Chiswick Moran Hotel, London

626 Chiswick High St, Chiswick, London, W4 5RY
4 star

London's newest 4-star deluxe hotel. 123 deluxe bedrooms and suites along with a fantastic Restaurant & Bar. Located in the heart of West London with e...

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£ Rooms from $166* per night
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9/10 Overall rating

Category Average Rating
9/10 Check-in process
9/10 Your room
9/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
10/10 Performance of staff
9/10 Overall experience
10/10 Overall value for money
  • 9/10 Anonymous (Young couple) 

    on  July 1, 2008

    "Beautiful hotel staff friendly. Could have done with more staff in the breakfast room." (97854604)

    Fantastic rooms and facilities

    The maid didnt speak english to be able to help when needed.

    1 of 1 people found this review helpful:

  • 9/10 John (Young couple) 

    from Leigh-on-sea , GB on  June 30, 2008

    "Excellent hotel - good price" (97250679)

    Modern , quality Hotel

    1 of 1 people found this review helpful:

  • 10/10 David (Young couple) 

    from Rothwell northants , GB on  June 29, 2008

    "very pleased " (108035777)

    1 of 1 people found this review helpful:

  • 9/10 Anonymous (Solo leisure traveller) 

    on  June 16, 2008

    "Very good if in the area again, I would use it again" (99396564)

    Nice modern decor throughout the hotel.

    Lively/noisey bar but not for my taste.

    1 of 1 people found this review helpful:

  • 10/10 Anonymous (Young couple) 

    on  June 16, 2008

    "Excellent" (99700091)

    Very friendly and helpful staff

    None

    1 of 1 people found this review helpful:

  • 10/10 Anonymous (Young couple) 

    on  June 9, 2008

    "Excellent value for money and really bright, comfortable rooms." (97288352)

    Overall a great stay, nice relaxed atmosphere and lovely rooms! The most comfortable bed I've ever slept in! Would definately stay again.

    the only grumble we have is that the burger we ordered from the bar came with a stale burger bun.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous (Group of adult friends) 

    on  April 2, 2008

    "We booked the hotel for a weekend away with friends,planning to visit Kew, and go to the theatre in central London. It proved an excellent choice, being easy to get to from the M4 and having reasonably priced parking. It is just a few minutes walk from the underground, and only a twenty minute riverside walk to Kew. The hotel is clean and contemporary in design, and our rooms were spacious and quiet, despite overlooking a busy road. Dinner at the hotel was good. We will certainly stay there again." (97089355)

    clean, contemporary design; proximity to motorway and underground;parking facilities

    1 of 1 people found this review helpful:

  • 10/10 Christopher (Mature couple) 

    from Weston-super-mare , GB on  March 18, 2008

    "Overcharged by taxi company used by the hotel from price we were quoted before arriving and on day of booking" (97415696)

    it was new

    1 of 1 people found this review helpful:

  • 10/10 Richard (Young couple) 

    from Stevenage , GB on  November 13, 2007

    "Great staff, Great hotel" (97412775)

    Every thing

    3 of 3 people found this review helpful:

  • 10/10 Andrew (Young couple) 

    from Huddersfield , GB on  July 29, 2008

    "Very clean and modern hotel. On arrival we got a free room upgrade. Staff were excellent, especially in the restaurant where the service was very good, as was the food with a good selection. Just a few minutes walk from Gunnersbury tube station. Hotel is also just a few minutes from the M4 motorway junction. Hotel car parking was £10 for 12 hours, £20 for 24 hours. But they just charged us £10 for the whole duration of the stay (2 days). The area in which the hotel is located is very residential, so dont expect any nearby restaurants to eat out in. We got the tube to Richmond-upon-Thames, two tube stops away where there are plenty of restaurants and pubs, some nice pubs on the banks of the Thames. Would recommend this hotel." (108070288)

    Clean and modern. Friendly and helpful staff. Close to tube network. Close to M4 motorway junction.

  • 10/10 M (Mature couple) 

    from Cornwall , GB on  February 27, 2008

    "Stayed three times so far in the last year Price has increased in that time" (97236618)

    Central location to city centre via tubes East access to motorway Plenty of eating places and shops nearby

    Nosey workmen outside accommodation.

  • 8/10 Anonymous (Other) 

    on  February 7, 2008

    "Overall i was impressed with the hotel and the friendliness of the staff. The room was excellent and the staff were very accomodating. The bar food was excellent and the staff were attentive, the only thing we were not impressed with were the breakfasts that were included in the overnight stay" (97559500)

    Very good location, and very well presented

    Services at breakfast were poor, food was cold !

  • 10/10 Linda (Mature couple) 

    from Nottingham , GB on  July 9, 2007

    "We stayed for 2nights when visiting the Wimbledon Tennis Championships and were extremely pleased with everything in the hotel. There was a real buzz about the place and our evening meal was excellent (as were our two breakfasts). The room was very comfortable and quiet. It was a short walk to the tube station which is on the District Line so would be very convenient for central London too. Staff were very friendly and helpful." (99625931)

    Comfort, convenience and friendliness

    Nothing

    1 of 1 people found this review helpful:

  • 9/10 Elena (Solo business traveller) 

    from Moscow , RU on  February 2, 2008

    Very kindly receptionist and good cleaning room service

    I an not sitisfied about restaurant service. impolite waiter.

  • 10/10 Maureen (Mature couple) 

    from Raunds , GB on  January 23, 2008

    very clean , modern and spacious

    Breakfast was o.k. but did not like the system of fetching your own tea and coffee, especially as no-one let us know it was d.i.y. Also speed of clearing away dirty crockery etc was very poor, had to ask.

  • 8/10 David (Young couple) 

    from Brentwood , GB on  December 5, 2007

    cleanliness and modern rooms

    Parking was restrictive and difficult to get in and out of car park

  • 10/10 Dean (Family with young children) 

    from San francisco , US on  November 28, 2007

    A clean modern hotel. The rooms are a nice comfortable size with a very comfy king bed and a scrumptious duvet. The bathrooms are also spacious and modern. Some have separate showers - ours had the overhead rain shower, a fantastic way to wake up in the morning, drenched in plenty of hot water! The, included, buffet breakfast is superb, more than plenty of everything - You can also get cappuccino - though you pay extra for that.

  • 10/10 Caroline (Solo leisure traveller) 

    from Belfast , GB on  November 28, 2007

    It was so modern and boutique and the bed was very comfortable - lovely !

  • 8/10 Maria (Young couple) 

    from Balbriggan , Ireland;IE on  May 24, 2007

    Cleanliness of all areas and relaxed and friendly atmosphere

    No windows which opened in the room, this made it a bit closterphobic at times.

    1 of 1 people found this review helpful:

  • 7/10 Anonymous (Group of work colleagues) 

    on  November 22, 2007

    "nice hotel in a bit remote area" (97625191)

    the room design

    bathroom ligthing was unfocused

  • 10/10 John (Mature couple) 

    from Kettering , GB on  May 8, 2007

    "Beautiful bedroom,modern colours and decor.Hospitality tray with selection of coffees and teabags.Very comfortable large double bed, very soft pillows and duvet.Flat screen TV/radio. Ultra modern bathroom with plenty of toiletries.Shelf unit behind large mirror in bedroom, with safe." (99991398)

    Location and decor.

    Not enough milk, only 4 minis, 6 would be better.4 tissues elegantly displayed in top of tissue box, no more underneath.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous (Solo business traveller) 

    on  November 21, 2007

    "I'm not sure I would stay there again for work, primarily because as much as I liked the hotel, its friendly staff and decore are both excellent, I have a real problem with paying £15 an hour for internet access. A few hours on the internet would soon mount up and increase the overall cost so much that I might as well stay in a more luxurious hotel nearer to the centre of London with free internet access. It annoys me that so many UK hotels charge for internet access and behave as if wireless networks are some dark magic only available in science fiction! If you have no intention of working on the internet then I'd highly recommend it." (97903788)

    The accommodation was modern and chic but retained a comfortable feel.

    Charging £15.00 per hour for conection to the internet is outrageously expensive - such a shame as otherwise this hotel is quite reasonable, price wise. Unfortunatley as I tend to stay in London on business, and need access to the internet for 4 or 5 hours per day during a typical stay, I'll be looking elsewhere.

  • 9/10 Anonymous (Mature couple) 

    on  October 31, 2007

    great location, easy parking, rooms excellent.

  • 9/10 Anonymous (Group of work colleagues) 

    on  October 18, 2007

    The internet in the room wasn't working.

  • 9/10 Anonymous (Young couple) 

    on  August 9, 2007

    "it was good. easy to book. easy to get there with directions, staff were good. room was excellent. would be interested in returning to the hotel if it does special weekend rates for previous customers who have stayed - so we can return and enjot a slighlty longer stay with you." (97854505)

    style and feel of the hotel

  • 9/10 Alan (Young couple) 

    from Bognor regis , United Kingdom;GB on  July 13, 2007

    "Overall a very pleasant stay,and all we can say is a big thankyou. Hope to see you all again very soon." (99639190)

    The staff are very helpful and friendly. Very clean and spacious, great value for money.

    There is not nothing we can say that we disliked about the hotel.

  • 10/10 Denis (Mature couple) 

    from Watford , GB on  July 10, 2007

    "a very enjoyable stay" (99379821)

    the hotel was excellent helped by you upgrading us

    the bar didn't have a no smoking area when having a snack - but no problem post 1st July

  • 10/10 Anonymous (Mature couple) 

    on  July 6, 2007

    "from walking in the hotel i fell in love with everything about it the room was fantastic the staff were frienly and helpful and the breakfast was great very good value will be keeping my eye open for more of these hotels." (99329488)

    everything

    nothing

  • 9/10 Malcolm (Mature couple) 

    from Gosport , United Kingdom;GB on  July 4, 2007

    "We think that everything we expected if not more. Very friendly staff and atmosphere from start to finish. Thankyou" (99608405)

    Freshness and cleanliness. Very modern and very quiet.

    Nothing

  • 10/10 Anonymous (Young couple) 

    on  June 20, 2007

    "We were very pleased with our stay at the Chiswick Moran Hotel and consider returning in the future." (99556435)

    Modern, good taste, plenty of room.

    High music in the restaurant.

  • 9/10 Thomas (Solo leisure traveller) 

    from Birmingham , United Kingdom;GB on  May 24, 2007

    "Good location for London, with car parking.!! Rooms large and well provided" (99594214)

    location

  • 10/10 Michelle (Young couple) 

    from York , United Kingdom;GB on  April 25, 2007

    "We were very pleased with our stay at the Chiswick Moran Hotel. The staff were friendly and helpful and the standard of the room was excellent. The hotel had parking available which was important to us as we had to drive to the hotel. I particularly liked the fact that the cost of breakfast was included in the price, and the standard of the breakfast was very good indeed, particularly the freshly squeezed orange juice! Coffee was good too. Altogether, it was a luxurious, trouble free, pleasant stay." (99376242)

    Modern, clean, stylish, comfortable

  • 10/10 Anonymous (Other) 

    on  April 20, 2007

    Very good room and reception areas

  • 10/10 John (Mature couple) 

    from Llandovery , GB on  April 17, 2007

    comfort of the room and fresh air without open window

  • 7/10 Deepal (Young couple) 

    from Hounslow , United Kingdom;GB on  April 13, 2007

    "overall hotel was good but service in restaurant was v v poor.. was slow and orders forgotton.. and it was not even 1/4 full!!" (99109786)

    nice room and good location

  • 9/10 Anonymous (Young couple) 

    on  April 13, 2007

    "ChiswickMoran was amazing value for money. Only downside was it was a little far out of town but immediate residential area was salubrious. They took ages to find our booking though and the servers forgot things at brekkie many times - a bit haphazard but did not really spoil what was an excellent experience. Would recommend to friends." (99598922)

    Amazingly comfy bed, quiet, nice modern decor, luxury bathroom.

    Initial room was a bit noisy but got moved.

  • 8/10 Deepal (Young couple) 

    from Hounslow , United Kingdom;GB on  April 4, 2007

    comfy bed and nice bathroom

  • 10/10 Alan (Mature couple) 

    from Boston , GB on  March 30, 2007

    "The Overall Quality Of The Design & Decor. The Cleanliness. 10/10 The Vibrant Atmosphere & Ambience. The Faultless Staff, Polite,Helpful & Cheerful. The impeccable Restaurant. The Location." (99823148)

    The Decor & Design Features The High Quality Furniture, Fixtures & Wonderful En-Suite Bathroom

  • 10/10 A e (Mature couple) 

    from Dunchurch , United Kingdom;GB on  January 31, 2007

    "We will stay again.Excellent and good value for money - keep it this way." (99002460)

    Friendly staff,good location,nice room,nice bar,good breakfast

    Shower was poor - the only complaint !!

  • 10/10 Anonymous (Young couple) 

    on  January 25, 2007

    "All was well. We liked the decor, inparticular the contemporary glass. We have stayed in many hotels in the last couple of years and this was definitely one of the nicest and I thought great value for money. Your staff made us feel very special and taken care of." (99812920)

    Everyone was very friendly, the place was warm and welcoming and the food was lovely

  • 10/10 Hugh (Mature couple) 

    from Taunton , United Kingdom;GB on  December 19, 2006

    "Fab and very chique!" (99232893)

  • 10/10 Ronald (Young couple) 

    from Kings lynn , United Kingdom;GB on  December 15, 2006

    "overall stay was 1st class all the way from the minute you walk in till the minute you leave!!" (99849969)

    room & food

  • 8/10 John (Mature couple) 

    from Canico , Portugal;PT on  December 8, 2006

    "it is the job of any hotel to provide either free parking or cheap parking for their guests 20.00 is not cheap" (99395346)

    the room was excellent

    the fact we had to pay 20.00pounds to park at the hotel for 12hours

  • 9/10 Ella (Group of adult friends) 

    from Bristol , United Kingdom;GB on  December 7, 2006

    The value for money, style, decor and space for a london hotel was amazing.

  • 9/10 Anonymous (Young couple) 

    on  December 6, 2006

    it was very clean and new. the rooms were lovely!

    We were very disappointed with the staff at breakfast, had to ask for tea and toast 3 times before getting any, still didn't get any butter, milk or tea spoon, had to go without!

  • 9/10 Anonymous (Young couple) 

    on  December 6, 2006

    Very modern, clean

  • 9/10 Anonymous (Young couple) 

    on  December 6, 2006

    "Great hotel, will stay again" (99832788)

    The funky design

  • 10/10 Lorraine (Mature couple) 

    from Saughall massie , United Kingdom;GB on  November 30, 2006

    "Generally impressed with all aspects of the accomodation. Also found the staff to be very friendly and helpful." (99192252)

    Modern clean,attractive decor and convenient parking.

  • 8/10 Andrew (Young couple) 

    from Manchester , United Kingdom;GB on  November 30, 2006

    "Good" (99285820)

    Modern facilities with excellent shower

    I was annoyed about the fact that no prior warning was given that parking is charged at £20 per night. I thought this was extremely cheeky that we only discovered this when we turned up.

  • 8/10 Martin (Mature couple) 

    from Inverness , United Kingdom;GB on  November 26, 2006

    "Good for car parking, staff attitude, room decor and breakfast. Directions from the web booking were excellent. Disappointed that the TV was not working properly. We were offered a change of room but unfortunately time constraints did not allow for this." (99417090)

    Really good breakfast

    TV did not work

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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