Renaissance London Heathrow Hotel, Hounslow

7/10 Overall rating

• 9/10 John ( Other) 

  from Takeley, bishops stortford , United Kingdom;GB  on  March 10, 2007

  As I work in the Aviation business I felt the view of LHR was great!

  Connecting door sound proofing was very poor. I could hear the conversations of my neighbour!

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• 3/10 George ( Other) 

  from Barnstaple , United Kingdom;GB  on  January 23, 2007

  "Second person checking in was very difficult (embarrassing) Key card didn't work first time Empty fridge in room Hotel's attempt to charge room service for drinks when there was an empty fridge Hotel's attempt to charge VAT on room rate (confirmation confirmed VAT inclusive). 15 minutes to check out (too long) Car park payment machine not working" (99923987)

  It's location

  Overall service very poor

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• 2/10 Shaina ( Solo leisure traveller) 

  from Lane , US  on  May 27, 2008

  "This hotel is not worth staying at - I just feel sorry for anyone who pays full price for a room here, it's definitely not worth it. I've stayed in better 2 and 3 star hotels that had much better staff, rooms and even food menus. I'm not at all impressed - I would never stay in this hotel again." (97474110)

  The bed was nice.

  The hotel staff were very unfriendly, offered me no assistance with my luggage, the extremely expensive internet (15 GBP/day) didn't work properly, the room was tiny, there were hairs left in the bathroom.

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• 8/10 Anonymous ( Solo business traveller) 

  on  February 9, 2007

  "Good" (99782500)

  It's location to the airport

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• 5/10 Graeme ( Mature couple) 

  from Toronto , Canada;CA  on  October 19, 2006

  air conditioning did`nt work,room was stuffy and smelled

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• 10/10 Anonymous ( Solo business traveller) 

  on  October 18, 2006

  "This hotel has wonderful staff who cannot do enough for you. The hotel is big without making you feel lost and as a woman travelling alone, I felt safe and comfortable. If you don't have much luggage you can take a free London bus from the airport to the hotel." (99525805)

  Clean, spacious rooms with good facilities and fantastic runway views

  Only stayed one night

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• 10/10 Anonymous ( Solo business traveller) 

  on  October 13, 2006

  "Being 66 years of age and having worked abroad for 20 years I think I have enough experience to judge hotels fairly." (99030084)

  It was clean and very adequate.

  Nothing.

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• 8/10 Anonymous ( Mature couple) 

  on  February 7, 2008

  Room was well laid out,clean

  Where it was;overlooking the roof of the front lobby

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• 8/10 Anonymous ( Solo business traveller) 

  on  February 1, 2007

  "Wish tere were a similar hotel at Gatwick" (99492478)

  Comfort and cleanliness

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• 7/10 Thomas ( Mature couple) 

  from Shrewsbury , United Kingdom;GB  on  November 6, 2006

  Good quality hotel with very good attitude of the staff

  No paricular dislikes. The hotel served the purpose very well

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