The Westleton Crown, Westleton

The Street, Nr. Southwold, Westleton, IP17 3AD 3  

Retaining the character and rustic charm of its heritage whilst offering contemporary comforts, this ideal base for an exploration of the Suffolk Heritage Coast... more

 

£ Rooms from £90 (≈ $156) per night
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9/10 Overall rating

Category Average Rating
9/10 Check-in process
9/10 Your room
8/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
9/10 Performance of staff
9/10 Overall experience
9/10 Overall value for money
  • 10/10 Alfred ( Mature couple) 

    from Huntingdon , GB  on  November 24, 2007

    "Excellent accomodation with very pleasant staff. Breakfast menu very extensive with freshly prepared food. Evening menu limited and a little on the expensive side but very enjoyable food. The home-made bread is well worth sampling!" (97562612)

    The annexe accomodation was close enough to feel part of the premises but far enough away not to be disturbed by the general running of the public house.

    5 of 5 people found this review helpful:

  • 7/10 Anonymous ( Family with older children) 

    on  August 27, 2008

    Error with booking - staff managed to rearrange rooms to get us a family room, which was excellent service. Lovely hotel and rooms. Food was excellent.

    Error with booking - I booked a family of four and found the night before we left that it had only gone across as 2 adults. They asked if we wanted a paper in the morning but didn't tell us they would charge us extra for it. Service in dining room was fairly slow and poor.

    1 of 1 people found this review helpful:

  • 8/10 Alan ( Mature couple) 

    from Bury st edmunds , GB  on  June 2, 2008

    "A pleasant stay marred only by 2 obnoxious badly behaved children from one family in the restaurant. We have children of a similar age, and there's no way we would let them run around creating havok like this.. There were other well behaved kids there who set a much better example. After a word with one of the waitresses we were moved to a quieter area - as were most of the other people who had to sit near this family from hell." (97605041)

    Food and setting

    Slow and forgetful service in the restaurant. Little details - light bulbs missing in corridors, no pencil or pen and paper in the room.

    1 of 1 people found this review helpful:

  • 7/10 Lesley ( Mature couple) 

    from Bradford , GB  on  November 17, 2007

    "A nice enjoyable stay in a lovely room. Just wish we could have done the wonderful breakfasts more justice! (still full from the night before)" (97080452)

    The bathroom was lovely and the little extras like the homemade biscuits.

    2 of 2 people found this review helpful:

  • 9/10 John ( Mature couple) 

    from Marsh baldon , GB  on  November 6, 2007

    A great experience for one who had never been to this part of Suffolk; staff were obliging, efficient and friendly; the ambience was good; the food was quite outstanding. This hotel set a standard that few of similar facilities could emulate. Well done! We will definitely return.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Other) 

    on  October 31, 2007

    "Quality of cuisine, restaurant and bar excellent-young staff were a bit inexperienced but really charming and helpful." (97388234)

    Bathroom excellent-comfortable beds-equipment/services easy and efficient

    broken toilet seat, floor could have done with a bit more of a hoovering, but both minor complaints.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Group of work colleagues) 

    on  August 11, 2008

    Food, Service, Overall Cleanliness.

  • 10/10 Anna ( Young couple) 

    from London , GB  on  October 29, 2007

    "The hotel was comfortable with nice dining facilties with good views of a nice garden." (97199161)

    Very comfortable.

    The sound of footsteps above in the morning and not enough stations on the tv,

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  April 18, 2007

    "It was a lovely stay with pleasant staff in beautiful surroundings. The garden we looked out on while having dinner and breakfast was quite splendid. The hotel environment made us feel as if we had had lengthy weekend break rather than a one-night stopover. The breakfast was excellent, with a great choice of traditional English breakfast fare. The only downside is the cost. Living on the continent makes us very aware of how expensive being a tourist in England is." (99955647)

    The simplicity of the decor, the restful environment and attention to detail.

    everything was positived

    2 of 2 people found this review helpful:

  • 8/10 Mark ( Young couple) 

    from Wotton under edge , GB  on  August 5, 2008

    "A pleasant country inn in a attractive small Suffolk village." (97046389)

    Staff were welcoming and helpful. Public areas including the bars, conservatory and gardens were well-presented. Room was clean and tidy and well-appointed. Food was excellent and choices of wine and beer very good.

    Having paid extra for a "Best" room I was rather disappointed with the location of the room we were given. The window was very small and offered only a limited view of the yard. As the room was located immediately above the entrance to the hotel we were disturbed by noise from other guests returning late at night and leaving early in the morning.

  • 10/10 Anonymous ( Mature couple) 

    on  July 8, 2008

    "We thoroughly enjoyed our stay with you and would happily recommend to friends and family." (99374612)

    Good, relaxing and enjoyable atmosphere. Courteous and charming staff. Excellent food - nothing too much trouble for guests with food intolerances as I am coeliac (ie gluten free) Superb garden.

    Only one - room too small for 'better'description. No drawers. However, beautiful bathroom.

  • 8/10 Frederick ( Mature couple) 

    from London , GB  on  May 2, 2007

    "In general we enjoyed our short stay Not so sure if staying longer than 2/3 nights." (99236426)

    good quality furnishings hotel location and gardens

    size of bedroom and lack of storage space

    1 of 1 people found this review helpful:

  • 9/10 John ( Mature couple) 

    from Heswall, wirral , GB  on  May 27, 2008

    "The accommodation was outstanding, service from staff left nothing to be desired, and food was generally good. From a bird watching point of view the position of the hotel close to Minsmere is a major attraction." (97556401)

    Everything

    Nothing, but the hinges on the opening windows would benefit from lubrication.

  • 9/10 Kevin ( Mature couple) 

    from Woking , United Kingdom;GB  on  December 14, 2006

    "This is friendly hotel, we had a very relaxing stay. The resturant was very good. The hotel location is ideally located between Alderburh / Thorpness and Southwold. The area is excellent for bird watching with the RSPB's Minsmere reserve next door" (99780877)

    Room was a detached

    Noise from shingle drive. Shower flowrate inadequate

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Mature couple) 

    on  May 14, 2008

    the rooom and particulaly the bathroom were luxurious and of a high standard. THe setting of the hotel was superb and the conservatory restaurant and garden made it an idyliic retreat

    nothing at all

  • 9/10 Anonymous ( Young couple) 

    on  December 6, 2006

    "First rate service, great hotel, can't wait to go back." (99697239)

    Very professional friendly service provided by all staff.

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Mature couple) 

    on  February 26, 2008

    "We found the hotel very much to our liking and would not be averse to going back in the future. The location was fine and everyone was quite friendly. The food was good but not exceptional and some indication of price would help future guests. The only criticism we have is that, like many establishments, the cost of wine is high by comparison with other drinks." (97844342)

    The Crown was in part of Suffolk we knew very little about. The Crown itself was everything it said it would be. The staff were extremely friendly and efficient. Our room was spotless, very well furnished and warm.

  • 10/10 Anonymous ( Mature couple) 

    on  December 1, 2006

    "The staff were particualy attentive and extremely pleasant, nothing was too much trouble. The food was wonderful and we could not find fault with anything. Anyone wanting a relaxing stay should come here, we will definatley be coming again." (3305451740)

    the bed and pillows were wonderful.

    1 of 1 people found this review helpful:

  • 9/10 Martin ( Young couple) 

    from St neots , GB  on  February 1, 2008

    "The staff were helpful and courteous at all times; nothing seemed to be too much trouble. The food was fantastic and wine selection excellent, not to mention the very well kept beer. The room was very comfortable and spotlessly cleaned and the offer of fresh milk for the tea and coffee was very refreshing. Overall I would have no problem in recommending the Crown to friends and family." (97401239)

    Relaxed atmosphere, comfortable room and superb food.

  • 10/10 Anonymous ( Mature couple) 

    on  November 23, 2006

    "The overall professionalism of the staff and attention to detail was excellent from the bouquet garni bath essence left on the roll top bath in the room to the table setting in the 'snug' area. Our room 'Curlew' was tastefully decorated in white with white shutters and white sanitary ware (Fired Earth). The smell of the open fires was comforting and welcoming. The bar area needs better style of lighting and the wall colouring needed changing to a warmer tone we felt (but we are now being picky!). The food quality, choice, portions and presentation was excellent. We thoroughly recommend a visit." (99077432)

    The staff and general ambience of the hotel, including the welcoming open fires and food.

    1 of 1 people found this review helpful:

  • 8/10 Christopher ( Mature couple) 

    from Essex , GB  on  August 21, 2008

    "Very good comfortable stay. Would stay again and recommend to others." (107165946)

    Clean and tidy hotel. Nice clean room. Good food and nice bar.

    Only two gripes. Mean with shampoo. Just two small bottles supplied. Had shower when got there as busy morning. None left for the next morning. Only four milk portions, just enough for two cups of tea/coffee. Good job we brought some with us. Niggly i know but for over £100 a night could spend a few more pennies.

    1 of 2 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  October 31, 2006

    "Quiet, Cosy, Excellent food, Excellent service - should be four star." (3305418098)

    Everything

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  October 31, 2006

    "Enjoyable but expensive." (3305538804)

    The hotel was situated in a good location and has kept much of its original charm. The staff were hospitable and the food was good. We would recommend dining there.

    We didn't feel that the 'best' room was good value for money. It was functional but not luxurious which you would expect for the amount charged per night.

    1 of 1 people found this review helpful:

  • 9/10 Keith ( Mature couple) 

    from Purley , United Kingdom;GB  on  October 30, 2006

    "We stayed 2 nights for a mid-week break. The staff were welcoming and helpful. We ate in the restaurant on both nights and the food was excellent with a good choice on the menu. The room and the hotel were clean and extremely comfortable." (3305539231)

    The room was very comfortable and all the facilities, particularly the food, were excellent.

    The room and hotel was too warm.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Mature couple) 

    on  October 26, 2006

    LCD TV

    Freeview TV would be nice - only 4 channels in the room. Service at breakfast was patchy.

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Young couple) 

    on  October 23, 2006

    "The accommodation was personalized with attention to detail from the bathroom products to the cafetier and home made biscuits. The staff were very helpful, offering dinner outside with a patio heater, to immediately coming to the room with extra bath products when requested" (3305490144)

    attention to detail and friendliness of staff

    1 of 1 people found this review helpful:

  • 10/10 Gillian ( Mature couple) 

    from Melton constable , United Kingdom;GB  on  October 22, 2006

    Spotlessly clean, comfortable bed, fabulous walk-in shower and roll-top bath. Great location for RSPB Minsmere.

    1 of 1 people found this review helpful:

  • 9/10 David ( Young couple) 

    from Fortis green , United Kingdom;GB  on  October 20, 2006

    "Thoroughly enjoyed the experience." (3305497079)

    Very clean. Modern. No hint of chintz. All needs met. Very friendly place.

    N/A

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  September 4, 2006

    The general atmosphere of the hotel was lovely, the staff were very helpful and polite, evening meal in the hotel was excellent.

    Nothing really, but poor water pressure on the shower and the phone in the room was broken but that wasn't really a problem as we didn't use it.

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Solo business traveller) 

    on  September 2, 2006

    "The hotel has a fantastic relaxing atmosphere. My room was amazing: very spacious, bed was incredibly comfortable and luxurious feeling, everything I could need in my room was available. A real gem of great customer service. Everyone I came across was incredibly friendly and happy to help with anything at all, including help with my bags if I needed it. Nothing was too much trouble and everything was done with a smile." (3305256961)

    Great breakfast, great room, great food, great service.

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Family with young children) 

    on  August 25, 2006

    "We really enjoyed our stay and was surprised at how lovely the hotel was,after reading some of the feedback we were a little concerned but overall the hotel was great.the rooms were lovely bright and clean.the staff were very helpful.the evening meals were a little overpriced but you get what you pay for.The hotel is so near to everything." (3304857709)

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  August 23, 2006

    Spacious, comfortable, clean and individually styled room.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  August 22, 2006

    "Generally a good place to stay, friendly atmosphere, helpful staff. Breakasts very good but evening meals rather ordinary." (3305180584)

    Good access to coatal and countrside areas of local interest - Southwold, Walberswick, etc. Attractive building, pleasant village location.

    Our room fronted onto the road through the village; although this was not a particularly busy road, we would have preferred a quieter room

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  August 22, 2006

    "All the staff were very helpful, willing & enthusiastic. Room a bit expensive." (3305192896)

    Room very clean and spacious

    Shower had poor pressure

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  August 21, 2006

    "A more expensive hotel than we would normally choose, but it was worth it. Our room - the 'good' kind - was the cheapest on offer, but still well laid-out with (smallish) bath and separate shower, and good lighting in the bedroom. Lots of choice for breakfast in a nice conservatory." (3305193069)

    Good location; well laid-out bedroom and bathroom; excellent food; friendly staff

    Some minor errors in our bill; they were quickly corrected, but they were pretty obvious, so should have been checked by the staff

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  August 18, 2006

    "Need to book a table if you wish to eat there, but generally it is a lovely experience even if it is a bit pricey!" (3305079629)

    The facilities in the room were excellent the double bath was fun! The matress was out of this world as was the bedding and we had one of the best night sleeps for ages. The breakfast was substantial and and tasted delicious with lovely sausages.

    It seemed a little over priced for the size of the room and the restaurant was very busy but we did get a table eventually. Need to book table in advance as the pub is very busy - deservedly

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  August 11, 2006

    "We were very impressed with both the accommodation and the food in the restaurant which were both of a very high standard." (3305127895)

    Excellent room newly refurbished and very comfortable. Evening meal was wonderful.

    1 of 1 people found this review helpful:

  • 10/10 Roberta ( Mature couple) 

    from Hampton , United Kingdom;GB  on  August 10, 2006

    "The meals and service were excellent. The hotel was close to the nature reserve and coastal areas which we had come to visit." (3304914364)

    Clean, quiet, well equipped.

    1 of 1 people found this review helpful:

  • 9/10 Terry ( Mature couple) 

    from Fingringhoe , United Kingdom;GB  on  August 9, 2006

    "We had an excellent stay. THANK YOU, we hope to come again" (3305018940)

    The style of the room and the comfort and facilities

    nothing

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  June 27, 2006

    "Very nice dinner - reasonably priced. Very good selection for breakfast" (3304902605)

    Very clean. Lovely bath with very hot water

    Small double bed

    2 of 2 people found this review helpful:

  • 10/10 Debra ( Young couple) 

    from Colchester , United Kingdom;GB  on  July 27, 2006

    "A very pleasant and relaxing stay. The staff were friendly and extremely helpful. The choice of food in the restaurant was excellent. Lots of personal touches provided to make your stay an enjoyable one." (3305021547)

    Comfortable and relaxing

    Due to hot summer weather, provision for a cooling fan would have been helpful.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  June 2, 2006

    Newly decorated, modern style, clean and simple.

    Nothing

    1 of 1 people found this review helpful:

  • 5/10 Anonymous ( Mature couple) 

    on  May 27, 2008

    "The stay was marred by the very off-hand attitude of the staff, particularly in the restaurant. The restaurant was busy but we had to wait for half an hour before even an order for wine was taken and then the service remained slow throughout the evenong. |There were no apolgies and we were made to feel that the staff thought they were doing us a favour." (97878314)

    Beautiful situation. Quiet.

    Nothing

    0 of 1 people found this review helpful:

  • 10/10 Susan ( Mature couple) 

    from Farnham , United Kingdom;GB  on  April 19, 2006

    "We were very pleased with the location of the Crown in a very pretty Suffolk village adn even more delighted with our room which was extremely well appointed and very comfortable. Service by the staff and the food were excellent and would recommend the Hotel to anyone wanting a quality weeked break. Although there are obviously still refurbishments going on they unobtrusive and I think the hotel will be really special when they are completed." (3304130298)

    We were fortunate to be in a newly refurbished room.

    1 of 1 people found this review helpful:

  • 5/10 Anonymous ( Mature couple) 

    on  November 2, 2007

    "We book a best room. very romantic - but - complementary water, (warm) no fridge or chiller, for the men toilet seat did not stay up - no shelf or table by the double bath !!!!!!!!!! for the champagne. woken at 8.30 by the window cleaner - booked dinner in conservatory but they forgot had to sit else where- at dinner had to ask for wine again as meal arrived before it. were offered specials then told not available. but were charged for them on our bill. Breakfast is there speciality - i had bacon ( 2 rashers), tomato (half), mushrooms (1), blackpudding (1 slice), food very yummy but not very filling. It took a lot for me to pay so much for one night but hoped it would be worth it. Think i and my husband were disapointed. For just a few silly errors. well thats life" (97193971)

    It was a very romantic setting but lacked many simple extra,s that i feel should be in that type of room

    the room was sold as a best room, double bath, romantic stay !!!!!!!!!!

    0 of 1 people found this review helpful:

  • 6/10 Shuk yee ( Group of adult friends) 

    from London , GB  on  May 31, 2007

    "The staff in general are undertrained, lack of motivation, dull and unsupervised. We booked a table for dinner,when we got there there was no reservation for us. The wine glasses were stained. The coffee came without spoons and sugar. They are not unfriendly but lack of interest, not quite sure what they were doing. By the number of staff(seven) at the restaurant (8 tables), they were suppose to perform well. But the food was great, good portion and nice presentation. Yet in the breakfast, the scrambled egg was soggy, the sliced chorizo and salame weren't fresh with brownish coloration. It is a shame, the place is beautiful, great location, nice accomodation." (99773227)

    The quality of the matress.

    The size of the matress.

    0 of 1 people found this review helpful:

  • 7/10 Anonymous ( Mature couple) 

    on  November 2, 2006

    "Overall our stay was very good. The hotel was excellent and the food was really good(best breakfast we have ever had in a hotel). Staff were really friendly and went out of their way to make you welcome. We will definately be going back." (3305544239)

    Very comfortable room, good facilities.

    The water was cold on our last morning. Also for the size of the room we had a 14tog quilt which we found too hot for October.

    0 of 1 people found this review helpful:

  • 7/10 Anonymous ( Mature couple) 

    on  August 29, 2006

    "I have given you my views above. I would like to have known more about the accommodation in the Best sector which I am told is graded by size. I would have preferred a larger room in a quiet part of the hotel without the dreaded free-standing bath! We preferred a twin bedded room but the Bittern was a double (although very large) which was acceptable but this was not stated in the literature. I was pleased to find this hotel and would choose it again with the provisions stated.... alot of money has been spent on the interior design and decor...some of it unwisely... but I liked the atmosphere and the service extended to us both." (3305183235)

    Having booked best room status we were allocated the Bittern room. This was ground-level and over-looked on both sides necessitating drawinig curtains when privacy was required. There was a free standing bath IN the bedroom. How an elderly couple were supposed to get in or out of this would have been quite interesting ....there were no grab rails or other aids.!We were told the room had been designed for handicapped people.... the en-suite shower was huge but again no support rails. Not the accommodation we had hoped for and we requested a move.The manager was extremely helpful and did all within his powers to satisfy us. We eventually accepted a lower grade room (Avocet) which was adequate,small and quite noisy being on the main road and above the main bar. That said,it was extremely comfortable the beds, linen, pillows and general appointments were very good indeed. The staff were most helpful and the food was very good.

    I have no major dislikes about the decor except the installation of free-standing baths in some of the best rooms otherwise it was quite attractive.

    0 of 1 people found this review helpful:

  • 7/10 Anonymous ( Other) 

    on  July 19, 2006

    "we were rather alarmed on arrival (late pm, direct from the beach) that there was a hot water crisis and surprised that no one subsequently rang through to say it had been resolved. Fortunately we did both get our warm shower before dinner.After that everything was fine." (3304959744)

    very stylish and understated high quality fittings eg shower, tv etc generous quantity of tea, coffee mineral water fantastic puddings - loved the pineapple and banana samosas!

    poor sound insulation from accommodation above loud ventilation in bathroom

    0 of 1 people found this review helpful:

  • 7/10 Anonymous ( Mature couple) 

    on  June 1, 2006

    "Good food. Nice room but for price would have expected more such as sitting area and fridge. No milk on arrival but soon supplied when requested. Would have been nice to see bar staff smile, restaurant staff all or nothing, asked if we would like dessert before having main course. The room we stayed in [chaffinch] very modern but noisy we were woken in the night by people returning to upstairs room via external steps and noisy water system." (3304772030)

    Comfortable room good food.

    Poor soundproofing.

    0 of 2 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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