Copthorne Hotel Birmingham, Birmingham

Paradise Circus, Birmingham, B3 3HJ
4

Het Copthorne Hotel is gelegen in het centrum van Birmingham en heeft een uitstekende ligging ten opzichte van alles wat de stad te bieden heeft. De nadruk ligt... more

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£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 8/10 Anonymous ( Volwassen paar) 

    op  21 augustus 2008

    "comfortable extremely well located hotel for all birmingham's central attractions" (107229444)

    spacious room good cleanliness attractive reception /downstairs areas very central location

    inadequate shower more tea/coffee/biscuits!

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  17 augustus 2008

    "everything apart from my room" (107234904)

    Restaurant staff really good and friendly.

    TV reception, Gym entrance and the shower was really not good.

  • 8/10 Ian ( Solo zakenreiziger) 

    van Chesham , GB  op  11 augustus 2008

    Very friendly helpful staff

    There is no air-con in the rooms

  • 9/10 Denise ( Volwassen paar) 

    van Scunthorpe , GB  op  30 juli 2008

    "will be booking to go back fantastic for shopping, pubs, museum and the hippodrome." (108095288)

    Fantastic location

    Rooms very warm could not have window open if you can't sleep with noise

  • 9/10 Susan ( Groep collega's) 

    van Market harborough , GB  op  29 juli 2008

    "Very pleased with the hotel, staff very helpful" (108052363)

    Excellent value for money, good location, nice sized rooms

    Breakfast far too expensive which is why we didn't have it - £15-16 is very overpriced!

  • 10/10 Dean ( Jong paar) 

    van Lisburn , GB  op  20 juli 2008

    "excelent service highly recomended" (108060791)

    the hotel staff were verry helpful. i sure would use this hotel again.

  • 8/10 Anonymous ( Jong paar) 

    op  8 juli 2008

    very quick efficient check in bearing in mind the hotel was full there were plenty of staff to help

    No parking space and therefore very expensive to stay in NCP overnight

  • 5/10 Anonymous ( Jong paar) 

    op  6 juli 2008

    "Stay was fine as the hotel is centrally located, however the standard of the hotel was not what I would have expected for a 4 star rating." (108018121)

    Location, close to New Street Station and Broad Street.

    Room was old fashioned- old appliances- hairdryer, tv, no fridge in the room, not what you would expect of a 4 star hotel. The bathroom needed to be remodelled- again very old.

  • 9/10 Anonymous ( Volwassen paar) 

    op  2 juli 2008

    Location is fantastic near to Symphony Hall, Town Hall, Museum and with parking. Very comfortable bed.

    Funny smell in room.

  • 9/10 Naomi ( Volwassen paar) 

    van Newry , GB  op  24 juni 2008

    "I would be happy to stay in the hotel again and have planned to go back again in Nov '08. The staff were very polite and helpful and apart from not having a leisure centre, its a good hotel to stay in." (97297079)

    The check in was speedy and we were allowed to leave our bags in storage at the hotel as we were too early for check in. The room was clean with crisp white sheets on the bed. We stayed in the hotel bar with a group of friends until 4am one morning and staff were quite happy to keep serving us.

    I chose not to have the breakfast this time that I stayed as I felt that it was very expensive for what was offered. My room was at the back of the hotel so I had to listen to a jazz band playing until 2.30 in the morning which wasn't good. The window was tightly shut but I could still hear it playing.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  18 juni 2008

    Staff in bar/restaurant area were nice. Room tidy and clean. Close to the main city area and the conference facilities.

  • 9/10 Trudi ( Jong paar) 

    van Rochford , GB  op  17 juni 2008

    "excellent will definitely use the copthorne birmingham again" (97420874)

    room was excellent - clean, modern, well lit, warm but not stuffy, bathroom was clean

    shower took a while to run hot and not very forceful stream of water

  • 8/10 Anonymous ( Groep collega's) 

    op  20 maart 2008

    "Overall a very enjoyable stay." (97360985)

    Didn't have time to try out the facilities but the hotel is nice and central - very close to the shops (if only I'd had the time!) and New Street Station for travelling to the NEC. Good choice of restaurants in the area too.

    Nothing really - except I could't find a radio (but wasn't there long enough to mention or worry about it!) and some guests on my floor who kept banging doors late at night.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Jong paar) 

    op  10 juni 2008

    "Very convenient location, good value for money." (97946118)

    Excellent location, represents good value for money.

    Shower on Saturday morning was tepid and nothing we could do made the water run warm!

  • 9/10 Anonymous ( Volwassen paar) 

    op  9 februari 2008

    "Excellent central location with choice of eating places within walking distsnce as alternative to hotel dining. Hotel staff very helpful. Room clean and comfortable and quiet even though beside busy road." (97983531)

    well located, clean and comfortable

    Nothing

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Ander) 

    op  5 juni 2008

    "Overall good value for money for city centre hotel." (97728870)

    Good location, good price for location, great staff, very helpful

    Breakfast very expensive, rooms hot with window closed, noisy with window open. Room furnishings/fittings perhaps not quite as good as expected for 4 star but adequate.

  • 8/10 Keith ( Volwassen paar) 

    van Leicester , GB  op  27 mei 2008

    Nice clean modern hotel.

    The non emergency fire alarm going off at 4.30 in the morning!

  • 3/10 Mike ( Volwassen paar) 

    van Hereford , GB  op  14 mei 2008

    "I would have liked to have known that the hotel was in need of refurbishment. I would also like to have know whether the hotel was fully air conditioned or not. We spent as little time as possible in the hotel." (97301567)

    It was convenient for the NIA.

    The receptionist was rude; there were tiles off the wall in the en-suite; there was no air conditioning; the room was generally scruffy and in need of refurbishment;

  • 7/10 Anonymous ( Volwassen paar) 

    op  9 februari 2008

    We got a very good size room that was well presented and included everything we needed for the one night stay.

    The room smelled of smoke and the water pressure of the shower was poor and inconsistent. Decor was dated.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  29 april 2008

    "L' hotel è molto ben ubicato, le camere non sono stupende, il servizio è buono, per lavoro la mancanza della rete è un problema, per esigenze super non è consigliabile." (97323713)

    Posizione centrale, vicinissima alla stazione e quindi raggiungibilissime varie mete in città

    Mancanza della rete WI-FI in camera Check out: non è stato possibile avere alcuna ricevuta per problemi di connessione pertanto sto aspettando il consuntivo.

  • 10/10 Anonymous ( Jong paar) 

    op  25 april 2008

    The staff were friendly and welcoming, the bar staff inparticular. The location was excellent, as was the size and cleanliness of the room. The bed was also very comfy.

    Found it hard to turn the cold tap on.

  • 10/10 Anonymous ( Familie met oudere kinderen) 

    op  25 april 2008

    "Excellent location for nightlife and shops. Hotel was clean and comfortable. Staff were polite and helpful. Would go back without any hesitation." (97787817)

    all good location excellent

  • 8/10 Mike ( Ander) 

    van Kent , GB  op  23 april 2008

    "Booking was easy via the net - the hotel was clean & tidy. The food was fine & the bar area was friendly. All the staff were friendly & efficient. The only drawback really was lack of parking" (97490753)

    Hotel was conveniently sited for the National Indoor Arena

    Car parking could have been easier - my partner arrived late & we had no space

  • 9/10 Amrpreet ( Familie met jonge kinderen) 

    van Harrow , GB  op  18 april 2008

    "Very happy with all aspects. Only concern was breakfast is expensive for a family." (97910431)

    Very friendlt staff, ease of checkin.

  • 9/10 Anonymous ( Jong paar) 

    op  2 april 2008

    "Check in was very easy and because we stayed there only the previous week, we knew what to expect. The room was very clean and the bathroom was spotless. The radiator was on, so the room was very cosy and warm which was needed on a very rainy day! The only complaint really was the price of the breakfast, £16.95 for a bit of bacon & eggs? So we skipped that and went to Wetherspoons down the road for a fiver! Overall though, no complaints and we would definately stay again." (97491348)

    Room was very clean & tidy and warm. The bathroom was spotless and there was nothing to complain about really.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  1 april 2008

    "Friendly and pleasant hotel with good clean and spacious rooms. Handy for Birmingham City Centre." (97752370)

    Handiness for Birmingham

  • 6/10 G b brodie ( Solo zakenreiziger) 

    van London , GB  op  28 januari 2008

    Central location

    Radio/Music did not work three people went to my bedroom but still fail to get it to work!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Graeme ( Solo zakenreiziger) 

    van Brierley hill , GB  op  28 januari 2008

    Location is good. Attitude of staff - Above standard as a customer experience.

    Room was positioned at rear of hotel over looking large bins. Lots of noise between 0600 and 0700 which woke me. Do not hold the hotel responsible for this as they appeared to be servicing next building. Still annoying though.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Volwassen paar) 

    op  28 maart 2008

    "I recommended Birmingham and the hotel to a college and they have booked a 2 night stay" (97930758)

    Excellent location and value

    No complaints at all

  • 7/10 Anonymous ( Volwassen paar) 

    op  27 maart 2008

    "The hotel was ideal for a one night stay and was convenient for our visit to the Symphony hall. The staff were friendly, helpful and efficient. Just a shame the breakfast staff were too eager to clear the breakfast stuff away before breakfast was finished." (97908502)

    Convenient location for Symphony Hall

    Breakfast was supposed to be served until 11AM, but at 10:40 all of the buffet items, jams and sauces were put away and we had to ask for them. The toaster was also turned off at this point. So we felt that we were in the way!!!!

  • 9/10 Anonymous ( Volwassen paar) 

    op  20 maart 2008

    Clean & comfortable, in a good central location.

    Having to park in the multi-storey car park across the road (it was raining heavily)

  • 8/10 Andrew mark ( Volwassen paar) 

    van Swindon , GB  op  9 januari 2008

    Stayed before, Clean and tidy

    Fire alarm at 3.30am on Sunday morning 6th Jan 2008.No Explanation why,and when we evacuated the building. No member of staff was there to tell us where to go.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Jong paar) 

    op  19 maart 2008

    "Great value for money if you're not too fussed about top notch luxury rooms. Ours was a little bit noisy due to other guests returning late at night or checking out but perfectly acceptable for somewhere to put your head down for a couple of nights. Excellent location - easy access to train station, city centre, concert halls, etc." (97695132)

    Excellent location - brilliant for access to train station, city centre, symphony hall and art gallery.

    Rooms a bit small and rather noisy.

  • 7/10 Michelle ( Vriendengroep - volwassenen) 

    van Holsworthy , GB  op  13 maart 2008

    "The breakfast at the hotel is a ridiculous price, but there are plenty of places very close for much cheaper. Although the hotel is on a busy road, inside the hotel is very quiet." (97924422)

    The hotel was very easy to find, and in a great location, near everything we needed. The hotel was very clean throughout.

    The lack of information. There was no general information about things to do,even when we asked at reception. Even worse there was no information about the hotels facilities. There was nothing displayed to say the fitness suite was out of order, there was no info about the Turners grill, so I could not tell you whether it was well priced or not.

  • 5/10 Anonymous ( Jong paar) 

    op  12 maart 2008

    "oldish rooms but clean and well kept. The cafe in the Pallisades mall next door does a cheap breakfast until noon and is open Mon-Sun. Hotel not particularly glamourous but clean." (97638168)

    good location, free wifi access in lobby, clean, quiet (we were on the 5th floor)

    Breakfast not included although vouchers available for £10 per person. There's a cafe nearby which does breakfast for less than a fiver. Staff were a bit abrupt.

  • 9/10 Grete melbye ( Vriendengroep - volwassenen) 

    van Molde , NO  op  12 maart 2008

    We did not get room with seperate beds

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  4 maart 2008

    "Good quality accomodation, good central location. Room was clean, spacious. Excellent value for money." (97471759)

  • 8/10 Anonymous ( Jong paar) 

    op  25 februari 2008

    "A GREAT HOTEL, WHICH I WOULD USE AGAIN. SHAME THE HOTEL BAR IS SO EXPENSIVE!" (97409492)

    CLEAN, SPACIOUS AND WARM!

  • 5/10 Anonymous ( Solo vakantieganger) 

    op  21 februari 2008

    Close to city centre and reasonable cost

  • 5/10 David ( Ander) 

    van Paignton , GB  op  9 februari 2008

    Noise, both inside hotel and external (double glazing useless). Whole bedroom and bathroom in dire need of renovation. Bar/lounge seating area drafty and uninviting. Range of food available from supposed bar menu very poor. Bar staff very pleasant but slow service. Turners Grill overpriced compared to other local restaurants. Smelt smoke fumes from other bedromms on a non-smoking floor.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  5 februari 2008

    "The hotel is well situated and comfortable. When I arrived, the receptionist did not know the time of the operation of the public car park charges. I did receive clear information on the route to my destination in the city. Terrible queue for check-out in the morning. Excellent breakfast. Would have liked mineral water in my bedroom" (97782392)

    Clean and comfortable. The bed was excellent

    Poor information about internet access. Was there WiFi?

  • 10/10 Anonymous ( Volwassen paar) 

    op  2 februari 2008

    "Your booking service was first class" (97567568)

    Excellent value , courtesy of staff

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  25 januari 2008

    the noice of machinery

  • 5/10 Paul ( Jong paar) 

    van Alton , GB  op  23 januari 2008

    Clean, tidy room. Nice relaxing bar area.

    The unwillingness of staff to help.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  22 januari 2008

    Good food + service

    No complaints

  • 5/10 Nigel ( Jong paar) 

    van London , GB  op  16 januari 2008

    "The hotel has a modern lobby and bar area(bar staff were very friendly), but this was spoiled for me by the old fashioned decor in the room which was about 20 years out of date and is not shown(for obvious reasons) on the website. It's situated in walking distance from the train station, Birmingham NIA, ICC and the NEC. It's also within walking distance from the canal which has loads of trendy restaurants and bars. This hotel was adequate for an overnight stay but I don't know whether I would want to stay longer than a night." (97594773)

    Staff were friendly and the room was very spacious and clean.

    Old fashioned decor

  • 8/10 Michael ( Volwassen paar) 

    van Saxmundham , GB  op  14 januari 2008

    "We enjoyed our stay very much and found all the staff very friendly and helpful and obviously very well trained." (97187531)

    The accomodation was clean and comfortable and had all the facilities we required and was reasonably priced.

    Nothing.

  • 9/10 Anonymous ( Volwassen paar) 

    op  9 januari 2008

    Overall atmosphere of well run hotel also the back door opening up to the ICC ice rink etc

    nothing

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  9 januari 2008

    "we got to the hotel early & was able to book in at 9.00am before our conferance started.we also request everytime to overlook the front of the hotel as we find it quieter & we are accommadated everytime. we have found in the past that the bar gets a bit chilly with the air conditioning on then suffer hot rooms upstairs. on this occasion we had to be evacuated in the middle of the night due to the fire alarm going off. by the time we had realised what was going on & got out of our room a member of staff was already on our floor ( 5th) telling people where to go, we were impressed with the staff on that night on how quick they were on evacuating the hotel. the only bug bear was that there are no lights on the fire escape & several people including myself missed several bottom steps & luckily no one injured themselves." (97661525)

    its central location to the nia & icc which we use for our conferances & also the close proximity to new st & broad street

    the rooms can get hot during warmer weather & we even turned the heating down this weekend as the room was too warm for us.

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  2 januari 2008

    comfortable bed friendly staff

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