Ballantrae Hotel, Edinburgh
8 York Place, Edinburgh, EH1 3EP
Refurbished in November 2005, this family run hotel offers a prime location and value for money in the heart of the city. Located just off Princes Str... more
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Rooms from £65
(≈ $115) per night
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7/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Anonymous ( Solo leisure traveller)
on August 10, 2008
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Anonymous ( Mature couple)
on August 9, 2008
Location
Decor - too heavy and dark. Building - in poor repair (leaks from rain and fire alarm went off at 2AM for 1/2 hour.) Staff- too sparse, especially at night. Parking - non-existant. No elevator to carry bags to 4th floor. Breakfast area - remote, basement location and no hot entrees.
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David ( Young couple)
from Huntingdon , GB on February 27, 2008
"Would not go back" (97030259)
Room size
No hot water on one day - security etc lacking; a stranger was violently sick outside of our room after trying to get in. Food was VERY average
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Julie ( Family with young children)
from North vancouver, b.c. , CA on February 11, 2008
"Overall, we were very happy with our stay. It was within walking distance to the main sights, the staff was very friendly, and the room was huge." (97252348)
The space was very large which was fabulous with two small kids. Very clean and quiet.
Needed an alarm clock in the room. We asked for a wake up call that never came. We needed to leave the hotel by 4:30am to catch a flight back to Canada and when we asked the gentleman at the front desk, he commented that he had not set up a wake up call in a long time and was not sure how. Fortunately, I did not trust that we would get a call and I forced myself to stay up all night. I was not to happy about this.
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Anonymous ( Young couple)
on January 9, 2008
"This hotel is in a good location. I would not reccomend it for people with physical disabilities as most of the rooms are up or down stairs and I am not aware that there is a lift. In order to get to the town centre (5 mins walk) you need to walk up a hill. The hotel was clean and the staff were able to answer any questions I had about the area. The hotel bar is expensive. I enjoyed my stay and would definatley return to this hotel in the future." (97099467)
The staff were very friendlt and helpful
Came back from a day out to find the bedroom dorr had been propped open, was lucky that nothing had been stolen. Staff were very appologetic.
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Anonymous ( Group of adult friends)
on November 14, 2007
"It would be better to know where the room is situated in the building because there is no lift in the hotel. We were travelling 8 adults together in 2 rooms and could not get a room side by side. However the hotel is perfectly situated near Princess street and all attraction in Edinborgh. Staff is very kind and helpful and the rooms and towels are cleaned every day." (99778293)
Everything is very clean and there is a good service from the staff.
Our room was on the top floor and there was no lift. Hard to climb so steep stairs with lots of bags.
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Elizabeth ( Same sex couple)
from Wallsend , GB on November 7, 2007
"The hotel was central walking distance to princes street, when booking all the information was accurate on the web site. Could'nt fault it in any way. Friendly, clean and good value for money." (97785597)
Overall stay was superb would recommend this hotel to friends and family.Very clean staff friendly good breakfast selection.
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Yasushi ( Family with young children)
from Weybridge, surrey , GB on October 31, 2007
location and this hotel has parking space
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Anonymous ( Group of adult friends)
on October 17, 2007
"I would definitely visit this hotel again, the staff were friendly, helpful and even upgraded my friends and I to their luxury apartment as it wasn't booked that weekend, this was such a lovely gesture that made our stay all the better." (97773248)
Friendly staff lovely rooms
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Philip ( Mature couple)
from Saltburn by sea , GB on October 16, 2007
"An ideal base for sight-seeing in Edinburgh. We had a very spacious room and the en-suite was modern and clean. Older travellers may struggle if allocated a room high up as the hotel is in an old building not given to the fitment of a lift, this was not a problem for us however. We would stay there again without hesitation." (97658590)
Centrally located with parking is a real bonus in Edinburgh. The staff were friendly and polite.
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Anonymous ( Family with older children)
on October 11, 2007
"It would have been helpful to have known that there is no lift beforehand. Younger people can manage it but to older, or less fit persons this could be a severe constraint." (97416661)
The size of the room and the view of the rooftops of Edinburgh set against the sea were definite pluses
No lifts. Dragging luggage to the top floor can be cumbersome.Cleaning of rooms left much to be desired: only bins were emptied and toiletries and tea-coffee supplements updated. The beds and carpets were not done satisfactorily.
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Tore ( Mature couple)
from Arvika , SE on October 9, 2007
"Apart from our remarks above, we were happy with the stay. The staff was nice, and the fact that the hotel was close to the city center made it easy to find our way around." (97920336)
Cleanliness and close to the city center
We found that having a very steep staircase up to the top floor where we had our room(no lift) was a little bit to much for us as we have back problems both of us, and had to struggle with our luggage. Noise from the water pipes was very annoying. We could hear very clearly when anybody in the building was having a shower.
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Duncan ( Solo business traveller)
from Northampton , GB on October 2, 2007
The only positives I could find about this hotel were the location and the fact it had some car parking.
The hotels is old and dated in decor and services, the staff whilst not rude were unattentive and unhelpfuul.
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Rachel ( Young couple)
from Llanelli , GB on July 17, 2007
Close to the centre of everything.
The breakfast.
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Karen ( Mature couple)
from County wicklow , IE on June 9, 2007
central location, 24 hr reception, large room with en-suite
The hotel and room was worn and overpriced, room was dark and main light in bedroom didn't work. On the first morning, I had to seek out a cup & pot of tea at breakfast as the table was inappropriately set and i wasn't asked by waitresses if i wanted anything!
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Steve ( Mature couple)
from Rochford , GB on June 4, 2007
"The hotel is centrally located and ideal as a base for visiting Edinburgh and the surrounding area with transport within easy reach. The apartmnents are ideal for families or couples who want the option of relaxing in between exploring Edinburgh. The staff were attentive when required. Overall an excellent stay." (99890712)
We were expecting a room but pleasantly surprised to have an apartment with all the facilities you could possibly need. The hotel is ideally located for exploring Edinburgh and the surrounding area with bus stops right outside the hotel and the main railway station a mere five minutes walk away.
Nothing except it would have been nice to have fresk rolls with the continental breakfast.
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Deborah ( Group of adult friends)
from Milton keynes , United Kingdom;GB on May 24, 2007
"Good hotel very clean, good location" (99199790)
Hotel was central, clean, staff mostly helpful.
The amount of stairs we had to climb to our room, it seemed endless!
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Anonymous ( Mature couple)
on May 23, 2007
"This was an excellent hotel that represented good value for money in a central but quiet location." (99854056)
Central location; bright, airy, clean and spacious room; helpful staff.
En suite facilities although very adequate were rather cramped.
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Anonymous ( Mature couple)
on May 22, 2007
Large room. Good location.
No lift.
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Anonymous ( Family with young children)
on May 22, 2007
It was near the old town, what we wanted
The room was very noisy. My man did not sleep at all !!!!
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Andrew ( Young couple)
from Washington , United Kingdom;GB on April 26, 2007
"the hotel was fine apart from those to things its nice and central and nice little walk out." (99075112)
we were on the top floor and it was very tiring walking up them also you had to pay extra for a proper breakfast.
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Anna therese ( Family with young children)
from Ashington , GB on April 17, 2007
Clean and friendly.
The climb - we were on the top floor!
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Shirley ( Mature couple)
from Worthing , United Kingdom;GB on April 16, 2007
"Hotel and location were as expected. Would certainly go back again. pillows were only complaint, everything else was very pleasant." (99996072)
Very large bathroom with lots of room for toiletries etc. Lovely large bed
Pillows were awful, they were so old and flat, we both slept badly due to discomfort.A real let down to the stay.
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Annmarie ( Group of adult friends)
from Ballina , Ireland;IE on March 29, 2007
convenient, cental
little old fashioned
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Anonymous ( Other)
on March 17, 2007
central location
Room very high in hotel. Single staircase access only.
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Anonymous ( Group of adult friends)
on December 12, 2007
"2 % de supplément en cas de paiement avec carte de crédit !!! sinon chambre correcte pour le prix" (97074438)
hotel bien situé, près du centre
bruyant, sortie du casino juste en face
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Anonymous ( Young couple)
on May 22, 2007
situation de l'hôtel
rapport qualité prix
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The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"A pleasant experience." (97332505)
Pleasant staff - receptionist carried my case up to the second floor, without being asked. Nice choice for continental breakfast.
No lift. Noisy- not the fault of the hotel, but it was opposite a Fringe Venue.