Grand Hôtel Des Templiers, Reims

22 Rue Des Templiers, Reims, 51100
4 star

Our hotel is a 19th-century residence in the neogothic style. We offer a calm and quiet atmosphere. We welcome you to a calm and warm ambience. The id...

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9/10 Overall rating

Category Average Rating
9/10 Check-in process
9/10 Your room
7/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
9/10 Performance of staff
9/10 Overall experience
9/10 Overall value for money
  • 7/10 Marleen (Mature couple) 

    from High halden , United Kingdom;GB on  October 28, 2006

    location - friendly staff

    don't have non-smoking rooms, so the smell stays in the lavish fabrics. No nibbles, or when asked, very poor quality, wiht the champagne in the bar. Overall too expensive, certianly not the quality of a 4 or 5 star hotel.

    1 of 1 people found this review helpful:

  • 9/10 Barry (Mature couple) 

    from Faversham , GB on  April 16, 2008

    The building, the staff. location, little touchs in the room such as the fruit and nibbles and the toiletries in the bathroom and the swimming pool in the basement. Quiet, warm and comfortable

    For the money I would have expected breakfast to be part of the deal, to be charged for individual items for breakfast was both expensive and silly. 25Euros was way over the top.

  • 5/10 Hilary (Mature couple) 

    from Dartmouth , GB on  April 15, 2008

    "More like an up-market Bed and Breakfast than a 4 Star Hotel. Breakfast was good but too expensive at 25 Euros a head." (97447051)

    Proximity to town centre and parking

  • 9/10 Gerard (Mature couple) 

    from Paris la defense , FR on  March 27, 2008

    spa , staff

    room close to recpetion, noisy

  • 9/10 Hans (Mature couple) 

    from Farnham , GB on  February 5, 2008

    "Very good calm hotel - nice and clean with excellent facilities. The night porters explanation and walk through of champagne - the brands, region and history made this stay even more special." (97091984)

    The room and hotel had a very nice feeling. The nightporter took the time to explain everything abour champagne and the area which made it a very interesting stay.

    It could be a bit less expensive.

  • 9/10 Clifford (Young couple) 

    from Cardiff , GB on  July 28, 2007

    "A very nice hotel in a good location with very helpful and friendly staff" (97099689)

  • 9/10 Jonathan (Mature couple) 

    from Skipton , GB on  April 17, 2007

    "Excellent accomodation but a 20 minute walk from the main restaurant area of Reims. Surprised that a hotel without a restarant can warrant 4 stars!There is a restaurant facility on the premises for breakfast, why not offer some form of evening meal?" (99179702)

  • 8/10 Anonymous (Mature couple) 

    on  December 27, 2006

    "The hotel is situated in the centre of Reims within walking distance of cafes, restaurants and shopping. The staff were friendly and helpful even though we were staying for one night only. The entrance to the hotel parking is tricky for anything but the smallest vehicle but then valet parking is offered free of charge." (99880913)

    Hotel met our request for a really quiet room and recommended an excellent local restaurant for dinner which we would not have found as tourists

    Decor eccentric

  • 9/10 Anonymous (Group of adult friends) 

    on  October 31, 2006

    "friendly efficient staff rooms clean &comfortable" (99369063)

    charming hotel close to centre good ambience

  • 9/10 Anonymous (Young couple) 

    on  September 3, 2006

    Very helpful people. Good location

    Pool was a bit cold

  • 8/10 Anonymous (Young couple) 

    on  August 2, 2006

    it was very kitcsh but in a nice way. fruit and snacks were complimentary in the room

    breakfast was a fixed charge of €25 each which we thought was way too much when my boyfriend only had a coffee and a criossant. this was not explained and meant that our stay worked out very expensive

  • 10/10 David (Group of adult friends) 

    from Nothampton , United Kingdom;GB on  June 25, 2006

    "Breakfast was not included in the price and although it was delightful and very elegantly presented with waitress service, we all felt 25 euros per head was a little expensive for continental breakfast." (3304846354)

    It was like visiting a grand country house. Very quirky and individual. Staff were very attentive and helpful without being intrusive.

    We would have loved to use the pool but in June the poolside atmosphere was too hot. However, in the winter it must be fantastic.

  • 9/10 Anonymous (Group of adult friends) 

    on  June 14, 2006

    "We had a fabulous time. The hotel is decorated in victorian era furnishings. Each room is different in decor. There is also a small convenience store around teh corner if you need anything last minute. The location was a 5 minute taxi to the centre of town and about a 15 minute walk. Close to Eparnay, another beautiful region of France!" (3304831421)

    The staff was very friendly and gave helpful advice, got us taxis swiflty, booked fabulous reservation for dinner at Le Continental and it was clean! Valet parking and overall was a fabulous quite hotel with great service! Book a maasage in adavance. It was the best massage I have ever had!!

    The parking driveway is very tight so be careful if you drive. The accomodations are a bit unclear onteh website. There is a pool but no true SPA. The hotel has a sauna and a turkish bath in the indoor pool area.

  • 10/10 Marleen (Mature couple) 

    from High halden , United Kingdom;GB on  May 3, 2006

    "A little more information about the room, I like normally to see the rooms on the website and choose accordingly." (3304483418)

    the extremely friendliness of staf, efficeincy, the small details in the rooms

    maybe not enough storagespace in the rooms and no ironing board

  • 9/10 Peter (Group of adult friends) 

    from London , United Kingdom;GB on  April 18, 2006

    "This is a high quality, friendly, local hotel. Best for leisure trips as it does not have great business facilities. Breakfast was excellent although a little pricey at Eur 25 per person. Hotel has its own off-street parking. Located close to the city centre; a great base for guests in Reims on a tour of the Champagne houses." (3304527570)

    Very comfortable. Highly personal service. Very helpful staff.

    No easy internet access except via front desk. Bathrooms were a little tight.

  • 10/10 Allen (Mature couple) 

    from Pinner , United Kingdom;GB on  September 17, 2005

    "Nothinh it was excellent" (2738492)

    Everything

    English BBC TV for news etc.Excellent facilities but very poor lighting to read

  • 7/10 Anonymous (Young couple) 

    on  April 9, 2005

    "Hotel practically empty so a little lonely! (Early April) Nice and peaceful, Swimming pool area needs refurbishing. Decided not to have breakfast due to early start but persuaded by staff to have one tea and one coffee before departure - this came to 9 Euros! Excellent dinner at Le Foch restaurant (100 Euros for 2) might stay there again although it's away from the heart of the city" (2065147)

    unusual decor smart spacious bathroom

    None

  • 9/10 Anonymous (Group of adult friends) 

    on  March 8, 2005

    "Fine for a short stay, did not realise there is a swimming pool" (1925265)

    A friendly welcome, nothing too much trouble. Good Parking

  • 9/10 Matthew (Group of adult friends) 

    from Hook , United Kingdom on  November 16, 2004

    Everything

  • 10/10 Anonymous (Mature couple) 

    on  September 24, 2004

    "Directions to the hotel or a map would have been helpful. Swimming pool could have done with a clean as the rest of the hotel was lovely. Staff were great. Towels were changed every time they were used. very central to restaurants and bars and champagne houses were also close. No restaurant at the hotel." (1461705)

    the staff at the hotel were fantastic, very friendly and helpful. Very impressive service.

    price of the breakfast was expensive.

  • 5/10 Anonymous (Mature couple) 

    on  January 30, 2008

    "très mauvais rapport qualité prix" (97484465)

    tous : situation excentrée, confort d'un deux étoiles, salle de bains vieillotte, WC non séparé, décor obsolète de mauvais goût, en résumé très mauvais rapport qualité prix

  • 8/10 Philippe (Young couple) 

    from Bertrange , France;FR on  January 31, 2007

    Cadre agréable hotel bien tenu

    Sauna et hamman en panne

  • 7/10 Anonymous (Mature couple) 

    on  December 6, 2006

    "hammam non fonctionnel jaccuzi froid espace piscine très chaleureux" (99616973)

    personnel accueillant. entretien des chambres excellents

    lit inconfortable petit déjeuner décevant et cher

  • 10/10 Caroline (Young couple) 

    from Paris , France;FR on  May 15, 2006

    "L'hotel est superbe et le personnel très accueillant et très serviable. Le petit dejeuner excellent et bien copieux." (3304644847)

  • 9/10 Isabelle (Mature couple) 

    from Neufchateau , Belgium;BE on  May 1, 2006

    "Le personnel était parfait, discret et efficace. La chambre était très bien, mais le sèche-cheveux dans la salle de bain, mal placé, obligeait à des contorsions peu agréables. L'ensemble piscine, bain-bulle etc., n'est pas du même niveau que l'hôtel(****). On aurait souhaité également une indication plus nette, dès la réservation, du supplément(25€/per)demandé pour le petit déjeuner..." (3304582193)

    le parking intérieur gratuit est un plus.

    le mobilier de la piscine nous a paru un peu vieillot, le tapis de sol gazon en fin de vie...

  • 9/10 Anonymous (Mature couple) 

    on  April 6, 2006

    "Voir des photos des chambres, nous sommes au royaume du Web, sachons l'exploiter !!!" (3304462881)

    Accueil et service

    Décoration

  • 9/10 Anonymous (Mature couple) 

    on  March 29, 2006

    "Avis très positif ..." (3304395332)

    Piscine Jacuzzi Sauna Hammam

    Salle de petit déjeuner

  • 8/10 Anonymous (Young couple) 

    on  January 4, 2006

    "sejour agreable" (3304069809)

    la propreté la disponibilité

    les renseignements pour arriver a l'hotel(j'ai du telephoner 10 mn pour qu'en fin de compte on me dise que j'etait a 500metres de l'hotel

  • 8/10 Olof (Family with young children) 

    from Stockholm , Sweden;SE on  September 6, 2005

    "A nice hotel with a welcoming interior that is a bit too pricy compared with the overall experience. More a very good 3-star hotel than a good 4-star. The staff is pleasant, but so are most staffs." (2684456)

    Parking Gratuit, l'ambience de l´hotel, la femme qui travaille dans la reception qui etait tres agréable.

    As my french is so poor I'll take this in english, Expensive breakfast compared with the overall experience, small and expensive minibar (small=few choises),

  • 9/10 Michael (Mature couple) 

    from Aughton , United Kingdom;GB on  August 30, 2006

    Very clean and good facilities. Excellent breakfast

    Too expensive and no Internet

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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