on foot. In retrospect I think it is too far from the RR to be dragging luggage... Altogether a good experience & would recommend for overnight or short stays" (99140637)

  • 9/10 Alistair (Young couple) 

    from Perth , GB on  June 23, 2007

    "Hotel is in a great location, on arrival the check in process was second to none, staff were very friendly and welcoming. Our Room was exactly what we had asked for, nicely decorated and very comfortable. Top marks to the housekeeping staff also as the whole hotel was maintained and cleaned to a very high standard. Breakfast was a self service continental breakfast, with plenty of choice and was nice to wake up to. If your still feeling hungry after that, then there is a nice bakery directly opposite the hotel.Checking out of the hotel was also easy and friendly. The hotel offers a left luggage service which also means you can have a wander around the city before you depart on your journey. Only downside was the noise. Overall very enjoyable." (99894265)

    All members off staff were very friendly and helpful

    Unfortunatly there was a lot of noise from other guests including loud music at 6.30am and doors of rooms slammed shut.

  • 9/10 Anonymous (Young couple) 

    on  June 14, 2007

    Great Location

    No air conditioning

  • 9/10 Thomas (Mature couple) 

    from Portstewart , GB on  June 14, 2007

    "3 night stay; absolutely no problems; reception area welcoming and relaxing; room clean and tidy; bed comfortable and quiet at night (stayed over weekend). Bar area and lounge attractive and chairs very comfortable. Continental breakfast good value for money. A nice touch was being allowed to take a breakfast tray to your room. Check out fast and efficient." (99466132)

    clean and bright

  • 7/10 Anonymous (Young couple) 

    on  June 7, 2007

    "A comfortable stay- facilities were very good for work. The room was very clean and I was pleased to discover a dedicated ironing room!" (99787124)

    It was very clean, comfortable, and there was useful information to be read about services etc..

    I cannot fault the accommodation- but one small comment, soya milk would be a good addition at breakfast for lactose intolerant guests!

  • 10/10 Anonymous (Group of adult friends) 

    on  June 6, 2007

    "we arrived late on the sat night!ordered room service and the food was great!although we had to collect it from the desk down stairs!but that wasnt a problem.went out for the evening and arrived back at 4.30am!had a great nights sleep!!!would recommend !!" (99493219)

    everything!!it was clean and modern and the staff were excellent

  • 9/10 James (Group of adult friends) 

    from Grimstad , NO on  May 30, 2007

    "Excellent location situated naerby shops and nightlife. The hotel is generally clean with a polite and helpfull staff. When staying here i would recommend to use public transport as the hotel has very limited parking space." (99245417)

    Very clean and excellent service.

    Limited parking facilities.

  • 10/10 Robert (Mature couple) 

    from Elgin , GB on  May 26, 2007

    "A real value for money hotel, the staff were more than helpful, I would definately reccommend this hotel to friends and colleagues" (99502680)

    it was clean a functional

  • 8/10 George (Mature couple) 

    from Dundee , GB on  May 24, 2007

    "We were warned about noise during the night and sure enough some shouting etc happened at precisely 3.26 in the morning, not too offputting, however if there was secondary glazing on the front rooms it may have helped." (99037820)

    The room was bright and nice

    No toilet brush available, milk sachet in room was curdled, only a couple of tissues left, but apart from these minor things it was fine.

  • 8/10 Jill (Solo business traveller) 

    from Edinburgh , GB on  May 17, 2007

    "Overall the service was just right, nothing I can think of to add." (99053826)

    pleasant staff, nicely furnished room/ bathroom

    bed a bit too soft

  • 9/10 Anonymous (Mature couple) 

    on  May 10, 2007

    "Good value for money double room which was conveniently situated in the city centre. Hotel close to Bars,restaurants and shops.Tea and coffee making facilities in room along with Sky TV if staying in for the night.Bed was very comfortable with extra pillows provided.The self serve continental breakfast in the morning is adequate and included in the price." (99826512)

    Very clean, spacious and modern rooms.

  • 10/10 Anonymous (Solo leisure traveller) 

    on  May 3, 2007

    "I was unsure if the hotel was open 24hrs and because i was going on a night out that was a major factor. Apart from that the hotel information was very informative and it lived up to all my expectations and more." (99759674)

    The hotel was clean and well run and i would recommend it to anyone.

    There wasn't alot of option in the morning buffet but there was still enough to keep you happy.

  • 7/10 Anonymous (Solo leisure traveller) 

    on  April 19, 2007

    "Pleasant, helpful staff Comfortable, clean room convenient location fresh,adequate continental breakfast" (99585029)

    Clean, quiet, comfortable

    early morning fire alarm evacuation

  • 9/10 Val (Group of adult friends) 

    from Colwyn bay , GB on  April 18, 2007

    "Value for money" (99889623)

    clean central friendly

    limited parking fire alarm going off at 7am on sunday very soft beds

  • 8/10 Anonymous (Same sex couple) 

    on  April 6, 2007

    "Clean, tidy and functional. Meets expectations." (99991586)

    Location good, in the centre - but then Aberdeen isn't that big! And it's just opposite a late night bakery if you are peckish!

    Check out at 11am (then again I always want to lie in bed a little longer!)

  • 8/10 Allan (Mature couple) 

    from Arbroath , United Kingdom;GB on  February 21, 2007

    "We stayed 2 nights over the weekend and were impressed with the service, facilities and cleanliness of the hotel. I intend to use this hotel again and would have no problem with recommending it to work colleagues." (99958499)

    Everything I needed was there and everything was clean.

    Not much to dislike apart from the lack of parking spaces at the hotel premisis

  • 9/10 Stine (Group of work colleagues) 

    from 4085 hundvåg , Norway;NO on  December 1, 2006

    Clean, perfect location and good price :-)

  • 9/10 Anonymous (Mature couple) 

    on  August 25, 2006

    "Except on friday and saturday nights, Express holiday Inn Aberdeen is a very good hotel!" (3305018556)

    Modern and very confortable hotel. Very clean. Near shopping street

    Chapel street is a very noisy street on week end. When we booked by internet I ask for a quiet room, not on the street. But we got one on the 4th floor on the street. The night was terrible.In front of the hotel there was a fast food-bakerei open all night and near a dancing hall . The morning later, the staff said me that the families and the patrons with prioriyclub card had priority for quiet room and not me so the hotel could not carry out my request...We would have new it before booking!! The location is not good as it seems: the hotel is near Union Street but the street is very long and it is far from the interesting part of Aberdeen, at the opposite from old city.

  • 8/10 Tom (Mature couple) 

    from Forres , United Kingdom;GB on  August 23, 2006

    "No complaints. Handy and Central. Good Hotel and Staff" (3305221243)

    Handy for Central Aberdeen

    Street a bit loud and untidy in morning!

  • 7/10 Anonymous (Young couple) 

    on  August 16, 2006

    Polite Staff very Friendly

    Heat was Unbelievable. Very Hot No idea why. Couldn't sleep . No Airconditioning

  • 9/10 Anonymous (Family with older children) 

    on  August 15, 2006

    cleanliness, staff efficiency,

    soft bed, a great deal of noise from people outside on the street - this was still going on at 3.00 a.m.! Breakfast

  • 9/10 Anonymous (Young couple) 

    on  August 9, 2006

    it is just off the main street in aberdeen so if very well situated for everything.

    the room was far too hot, which we found the last time we stayed especially with the rooms at the front of the hotel.

  • 9/10 Susan (Solo leisure traveller) 

    from Shettleston , United Kingdom;GB on  August 8, 2006

    It was in a central location

    no air conditioning and wi-fi was very dear

  • 10/10 Anonymous (Mature couple) 

    on  August 3, 2006

    clean and comfortable.

    no evening meals.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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