De Vere Venues Theobalds Park, Cheshunt

Lieutenant Ellis Way, Cheshunt, EN7 5HW 4

Located 10 miles (16 km) from London, this Georgian mansion has 55 acres of beautiful parkland, modern facilities and easy access from most London airports and ... more

 

£ Rooms from £69 (≈ $117) per night
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8/10 Overall rating

Category Average Rating
9/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
9/10 Overall value for money
  • 9/10 Anonymous ( Solo leisure traveller) 

    on  June 17, 2008

    "Although only a 1 night stay, the room and service was excellent. Providing the price of £49 inc buffet breakfast does not change once works complete I will definately stay here again and recommend to my friends as it is excellent value for money. I stay in quite a few hotels for business and so many hotel rooms are in need of updating and refurb - it was so nice to stay in a room that was newly finished." (97181908)

    I stayed in the new Ridings accomodation. Everything was brand new and so the room was excellent, felt like I was the first person to stay in the room - perhaps I was!

    Apart from soap there were no toiletries and I had assumed there would be things such as shower caps etc as I usually rely on the hotel supply instead of carrying everything. Part of this accomodation block was swill unfinishedand will be nice to return once all complete.

    1 of 1 people found this review helpful:

  • 9/10 Andrera ( Solo business traveller) 

    from Milton keynes , GB  on  August 12, 2008

    better quality hotel good value

  • 9/10 Emily ( Mature couple) 

    from Edinburgh , GB  on  June 9, 2008

    "Very good." (97168726)

    Large rooms - excellent setting - free coffee stations

    Children at a private party allowed to run about the corridors of the hotel screaming and shouting until after one in the morning. Being over-charged on the bill (charged for meals that we hadn't had). This was rectified as soon as it was pointed out.

    1 of 1 people found this review helpful:

  • 5/10 Guy ( Mature couple) 

    from Southampton , GB  on  August 11, 2008

    "Just about okay" (108015451)

    Room was clean and pleasant

    Almost ignored on check-in. No help to explain facilities Room was a walk away (open air) to reception and main facilities Aircon was useless - room okay for 1 person, cramped for two

  • 9/10 Trevor ( Mature couple) 

    from Herts , GB  on  August 5, 2008

    "Great experience and good value." (97611952)

    Great location, good facilities, excellent room, well equiped, good value breakfast.

    Some banging of doors during the evening and night. Over efficient self closers ? Too early check out time, queuing at the checkout.

  • 7/10 Anonymous ( Solo business traveller) 

    on  August 5, 2008

    "good value for money as it is a contemporary hotel however staff need some serious training in the restaurant" (107119438)

    food and cleanliness were good, room was nice and contemporary

    rooms were noisy, staff in restaurant were in experienced and very poor, asked for a dessert menu 3 times!! never got asked if I wanted a drink, no bread with starter when all other guests got it, squashed guests together at dinner when the rest of the room was empty and to top it off got room number wrong on bill and charged my account with 3 dinners! breakfast wasnt much better, didnt get asked if I wanted TEa or coffee another guests had to ask for it too when there were staff hanging around doing nothing

  • 10/10 Phil ( Young couple) 

    from Leek , GB  on  July 23, 2008

    "Exceptional. Will certainly be back again on my next visit to the area if rooms are available." (108063229)

    Lovely rooms and facilities. Lots of space and exceptional standard compared with similarly priced hotels recently occupied.

    Big pot holes on entrance/exit driveway and slightly expensive bar. Nothing major at all and had to really think for something to put in this box.

  • 9/10 Kenneth ( Mature couple) 

    from Stratton , GB  on  July 21, 2008

    "Good overall" (108086183)

    Clean,quiet,good room

    Only one bath towel.

  • 9/10 M ( Mature couple) 

    from Huddersfield , GB  on  July 15, 2008

    "Good to excellent except for how hot the room was. It may be we would have to pay but the TV channels are not adeqaute for a hotel of that stature, normal channelss plus news and Sky one." (108033846)

    The hotel is in a nice place and very good standard. Easy to find once you Know where it is. Nice room

    Why are the disabled rooms the farthest away. Logic says that if you have GF rooms you put the disabled nearest the door. We did get a GF and it was a disabled but it was also the farthest away and I had actually contacted the hotel direct and said that a GF room would do, not a purpose built disabled as Mrs Coote cannot walk very well and has a sticker but but a GF or near a lift would do. Room was very good but what happened to the air conditioning. It was very hot during the night ansd as there was some wild life about we did not wish to leave the window open for too long in case a large rabbit with big teeth decided to venture in. ( this is not a complaint about the wildlife it was all very nice, Deer and an old peasant as well.

  • 9/10 Claire ( Young couple) 

    from Writtle , GB  on  July 8, 2008

    "excellent value for money" (97733474)

    Originally allocated a room which wasn't made up but the duty manager not only organised a free drink in the bar for us but also allocated us a nicer room.

    No toiletries in the bathroom and only one bath towel

  • 5/10 Anonymous ( Family with older children) 

    on  July 8, 2008

    "Despite the above, I really liked the hotel and the lovely grounds but it could be so much better and so much more could be made of it. It has so much character and certainly beats a Travel Lodge for the same money." (99499598)

    Beautiful location, beautiful building and grounds. Quiet. Not half enough is made of it though. This could be truly exceptional. Good breakfast in restaurant. Plentiful hot water.

    Had to wait for room on arrival despite arriving well after earliest time of arrival. Sink plug rod broken. No shampoo etc in room - queried at reception and all we got was body lotion. Decor in room provided very much "bachelor pad" and dark. Invoice on departure different from price booked online - however it was quickly resolved.

  • 9/10 Anonymous ( Solo business traveller) 

    on  March 25, 2008

    "At the price, this is a very well prepared hotel with very good facilities. Access from the M25 is very easy and the grounds of the Park offer plenty of space for an evening walk. The food was excellent both in preparation and choice...and was varied every night. Since my initial booking I have stayed at the hotel a further 6 nights and it is now my choice of hotel for the area." (97849268)

    Clean, well decorated. Excellent choice of menu in the restaurant.

    No swimming pool bu there is a jacuzzi, Sauna and steam room

    2 of 2 people found this review helpful:

  • 7/10 Anonymous ( Same sex couple) 

    on  July 6, 2008

    "Fine. We were staying for a family funeral, not spending much time in the hotel and it served it's purpose." (108022557)

    I liked the "coffee points" where you could help yourself to a variety of drinks and biscuits, and the free internet access. The grounds are lovely for a short stroll too.

    Broken light and clock one hour slow in room. We almost missed breakfast because of the clock. The only toiletry in our room was one small bottle of shampoo, not replaced on second night. The only toiletry in the other room was one shower gel.

  • 10/10 Peter ( Mature couple) 

    from Shrewsbury,shropshire , GB  on  March 15, 2008

    "we enjoyed our stay with you & would recomend this hotel to our friends." (97321194)

    nice location,very clean & comfortable.

    in room tea making would have been nice.

    2 of 2 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  July 4, 2008

    "Lovely new rooms (in the converted barn section) absolutely beautiful. Lovely building and grounds. I like the mix of old style buildings with modern furnishings." (108026427)

    Lovely grounds and very clean and internally modern hotel

    Not enough staff on in the morning at breakfast. Slow service to check in the internet booking had not registered and as there were 2 weddings on it was doubtful at one point whether our booking could be honoured.

  • 8/10 Judith ( Mature couple) 

    from Stratford-on-avon , GB  on  July 1, 2008

    "staff helful,and excellent breakfast" (97824980)

    excellent breakfast

    Room was very hot even with fan which was noisy.we live in the countryside and found traffic on M25 never ending

  • 9/10 David ( Young couple) 

    from Chigwell , GB  on  June 30, 2008

    "Excellent" (108020118)

    Hotel was first class

    They hadn't received your confirmation of order

  • 10/10 Michelle ( Mature couple) 

    from Hoddeston, hertfordshire , GB  on  June 27, 2008

    "We really enjoyed out stay here even tho it was only for one night. We would stay again so we could use some of the facilities the hotel has to offer." (97998462)

    Even tho we arrived at 1am the check in was still easy and there was no fuss.

    The food personally we thought could have been better and in keeping with the high standard of the hotel.

  • 10/10 Leo ( Solo business traveller) 

    from Cardiff , GB  on  February 28, 2008

    "Overall experience was excellent. Would have preferred more BBC TV channels (BBC3, BBC4 and News24) but otherwise a very good night's stay." (97649417)

    Unfussy, friendly, efficient, modern and comfortable

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Other) 

    on  May 27, 2008

    "The hotel itself is a lovely old building set in beautiful grounds. The rooms were very well done out and very clean. Our room was to the rear of the hotel with beautiful views. The service was not always 'spot on' but any short falls were rectified courtesly. The gym was not large but was fine for a basic workout. I liked the idea of the free coffee/tea stations although the soft drinks dispenser was not working throughout our stay and neither was the lift. The lift was not a problem to ourselves but may have caused some individuals problems mobilising about the hotel. I would definitely stay here again;-)" (97143695)

    The hotel itself is a lovely old building set in beautiful grounds. The rooms were very well done out and very clean. Our room was to the rear of the hotel with beautiful views. The service was not always 'spot on' but any short falls were rectified courtesly. The gym was not large but was fine for a basic workout. I liked the idea of the free coffee/tea stations although the soft drinks dispenser was not working throughout our stay and neither was the lift. The lift was not a problem to ourselves but may have caused some individuals problems mobilising about the hotel. I would definitely stay here again;-)

    The only down side was the state of the Health Suite....spa, jacuzzi, steam etc....this area obviously needed some attention due to the age/mildew...and a few plants / water dispenser would not have gone amiss.

  • 10/10 Alison ( Solo business traveller) 

    from Hoylake , GB  on  May 14, 2008

    Fantastic

    Beautiful hotel and surroundings very polite staff, free hot and cold drinks

  • 10/10 Lynnmaree ( Other) 

    from Wunghnu , AU  on  May 11, 2008

    "Travelling from overseas, just did a random online booking and hoped for the best.Absolutley thrilled with the accomadation and professional staff. Only wished we where able to stay longer." (97058068)

    thrilled that when we turned up it was everything we had hoped for and more.

    loved everything

  • 10/10 John basil ( Mature couple) 

    from Burgess hill , GB  on  May 8, 2008

    "The hotel is well run with the reception staff being most efficient. Despite the fact that the hotel was busy with two weddings and a conference the staff had plenty of time for those of our family who had only three rooms and were attending a family wedding nearby." (97506666)

    modern rooms with good car parking

  • 9/10 Anonymous ( Young couple) 

    on  May 8, 2008

    "Very pleasant stay, beautiful grounds and mansion house plus helpful staff. I would stay again." (97766016)

    Wonderful accommodation, beautiful peaceful setting, very helpful staff. Tastefully decorated. Good value.

    Staff a little slow with service on occaission; a one hour+ wait for a sandwich whilst the hotel was not busy is not too good.

  • 9/10 Claire ( Family with older children) 

    from Skipton , GB  on  May 7, 2008

    "overall thoroughly enjoyed our stay and will come again" (97373132)

    hotel was very clean staff very friendly

    Lift was not working which was a nightmare carrying pushchair upstairs! Staff were very good and helpul but appeared to be a lack of communciation between them

  • 9/10 Martin ( Young couple) 

    from Burbage , GB  on  April 10, 2008

    Extremely High standard of romm and service

    nothing to dislike

  • 9/10 Anonymous ( Solo business traveller) 

    on  April 4, 2008

    "Great hotel, just do not eat there!" (97538683)

    Great value for money

    The food wasn't the best and the service in the restaurant was extremely poor. We had a table of nine and it took 15 minutes from the first main arriving to the last. And they forgot to order two desserts...

  • 3/10 Robert ( Mature couple) 

    from Rogersville , US  on  March 29, 2008

    Your staff were curt. When we first checked in we noticed that the sink drained very slowly. Informed a staff member and she said it would be taken care of. When we returned for the evening and started to take a shower the tempertature control would not stay where you set it. The temp. would go from cold to warm to scalding hot then back to do this cycle over and over. This happened all by itself. Then we found that we had only one bath towel and no washcloths. The reason we never called anyone was it was very late so we just went to bed. The hotel looks nice from the outside but not the inside. Also we were to have a breakfast included but never found it and the staff were no help.

  • 10/10 Alo ( Young couple) 

    from Tallinn , EE  on  March 25, 2008

    "Excellent value for the money, nice and friendly staff plus clean and well-equipped rooms." (97071794)

    Nice and relaxing location, good to rest from city visit.

    It's not possible to walk from train station to hotel.

  • 10/10 Anonymous ( Other) 

    on  March 25, 2008

    "Insufficient information concerning the quality, design and size of the room is given on line, i.e.the hotel undersells itself. I was very pleasantly surprised by the quality and value." (97919867)

    Well styled, good quality, good value.

  • 10/10 Anonymous ( Solo business traveller) 

    on  February 21, 2008

    Modern, Clean, Well Appointed.

  • 8/10 Trevor ( Young couple) 

    from Norwich , GB  on  February 14, 2008

    Room was cosy with all mod cons and very asthetically pleasing. Very tidy and well placed, i.e very little noise from other guests

    Not so much a dislike, but would have preferred that the lights in the suana and steamroom would have been working

  • 8/10 Anonymous ( Mature couple) 

    on  January 30, 2008

    spacious and clean

    rather small bath

  • 10/10 Linda ( Mature couple) 

    from Sleaford , GB  on  December 29, 2007

    "The hotel was in a lovely setting and couldnt have been better value for us, their special offer over the Christmas period was excellent and if they offer the same again next year we will be there. We found the staff to be extremely friendly (unusual for this part of the country) and helpful in every respect. We thoroughly enjoyed our stay, well done to all at The Manor." (97217784)

    Our room was newly refurbished and was of an excellent standard all round, the duvet good have a been a little larger, as the lovely bed was a super king and the duvet was a king size, nevertheless this is only a small comment in the overall scheme of things.

    We liked everything

  • 9/10 Philip ( Mature couple) 

    from Sheffield , GB  on  December 26, 2007

    "An amazing hotel. The best I have stayed in at this price range. Lovely rooms and amenities set in beautiful grounds. We will be back." (97442161)

  • 9/10 Michael ( Mature couple) 

    from Neslon , GB  on  December 21, 2007

    "Very good" (97154649)

    open aspect inside the accomodation. excellent grounds

    Signage to the restaurants is not clear

  • 8/10 Anonymous ( Young couple) 

    on  December 19, 2007

    clean - comfortable - quiet

    bathroom a bit small

  • 7/10 David ( Mature couple) 

    from Perth , GB  on  December 5, 2007

    "Pleasant hotel in lovely surroundings. Comfy clean bed and room, Dining and breakfast facilities first class as was staff a credit. Down side Jacuzzi not working and taped up with scissors left laying to the side for 2 days,(dangerous) so very disappointed as we brought our swimwear.!!! felt we had been shortchanged as no pool on offer to compensate for lack of spa. No explanation given or gesture for lack of advertised facility. Regards David Tyler & Margaret Macfarlane." (97602715)

    Modern, clean comfortable, especially the bed

    Room was only made up for 1 person, ie, 1 towel 1 small bottle water, 1 small bar of soap, shampoo, lotion, 2 tiny cartons of milk.

  • 7/10 N ( Mature couple) 

    from London , GB  on  November 28, 2007

    "was okay. . . ." (97769759)

    clean and quiet. . . .

    no mirror in the room. . . . only one big and one small towels in a double doom!!!. . . .

  • 10/10 Ken ( Mature couple) 

    from Gillingham , GB  on  November 7, 2007

    "Exceptional room with excellent facilities, the staff were very friendly and helpful, meals were of a very high standard and the complimentary drinks were something we did not expect. Would definitely use this hotel again and would recommend it to friends." (97880396)

    Exceptional room with excellent facilities

  • 7/10 Trevor ( Solo leisure traveller) 

    from Bray , IE  on  November 1, 2007

    "LIKE TO HAVE KNOWN IF I WAS BEING PUT IN A ROOM ABOVE THE FUNCTION ROOM BEFORE I CAME. I WAS NOT ATTENDING THE FUNCTION, AND OTHERS STAYING IN A QUIETER PART OF THE HOTEL WERE" (97455969)

    LOCATION

    PUT IN A ROOM ABOVE A NOISY FUNCTION ROOM, DESPITE REQUESTING A QUIET ROOM

  • 5/10 Anonymous ( Family with young children) 

    on  October 18, 2007

    lack of facitities

  • 7/10 Anonymous ( Young couple) 

    on  October 17, 2007

    "Would have liked more verbal information at check-in about where facilities were within the hotel. There wasn't much information in the room either. The grounds were lovely and the room itself was comfy and clean." (97398091)

    Very clean and not cluttered.Complimentary tea and coffee in Reception was excellent welcome after a long drive.

  • 8/10 Anonymous ( Solo business traveller) 

    on  October 9, 2007

    the fact that you could not order an espresso at the bar

  • 9/10 Colin ( Mature couple) 

    from Chelmsford , GB  on  October 3, 2007

    "very friendly staff clean and modern and excellent value for money." (97117729)

    clean, modern and all the appliances worked

  • 10/10 Sarah ( Young couple) 

    from St albans , GB  on  October 3, 2007

    "Lovely hotel with good facilities and nice breakfast." (97136559)

    Spacious, good facilities and comfy bed

  • 9/10 Anonymous ( Mature couple) 

    on  September 30, 2007

    Very clean,calm and relaxing.

  • 5/10 Anonymous ( Mature couple) 

    on  September 26, 2007

    Beautiful grounds.

    Terrible acrid smell from the wadrobes. Made eyes water and throat sore. Attic room was uncomfortably hot, noticeably hotter than ground floor areas.

  • 9/10 Stephen ( Mature couple) 

    from Wolverhampton , GB  on  July 25, 2007

    Good room, good facilities, nice environment.

  • 6/10 Chantelle ( Same sex couple) 

    from Bedfont , GB  on  January 12, 2008

    Very Quiet location, Clean and Modern with good facilities, Love the Milk and Drinks for free. Fantastic Breakfast!!!!

    Pub Dinner was not up to standard (Burger burnt) Asked to have the heating turned up in my room and no-one came. Asked for a wake up call at 7am and never got it. Next doors TV was very loud untill early hours.

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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