Ibis Swansea, Swansea

Fabian Way, A483, Swansea, SA1 8LD

The Ibis Swansea Bay hotel, featuring 99 modern rooms, a restaurant and a bar, is ideally situated in the heart of the SA1 waterfront development. Per... more

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£ Rooms from £48 (≈ $84) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
9/10 Overall value for money
  • 6/10 Anonymous ( Solo business traveller) 

    on  September 29, 2008

    "The hotel was clean, the room comfortable even thou alittle bland. Perhaps some exterior decor may have helped with the welcome..." (107290107)

    My room was clean and tidy with little character, bathroom layout good.

    Breakfast disappointing. Evening meal menu looked ok even thou I went to McDonalds!

  • 2/10 Colin ( Mature couple) 

    from Keiss , GB  on  September 16, 2008

    "we were not really expecting much,because of the price but a general style of cleanliness would have been nice, and somebody ought to tell the staff that politeness and manners cost nothing.the chap behind the bar was offensive when telling us that we could not have a drink and then carried on to give his friends one.the bathroom was mouldy and there were only two towels, and we had no coffee or milk on our hospitality tray. all in all a great disappointment." (107120594)

    cleanliness, staff, check in

  • 7/10 Katarzyna ( Mature couple) 

    from High wycombe , GB  on  August 23, 2008

    "good value for money" (107241483)

  • 9/10 Graham ( Mature couple) 

    from St. albans , GB  on  August 20, 2008

    "Favourable - a reasonable and pleasant 'budget hotel'." (107194980)

    Receptionist was helpful and gave me good information on where to buy a newspaper and catch a bus into city. Pleasant decour and ambiance in ground floor lounge and dining area. Availability of adequate parking onsite was very much a consideration before making a booking. Also ability to be able to walk to/from City centre from hotel.

    Service road outside front of hotel was noisy due to tipper trucks trundling past early morning onwards

  • 9/10 Vivienne ( Group of adult friends) 

    from Southampton , GB  on  July 19, 2008

    "very good all round " (108058346)

  • 8/10 Ashley ( Family with young children) 

    from Liverpool , GB  on  July 3, 2008

    The Hotel location was great, only a £4 taxi ride away from Swansea center also plenty of parking spaces. stayed in a twin room and it was a good size with on suite bathroom which was basic but nice with a power shower. continental breakfast is well worth the £5.50. staff are very friendly and helpful

    room window didn`t open but mentioned it to reception and was sorted out as the rooms do get warm.

  • 9/10 Anonymous ( Mature couple) 

    on  June 23, 2008

    "Very good - and superior to our not infrequent stays in Ibis hotels in France. We have been unimpressed with Ibis in Provence (ordinary to noisy), happy in Belgium (Waterloo) and overcharged in Calais . . . There was a feel-good factor in Swansea but the Friday night meals did leave a little to be desired. Breakfast was excellent and you are to be congratulated on this." (99300090)

    The shower room was the best I have ever seen in an hotel : the walk-in shower was just like being at home !

    There was a tear in the arm of the sofa and the desk was badly scratched : this gave an immediate impression of scruffiness.

  • 6/10 Anonymous ( Young couple) 

    on  June 12, 2008

    "Will stay again, but will definitely not be paying for breakfast!! Will use the McDonalds nearby" (97287328)

    Nice clean room with tv, and tea / coffee-making facilities

    Only 1 pillow each Breakfast not very well stocked Had to ask for coffee cups to be brought out as all gone No knives left to butter toast Toast was mouldy No milk in the coffee machine

  • 6/10 Keith ( Solo business traveller) 

    from Slough , GB  on  March 29, 2008

    "The restarant choices were poor, the drinks selection was poor I have stayed in smaller hotels with higher standards and lower prices. This is the first hotel I have stayed in for over 6moths not to offer free wifi to customers. The overall impression I have of this hotel is that every opportunity was taken to screw money out of the customer instead of offering any value for money. The Mcdonalds next door provided the free wifi all I had to do was buy a cup of tea that was bigger better value for money than what you provided." (97996728)

    It was a basic hotel the room was reasonable but lacked character the choice of TV channels was very bad.

    Very clinical and the place seemed cold

    1 of 1 people found this review helpful:

  • 6/10 Brian ( Mature couple) 

    from Wokingham , GB  on  June 2, 2008

    Bin in bathroom not emptied before we arrived or during our stay quality of bed poor and breakfast poor value

  • 8/10 John ( Solo business traveller) 

    from Wigton , GB  on  June 1, 2008

    "As good as I expected." (97724593)

    Location, Convenience, Appearance, Comfort, Room Facilities, Superb Bath(Shower)room.

    No Wireless Internet in room.

  • 10/10 Tatyana ( Family with older children) 

    from Northampton , GB  on  May 29, 2008

    "would help if we knew thatparking was available on site instead of vague public parking is possible" (97220016)

    Easy to find, to park, to check in. Clean, modern, freandly.

  • 10/10 Anonymous ( Group of adult friends) 

    on  May 29, 2008

    "Very happy in general, especially value for money" (97239532)

    Location, price and staff friendliness

    No choice of breakfast, only continental

  • 9/10 Rhosalyn ( Mature couple) 

    from Abergavenny , GB  on  May 28, 2008

    "excellent we were impressed we booked the cardiff ibis next month clean and value for money" (97247867)

    staf were more than helpful. they went out of their way for us/also able to take pets with you ,also a good room policy where a if you have a fault and report it to reception and things cant be sorted out in 15 mins you have your room free. that i liked incase things wernt right

    hairdrier did not work in room. i repoteed it to staff and they had one on hand to lend if needed

  • 8/10 Paul ( Young couple) 

    from Warrington , GB  on  May 20, 2008

    Easy access from the motoway and quick and easy booking and checking in procedure.

    there was not enough pillows, just 1 small pillow each for a double room was slightly uncomfortable. plus the bathroom towels were not large enough to feel comfortble

  • 7/10 Patricia ( Young couple) 

    from Prestatyn , GB  on  May 17, 2008

    "On the whole the hotel was very nice, the things that let it down was the stain ridden sofa in the room( needed burning) and the black mould on shower floor." (97011073)

    The locality of the hotel to town was great

    there were stains on the sofa in the room, looked very rammy

  • 8/10 Patrick ( Solo business traveller) 

    from Mere , GB  on  May 13, 2008

    "All though I was a single occupancy in a 'double room' I felt very welcome. The Ibis in Fabian way Swansea is much better than the Premier Inn I had stayed in earlier in the week. This was my third stay here and I will definately use the facility again; and recommend it to my collegues. I must say that is (Swansea) Ibis is much better than the one in Plymouth." (97139013)

    well arranged room. Easy to use my lap-top to catch up on some work. Sensible 'wet room' type shower. Well organised lighting.

  • 9/10 Michelle ( Group of adult friends) 

    from Tonypandy , GB  on  May 9, 2008

    "staff were very helpful recommending night life in the area" (97349384)

  • 7/10 Andrew ( Solo business traveller) 

    from Dorchester , GB  on  May 3, 2008

    "OK, fairly basic but relatively clean and comfortable and easy to use, like the breakfast, but wish there was real coffee available - end up bringing my own filter coffee. Ridiculous beer prices" (97312949)

    wet room shower

    no sky and welsh channel 4 - poor TV

  • 8/10 Anonymous ( Mature couple) 

    on  April 8, 2008

    "The hotel was easy to find and had everything we needed" (97387307)

    It was clean and well equiped

  • 8/10 Sarah ( Group of adult friends) 

    from Crayford , GB  on  April 4, 2008

    shower was wonderful

    very noisy when people came back from being out

  • 8/10 Anonymous ( Solo business traveller) 

    on  April 1, 2008

    Staff were really friendly, room was clean. Night staff were really effective when dealing with noisy guests. Put my faith back in humanity.

    Could be a bit more adventurous with the menu

  • 10/10 Anonymous ( Young couple) 

    on  March 25, 2008

    "It was fantastic. The hotel is very close to the sea, and at a short distance from the city centre. The staff were very friendly and effective. The dining lounge was very relaxing and we could stay there just contemplating the view or reading the newspaper. The room was warm (this is very important for foreigners like me and my wife) and with a comfortable bed (also very important after a long drive). We like IBIS very much and have stayed in several IBIS hotels, including the local one in Hull. We always know what we get for our money and there is never dissapointment." (97036434)

  • 8/10 Anonymous ( Family with older children) 

    on  March 8, 2008

    Clean and friendly service

    I had booked a twin room but was given a room with a double bed, and i wasn't impressed with the breakfast either.

  • 9/10 Anonymous ( Mature couple) 

    on  November 19, 2007

    Clean, tidy and everything we needed was there. Couldn't hear any other guests which was nice too.

    My only dislike (and it's not really a dislike) was that one of the bedside lights didnt work.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  March 5, 2008

    "the staff were extremely pleasant and very helpful especially with knowledge on public transport." (97193205)

    very clean and comfortable

    only continental breakfast available at weekend

  • 7/10 Anonymous ( Solo business traveller) 

    on  February 29, 2008

    a little tired looking in certain areas.Bedroom surface areas not wiped down properly----Tv AREA

  • 10/10 Anonymous ( Mature couple) 

    on  February 13, 2008

    very convenient for park and ride and Cork Ferry and M4

    shower swamped room because of bad design more tv channels

  • 9/10 Anonymous ( Other) 

    on  February 10, 2008

    Clean

  • 10/10 Anonymous ( Young couple) 

    on  February 6, 2008

    "Brilliant. You must make more of the fact that you are opposite the park and ride." (97530262)

    Cleanliness of the room / hotel. location of the hotel. Excellant of the staff.

  • 8/10 Clifford ( Solo business traveller) 

    from Middlesbrough , GB  on  October 27, 2007

    "This was an excellent hotel, good friendly staff. Good rooms and well cared for. The hotel itself is too far away from the centre of Swansea unless you are a good walker but only 5 minutes in the car as the hotel information states. Exactly what was said on the brochure and I was well pleased with all elements of the hotel including the location, ease of access to the local motorway and car parking." (97652667)

    Clean tidy good size room and bathroom, excellent.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Group of work colleagues) 

    on  January 29, 2008

    Excellent quality of rooms

  • 8/10 Anonymous ( Mature couple) 

    on  January 26, 2008

    "Useful facility. Location semi-industrial rather than scenic, 'tho that may change as the SA1 development explosion gets nearer. Rooms at back quieter than those overlooking main road. Hotel very similar to other Ibis establishments. Reception good & helpful. The lounge/restaurant area is as other Ibis - did seem sparce & uninviting, reinforced as there is little local alternative. Lounge temperature cold & food service very slow, despite few guests at hotel. Reasonably close to town centre. Don't be misled by the SA1 postcode -- it was an unattractive 25min walk to the Waterfront Museum, & probably 30mins to the main shopping centre. Wind St restaurants about 20 mins-25 mins walk. Directly opposite Park & Ride, so that bus could be useful for downtown. Parking in town limited, & can be expensive. Ibis/Accor frequent visitor card poor value. I do much better from Marriott points. Overall, you get what you expect if you have used Ibis before. Workmanlike, rather than intimate. Decent room, clean & tidy, limited facilities, OK room rate but incidentals add up. This location particularly impacted by relative isolation from alternative cafes/pubs/restaurants. Best suited as low-cost, central, business venue - rather than for leisure travellers." (97005462)

    Convenient, easy parking. Room usual Ibis style -- predictable & reliable.

    Limited menu, & few local alternatives, unless you like McDonalds... Internet access now very expensive compared to competitors - we got free wi-fi at lower cost establishments during same week.

  • 10/10 Anonymous ( Family with young children) 

    on  January 24, 2008

    "Disappointed on the limited menu for a Saturday night which we did not know about when we booked." (97266956)

  • 9/10 Anonymous ( Mature couple) 

    on  January 19, 2008

    "ideal location,was attracted to the ibis not only by the price but the fact that we could park onsite.Many of the hotels I'd looked at online situated in the the town did not have onsite parking facilities.The staff were proffessional and helpful. Only niggle could have done with a couple of hand towels only bath towels available, a very agreeable overnight stay. would book here again." (97692156)

    the design was fresh contemporary and clean.

    felt wet room style bathroom could have better drainage and ventilation

  • 8/10 Graham ( Solo business traveller) 

    from Derby , GB  on  January 19, 2008

    Clean and modern

  • 10/10 Anonymous ( Solo business traveller) 

    on  January 16, 2008

    I like this Hotel. The bed is comfortable, and the shower is superb. All you need from an excellent value for money hotel. And breakfast starts at 4:30am! Great!

  • 9/10 Anonymous ( Solo business traveller) 

    on  January 16, 2008

    Quite and comfortable

    No bath

  • 8/10 Grace ( Mature couple) 

    from Penryn cornwall , GB  on  December 20, 2007

    "The noise level at night." (97715579)

    Room clean and well appointed.

    Very inconsiderate guests in the next room, making a noise all night long. Staff should be more visible and control noise

  • 8/10 Anonymous ( Group of adult friends) 

    on  December 19, 2007

    its good value for money,,,,rooms are very adaquit and always clean

  • 9/10 Felicity ( Young couple) 

    from Exeter , GB  on  December 19, 2007

    The bedroom was clean, modern and had everything we needed.

    The bathroom, got slightly flooded after both my partner and I had had a shower each morning.

  • 8/10 Robin ( Solo business traveller) 

    from Ipswich , GB  on  November 10, 2007

    "Overall my stay was fine and everything was much as I expected. The only matter that was a real problem was not being able to look at my email on hotmail" (97629592)

    good value for money, cheaper than premier travelodge and similar establishmnets with very imilar facilities and in certain instances better facilities

    In the bathroom the water did not drain away well leaving a very wet floor. the door is hinged so could not be left open to allow the bathroom the evaporate off, also the extractor did not work leading to a build up of steam. The internet in the public area is almost useless as it is so 'locked down' it does not allow you to contact popular email sites like hotmail.

  • 9/10 R b ( Mature couple) 

    from Weymouth , GB  on  November 8, 2007

    "A perfectly adequate hotel at a reasonable price. It is easily accessible by car. Staff were pleasant and we intend to use it again." (97578739)

    Good value for money. Easy to get to. Car Park. Comfortable enough. Breakfast was good value. Meals looked good though we arrived after eating - we might well eat in next time.

    Bed sheet was grubby looking, widely speckled with grey droplet stains. We presumed the sheet was fresh but it looked unpleasant. We brought it to the attention of staff (young man on late shift) who gave us what he thought was a clean sheet to put on (It turned out to be a duvet cover.). We simply used the new duvet cover as a sheet. No real problem but it would be good to take more care to avoid stained sheets when servicing rooms! Bathroom soap too small, I am sure you could provide a slightly bigger tablet of soap which is easie to handle. Other bathroom provision was minimal but adequate provided the shower gel does not run out. Our (satellite) TV had only a limited number of the free channels and did not, for example, provide BBC 24 hour news channel offering only a Welsh Language channel. I am sure it is right to have Welsh channels available but BBC 24 is popoular UK-wide.

  • 8/10 Benjamin ( Young couple) 

    from Dundee , GB  on  October 31, 2007

    "over all an ok hotel... value for money is good" (97129272)

    shower and bathroom facilities were top notch

    extremely creaky ceiling kept us awake, bed made my back sore

  • 3/10 Christine ( Family with older children) 

    from Shoreham by sea , GB  on  October 30, 2007

    Bathroom was good, particularly the shower. The tea making facilites and tv were also good.

    The room was advertised as a family room. However with 1 child in a sofa bed and a travel cot it was very crowded. We could only move around the room by climbing over the beds. When we arrived the staff were only expecting two adults and were very unhelpful.

  • 8/10 Anonymous ( Group of adult friends) 

    on  October 25, 2007

    staff very friendly and helpful...hotel very clean..

    We stayed on Saturday and hotel was very quiet.. which meant it lacked a lively atmoshere in the restaurant area.

  • 8/10 Sean ( Solo business traveller) 

    from West hampstead , GB  on  October 15, 2007

    It did its job as somewhere to stay overnight while I was in Swansea for work

  • 10/10 Harold ( Family with young children) 

    from Northants , GB  on  October 1, 2007

    "As above, it was very good, everthing I wanted no complaints." (97287238)

    It was clean and fresh all I wanted was there for me no complaints.

    There was nothing to dislike?

  • 8/10 Robert ( Solo business traveller) 

    from Leven , GB  on  July 31, 2007

    "Ideal for short stay" (97571843)

    Clean and functional, good value for money

    Limited TV channels and lack of facilities.

  • 9/10 John ( Solo business traveller) 

    from Wigton , GB  on  July 29, 2007

    the bathroom!; Modern decor; room layout; sufficient power outlets.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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