Express By Holiday Inn London Stratford, Newham, London

196 High Street, Stratford, Newham, London, E15 2NE

 

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3

Whether you’re staying in Stratford for business or leisure, this hotel is the place to be, thanks to its excellent transport links. The hotel was bui... more

 

£ Rooms from £69 (≈ $121) per night
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8/10 Overall rating

Category Average Rating
7/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 10/10 James ( Mature couple) 

    from Colchester , GB  on  December 5, 2007

    "Well I have contacted the hotel about an item of clothing that has been left in the room , however they have apparently not found it, I know this item was definately left in the room and it is quite an expensive item, not too happy about this!! Apart from this the hotel is in a perfect location and is clean and tidy." (97490667)

    very clean and of good standard.

    5 of 5 people found this review helpful:

  • 8/10 Anonymous ( Solo business traveller) 

    on  January 22, 2008

    Simplicity, Value for money

    3 of 3 people found this review helpful:

  • 9/10 Anonymous ( Group of adult friends) 

    on  January 14, 2008

    "stayed at hotel for 3 nights it was nice to have a late night drink at the bar after a night on the town. My son owns the hammers bar in east ham and i would recommend this hotle" (97880886)

    It was clean and comfortable

    Nothing

    3 of 3 people found this review helpful:

  • 8/10 Anonymous ( Mature couple) 

    on  December 16, 2007

    "Very enjoyable. Very clean. Very good staff." (97242228)

    Very clean.

    Only the matter of a few more milks for coffee and tea!

    3 of 3 people found this review helpful:

  • 7/10 Anonymous ( Young couple) 

    on  December 14, 2007

    The hotel was clean and orderly, and the room was spacious and comfortable

    The continental breakfast left much to be desired

    3 of 3 people found this review helpful:

  • 7/10 Natalie ( Family with young children) 

    from Dover , GB  on  March 12, 2008

    "Overall excellent. The only trouble was it took a long time to register and leave - staff were very busy. Also it was not clear there was parking at the hotel" (97129826)

    Nicely laid out, clean and quiet

    Dirty windows but that is london for you

    1 of 1 people found this review helpful:

  • 9/10 George ( Mature couple) 

    from Leicester , GB  on  December 5, 2007

    "We arrived early and very friendly efficient member of staff checked whether rooms were available, they were, great, no hanging around! Car parking at hotel a bonus - very reasonable charge. Very impressed with security measures in place - room card needed to work lift - great idea! Bedroom as described - very satisfied with all aspects of same. Bar good - few comfortable seats in that area - continental breakfast included in price - very good choice as continental breakfasts go - absolutely no complaints and consider hotel excellent value." (97473807)

    lay out of room vey good, bathroom design excellent,giving option of separate toilet, air conditioning, sofa bed if required sky television clean and comfortable - excellent value.

    No complaints whatsoever

    3 of 3 people found this review helpful:

  • 10/10 Danielle ( Group of adult friends) 

    from Donegal , IE  on  December 14, 2007

    very friendly staff and lovely rooms

    2 of 2 people found this review helpful:

  • 10/10 John ( Mature couple) 

    from Farnborough , GB  on  August 25, 2007

    "Came up to expectations" (97037476)

    Clean,spacious, facilities eg coffee and tea making all in working 0rder. Complimentary breakfast a good feature

    3 of 3 people found this review helpful:

  • 5/10 Gary ( Solo business traveller) 

    from Dewsbury , GB  on  May 8, 2008

    The room we were allocated was filthy, as it had not been cleaned prior to the previous person even though we did not arrive until 9.30pm

    We had to ring reception and change rooms. The second room was fine and the staff that dealt with the situation were great but still this is not what I expected from your group

  • 7/10 Peter ( Same sex couple) 

    from Thetford , GB  on  December 25, 2007

    friendly staff

    lobby bar restarent lay out not cossy

  • 6/10 Kate ( Young couple) 

    from Beckenham, kent , GB  on  December 5, 2007

    "It has everything you need somewhere to stay for a night, but if you want it for any other reason there isn't much else other than a bed, shower and tv" (97273794)

    everything was clean and nicely presented

    there was not a lot of light and we were awoken by lots of kids running up and down the corridor the following morning, the rooms were not very sound proof. the staff didn't really seem all that interested or friendly to me, almost like we were annoying them turning up.

  • 8/10 Anonymous ( Family with young children) 

    on  October 27, 2007

    "Good, the stay was too short to make a reasonable judgement on the overall service experience." (97352728)

  • 9/10 Anonymous ( Solo business traveller) 

    on  July 13, 2007

    Clean modern rooms

  • 5/10 John ( Group of adult friends) 

    from Bangor , United Kingdom;GB  on  June 6, 2006

    "Enjoyed the room and breakfast.Hotel very close to transport system into central London. Disliked the attitude and ignorance of the receptionist upon arrival at hotel, other staff very helpful, have no complaint about them." (3304803984)

    cleanliness and acessability to transport system

    the attitude of receptionist upon arrival

    1 of 1 people found this review helpful:

  • 7/10 A ( Solo business traveller) 

    from Tewkesbury , GB  on  May 30, 2007

    functional

    food. Lack of choice. Poor quality and cold.

  • 9/10 Anonymous ( Young couple) 

    on  April 3, 2007

    Clean, comfortable bed, bathroom, TV services, very modern.

    Not enough tea provided. Noisy airconditioning.

  • 5/10 David ( Group of work colleagues) 

    from Alfaz del pi , Spain;ES  on  March 24, 2007

    Only Basic Breakfast available

  • 8/10 Anonymous ( Solo business traveller) 

    on  March 10, 2007

    The room was adequate in size but well equipped and comfortable. The service was good and the food was good too.

  • 8/10 Anonymous ( Solo business traveller) 

    on  February 25, 2006

    "The evening meal was very poor and expensive for what I got.I had a fish pie which was meant to contain a mixture of fish,but ended up being tuna based only!!!!!!!!!Bland and tasteless. Was hoping dessert was going to be an improvement as I ordered a selection of icecream but was even further disappointed as it turned out to be 3 scoops of yellow coloured icecream that tasted horribly vanilla with ice particles.I was sorry I didn't order from outside like the majority of customers did.Unfortunately I realised this later.I pottered across the road and bought junk food to satisfy my hunger instead. However Breakfast in the morning was A1,thankfully.And everything else in relation to my stay was excellent." (3304261692)

    Very modren,warm,comfortable.

    Evening meals

    1 of 1 people found this review helpful:

  • 5/10 Malcolm ( Mature couple) 

    from Crewe , United Kingdom;GB  on  March 6, 2007

    "Once the reservation problem was resolved,the rest of the stay was enjoyable." (99898956)

    Good location close to all facilities

    A member of staffs attitude because they were unable to find the reservation no.

  • 3/10 Sally ( Solo business traveller) 

    from Fakenham , United Kingdom;GB  on  March 1, 2007

    "I have to be quite honest in stating that I have rarely stayed in a worse environment, and to top it all I had to pay an extra £7.00 to securely park my car!! At the hotel!! On commenting to staff that our room only contained one towel for two guests, their arrogance was rude in the extreme. For a fairly new premises, the room was quite disgusting, and I have to question if indeed it had been serviced prior to our arrival. I would think twice before using this hotel chain again." (99537791)

    Absolutely nothing

    Everything. The room was not clean (urine on the bathroom floor near the toilet). There was only one (1) towel provided for two guests, as there was only two (2) teabags and 0ne (1) sugar on the complimentary tea tray. It was impossible to see out of the window, as it was so dirty.

  • 7/10 Shaun ( Young couple) 

    from Norwich , United Kingdom;GB  on  January 16, 2007

    "Staff helpful." (99380658)

    bed very soft and dipped in the middle.

  • 6/10 Anonymous ( Solo business traveller) 

    on  December 19, 2006

    New and comfortable

    Poor restaurant facilities

  • 7/10 Anonymous ( Solo business traveller) 

    on  November 7, 2006

    The rooms are very comfrtable and clean. The staff was attent and friendly

    The parking is to small, first night it was not possible to park on the parking. The price of the parking is high. The menu card is to simple and to small.

  • 10/10 Jerry ( Young couple) 

    from Cork , Ireland;IE  on  September 3, 2006

    "staff were very helpfull hotel was very secure and clean" (3305207309)

    security

    the area

  • 10/10 Habib ( Group of adult friends) 

    from Nottingham , United Kingdom;GB  on  June 16, 2006

    I think they should try and put small fridges in the room, expecially now that its summer, things get really heated up. and you mite not want to go to d bar to get a cold glass of water or drink. apart from that its all gud

  • 8/10 Anonymous ( Family with young children) 

    on  August 22, 2006

    "rapporto qualità prezzo ottimo per Londra; 5 minuti a piedi dalla metropolitana; sono arrivato in auto e purtroppo non ho trovato il parcheggio come avevo richiesto nella prenotazione (mi è stato detto che non fanno questo servizio per email); comunque si sono fatti in quattro per risolvere la questione." (3305056758)

    luogo non rumoroso, standard complessivo ottimo e personale gentile e disponibile; molto buono il buffet della prima colazione.

    niente, anche se Stratford non si trova proprio al centro di Londra per chi deve fare il turista; comunque con la metropolitana si arriva al centro in poco tempo.

    1 of 1 people found this review helpful:

  • 6/10 Anonymous ( Same sex couple) 

    on  June 5, 2006

    Good value for price. Nice and friendly staff. Breakfast is quite good.

    Rooms facing front of building are quite loud. Cleaning service could be better.

  • 8/10 Sarah ( Group of adult friends) 

    from Ammanford , United Kingdom;GB  on  April 28, 2006

    Accommodation was very clean and suited the purpose of my stay.

    Staff could have been a bit more clued up about how to get to the starting points of the London Marathon and which tube/train was best to use. But then maybe I should not assume their local knowledge.

  • 7/10 Tirivaviri ( Solo leisure traveller) 

    from Edinburgh , United Kingdom;GB  on  April 20, 2006

    Quiet and clean enviroment

    Staff at the reception were to busy to attend to us. We had to wait a lot of time to service at th pub.Cleaning in rooms should be extended to afernoon so as to allow those who come from night functions enough time to rest in the morning.

  • 9/10 Lois ( Group of adult friends) 

    from Ely , United Kingdom;GB  on  April 20, 2006

    "This hotel was very easy to get to and parking was free and there was plenty of space. Check in was very quick and the hotel staff were very friendly and helpful. I was very impressed with the room as it was very clean, bright and modern. We went to see Jagged Edge at the Rex and it was only a five minute walk away which was good. There was also a petrol station just across the road to get snacks from." (3304516226)

    The room was very clean and modern.

    The only thing i disliked was the shower didn't work very well.

  • 8/10 Colin ( Family with older children) 

    from Tylden , Australia;AU  on  April 6, 2006

    Clean and quiet

    Larger selection of evening meals and available all weekdays (i.e. Mon to Fri)

  • 9/10 Margaret ( Family with young children) 

    from Southampton , United Kingdom;GB  on  August 13, 2005

    "NO COMENT" (2584376)

    The facilities were excellent

    can you please extent the breakfast times to 11.00pm everyday because most hotels do. Everything will be perfect.

  • 8/10 Anonymous ( Group of work colleagues) 

    on  July 1, 2005

    Clean and Simple

    Internet access

  • 10/10 Anonymous ( Mature couple) 

    on  June 22, 2005

    "I did not realise thatI needed to book a parking space,or pay for it.We presumed that there would be a dining room for an evening meal.The hotel did offer to phone for a take-away but we are trying to avoid fatty foods.We came from this area originally and think the hotel is very handy and improves the area" (2378146)

    Modern,clean,nicely kept

    Possibly having snacks other than toasted sandwiches available but we could have ordered a take-away

  • 9/10 Jatindar ( Mature couple) 

    from Coventry , United Kingdom;GB  on  June 17, 2005

    "Overall, this accommation was a great stay especially for a weekend break." (2375526)

    clean, simple, easy access to tube station.

    providing more information about breakfast / dinners meals e.g. times etc.

  • 3/10 Mark ( Other) 

    from Doncaster , GB  on  November 9, 2007

    the bed where not change in nights at all The heathing did not work blowing cold air out ( it was reported and we where suppiled with a Heater but who what a small heater in there room Also its was reported about the sink blocking but again nothing done so geting a wash and cleaning was not nice the room was 617 i am back in london from Tueday for 2 nights but will find somwhere

    0 of 1 people found this review helpful:

  • 10/10 Paul ( Solo business traveller) 

    from Walsall , United Kingdom;GB  on  May 21, 2005

    "A good clean comfortable hotel. Short walk to Stratford centre. Limited bar food menu but will allow food to be brought in from local takeaways (and will supply crocks & cutlery). Unbeatable water pressure in shower (with the head on a narrow jet it could almost take your skin off!)" (2294705)

    Good, clean accomodation. Very helpful and friendly staff.

    WiFi internet access in lounge only - not rooms.

  • 8/10 Eric ( Young couple) 

    from Villeneuve la garenne , France;FR  on  January 17, 2007

    "bon hotel, bon accueil. Dommage qu'il y ait pas de personne bilingue." (99252052)

    faciliter de réservation et rapidité de confirmation de celle-ci. Le petit dejeuner compris et tolérance de dépassement de l'heure de prise de petit dejeuner. Bonne sécurité avec 2 système de carte (ascenseur et porte de chambre), hotel propre en tout point et douche toujours chaude.

    matelas trop mou pile de la télécommande HS, pas de chaine française (au moins les infos).

  • 6/10 Anonymous ( Family with older children) 

    on  June 1, 2005

    "Die Anbindung an öffentliche Verkehrsmittel wie S-Bahn- / Busbahnhof Transfermöglichkeiten vom / zum Flughafen Standsted könnte noch besser in der Hotelbeschreibung hervorgehoben werden. Das Hotel nur liegt ca. 300m vom S-Bahn Bahnhof Stratford entfernt. Der Bahnhof wird auch einer Buslinie vom Flughafen Stansted angefahren (Fahrzeit ca. 45Min.). Familienzimmer sind für größere Kinder leider sehr klein. Besser wäre ein günstiges Angebot für zwei Doppelzimmer mit Verbindungstür für Familien mit Kindern die älter als 13 Jahre sind." (2296045)

    Günstige Lage an öffentliche Verkehrsmittel

  • 5/10 Simon ( Solo business traveller) 

    from Best , NL  on  May 9, 2007

    no real restaurant must put mail in a microwave tv was in a bad state one top red en on the bottem green screen

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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