London City Hotel, London, Southwark
200 Borough High Street, London, Southwark, SE1 1JX
This modern, recently refurbished hotel offers tastefully decorated accommodation with a prime city location. Within a mile of the hotel you will find... more
£
Rooms from £50
(≈ $88) per night
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8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Dawn ( Solo business traveller)
from Leeds , GB on July 28, 2008
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Hazel ( Solo business traveller)
from Stourport , GB on September 28, 2008
"Stayed for 1 night a week ago and then again this week. Now, would not look for anywhere else to stay. Great!" (107246830)
Quiet, clean, comfortable and convenient for tube and central London. The lovely big fluffy towels and plentiful hot water in the showers are a joy after a hard day.
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( Mature couple)
from Leighton buzzard , GB on September 25, 2008
"Good room. Near where we wanted to go." (107216721)
Room set out well. Good bathroom and shower.
We had to phone to get in.
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Anonymous ( Solo business traveller)
on September 22, 2008
"Convenient overnight stay for attending a meeting in the vicinity." (107131631)
Adjacent to Borough Tube Station. Very clean,new decor. Comfortable bed and excellent shower. TV/tea/coffee/kettle in room & a large fan.
No lift,could be difficult with luggage. No sitting or dining area though good restaurant next door.
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Hazel ( Solo business traveller)
from Stourport , GB on September 21, 2008
"Nice to find somewhere pleasant to stay!" (107194606)
Warm, clean, quiet and comfortable (and very convenient for the tube!)
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Anonymous ( Solo business traveller)
on September 21, 2008
"did the job, no complaints" (107297644)
proximity to venue and tube station
no lift (not good with very heavy bags)
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Robert ( Solo leisure traveller)
from Dundee , GB on September 18, 2008
"First-class small, quiet hotel" (107217147)
Location was excellent for the centre of London and access from Kings Cross, St Pancras and Euston - direct 10 mins on the Northern Line. They're not kidding when they say it's next to Borough Tube station - it is right next door. 5 mins walk to London Bridge - 10 mins to HMS Belfast - 15 mins to Tower Bridge, Tate Modern and the Globe, without the noise and hassle of the city centre hotels. Very clean and well maintained. I would recommend this hotel to anyone visiting London for a few days.
Only disadvantage would be for the less able traveller - there are steep access stairs.
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Anonymous ( Solo leisure traveller)
on September 16, 2008
"splendid weekend break" (107242420)
the hotel was exactly what i required and excellent value alison
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Anonymous ( Family with young children)
on September 8, 2008
"Good" (107143287)
Spotlessly clean, bright, modern. Enormous shower. Excellent value for zone 1 in London.
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Sharon ( Solo business traveller)
from Papworth everard , GB on August 24, 2008
"I thought it was very good. I was well looked after by staff. Overall an enjoyable stay." (107184526)
Friendly staff. Clean and exactly how described on the internet.
If not paying attention, could walk past front door and miss sign.
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Lorraine ( Solo business traveller)
from Dublin 12 , IE on August 19, 2008
"Very good experience - I will stay there again- thank you." (107194989)
Clean, friendly staff, good facilities
One more extension lead in the room would have made it easier to operate kettle, light, and hair dryer without having to unplug an item.
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Anonymous ( Family with young children)
on August 12, 2008
"Room was Extremely clean -- even back of television! Bed was very comfortable, Lots of hot water in a large shower, plus fluffy soft towels. Windows open as well and not just an inch--all the way to let in fresh air. I didn't take tea, but there was a good quality kettle and nice selection." (107164996)
Very convenient to Borough station on London Underground.
No lift. Not a problem for me. Elderly might not want to get a second or third floor room.
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Mark ( Group of work colleagues)
from Worcester , GB on August 12, 2008
"Just a really good place to stay overall, in a great location." (108027997)
Great location. Very quiet. Very clean.
The stairs. Not really a problem for me, but some might find them trouble.
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Anonymous ( Group of work colleagues)
on April 12, 2008
"Staff very pleasant, rooms very clean. Ideal tourist hotel for location and cost but I don't think I would stay again as a business traveller." (97771570)
Location for business meeting
Rooms a bit small but adequate as I was only there one night
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Ivory ( Young couple)
from Hyde park , US on August 11, 2008
"We Loved it! We Loved it! We Loved it!. Hats off to reception and house keeping. Hats off to designers .. spacious room and bathroom. Modern furniture clean and fresh daily. OOo I could go back now. It's the best in London for us so far. Restaurants, supermarkets, trains, buses all within 2 mins or less of walking! No one will regret staying there! I guarantee you it won't be a mistake." (108079537)
Reception was very friendly, accommodating even though we checked in way earlier than the usual time.Housekeeping is superb, clean towels everyday and carpets were vacuumed daily; from the entrance you could smell the fresh linens and just clean , immaculate place. Their customer service skills are great compared to other small hotels in London. We've done other budget hotels in London and London City hotel gets Straight A's from us compared to F's from the other filthy hotels. Furniture and equipment are very modern, new and clean. It's livable and it's basically upstairs the train station so close to tube and many buses- we loved that. The outside appearance doesn't serve the inside any justice, but that's not what matters most. Very comfortable beds and pillows ooo so soft; and mattress I can tell is expensive. ooooo I can go on about the service.. Very impressed. I will come back!
No phonelines ... but hey.. sim cards and phone cards for cell phones are cheap in london so we got to buy one sim card for 3#s with enough credit to last our stay.
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Anonymous ( Solo leisure traveller)
on August 8, 2008
"Great transport links and a fantastic hotel made for an excellent stay!" (107243326)
I found the staff warm and friendly and the room excellent!
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Richard ( Group of work colleagues)
from Crediton , GB on July 28, 2008
Impressed by cleanliness
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James ( Young couple)
from Leamington , DE on July 22, 2008
"It was basic but good value for money for a 3 star hotel in London. The road noise was minimal and the room was comfortable and clean. Very convenient for the underground which was next door. Storage of bags after checking out was useful. Check out was 10:30 and we were able to come back for our bags at 8pm " (108067697)
Was able to store baggage after checking out.
No lifts. Relatively long walk to top floor rooms.
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Peter ( Mature couple)
from Scunthorpe , GB on July 17, 2008
"As first-time visitors to London, we thoroughly enjoyed staying here. We felt welome and at home. I must mention the cafe below the hotel, which was wonderful in every way - excellent fresh food, very friendly staff and not really expensive. Highly recommended." (97347601)
Very friendly management and staff, extremely welcoming. Lovely shower, endless hot water, very generous towels. Super comfy bed, plenty of wardrobe space. Coffee/tea facilities were excellent, being replenished quite generously every day. Room felt clean and comfortable at all times.
No reading lights over bed or room light pull-switch. Shortage of power points, no bed-side tables. For us (64 year-olds) the stairs were the main problem
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Robert ( Mature couple)
from Swansea , GB on July 17, 2008
"Ideal reasonably priced small hotel, suitable for the visitor who just needs a room to sleep " (108087159)
Hotel was clean, and well looked after,situated next door to underground station, easy reach of London and Tower bridges 10/15 mins.walk , staff helpful
Room was stuffy - no air conditioning - large fan provided but this had a faulty switch- not for the disabled-no lift- no restaurant facilities meals taken in cafe next door very good breakfast
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Kathy ( Solo business traveller)
from Manchester , GB on July 11, 2008
"Absolutely fine. " (108018011)
Friendly welcome, very clean, quiet and comfortable room.
None really; would have appreciated a hair dryer- I stood over the fan to dry my hair!
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Sophie ( Young couple)
from London , GB on July 8, 2008
"pleasant" (108022157)
good location
small room, really hot, bad view
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Wynn ( Solo business traveller)
from Colchester , GB on April 7, 2008
"Good" (97347636)
Cheap
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Anonymous ( Solo leisure traveller)
on July 7, 2008
"OK for the price." (97518040)
No AC. Cooking/frying smell almost around the clock from outside (windows open).
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Anonymous ( Group of adult friends)
on June 29, 2008
"Was a little shocked at the front of the hotel, but was lovely inside" (97774464)
Very clean, well presented close to tube station.
steep stairs
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Mark ( Same sex couple)
from Winchester , GB on June 10, 2008
"Really good - I would have no hesitation in using this hotel again in the future. " (97507589)
Central location, near to shops and restaurants. Clean, tidy and mostly quiet.
Reception wasn't open on Sunday morning when I left (admittedly, this was very early at around 7am) and there was no key deposit, so I had to leave the keys in the room. It would be useful to have some Internet access in the hotel and some chilled water / cold drinks machine.
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Anonymous ( Young couple)
on June 10, 2008
"I had a great night. Staff were very helpful :)" (99156497)
Cleanliness, very helpful staff... left our bags the day after and were allowed to come back and get them anytime before 9pm
Quite small but cosy. Price not bad but could have been less.
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Anonymous ( Group of adult friends)
on May 30, 2008
"The rooms are good and this could be an fine hotel badly let down by entrance procedure, I couldn't stay there regularly simply because I couldn't be sure I can check in." (97467418)
The entrance is a badly signed door, and was not possible to enter the hotel for 20 mins after I arrived.
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Emma ( Solo business traveller)
from Malton , GB on May 27, 2008
"Room facilities were good hotel website had very little info on this- had sink in the non ensuite room, bathrooms were close and very clean, tea/coffee facilities were also provided. Slightly noisy due to air vents outside window." (97645326)
non ensuite but had sink
had to struggle up stairs with baggage
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Anonymous ( Mature couple)
on March 27, 2008
"We have stayed at this hotel on many occasions when visiting my son.Although the hotel is small and has no lift the rooms and beds are comfortable, the duvets and linen /towels are first class.The staff are always friendly and helpfull. We shall continue to use the London City hotel for our overnight stays as long as my son remains in London. There is not a resturaunt in the hotel but a cafe next door run by the same owners which we have used for breakfasts and found the food and service excellent.It seems popular with other commuters." (97064424)
COMFORTABLE BEDS CLEANLINESS OF BED LINEN AND TOWELS
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Anonymous ( Solo business traveller)
on May 24, 2008
"Nice clean room, central accommodation but a shared bathroom is not something I would like to re-visit. No breakfast would also stop me visiting again." (97538550)
Central location
Shared bathroom
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Keith ( Mature couple)
from Rugby , GB on May 20, 2008
"The hotel was o.k. but quite pricey for what you got, no breakfast e.t.c.There was no hairdryer in the room , which didnt please my wife as she could of brought her own with her if she had of known. Also the room was like a sauna not sure where the heat was coming from maybe , a boiler room however there was a fan in the room thank god!" (97526256)
Nice bathroom , clean and tidy
No view, hairdryer and room very hot.
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Anonymous ( Solo business traveller)
on May 12, 2008
"i will definately be returning on my monthly visits to london but i am still not clear, why the internet states that breakfast is £8 for english and £6 for continental but within the cafe downstairs this two prices and options dont seem available at all???" (97955989)
it was lovely and clean and the extra touches like tv and hairdryer and coffee/tea were great. great power shower.
the only draw back was it was very hot and the room was hot but because the room was on the road side it wasnt possible to have the window open during the night -so the romm got unbearably hot and the fan which was very effective during the day was too load to have on and fall asleep.
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Douglas ( Solo business traveller)
from Wetherby , GB on May 5, 2008
"Good bed and breakfast hotel. Well situated for the south side of the Thames. Breakfast is taken in a cafe occupying lower part of building which was a bit odd, altough nice breakfast and prompt service. Room was a good size. This a pretty fair hotel for the money but you would not want to desire much beside the room." (97932252)
Very clean. Good room temperature. Excellent shower.
No real entrance way. You go in through a glass door to first floor office. Wanted to meet someone at the hotel but that would have been problematic as no public area. Basic toiletries only in bathroom
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Katy ( Young couple)
from Gravesend , GB on April 30, 2008
The shower was very large and the room was well presented, clean and comfortable.
The room was rather hot so we had to open the window overnight and the generator outside made a lot of noise.
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Anonymous ( Solo business traveller)
on April 29, 2008
"A good experience for a short stay hotel. Be aware that Borough tube station does not open until 10.00am. A five minute walk is needed to London Bridge Station." (97057785)
The rooms were beautifully clean and beds were very comfortable
Narrow access, no lift
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Jean ( Solo business traveller)
from St austell , GB on April 23, 2008
"Entrance is not very welcoming but this is the nature of the entrance itself and probably cannot be improved. Don't let the exterior put you off! The reception office is also not very welcoming - untidy and poky. However, the room was very nice, obviously newly decorated and with modern shower/toilet facilities. Breakfast facilities in the cafe below the hotel were good and the service was excellent." (97264013)
It was clean and comfortable - bed was very comfortable
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Bernhard ( Solo business traveller)
from Paris , FR on April 19, 2008
"London is horribly expensive when it comes to hotels, but this rather afforable place was really a good surprise. No noise, recently rennovated, no hassle - had a good stay..." (97961415)
Very clean, very nice personnel, had a very new room, good location
room could have been a little bigger
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Anonymous ( Solo business traveller)
on April 18, 2008
"nothing" (97046458)
The shower was the best and location for tube to and from airport
stairs
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Anonymous ( Same sex couple)
on March 29, 2008
it was lovely and clean and very relaxing
there was nothing to dislike
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( Young couple)
from Brussels , BE on March 19, 2008
"rooms have all you need, are clean and practical. very good location. staff very friendly." (97140223)
very good location and very good value for money
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Anonymous ( Young couple)
on March 19, 2008
Great value for money if you just need a place to sleep. Just next door to Tube. Nice minimalistic decor and suttle colours.
The cleaning staff should cut down on the chlorine used to clean - it makes the place smell a bit. The beds are quite noisy - so avoid getting the room next to teh bridal suite:-)
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Carolyn ( Solo leisure traveller)
from Southend on sea , GB on March 19, 2008
"i found the staff very friendly and helpful" (97847237)
it was lovely and clean
it didnt have en suite
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Donna ( Group of adult friends)
from Great yarmouth , GB on March 5, 2008
"This was a very pleasant place to stay with a large, clean and well-provided room. The view of the hotel from outside is very misleading. It was next door to the underground station and within easy distance of a number of sites. I would not hesitate to use it again." (97777115)
Cleanliness and situation of the hotel
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Anonymous ( Solo leisure traveller)
on February 27, 2008
"great experience" (97696978)
clean and nice atmophere
nothing
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Adrian ( Solo business traveller)
from Lauder , GB on February 26, 2008
"The welcome at the door and check in set a very professional tone. Map and directions provided to the hotel was vague ( for a non Londoner ) and I had to ask in a local shop for directions. Check in was efficient, room was good, though bathroom small. Facilities in room very good. Bar was stylish and comfortable. Service from staff was very good throughout." (97353268)
Innovative touches such as fresh coffee, power shower, mini bar content, range of channels on TV
lack of a bath
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Anonymous ( Solo leisure traveller)
on February 20, 2008
"Did not know internet booking did not pay for hotel. Thought I was being asked to pay twice. Not great experience of booking in. Good bolt-hole while flat being renovated, needed somewhere to stay with central heating during a cold weekend without heating at home. Security conscious hotel, front door easy to miss at street level. Only saw one member of staff throughout weekend stay." (97594036)
Convenient, cheap
Not much atmosphere, soulless
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Anonymous ( Solo leisure traveller)
on February 20, 2008
"I would definitely stay here again. It was a great location with a short walk to the amazing Borough market. Good cafes and restaurants neaby. Room overlooked main road but was quiet. More teabags would be welcome. I was in a twin room and had 2 teabags per day. Top floor but stairs were not a problem." (97723527)
Excellent location; easy to find.
Wanted but could not get ensuite
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Iain ( Group of adult friends)
from Dunbar , GB on February 16, 2008
"This is a great hotel if you don't want extras - loads of public room space, entertainment, bar, etc. We just wanted a place to rest in and freshen up and it was superb for that. I felt I had a good idea of what I was getting from the online information." (97693160)
good sized room, excellent shower and bathroom, comfortable bed. No frills but the basics were all you could want. Staff freindly and helful. Good location for working on the Southside of the river or walking into central London. Also, great public transport from right outside the door.
nothing
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Anonymous ( Mature couple)
on February 27, 2008
"The hotel was very poor and could do with lots of changes,there was no staff on site to help with inquires.Although it was clean inside the building outside looked very unwelcoming.You would not have known it was a hotel." (97716265)
The location.
Poor rooms,not very good value for money.
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The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Enjoyed it as it was very close to my training venue" (108096281)
Clean, neat and pleasant room
Don't know if there was a dinning hall, no info given about breakfast facilities. Could not just walk in and receptionist didn't answer buzzer - had to ring number to get in!
1 of 1 people found this review helpful: