The Crown Hotel, Harrogate

Crown Place, Harrogate, HG1 2RZ
3 star

A former coaching inn, this Victorian hotel is set in the heart of the beautiful town of Harrogate, close to shops, boutiques, and the town’s bustling nightlife...

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£ Rooms from $93* per night
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7/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
7/10 Overall experience
7/10 Overall value for money
  • 8/10 Sylvia (Solo leisure traveller) 

    from Bath , GB on  April 14, 2008

    "The Crown has all that you would expect by way of room accommodtion and a great location with plenty of parking. However the breakfast was disappointing and the hot buffet was limited and not of particular good quality. The cold buffet was better but agin there seemed to be fewer choices than suggested on the table menu. AS you were expected to help yourself it was difficult to attract the attention of staff from who it was necessary to order coffee etc." (97833182)

    It was near to the centre and reasonably well appointed

    Lack of individuality about the room and no drawer space for longer stays, it seemed more geared to the conference trade than leisure guests.

    5 of 5 people found this review helpful:

  • 9/10 Angela (Mature couple) 

    from Leyburn , GB on  April 16, 2008

    "Check in and out was very good and the porter service excellent.We only staued for breakfast but this was very good with a good selection of hot and cold food with good service" (97449020)

    Clean and very roomy with excellent facilties provided such as iron and ironing board

    heating - room was quite cold until about 7 pm with no means of switching on and no heating in the bathroom

    4 of 4 people found this review helpful:

  • 8/10 Anonymous (Group of work colleagues) 

    on  August 5, 2008

    Fantastic location, friendly staff & good breakfast

    The rooms were too warm and it took 4 requests from the reception to collect a fan!

    1 of 1 people found this review helpful:

  • 8/10 Anonymous (Mature couple) 

    on  August 4, 2008

    Good situation near the centre of Harrogate.

    Very noisy at night - there was a bar close by with outside tables. It did not get quiet until about 2am on both night of our stay making it difficult to get a good night's sleep.

    1 of 1 people found this review helpful:

  • 6/10 Anonymous (Mature couple) 

    on  June 3, 2008

    "Sorry but I would find it hard to stay here again at this price" (97136684)

    Helpful staff at reception

    Room was cold with no way to heat. The room overlooked a noisy bar which kept us awake until after 2am. The person in the room above sounded if he was clogg dancing all night

    1 of 1 people found this review helpful:

  • 9/10 Anonymous (Solo business traveller) 

    on  May 28, 2008

    "The room was great...clean with a comfortable bed. The bathroom was huge and very clean - I loved the big, fluffy towels. I requested, and was given, a room in the quite area of the hotel after read other reviews about some rooms being too near noisy areas of the hotel. I didn't have any problems with the noise level." (97410883)

    Room was great - spacious with a huge bathroom.

    Disliked having to pay for wireless connection - should be included in room rate. Parking was a bit of a problem, too. The on-site parking is inadequate. I had to pay for parking about half of my visit.

    1 of 1 people found this review helpful:

  • 8/10 Karen (Mature couple) 

    from Liverpool , GB on  March 27, 2008

    "There was a minimal amount of parking - maybe a discount negotiated between hotel & local car parks would have helped.The dining area was very nice, however there was little menu choice for vegetarians & as such we did not eat in the hotel. Breakfast was excellent. The staff throughout were helpful & friendly." (97151475)

    The accommodation appeared classy from the outside and there had clearly been some large scale refurbishment in rooms and in public areas

    The finishing of the refurbishment however was of poor quality for such a highly rated establishment. Paint left on the bathroom floor etc.Also the floors were extremely creaky and there was no shelving/drawer space of any note.

    2 of 2 people found this review helpful:

  • 10/10 Colin (Solo business traveller) 

    from Torquay , GB on  August 10, 2008

    "loved it, friendly efficient staff" (107161533)

    value for money

  • 9/10 David (Solo business traveller) 

    from Telford , GB on  June 27, 2008

    lovely breakfast, nice relaxed Hotel, easy friendy check in and check out

  • 9/10 Paul (Mature couple) 

    from London , GB on  June 24, 2008

    "Very good" (97491779)

    Very clean, excellent breakfasts, quiet room, well positioned hotel

    pillows not comfortable

  • 8/10 Robert (Mature couple) 

    from Crewe , GB on  June 3, 2008

    "Good location and hotel, let down by points above." (97596569)

    Good location and standard of rooms. A good standard of breakfast was included.

    Some minor issues: Our bedroom was at the back of the hotel and the main issue was noise of people leaving from local nightclub until 2 a.m.; other problems included, main electrical plug socket not working and some dirty marks on toilet/bathroom wall.

  • 8/10 Anonymous (Solo business traveller) 

    on  January 18, 2008

    "Enjoyable stay would like to have known more details about hotel new bar and grill room and all the improvements" (97844098)

    Newly fitted out and considerably improved

    Could not adjust the heat in the bedrooms as it was far to hot

    3 of 3 people found this review helpful:

  • 9/10 Bryan (Mature couple) 

    from Solihull , GB on  March 26, 2008

    Clean,attentive staff,excellant breakfast.

  • 8/10 Anonymous (Young couple) 

    on  March 26, 2008

    Very nice hotel, friendly staff, clean, spacious rooms, highly recommended

  • 9/10 Lesley (Mature couple) 

    from Luton , GB on  March 17, 2008

    "I would recommend the Crown to anyone wishing to stay in Harrogate or the surrounding area. The staff are friendly and efficient, the location is ideal. The refurbishment has been carried out to a good standard." (97820376)

    Central location, good food efficient friendly staff

  • 8/10 Anonymous (Same sex couple) 

    on  February 13, 2008

    "Having read the other reviews I was concerned about disruption due to refurbing, and also lack of parking. I believe the refurb is finished now, as there was no disruption, and the hotel room was clean with new carpet/bathroom, etc. The car park is small (approx 15 spaces) but there is on-street parking opposite the hotel and a large car park within 2 mins walk. The hotel is very central and perfectly situated for pubs, shops, turkish baths, park etc. The staff were friendly and helpful, especially the concierge." (97914188)

    Very central, convenient location. Excellent, friendly staff. Recently refurbed, with clean and well presented rooms.

    Cooked breakfast was below average. No room in the small car park but the concierge directed me to cheap parking just opposite the hotel.

    1 of 1 people found this review helpful:

  • 10/10 David (Mature couple) 

    from Peterborough , GB on  March 12, 2008

    "There were no shortcomings to comment on." (97917933)

    We were more than satisfied overall with the accomodation.The modern facilities were most welcome

    The bed was very comfortable, indeed too much so. Having had back problems in the past a firmer bed would have been preferable.

  • 7/10 Anonymous (Solo business traveller) 

    on  March 1, 2008

    "Very well located. It is an old but clean and neat hotel and the breakfast was very good. The staff is friendly and cooperative. But the internet service is expensive and not so easy to use." (97017309)

    The breakfast was lovely

    Internet conextion very expensive

  • 8/10 Dorothy (Mature couple) 

    from Newcastle upon tyne , GB on  March 1, 2008

    "We found the drinks from the hotel bar to be very expensive." (97056319)

    Good, clean, adequate accommodation.

    There were only 3 coathangers in the wardrobe.

  • 10/10 Dorothy (Mature couple) 

    from Chatham , GB on  January 7, 2008

    "There is little for us to add further except to say we would use the hotel again at times when there are good value offers The hotel is very convenient for a stay in Harrogate - its centrality means that the town can be esily accessed`on foot" (97346674)

    W liked the overall comfort and cleanliness and found staff to be unfailingly friendly,helpful and courteous Breakfast was excellent - a varied and ample supply of food - perhaps a jug of hot water with the pot of tea would be a good idea!

    Poor car parking facilities and a lack of information about alternative facilities

    2 of 2 people found this review helpful:

  • 9/10 David (Group of adult friends) 

    from Balham , GB on  February 29, 2008

    "We had a very enjoyable stay. The accommodation has been renovated to a high standard. The staff were friendly, helpful and professional and the restaurant was very good. Parking is very limited, although this did not prove to be a problem in our case." (97363282)

    It was clean. comfortable and nicely decorated. The food served in the restaurant and breakfast room was very good.

    No radio.

  • 8/10 Bernice (Mature couple) 

    from Weston-super-mare , GB on  January 23, 2008

    "We were at the front of the hotel which had spotlights on all night, which came into our room, giving us a very restless night, might be worth having blackout blinds at the front of the hotel. Will ask for a room at the back if we book again. Bathroom was very small, but the condition was excellent. Excellent breakfast and very helpful staff." (97802784)

    Location was excellent. Nice room, although a little on the small side.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous (Group of adult friends) 

    on  November 28, 2007

    It was clean & modern, and everything worked. New bathrooms and good sized rooms for singles. Well thought out accommodation.

    One of my party's room was located next to the lift shaft and she got hardly any sleep. The other was kept awake by late night revellers. I slept soundly!

    3 of 3 people found this review helpful:

  • 10/10 Anonymous (Mature couple) 

    on  February 28, 2008

    "i would have liked to know about the local eating places and entertainment." (97363783)

    could not fault super hotel and room

  • 6/10 Cynthia (Mature couple) 

    from Torquay , GB on  January 3, 2008

    "First night was quiet in the restaurant and the food and service was excellant. On the second night it was busy in the restaurant and my wife and I reversed our first night's choices of food. My starter was cold, my main course was not as ordered and my wife's main course was poor. We were not charged for the main courses so we were disappointed but satisfied with the action taken. Luckily breakfast made up for the previous night and we would try the hotel again especially as it had not been open long since its refurbishment and we accept it takes time staff and services to come together...." (97411549)

    Location, food

    Refurbishment could have done with more thought! Bathroom had no ventilation so mirror and walls were running with condensation when showering. Also there was no where to put anything while showering and the towel rail was not within reach of the bath (a health and safety issue). The bath surface was enamelled with no no slip surface (a health and safety issue!)

    2 of 2 people found this review helpful:

  • 7/10 Annemarie (Group of adult friends) 

    from Wigan , GB on  November 27, 2007

    "Parking v difficult. Hotel seemed rather faded. However, staff were v helpful, beds were comfortable and it is a very good location!" (99968530)

    Well priced for the location

    Old fashioned and breakfast room very bare and inappropriately decorated

    3 of 3 people found this review helpful:

  • 9/10 Patricia (Solo business traveller) 

    from Mersyside , GB on  February 27, 2008

    "More information about alternataive parking.We found the hotel and staff to be helpful the recepionist was one of the most plesant young ladies i have had the plesure of booking in with the volume of people booking in at that time and she remained plesant at all times good team member." (97547136)

    The Hotel had a relaxing atmosphere.

    The Room was to hot.

  • 10/10 Anonymous (Group of adult friends) 

    on  February 27, 2008

    Friendly and helpful personnel. Clean rooms. Not a huge dinner menu, but was well presented, and of good quality.

  • 10/10 Sean (Mature couple) 

    from Hull , GB on  February 26, 2008

    "everything about our stay was excellent, and a really great breakfast before checkout. I would have no hesitation in staying at this hotel again,10/10" (97010934)

    very pleasing room,clean & tidy

  • 7/10 Alison (Mature couple) 

    from Great lumley , GB on  February 26, 2008

    Good value for money, and the evening meal wes excellent

    The beds were probably the most uncomfortable I have ever experienced, much to soft.

  • 9/10 Anonymous (Young couple) 

    on  February 24, 2008

    "Fantastic weekend, gorgeous walk down Nidd Gorge to Knaresborough, lovely weather, and my favourite weekend town!" (97944929)

    Good location (next to our favourite old bell pub, restaurants, near to local walks), beautiful rooms, excellent service

    TV had really bad reception, though my partner managed to fix it!

  • 8/10 Anonymous (Mature couple) 

    on  February 22, 2008

    "I thought the hotel deal was good value. And would recommend your website and this hotel." (97352934)

    Modern clean facilities.

    Having to pay for wifi (Internet), poor standard of bed.

  • 7/10 Anonymous (Mature couple) 

    on  February 22, 2008

    Good location, pleasant staff

    Public rooms quite cold but it was very cold outside !

  • 8/10 Anonymous (Mature couple) 

    on  February 21, 2008

    "Really enjoyed it. We have stayed here before. The location is excellent so near the shops and restaurants etc." (97656871)

    Room was large and sheets and bed were very comfortable.

    It was rather chilly.

  • 9/10 Angela (Group of adult friends) 

    from Stockton on tees , GB on  February 20, 2008

    Very spacious clean rooms Lovely bar area. Good breakfast. Central Location. Lovely concierge

    no smoking rooms available. Parking a bit tough

  • 8/10 Joseph (Young couple) 

    from Oldham , GB on  February 20, 2008

    "I'd stay again .. we enjoyed it" (97714259)

    Beautiful large rooms

    Couldn't check in until 3pm

  • 9/10 Peter (Group of adult friends) 

    from Peterborough , GB on  February 16, 2008

    "Breakfast was very extensive and my wife enjoyed hers from the buffet counter, but I was disappointed with my cooked breakfast on each occasion. I thought both the bacon and sausage were mediocre, which was a great shame because everything else we used at the hotel seemed to be the best quality. We were impressed with the friendliness and helpfulness of the staff, and the overall feel of the hotel." (97912734)

    The hotel is very grand and stylish. We liked the historical element.

    While the room was adequate in size and perfectly clean, we felt it lacked storage facilities, both in the bedroom and bathroom.

  • 10/10 Anonymous (Mature couple) 

    on  February 14, 2008

    "I think all the information we required was available to us. The Htel is just perfectly situated for thw town center and bus services to Leeds, Ripon if required. Has Been Just perfect. Please give our sincere thanks to all of the staff they were exceptional, polite, kind curtious. Just so nice to deal with." (97977836)

    Everything was just perfect, very comfortable and clean. We will return in the future.

  • 8/10 Lesley (Mature couple) 

    from Lytham st annes , GB on  February 6, 2008

    The hotel was conveniently located for the town centre, the room was spacious and the breakfast was plentiful and good.

    The heating did not work in our room, although a small heater was provided. The room soon got warm but the bathroom was freezing!

  • 7/10 Anonymous (Solo business traveller) 

    on  October 24, 2007

    Hotel was in an excellent position & very comfortable.

    Better light in the bedroom

    1 of 1 people found this review helpful:

  • 10/10 Kathleen (Mature couple) 

    from Bishop auckland , GB on  January 7, 2008

    "Excellent location, staff,breakfast,newspapers and room." (97737762)

    Excellent - central location - excellent breakfast and staff

  • 8/10 Steve (Mature couple) 

    from Worksop , GB on  January 5, 2008

    "limited car parking is a problem" (97768596)

    The excellent large quite room

    nothing other than a small car park for such a large hotel

  • 7/10 Christine (Solo business traveller) 

    from Hyde , GB on  December 11, 2007

    "refurbishment stage parking facilities and where to park under the circumstances" (97855023)

    good location hotel honesty that they were going through a re-furbishment period

    poor parking facilities - only approx. 15 car spaces couldn't understand why customers had to clamber over pots of paints, workers' jackets etc - why couldn't the hotel have sectioned off parts for the work

    2 of 3 people found this review helpful:

  • 9/10 Anonymous (Solo business traveller) 

    on  April 6, 2008

    "You sound like you are expecting me to write a statement for a job interview. I'm sorry i don't have time. But it's good that you give me a chance to write prose if i want to. I found the hotel staff helpful and keen to solve problems when they arose. thank you" (97660824)

    Neat, simple and clean

    No radio facility

    0 of 1 people found this review helpful:

  • 8/10 Anonymous (Group of adult friends) 

    on  November 26, 2007

    "The lack of comfortable seating within the room was my primary problem, the rest I could cope with on a short term basis.My other problem was accessing my room which involved going up 2 small sets of stairs once I had come out of the lift.O.K. on a day to day basis but not with luggage.Afternoon tea would also have been a nice option." (97456626)

    cleanliness and standard of en suite facilities

    bedroom lay out,dominating wardrobe which was very tall for the location needed and lack of comfortable chair

  • 8/10 Anonymous (Mature couple) 

    on  November 23, 2007

    "For the single night of our stay it was quite adequate. For a longer stay there was little storage. No drawer space was provided. The public rooms are impressive. The amount of breakfast choice was extensive and the cooked food was excellent." (97572692)

    Convenient situation

    For a newly refurbished room several items stood out. An electrical extension from the socket to the dressing table lamp. Inadequate lighting for the dressing table. Odd shaped lights on the wall above the bed- ideally placed to catch your head when sat up in bed.

  • 8/10 Anonymous (Group of work colleagues) 

    on  November 10, 2007

    "A very central hotel with clean rooms and good choice of breakfast. Helpful staff on the desk who went out thier way to assist." (97252634)

    Size of room was good and clean - breakfast was lovely lots of choice.

    the slamming doors - could hear them most of the night. Not enough car parking spaces.

  • 10/10 Janet (Group of adult friends) 

    from Northumberland , GB on  November 7, 2007

    "I thought that the accommodation was just the right size, location great, service, comfort of the rooms and decor was fantastic, breackfast lovely and the staff very attentive. We will definately come back and that was the overall opinion of all my party" (97259701)

    I thought that the accommodation was just the right size, location great, service, comfort of the rooms and decor was fantastic, breackfast lovely and the staff very attentive. We will definately come back and that was the overall opinion of all my party

    I can't honestly say there was anything that I disliked the only comment I would like to make is that the hotel itself was very hot especially the rooms, you may like to take a look at the heating

  • 10/10 Anonymous (Mature couple) 

    on  November 27, 2007

    Spacious room. Very clean. Excellent facilities.

    2 of 4 people found this review helpful:

  • 9/10 Anonymous (Young couple) 

    on  February 1, 2008

    Centrally located, large room and pleasant contemporary decor in period property. Pleasant staff and excellent breakfast selection.

    A little noisy and very little in the way of parking, although in fairness as we arrived on a Friday afternoon we managed to get a space but suspect may have struggled on a Saturday.

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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