Hôtel Notre Dame, Rouen

4 Rue De La Savonnerie, Rouen, 76000 2

This hotel is situated in the heart of Rouen, between the cathedral and the River Seine, allowing you to explore the city's historic centre on foot. He... more

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€ Rooms from €54 (≈ $80) per night
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7/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
7/10 Overall experience
8/10 Overall value for money
  • 4/10 Anonymous ( Mature couple) 

    on  October 31, 2007

    "The hotel was of an adequate standard of comfort." (97187316)

    The lack of tea/coffee making facilities in the room. Toilet which was clean but discoloured. There was no water supply to the hand basin in the hotel lobby toilet.

    1 of 1 people found this review helpful:

  • 6/10 Anonymous ( Family with older children) 

    on  August 28, 2006

    "The staff were friendly and helpful, the breakfast was fine but the decorative state of the room was poor with paint peeling from the bathroom ceiling." (3304347058)

    Location of the hotel is good.

    Decorative standard of the room was poor, although it was clean.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Family with young children) 

    on  July 28, 2006

    "Please refer to the above comments" (3304739259)

    This hotel is good value for money. It is easy to get to from the train station. It is close to major attractions. The room is clean and spacious. The staffs are nice. I recommend this hotel to whoever read this comment.

    It might be hot during the hot summer months as there is no A/C.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Group of adult friends) 

    on  July 26, 2006

    "reception staff very friendly.hotel room adequate for our 1 night stay.tea and coffee making would be helpful in room especially after travelling some distance." (3304438455)

    convenient to town centre.

    difficult parking, although it was july 14

    1 of 1 people found this review helpful:

  • 7/10 David ( Family with older children) 

    from Cambridge , United Kingdom;GB  on  July 22, 2006

    "Overall good value for money considering we were in the centre. Staff were great and very helpful with maps etc.Rooms were quite small and very hot. Fitments were OK but on their last legs. Fridge did not work. Only minor faults. I would consider staying again." (3304925927)

    Great location close to the city.

    Staff were great but topping up fo breakfast items needed chasing. No coffee, then no juice then no croissants. but everything came eventually.One of our towels in the bathroom had already been used .

    1 of 1 people found this review helpful:

  • 9/10 Richard ( Mature couple) 

    from Cambridge , GB  on  August 17, 2008

    "Rouen is a friendly city as is this hotel, which is well-placed; we've stayed here many times. Rouen est une ville accueillante cette hôtel (qui est bien située) aussi; nous sommes y restés beaucoup de fois." (107100192)

    Bien située pour tous les sites touristiques; facile à trouver; parking assez proche In sight of the cathedral; well-placed for exploring the town, shops and restaurants; easy to find off the A28 from Calais; pleny of parking nearby

    No lift/elevator/ascenseur

  • 9/10 Mervyn ( Family with older children) 

    from Ilford , United Kingdom;GB  on  July 19, 2006

    "Staff very friendly, the hotel is ideally located" (3304449260)

    Typical French hotel with no draw space - but we expected that!

  • 8/10 Stephen ( Mature couple) 

    from Shrewsbury , United Kingdom;GB  on  July 12, 2006

    "buy a local map of Rouen first, it makes it a lot easier to find. we had a 79 yr old parent with us and with no lift the 3rd floor was a long way up...ok for a nights transit" (3304922841)

    newly decorated

    shower was miniscule

  • 9/10 Colin kenneth ( Mature couple) 

    from Cardiff , United Kingdom;GB  on  June 21, 2006

    "We found The Notre Dame Hotel was perfect for our overnight stop in Rouen. Cheerful, friendly staff make all the difference when you have been travelling for long hours and are tired. Thank you for making the first night of our holiday a pleasant one!" (3304224271)

    The staff were very friendly and helpful. The room was basic but bed was comfortable and the hotel was spotless. The hotel is also close to all the amenities. We would certainly stay there again if we were in Rouen for a short stay.

    No complaints.

  • 5/10 David ( Mature couple) 

    from Southampton , United Kingdom;GB  on  June 5, 2006

    "Hotel was adequate for our purpose but I do not think that the breakfast room was adequately resourced. On our second morning we had to ask for cold and hot milk, bowls & plates. There were also no teabags available and bread was not covered and therefore became hard at the edges quickly. Whilst reception staff were happy to replace items we felt that one person should have been allocated this job anyway." (3304613094)

    Convenient position to local attractions

    Staff on reception were raher distant. We felt that they were perhaps overworked. Chamber maids were extremely helpful

  • 9/10 Anonymous ( Other) 

    on  November 29, 2005

    "I would have liked to have known that there was no elevator. One member of our group was 80 years old and going up the steps was a little difficult for him. It would have been nice, too, to know that the hotel did not have its own parking and that parking was going to have to be an extra expense." (2603418)

    Clean, well-furnished. Staff was very helpful.

  • 8/10 Anonymous ( Group of adult friends) 

    on  October 20, 2005

    "very central. easy to find. no private parking, plenty pay parking near but might have to drive around a bit. free parking on sundays,parked the car right outside the hotel door. double beds in france very small. best to book twin rooms. our room had a very small bathroom with a tiny shower cubicle, our friend's room had a good size bathroom with a bath. the street was very quiet at night, even with the window open. The reception staff friendly and helpful. tv very disappointing no english, no news." (2846119)

    very central

    decor, repaint rooms in lighter colour

  • 8/10 Anonymous ( Family with older children) 

    on  October 13, 2005

    Breakfast could be a little bit better

  • 2/10 W hasnul dakings ( Family with older children) 

    from Chislehurst , United Kingdom  on  May 5, 2005

    "The standard of facilities such as the basic bathroom cleanliness and working order and security should be a given. In this hotel the general staff attitude seems blase about all these claiming that there is nothing they can do about it and refused to accept responsibility. The so called customer service is non existance in this hotel. After complaining to the management of the hotel , I was met by the same attitude by the so called 'general manager'of the hotel. When he was informed that my room was left open by the cleaner and my watch was missing - I was met by a big laugh by him and he kept on laughing for a while ( I am not sure what was funny about being a victim of a crime especially in his hotel). I was told to go to the police station to report the crime and there is nothing the hotel can do and they refuse to accept responsibility of the fact that the cleaner left my room wide open was the cause of my watch being stolen. I seriously advise you not to advertise this hotel so that others will not have to go through what I went through." (2220922)

    Nothing

    The hotel was dirty and the sercis is aappaling for even for 2 star hotel Reception does not speak a word of English, the bathroom was blocked and my room was burgled !

  • 7/10 Anonymous ( Group of adult friends) 

    on  October 22, 2004

    "This hotel is cenrally located, great for sight seeing & value for money. Parking is not provided & can be difficult." (1456581)

    Central location

    No lift, stairs a bit hard going to top floor.

  • 9/10 Michel ( Mature couple) 

    from Saint-quentin , FR  on  August 1, 2007

    Hotel calme - Accueil agréable - Bons conseils pour la restauration

    Aucun ... sauf le temps !

  • 9/10 Philippe ( Mature couple) 

    from Rivière-du-loup , Canada;CA  on  May 23, 2007

    "Tout a été a notre satisfaction. Bel acceuil. Chambre assez ordinaire." (99688606)

    Tres bien situé.

  • 7/10 Anonymous ( Young couple) 

    on  March 7, 2007

    La proximité du centre ville

    Le bruit le samedi soir.

  • 5/10 Anonymous ( Solo business traveller) 

    on  September 12, 2006

    "hotel trés moyen et bruyant la nuit ." (3305317628)

    bonne situation de l'hotel, bon petit déjeuner

    l'endroit est bruyant , on ne peut dormir fenêtre entrouverte , et il fait beaucoup trop chaud : mettre une clim ds les chambres

  • 9/10 Jean-yves ( Mature couple) 

    from Waasmunster , Belgium;BE  on  August 5, 2006

    "l'hotel est très bien situé à proximité du centre-ville historique et très important: dans une rue tranquille." (3304536789)

    une chambre tranquille et complètement renouvellée, un personnel de qualité et un excellent petit déjeuner

    presque rien, sauf peut-être la climatisation de la salle du petit déjeuner ( assez chaude..)

  • 8/10 Anonymous ( Young couple) 

    on  June 7, 2006

    economico

    camere piccole, parcheggio

  • 7/10 Anonymous ( Solo business traveller) 

    on  September 19, 2005

    Insonorisation

  • 7/10 Anonymous ( Mature couple) 

    on  April 6, 2005

    "Moyen car la chambre double était trop petite pour deux adultes." (2029075)

    bien situé.

    chambre double trop petite.

  • 8/10 Marco ( Solo business traveller) 

    from Schiltigheim , France  on  February 26, 2005

    pt déjeuner, confort de la literie, calme,

    absence d'armoire dans la chambre, peu de chaines tv disponibles.

  • 10/10 Pierrette ( Mature couple) 

    from Taverny , France  on  February 23, 2005

    "Cet hôtel est situé à quelques minutes à pied du Centre historique et à deux pas du restaurant le plus réputé de Rouen (chez Gill, but de notre visite dans la ville). L'accueil est agréable et très souriant. Le double vitrage est extrêmement efficace et nous avons passé une nuit au calme." (1840996)

    Bien situé, très calme, chambre claire et de bon goût, excellent petit-déjeuner

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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