The Westerwood Hotel - A Qhotel, Cumbernauld

1 St Andrews Drive, Cumbernauld, G36 0EW
4 star

The Westerwood is situated in 400 acres, nestling at the foot of the Campsie Hills, conveniently located midway between Glasgow and Edinburgh. A warm ...

Check In:
Check Out:
 

£ Rooms from £65 (≈ $121) per night
Enter your dates of stay to see rooms to book

8/10 Overall rating

Category Average Rating
9/10 Check-in process
9/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
9/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 10/10 Anonymous (Solo business traveller) 

    on  September 26, 2007

    "Have used this hotel over the past ten years and it keeps on getting better - Q Hotels are heavily investing in facilities and it will be a class leading conference and leisure facility. Staff are very considerate e.g. fire alarm activited during the night and staff were providing blankets to keep people warm during the 15 minutes we were out of our rooms and providing warm drinks after the event for people who required." (97315463)

    Brand new annex so rooms never used previously. Excellent quality of fittings

    To be really nit picky the exterior had not been landscaped as yet as was still full of building materials

    3 of 3 people found this review helpful:

  • 8/10 Andrew (Solo business traveller) 

    from Bury , GB on  January 27, 2008

    Stayed in one of the new bedroom. Very smart design of room with large LCD tv and plenty of space. Workdesk with internet access and plug socket on desktop...nice touch! Bed very comfortable and room facilities excellent.

    no problems with the facilities, but staff distant in approach and delivery of service. One night there was only one chef on duty and that meant there was no more meals available in the bar restaurant after 7.45!

    1 of 1 people found this review helpful:

  • 8/10 George (Solo business traveller) 

    from Stone , GB on  June 26, 2007

    "As a business person, it would have been nice to have an alternative menu for basic food rather than only the same menu without variations for a stay of several days. The food was good, but sometimes pie and mash or a roast meal, is all that is required for extended stay business guests." (99672683)

    Clean, modern, and good quality of decor and equipment

    The building work meant that the route to the bedroom was rather lon g and complex. I am sure this will be improved when complete.

    2 of 2 people found this review helpful:

  • 8/10 Anonymous (Mature couple) 

    on  May 23, 2007

    "We enjoyed our stay but obviously suffered some inconvenience due to the work that is going on in and around the hotel, but appreciate this is required." (99490066)

    Layout

    Room was cold on arrival, bathroom always cold.

    1 of 1 people found this review helpful:

  • 10/10 Colin (Young couple) 

    from Falkirk , United Kingdom;GB on  March 14, 2007

    "This hotel was having a refurb, although this presented no problems excellent rooms and staff, meals were also excellent, the rooms were ultra clean, having stayed the previous weekend at the Edinburgh Sheraton 5 star, the Westerwood provided more attention to detail and rooms were one of the cleanest I have stayed in" (99547704)

    the clean room was super much cleaner than our last weeks hotel stay at the Edinburgh Sheraton 5 star

    1 of 1 people found this review helpful:

  • 10/10 Anonymous (Mature couple) 

    on  December 8, 2006

    it was a lovely hotel, nice, clean and fresh overall it was just superb.

    there was no dislikes, it was brill.

    1 of 1 people found this review helpful:

  • 10/10 Anonymous (Young couple) 

    on  June 16, 2008

    Good size of room and very friendly staff

  • 9/10 Anonymous (Young couple) 

    on  November 22, 2006

    "this is a lovely friendly hotel. excellent accommodation, spacious and clean. friendly staff." (99604996)

    the room was very clean and comfortable. room service was efficient

    the view was not great - although there are major building works going on, the room service menu was limited as well.

    1 of 1 people found this review helpful:

  • 10/10 John (Young couple) 

    from Bedford , GB on  April 23, 2008

    "This is the most pleasant hotel with impressive high standards throughout from the moment you arrived till you left that I have stayed in in the uk and I have stayed in a number of five star hotels in countries such as Egypt and this hotel gave a good account for itself against them. This break was to attend a family function and I also had my parents as guests staying in the room next to ours and they found the whole experience one to remember for all the right reasons. The facilities if you stay long enough to use them are excellent and the help and advise provided by the staff very informative and nothing was too much trouble. We managed to fit in using the swimming pool, sauna, steam room, jaccuzzi etc but if I stayed longer I would liked to have made use of the gym facilities which was also impressive and a round of golf would have topped it off, but that will have to be next time. I would recommend this hotel to anyone without hesitation. The time spent in the hotel was a pleasure." (97824978)

    The accomodation was of a high standard,well maintained/cleaned etc... with most of the things you would require being to hand.

    If I had to find a fault it would be that the room could have done with a small fridge as my wife has to use alternatives to dairy milk and found this to be a bit difficult although she was offered an ice bucket.

  • 8/10 Graham (Solo business traveller) 

    from Coventry , United Kingdom;GB on  November 15, 2006

    Spacious and comfortable room. Nice bathroom, good shower. Satellite TV.

    Internet access was so expensive. Underfloor heating in bathroom was selective. Some tiles were warm, some were cold.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous (Solo business traveller) 

    on  April 15, 2008

    "One of the best hotels I have stayed in, in the last 12 months. New rooms very spacious, clean well appointed. Hard working and polite staff, decent on site facillities and good quality well presented food." (97101858)

    Spacious and comfortable

    A bit more variety on the menus would have been nice.

  • 10/10 Michael (Mature couple) 

    from Belfast , United Kingdom;GB on  November 2, 2006

    "The hotel was overall excellent in all aspects and I enjoyerd the beautiful scenery. I couldnt' have asked for a better experience and relaxed atmosphere and I will definitely stay again." (3305361576)

    Bright and clean warm and comfortable, excellent food and service.

    Nothing

    1 of 1 people found this review helpful:

  • 10/10 John (Family with young children) 

    from Liverpool , GB on  March 31, 2008

    Rooms were large with fantasic bathroom. Staff very friendly and helpfull.

  • 10/10 Malcolm (Other) 

    from Pensby , United Kingdom;GB on  October 26, 2006

    "I found all the relevant information I needed on the web site." (3305458925)

    Friendly & helpful staff, the rooms were very clean and the beds very comfortable.

    Because of building work to improve the hotel there was no access to the swimming pool,spa and gym from within the hotel and the route to the leisure facilities was by a door off the hotel rooms corrider. This caused the corrider to be very cold in the evening when going to dinner.

    1 of 1 people found this review helpful:

  • 10/10 T (Young couple) 

    from Falkirk , GB on  February 6, 2008

    "The rooms in the new wing of this hotel are superb! likewise are all the rooms, The new refurb of hotel is just fantastic, had a much better stay here than at the 5 Star Sheraton Edinburgh! A big thumbs up must go to the CHAMBER MAIDS! the rooms are among the cleanest! I have ever stayed in WORLDWIDE! Just a note best deals are the Q luxury break booking with ACTIVE HOTELS!" (97684518)

    fantastic room!

    everything was great!

  • 7/10 Anonymous (Young couple) 

    on  September 5, 2006

    The room was ready early. Good lesuire facilities.

    Not enough staff hotel very busy but lack of staff.

    1 of 1 people found this review helpful:

  • 3/10 Nadine (Solo leisure traveller) 

    from Colchester , United Kingdom;GB on  September 5, 2006

    It was well signposted, and the bar was lovely. And the complimentary bottles of water were a nice touch.

    The room smelt funny. The shower didn't work properly. The TV didn't work properly. The car park at the front of the hotel was used by work men, so I had to park round the back and walk all the way round with my luggage, it was just a bit of a hassel when I had been travelling for 9 hours and all I wanted was my bed!

    1 of 1 people found this review helpful:

  • 9/10 James (Mature couple) 

    from Leamington spa , United Kingdom;GB on  September 2, 2006

    "you have an excellent hotel,in the main you have good staff but for a hotel of your quality our evening meal was not.because we go to different hotels we like to think we are not bad at spotting certain items we think is wrong.some of your staff need to be in the cleaning of tables better trained.my wife and i will have no hesitation in booking into your excellent hotel again.we both wish you all the best in your future developement." (3305014378)

    excellent

    missed a couple of places when cleaning.also a movie to hand to watch.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous (Family with older children) 

    on  August 30, 2006

    "Much better than we'd expected considering it was a late internet booking and most accommodation in the Central Valley was taken with Ed Festival visitors. Dinner was good although service was a little slow. Spacious dining room with plenty of distance between tables so no privacy problems. We'd consider staying again if visiting the area." (3305240689)

    Bathroom facilities excellent. Outlook over golf course relaxing. Nice & quiet

    Access to Reception from golf course end tedious A lift at the start would have been helpful for our elderly guest. I realise that this is a temporary problem 'til extension is completed.

    1 of 1 people found this review helpful:

  • 9/10 Dave (Group of adult friends) 

    from Pontypridd , United Kingdom;GB on  August 30, 2006

    "Overview - approximately 12 miles outside Glasgow. Having seen the location of the major hotels, we were glad we stayed here - it suited our needs and expectations. This caters well for our age group - over 45's. Next time we will take leisure clothes to take advantage of the leisure facilities. Value for money - oh yes!! Free evening meal on first night - top quality. We will definately use this hotel again. Many thanks to Maria." (3305263759)

    Very friendly and helpful staff indeed. Wonderful rooms allocated at our request (225 & 227). The room was more than adequate with excellent bathroom facilities and separate shower. Food was outstanding to such an extent we ate there the following night. Entry to this effect also to be put on www.tripadvisor.com.

    Nothing really. In need of slight decor upgrade, but after a relaxing day, a good meal and a comfortable seat in front of the fire - what can one complain about.

    1 of 1 people found this review helpful:

  • 6/10 Patrick (Mature couple) 

    from Glasgow , United Kingdom;GB on  August 29, 2006

    "Really nice hotel staff a bit slow in attendig to you. Arrived in the middle of the hotel being extended and the workers started working at approx 6.30 am waking quite a few guest myself included needs to be better signpisted for directions to the main reception." (3305264351)

    Spacious and comfortable

    Being woken up on a Saturday morning at 6.30 am by workmen

    1 of 1 people found this review helpful:

  • 8/10 Anonymous (Solo business traveller) 

    on  August 22, 2006

    "Modern hotel with big comfortable rooms. The hotel is somewhat sprawling and lacking in atmosphere. The hotel is not within walking distance of any amenities so unless he is willing to drive the guest has to use the hotel restaurant and bar. I felt the restaurant though well appointed was only adequately managed and the food was average. However, for the price paid, overall the hotel was good." (3305189158)

    Big comfortable room with good facilities

    Reception poorly signposted and a long way from the car park

    1 of 1 people found this review helpful:

  • 9/10 Anonymous (Other) 

    on  August 4, 2006

    "very good" (3305118202)

    the accomadation was very good the staff was excellent

    the only thing that i dislkied was that due to the fact the hotel was having an extension built i felt i had to walk miles to get to reception as you couldn`t park outside the main entrance

    1 of 1 people found this review helpful:

  • 9/10 Anonymous (Mature couple) 

    on  July 22, 2006

    "very happy with our stay. staff were very helpful & pleasant, food excellent. Room & hotel facilities excellent. Main reception difficult to find at first & front garden a little tatty." (3304946738)

    spacious room, clean, nice furnishings & decor, all amenities.

    too warm, (summertime). fan needed & possibly fridge, although ice water was provided on request.

    1 of 1 people found this review helpful:

  • 9/10 Kim (Young couple) 

    from Aberdeen , United Kingdom;GB on  June 7, 2006

    "We were very pleased with our stay at this hotel and we will definately be back again." (3304787645)

    The hotel was very presentable as were the staff who were more than friendly. Staff were extremely helpful. The room was lovely and very comfortable.

    Couldnt fault the accomodation.

    1 of 1 people found this review helpful:

  • 10/10 Anonymous (Mature couple) 

    on  October 21, 2007

    everyone was very efficient and friendly

    the building work infront of our window but repairs have to be done

    1 of 2 people found this review helpful:

  • 7/10 Anonymous (Young couple) 

    on  February 15, 2007

    nice room, although it lacked a bath

    Construction work

    0 of 1 people found this review helpful:

  • 8/10 Alison (Young couple) 

    from Blantyre , United Kingdom;GB on  April 26, 2006

    Spacious room with great views of the 9th and 18th greens

    Poor wine stocks in the restaurant

    1 of 2 people found this review helpful:

  • 9/10 Anonymous (Mature couple) 

    on  August 16, 2006

    "Service in the dining room was a little slow - it took 10 minutes to get a couple of drinks from the bar via the waiting staff - in the end I went and got them myself." (3305181139)

    Good Accomodation

    Nothing

    0 of 1 people found this review helpful:

  • 8/10 Paul (Solo business traveller) 

    from Chorley , United Kingdom;GB on  July 15, 2006

    "good hotel & location" (3304974780)

    location

    building work

    0 of 1 people found this review helpful:

  • 9/10 Anonymous (Group of adult friends) 

    on  June 27, 2006

    "The hotel is ideally suited for Central Scotland, especially if you enjoy golf. The Staff were helpful and friendly. The room was of a good size and clean. The bathroom had a separate bath/shower, this meant the room was small. There was no space to hang the towels. Although not used by us, the Golf course, swimming pool and gym looked good." (3304869740)

    Good location for Central Scotland

    Minor point, the shower head is fixed

    0 of 1 people found this review helpful:

  • 9/10 Anonymous (Young couple) 

    on  April 5, 2006

    "If you want a good standard of accomodation and a down to earth atmosphere then the Westerwood is the place to stay. Plenty staff around and very efficient too but still maintaining the right balance of efficiency and friendliness." (3304445271)

    Lovely rooms; very comfortable beds; traditional decor with a contemporary edge; excellent bathing facilities.

    not disappointed by any aspects of the hotel

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

hotel map

Hotels Nearby

Email me great deals & news

Why sign up?